ms Amsterdam accidents and incidents



Length (LOA)
237 m / 778 ft

  Current position   Ship Wiki

CruiseMapper's ms Amsterdam cruise ship accidents, incidents and law news reports relate to a 1656-passenger vessel owned by Holland America. Our ms Amsterdam accidents page contains reports made by using official data from renown online news media sources, US Coast Guard and Wikipedia.

Here are also reported latest updates on cruise law news related to ashore and shipboard crimes still investigated by the police. Among those could be arrests, filed lawsuits against the shipowner / cruise line company, charges and fines, grievances, settled / withdrawn legal actions, lost cases, etc.

  • fire – 2011
  • tender boat grounding (2016)
  • Norovirus (passengers/crew)- 4 outbreaks in 2002 (total 460 / 67), 2004 (75 / 11), 2 outbreaks in 2006 (total 206 / 16), 3 outbreaks in 2009 (total 290 / 41), 2012 (85 / 6), 2015 (180+)
  • deaths – overboard (2006-crew)
  • medevacs – 2017
  • Holland America Line bad publicity – 2015 (Seattle court awarded an US$21 mill verdict for negligence)
  • 2005 (Falkland Islands) – 936 passengers stranded ashore overnight
Date Accident
  18 June 2017 Coast Guard Medevacs

On June 18, 2017, a 79-year-old male passenger with stroke-related symptoms was medevaced off Tofino (BC Canada's) coast. The man was hoisted into an USCG helicopter and transported to Port Angeles, then ambulanced to Olympic Medical Center. The incident occurred ~5 am, on 14-night Alaskan cruise (itinerary June 5-19) roundtrip from nomeport Seattle WA, while the ship was en-route from Victoria (BC Canada) back to Seattle.

  28 January 2016 Ship Grounding

On January 28, 2016, in Rarotonga (Cook Islands) one of the ship’s tender boats transporting 90 passengers to the beach ran aground (struck a reef). The boat was moving into the passage way when a wave pushed it onto the reef. Another tender tried to pull it off, but failed. Local Port Authority sent a tugboat from Avatiu to assist the tender. The incident resulted in cancellation of all afternoon tours on the island.

  February 2015 Cruise Illness / Norovirus Outbreaks

In March 2015, passengers reported a serious illness outbreak on voyage Feb 17 to Apr 6. This was a 48-day World Cruise itinerary segment from Asia to UK (Singapore to Southampton). The ship was almost 3 weeks under sanitation Code Red restrictions, suffering a Norovirus outbreak.

Still, many passengers were reported violating their cabin quarantine (visiting the Lido buffet and other public areas) thus infecting more people on board. The Captain publicly announced there is a possibility the cruise to be cancelled for thorough sanitation. The crew had to work overtime to clean the ship.

During the ship’s overnight stay in call port Mumbai India, it underwent a thorough disinfection, including all passenger staterooms. Some of the onboard facilities (including the library, gym, Lido pools and whirlpools) were closed until further notice. Unofficially, over 180 passengers suffered from Noro virus infection.

Note: When the itinerary doesn’t include US cruise ports, the ship is not required to report to CDC, thus no official illness report would be issued.

  December 2012 Cruise Illness / Norovirus Outbreaks

November-December 2012, CDC reported on voyage Nov 11 to Dec 5, a Norovirus outbreak infected 85 passengers (out of 791, or 10,8%) and 6 crew (out of 610, or 1%).

  26 November 2011 Crew / Passenger Injuries and Overboards

(law news) On October 30, 2015, Seattle WA court jury awarded USD 21,5 million to a Holland America Amsterdam cruise ship passenger who suffered a serious brain injury in a 2011 accident. The lawsuit was filed by Carol Hausman on the behalf of her husband James Hausman (both of US origin).

In 2011, together with their daughter they were traveling on Around The World Cruise, when on November 26 the man sustained a head trauma after an automatic glassdoor on Lido Deck 8 struck him on the temple.

The man was diagnosed with mild TBA (“traumatic brain injury”, classified as mild as the loss of consciousness is shorter than 30 min) and “post-concussion syndrome” (complex disorder lasting for a long period of time).

