Azura accidents and incidents
CruiseMapper's Azura cruise ship accidents, incidents and law news reports relate to a 3737-passenger vessel owned by P&O Cruises. Our Azura accidents page contains reports made by using official data from renown online news media sources, US Coast Guard and Wikipedia.
Here are also reported latest updates on cruise law news related to ashore and shipboard crimes still investigated by the police. Among those could be arrests, filed lawsuits against the shipowner / cruise line company, charges and fines, grievances, settled / withdrawn legal actions, lost cases, etc.
- propulsion/power loss – 2015, 2016
- mooring lines failure - 2018 (Civitavecchia-Rome)
- pollution - 2018 (Marseille France)
- Norovirus – 2015 (150+)
- deaths – 2016 (bus crash Dominica)
|31 March 2018||
(mooring failure) On March 31, 2018, while docked in port Civitavecchia (Rome, Italy), due to extreme weather conditions the liner broke its mooring ropes (connecting it to the pier). and became adrift in port.
With tugboat assistance and using its own thrusters the vessel was safely re-docked (on another berth). Over 1000 passengers remained stuck on the pier after the gangway (mobile bridge for passengers) collapsed and they had to move to the other dock for boarding. No injuries were reported.
The ship was on 14-day UK to Mediterranean cruise (itinerary March 23 - April 6) roundtrip from homeport Southampton, England. The remaining call ports after Civitavecchia were Cartagena and Gibraltar.
|29 March 2018||
In April 2018, the ship's Captain was sued by a French Court for "violating fuel standards" during liner’s call at port Marseille (France) on March 29, 2018. The cruise vessel used heavy fuel oil (HFO) with sulfur content 1,68%, which exceeds the port's 1,5% limit.
The Captain admitted the “crime”. He could be arrested the next time the ship visits Marseille, facing 1-year imprisonment plus fine of EUR 200,000.
|09 November 2016||
Crew / Passenger Deaths
On November 9, 2016, a male passenger (of British origin) was killed and 9 others were seriously injured in a bus crash accident in Dominica. The bus (carrying 10 cruise ship passengers) crashed while operating on P&O Cruises sponsored shore excursion from Port Roseau. The ship was on 14-night Transatlantic repositioning cruise (itinerary Oct 28 – Nov 11) from Southampton to Bridgetown Barbados, visiting Sao Miguel Island (Azores), St Maarten Island, St Lucia Island, Dominica, Grenada.
|01 November 2016||
Structural and Technical Issues
On November 1-2, 2016, due to technical issues, the vessel stayed overnight in Ponta Delgarda (Azores). Ponta Delgada was the first call port on a 14-night Transatlantic repositioning cruise (itinerary Oct 28 – Nov 11) from Southampton to Bridgetown (Barbados).
Cruise Illness / Norovirus Outbreaks
On October 30, 2015, passenger embarkation in homeport Southampton UK was delayed by ~5 hours due to deep cleaning procedures. The inconvenience was caused by a Norovirus outbreak (gastrointestinal illness) affecting unknown number of passengers and crew on the previous voyage.
The illness incident occurred on 14-day Mediterranean cruise roundtrip from Southampton to Vigo, Lisbon, Gibraltar, Monte Carlo, Livorno, Civitavecchia-Rome, Ajaccio and Cadiz.
On October 29, a P&O UK statement was posted on the company’s FB page informing about the GI illness outbreak caused by Noro virus (symptoms – severe vomiting, diarrhea, stomach cramps). All booked passengers were given GBP 20 per person in shipboard credit for drinks.
Note: When the itinerary doesn’t include US cruise ports, the ship is not required to report to CDC, thus no official illness report would be issued.
Propulsion / Power Loss
In May 2015 were reported a series of incidents during the 7-day Norwegian Fjords cruise from Southampton England. On May 4, the ship experienced tendering problems in call port Geiranger Norway. Some passengers were disembarked in early morning. However, tendering operations were soon cancelled due to loss of anchor, leaving the offloaded passengers temporarily stranded ashore.
On May 6, while docked in call port Flam Norway, the ship experienced engine problems (several electrical faults) leading to ~5 hours late departure and itinerary change (call port Stavanger Norway was dropped).
Unofficially, passengers reported that the vessel briefly ran aground and that the attempts to free the vessel caused the following issues. Right after leaving Flam, the ship continued to experience electrical system faults, forcing it to dock overnight for repairs in Bergen Norway.
These incidents resulted in a 24-hour late arrival in homeport Southampton England, plus itinerary changes on the next scheduled itinerary (14-day Mediterranean roundtrip from UK). It was shortened by 2 days (reduced to 10-days), and leaving on May 10 (instead of May 8) with call port Cadiz Spain being dropped.
|09 June 2013||
On June 9, 2013, the vessel’s scheduled departure from call port Venice Italy was delayed by ~4 hours due to civil protests. The departures of MSC Fantasia and Costa Fascinosa were also impeded, as the port’s waterfront area was blocked by numerous small boats with local protesters. They argued that the growth of big cruise ships stopping in Venice had a negative impact on the city as travel destination.
Environmental issues were also raised by the No Grandi Navi group (translated “No Big Ships”), claiming that large-size cruise vessels stopping in Venice impose potential risk (damages or accidents) for the city’s fragile foundation and historical monuments. The issue grew louder since the Costa Concordia accident (January 2012).
|05 September 2012||
On September 5, 2012, an unattended laptop bag left on Gibraltar cruise terminal sparked a bomb scare. Spotted by UK Borders & Coastguard Agency personnel, the suspicious bag was reported to local police and the bomb squad was dispatched. The terminal’s area was cordoned off and controlled explosion procedures were carried out via a wheelbarrow robot (remotely controlled bomb disposal tool).
Subsequently, the manual search established the bag had only personal belongings. During the incident, the ship remained docked, with its hatches closed. All passengers and crew remained on the vessel’s portside. The boarding of those returning on the ship after spending the day ashore was delayed by ~2 hours until the bomb threat issue was resolved.
In November 2011, the vessel’s flag-state (registry) was changed from Southampton (UK) to Hamilton (Bermuda) to enable cruise wedding ceremonies at sea. Since then, onboard wedding ceremonies are carried out by the ship’s Captain, while marriage licenses are issued by Bermuda's Government.
You can add more details on reported here accident or submit new / your own Azura ship incident ("Cruise Minus" report) via CruiseMapper's contact form.