Enchantment Of The Seas accidents and incidents



Length (LOA)
301 m / 988 ft

  Current position   Ship Wiki

CruiseMapper's Enchantment Of The Seas cruise ship accidents, incidents and law news reports relate to a 2746-passenger vessel owned by Royal Caribbean. Our Enchantment Of The Seas accidents page contains reports made by using official data from renown online news media sources, US Coast Guard and Wikipedia.

Here are also reported latest updates on cruise law news related to ashore and shipboard crimes still investigated by the police. Among those could be arrests, filed lawsuits against the shipowner / cruise line company, charges and fines, grievances, settled / withdrawn legal actions, lost cases, etc.

  • redesigned/stretched by Keppel Verolme (Rotterdam Holland) in 2005
  • fire – 2007*
  • propulsion/power loss – 1998, 1999, 2004, 2007, 2010, 2011, 2012
  • ship collision – 2009 (with Carnival Legend in Cozumel Mexico)
  • illness – 2009 (swine flu – 6)
  • Norovirus (passengers/crew)- 2005 (103 / 8)
  • deaths – overboard (2000, 2006-two), 2013
  • injuries/crimes – 2011 (crew drug bust, Bermuda drug fines), 2012 (rape of a minor)
Date Accident
  2018 Structural and Technical Issues

On July 27, 2011, while transiting Chesapeake Bay (USA) and en-route to homeport Baltimore MD, the ship experienced a navigation problem with its portside rudder. The cause for the incident was malfunction of one of the steering gear’s pumps (number 4). Investigation showed the pump’s control panel was dismounted from the bulkhead. The failure was due to loose electrical connections after the panel fell and hit the floor.

During the incident, the ship operated its rudders with all 4 pumps. The incident didn’t cause steering loss, so the ship completed the transit safely. Repairs were done by the crew en-route.

  08 September 2017 Other Incidents

On September 8, 2017, cruise itinerary Sept 8-11 (3-day Bahamas from Miami, call ports Coco Cay and Nassau) was cancelled due to hurricane Irma. All cancelled bookings received 100% future RCI cruise credit. All booked shore excursions were fully refunded. Next scheduled cruise (itinerary Sept 11-15, 4-day Florida Bahamas from Miami to Nassau, Coco Cay and Key West) was also cancelled as PortMiami remained closed to all shipping traffic.

  29 April 2015 Other Incidents

On April 29, 2015, three cruise vessels – the Enchantment ship, the fleetmate Quantum of the Seas and the NCL ship Norwegian Gem assisted in a rescue operation searching for an yachtsman who fell overboard from his boat. Soon an USCG helicopter arrived in the area, and ~1 hour later the man was found and rescued.

  24 March 2013 Crew / Passenger Deaths

On March 24, 2013, a 62-year-old female passenger died from a heart disease. She was found dead by her husband in their cabin on deck 7. The ship was on a Baltimore roundtrip itinerary (arriving at homeport March 25). Ship officers contacted FBI and the Baltimore police following a standard procedure. Autopsy report showed death from natural causes.

  23 March 2012 Propulsion / Power Loss

On March 23, 2012, while on a Bahamas cruise out of Baltimore MD, the ship experienced propulsion problems with its stabilizers. The incident caused itinerary changes, with extended port stay in Port Canaveral FL, where the units were fixed. The call port Coco Cay was shared with another RCCL ship. The Key West port docking was late, and lasting only for 7 hours. As compensation, some CocoCay excursion were refunded.

  19 February 2012 Propulsion / Power Loss

On February 19, 2012, propulsion problems caused the ship to leave homeport Baltimore almost 24 hours late. Curious fact is that even forbidden by law (while in USA waters), the onboard casino remained open for passengers to learn gambling lessons. The ship started the Bahamas voyage at 1/2 of the cruising speed. The incident caused itinerary changes (skipping Key West FL).

  12 January 2012 Crew / Passenger Crimes

(sexual) On January 12, 2012, a 25-year-old crew was arrested on charges for sexual assault of a minor. The man (working as bartender on the ship) had a sexual intercourse with a 14-year-old girl on the Baltimore cruise to Bahamas (Dec 17 departure). The bartender served the teenager and her family during the voyage.

On December 23, the assaulted girl was alone on the pool deck when encountered the bartender. He took her into a men’s changing room and raped her. CCTV camera records confirmed the victim’s account. Later, the man admitted his crime and on Jan 11 was indicted on count of sex abuse of a minor.

  18 October 2011 Drug Smuggling

On October 18, 2011, a 37-year-old male passenger was arrested and fined in Bermuda USD 1000 after he admitted drug import (cannabis) into Bermuda. The ship was searched by local police using a sniffer dog. They found in his cabin’s personal safe. The man was in the stateroom and admitted the drugs belonged to him.

  26 July 2011 Drug Smuggling

On July 26, 2011, a 42-year-old male passenger was fined in Bermuda USD 1000 after customs staff discovered drugs (cannabis) in his cabin. The man pleaded guilty for importing drugs. The incident happened during a routine shipboard search using a sniffer dog. They found 9 gr of cannabis.

