Quantum of the Seas, which left the Chinese city on August 23, had been originally scheduled to visit three cities in Japan. However, because of concerns about Typhoon Goni, the itinerary was changed to South Korean ports instead. Passengers argued about a compensation they should receive for the change. During the tour, RCI provided passengers with lobster dinners and free Wi-Fi.
At 11:30 a.m., more than 200 cruisers still refused to disembark. The standoff lasted untill 1 p.m., despite talks between Royal Caribbean International (RCI), district authorities and travelers. All cruise passengers were reported to have disembarked the liner by 1 p.m., with the final few being removed by crew.
Negotiations between the line and its guests reconvened in a hotel. According to officials with Shanghai Tourism Administration, tourists shouldn't use such methods to safeguard their rights. Liu Weisong, a lawyer from Shanghai, said that the captain had the right to cancel port calls or change the route if necessary.
Following disputes concerning itinerary changes on cruise tours, a new recommended contract issued by tourism authorities in Shanghai is to be introduced this month.