Genting Dream accidents and incidents
CruiseMapper's Genting Dream cruise ship accidents, incidents and law news reports relate to a 3400-passenger vessel owned by Dream Cruises. Our Genting Dream accidents page contains reports made by using official data from renown online news media sources, US Coast Guard and Wikipedia.
Here are also reported latest updates on cruise law news related to ashore and shipboard crimes still investigated by the police. Among those could be arrests, filed lawsuits against the shipowner / cruise line company, charges and fines, grievances, settled / withdrawn legal actions, lost cases, Norovirus, etc.
- propulsion / power loss - 2018 (Singapore Strait)
|02 May 2018||Propulsion / Power Loss|
May 2, 2018, the 3-night cruise from Singapore to Port Klang (Kuala Lumpur, Malaysia) was cancelled due to propulsion problems. The ship was returniing back to Singapore from a 3-night Phuket Thailand cruise when experienced technical issues and had to be assisted to port by 4 tugboats.
During the accident, the liner carried around 3000 passengers. The return to Singapore was delayed by 5 hours. The May 2-booked customers were informed that the 2-night Singapore-Klang cruise (May 2 departure at 9 pm) is cancelled due to "technical issues".
As compensation, affected passengers received full refunds plus complimentary 2-night weekday cruise (offer valid until November 30, 2018) plus complimentary USD 200 future Dream Cruises booking credit. At the cruise terminal the company arranged for complimentary light refreshments, hotel and transportation arrangements for all affected by the cancellation passengers, plus rebooking flights (for international travellers).
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