Their lawyers contended that similar sliding door incidents have injured over 30 other passengers across HAL’s fleet in the period 2008-2011. Mrs Hausman testified that following the cruise incident, her husband started having problems with his balance, suffering from dizziness, severe headaches and fatigue, eventually becoming debilitated and selling over 80% of his successful business in Springfield Illinois.

  08 November 2011 Fire Accident

On November 8, 2011, the vessel reported a fire in its incinerator room, caused by a hydraulic unit malfunction. The incident occurred at ~3:45 am, and the fire was extinquished by ~4:30 am. No injuries or damages were reported.

  December 2009 Cruise Illness / Norovirus Outbreaks

In December 2009, CDC reported on voyage Dec 2 to 23, a Norovirus outbreak affected 54 passengers (out of 1317, or 4,6%) and 8 crew (out of 610, or 1,3%).

  May 2009 Cruise Illness / Norovirus Outbreaks

In May 2009, CDC reported on voyage May 23 to 30, a Norovirus outbreak affected 101 passengers (out of 1546, or 6,5%) and 8 crew (out of 587, or 1,4%).

  April 2009 Cruise Illness / Norovirus Outbreaks

In April 2009, CDC reported on voyage Apr 2 to 24, a Norovirus outbreak affected 135 passengers (out of 1318, or 10,2%) and 25 crew (out of 600, or 4,2%).

  April 2006 Cruise Illness / Norovirus Outbreaks

March-April 2006, CDC reported on voyage Mar 7 to 22, a major Norovirus outbreak affected 130 passengers (out of 1360, or 9,6%) and 8 crew (out of 606, or 1,3%).

On the following itinerary (Mar 22 to Apr 6), from another Noro virus outbreak suffered 76 passengers (out of 1294, or 5,9%) and 8 crew (out of 605, or 1,3%).

  19 February 2006 Crew / Passenger Deaths

(overboard) On February 19, 2006, a 30-year-old male crew was reported missing and presumed fell overboard. The ship was en-route from homeport San Diego CA to Hawaii, approx 1100 ml / 1770 km northeast of call port Hilo. The vessel conducted a search operation (later joined by USCG assets), but the body was never found. The accident also caused ~1 day late arrival in San Diego.

  02 February 2005 Other Incidents

On February 2, 2005, the ship was in South American waters on itinerary also visiting Falkland Islands and call port Port Stanley. Via its tender boats, the vessel offloaded a total of 936 passengers plus 63 crew for shore exploration, with a departure planned for 5 pm.

At ~1 pm, weather conditions started to worsen progresively, making the shore-to-ship tendering operations impossible. The ship had to leave all its passengers ashore overnight. They found themselves stranded in a small town with only two small-capacity hotels. Local authorities had to convert in temporary shelter the Defence Force’s drill hall and a school gymnasium to accommodate all people from the ship. When in the morning on the next day weather conditions improved, they all were tendered back to the ship.

  April 2004 Cruise Illness / Norovirus Outbreaks

March-April 2004, CDC reported on the voyage Mar 31 to Apr 17, a Norovirus outbreak (gastrointestinal illness) infected 75 passengers (out of 1130, or 6,6%) and 11 crew (out of 585, or 1,9%). All sick suffered from Noro virus symptoms (vomiting, diarrhea) and were quarantined to their cabins.

  October 2002 Cruise Illness / Norovirus Outbreaks

In October 2002, CDC reported 4 times the Amsterdam ship for having Norovirus cruise passengers and crew.

On the Panama Canal repositioning cruise from Alaska to Florida (Seattle to Fort Lauderdale (itinerary October 1 to 22), a major illness outbreak affected a total of 192 passengers (14,3% of all) and 23 crew (3,8% of all).

On the next cruise (itinerary Oct 22 to Nov 1), the affected 41 passengers and 8 crew were offloaded in call ports along the voyage.

On the following itinerary (Nov 1 to 11), a major outbreak affected a total of 163 passengers and 18 crew. On the next voyage (Nov 11 to 21), 64 passengers and 18 crew were reported sick. The next cruise was cancelled for thorough sanitation and cleaning of the cruise ship.

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