A month after Royal Caribbean Line canceled 6 Empress of the Seas sailings - the first scheduled for the ship since the announcement about its returning to the fleet - the line cancels 7 more. Affected cruises are April 25 and 30; May 5, 9, 14, 19 and 23.
The refurbishment of Empress of the Seas started in late February but turned out to be more complicated than originally planned for. In a letter sent to travel agents and affected travelers, Royal Caribbean said:
"As work has progressed, we have learned that more significant infrastructure and physical improvements across the ship's multiple galleys and provisioning areas were needed to meet our high standards. We decided that instead of simply repairing the five galleys, we would completely rebuild them, starting from scratch with entirely new infrastructure and all new equipment, at a cost of $10 million."
Lots of the cruisers on the newly canceled voyages had been booked on the originally canceled ones. They receive a full refund and future cruise credit of 100%.
Other passengers scheduled to depart on the April 25 or April 30 cruises who choose not to rebook, receive a full refund and future cruise credit of 50% of the cruise fare paid. All others scheduled to sail on the canceled May cruises will be offered an onboard credit if they rebook to other Royal Caribbean sailings. All bookings will be refunded if not rebooked by April 30.
Travelers with air booked through tha line who transfer to another sailing will be rebooked with no extra cost on a new flight. Royal Caribbean covers the change fees for any passengers who bought their own airfare.