  11 January 2011 Drug Smuggling

On January 11, 2011, 3 male crew were arrested in Baltimore MD and charged for drug smuggling of cocaine (700 gr) and heroin (300 gr). Officers using a sniffer dog found in a locker in a crew-access only facility on the ship drugs with a total worth USD 94,000. The ship was back from a 12-night Caribbean itinerary from Baltimore, with call ports Haiti, Dominican Republic, Puerto Rico, BVI. The three crew men were working in the ship’s kitchen.

  23 March 2010 Propulsion / Power Loss

On March 23, 2010, upon its departure from Cartagena Colombia, the ship experienced propulsion problems caused by malfunction of 3 of all 4 diesel engines. When the power load was reduced on the propulsion system, engines 2 and 3 shot down, forcing engine 4 to start increasing its load to compensate the power loss, which caused its overload and shut down.

  30 September 2009 Ship Collision / Allision

On September 30, 2009, two cruise ships experienced a collision incident, both suffering minor damages. Carnival Cruise Lines Carnival Legend was just untied (mooring lines released) from its berth in Cozumel, Mexico, when was caught by strong winds and pushed against the side the docked Enchantment ship.

The Carnival ship sustained minor damages to some of its opendeck areas.The RCI ship suffered a damage to its stern and to some of the railings. No injuries were reported on both cruise vessels, and they continued with the respective itineraries. The incident happened at ~6:15 pm. The Enchantment was on 5-night Caribbean itinerary from Fort Lauderdale FL. The Carnival ship was 7-night Caribbean itinerary from Tampa FL.

  11 June 2009 Cruise Illness / Norovirus Outbreaks

On June 11, 2009, Belize port disembarkation was delayed by 4 hours due to swine flu illness incident. Six crew were tested H1N1 positive and quarantined on the ship. Passengers were not allowed to disembark until a local health team checked the whole ship out.

  December 2007 Propulsion / Power Loss

On several December 2007 cruises, passengers were complaining about the ship sailing at reduced speeds, causing itinerary changes.

  11 November 2007 Propulsion / Power Loss

On November 11, 2007, the ship experienced a power loss incident and had to be assisted by a tugboat to enter and dock in homeport Port Everglades. Next departure to Western Caribbean (4 night cruise to Key West and Cozumel Mexico) was delayed and the itinerary was changed (Key West skipped). Also, most cruise cabins with midship location were without air-conditioning.

Reports said the vessel was operating with half propulsion. As compensation, all passengers received US$200 onboard credit, plus 25% discount on a future Royal Caribbean cruise. Curiously, of all 2300 pax, ~2000 were first-time RCI customers.

  17 December 2006 Crew / Passenger Deaths

(overboard) On December 17, 2006, an elderly male passenger went overboard. He was pulled out of the sea and pronounced dead. The ship was en-route from Cozumel Mexico toward homeport Fort Lauderdale Florida.

  31 October 2006 Ship Collision / Allision

On October 31, 2006, strong winds caused the cruise vessel to drag its anchor ~1000 ft / 300 m. Then the anchor ran into a barge that was moored off Georgetown (Grand Cayman). The ship suffered 2 dents in its hull (portside) and a 100 ft / 30 m long hull scrape.

  15 July 2006 Crew / Passenger Deaths

(overboard) On July 15, 2006, a male passenger jumped overboard committing suicide. The ship stopped for a half hour, and one of its rescue boats was lowered into the water (no more details on the incident).

  January 2005 Cruise Illness / Norovirus Outbreaks

January 2005, CDC reported on voyage Jan 3 to 8, a Norovirus outbreak (gastrointestinal illness) infected 103 passengers (out of 2136, or 4,8%) and 8 crew (out of 756, or 1,1%). All sick suffered from Noro virus symptoms (vomiting, diarrhea). The ship operated on a 5-days Bahamas cruise from homeport Port Everglades (Fort Lauderdale) Florida.

  2005 Other Incidents

May-July 2005, during its dry-dock in Rotterdam Holland, the ship was stretched. An 11,300-ton,  73 ft / 22 m long prefabricated midsection was added. The refit resulted in an increased passenger capacity (151 new cabins), new venues, a water-play area, suspension bridges, a bungee trampoline.

The middle-section was made by Aker Finnyards, towed to Rotterdam Holland and added to the ship at the Keppel Verolme shipyard. Following the overhaul, the Enchantment ship re-entered service on July 7, 2005. The list of other stretched (elongated) cruise ships includes the MSC Cruises ships Armonia, Lirica, Opera, Sinfonia, also the Phoenix Reisen’s Albatros and the Fred Olsen ships Black Watch, Balmoral, Boudicca, Braemar.

  05 November 2004 Ship Collision / Allision

On November 5, 2004, while the vessel was docked in Key West FL, a barge struck it leaving an 8 ft / 2,5 m hole in the hull. No injuries were reported.

  29 October 2000 Crew / Passenger Deaths

On October 29, 2000, a 40-year-old female passenger was reported missing / presumably overboard. The ship’s location was approx 140 ml / 225 km off Fort Lauderdale Florida.

  15 March 1999 Propulsion / Power Loss

On March 15, 1999, the ship lost power for ~8 hours, and returned back to homeport Miami FL at reduced cruising speed. The cause for the incident was a failed connector rod.

  05 June 1998 Propulsion / Power Loss

On June 5, 1998, problems with 1 of all 4 diesel engines caused the ship to sail at 10% reduced speed. The incident resulted in itinerary changes.

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