Fred Olsen Balmoral passengers have been affected by a massive viral outbreak during an 8-day round-trip cruise from Southampton. The Norwegian Fjord sailing started on May 3, visiting Stavanger, Bergen, Flaam, Sognefjord, Naeroyfjord, Olden and Nordfjord.
The medical staff of the cruise ship was overwhelmed with sick travelers suffering from vomiting and diarrhea. At least 250 of 1,100 guests (according to the Daily Echo), as well as many crew members, were ill with the GI (gastrointestinal) sickness.
The voyage was curtailed from 8 to 7 days and returned to Southampton 24 hours earlier, on 10th of May (Sunday) for "Barrier Cleaning".
The line described the outbreak as a “gastro-enteritis type illness” and said it was their "company policy" not to reveal the number of the affected passengers.
Fred Olsen used the extra day in port to prepare Balmoral for her next voyage, a 13-day Madeira and the Azores cruise, which was scheduled to depart last evening (May 11).
The line has already refunded its guests for the lost day, giving a refund equal to the cost of 1 day's cruise and a 50%-off voucher for a future Norwegian Fjord sailing, in compensation for the inconvenience this early return might have caused.
A Fred. Olsen spokesperson announced the line had a sample tested which had come back negative for Norovirus.