Carnival Upgrades Travel Agent Rewards Program

By ,   January 21, 2017 ,   Cruise Industry

Carnival Cruise Line enhanced its well known Travel Agent Rewards Program by offering a new point redemption process so that gift cards are now all offered in electronic format. 

With this change, agents may now choose from a broader range of gift card selections and receive their electronic gift cards within 30 minutes of placing their order.

A wide selection of retail and restaurant offerings were added to the program as part of the enhancement. In addition, the line has developed a new version of the point redemption web site for the Rewards Program, providing greater ease of use.

Carnival cruise travel agents

“With these enhancements, agents will be able to select from more gift offerings that best suit their preferences and won’t have to wait for cards to arrive in the mail,” said Carnival’s Vice President of Sales & Trade Marketing Adolfo Perez.

“We’ve also upgraded the usability of the redemption web site, giving agents a more intuitive and simplified approach to redeeming their points.”

Travel Agent Rewards Program web site enhancements include a newly-designed ordering tool highlighting “frequently viewed items” and the ability to create item “wish lists.”

Enhanced visibility of orders and orders status are also part of the web site upgrades. Canadian travel agents will also receive a catalogue of gift card selections tailored to their market and offered in Canadian Dollar denominations.

With the Travel Agent Rewards Program, travel agents may redeem points in increments of 10,000 and 20,000 for gift offerings at values of $50 and $100. Points in the program are earned based on online booking activities and non-booking activities such as meeting with the Carnival sales team, hidden codes in Carnival’s trade emails and more.

Source: Carnival Cruise Line