Holland America Rolls Out New Room Service Menu

By ,   November 6, 2016 ,   Cruise Industry

After testing its new room service menu including both free and for-fee items, Holland America Line revealed plans to implement it fleetwide.

Beginning December 2016, the new HAL room service menu includes a mix of Continental (free) and a la carte breakfast items, as well as sample dishes from the specialty restaurants onboard, which passengers pay for. Complimentary starters, entrees, sandwiches and desserts are still offered around the clock. Pinnacle and Neptune Suite guests do not have to pay for the a la carte breakfast and specialty beverages.

Among the specialty restaurants that are included in the menu are Pinnacle Grill, Tamarind and Dive In Burgers. From Tamarind menu, diners are free to choose between a Seafood, Vegetarian or Land and Sea bento box at US$9.75 a piece. Dive In pampers with various burgers served with fries, and each costs US$4.95. On Pinnacle Grill menu, a steak dish is purchased for US$15 and lobster for US$20.

At breakfast, sample complimentary option is scrambled egg dish which comes with hash browns and breakfast meats. Other dishes which cost money include steak and eggs (US$9.50), smoked salmon benedict (US$7.50), and fruit smoothie with Greek yogurt (US$4.95).

A kids' menu also offers chicken tenders, mac & cheese, peanut butter and jelly, as well as other snacks free of charge.

Holland America said it received positive feedback for the new menu.

In 2015, Norwegian and Carnival added a la carte options to their room service menus while Celebrity started charging a fee for late-night orders.