Norwegian Star experiences propulsion problems

By ,   October 18, 2015 ,   Accidents

Norwegian Cruise Line's (NCL) Norwegian Star experienced technical issues with her azipod propulsion system. The ship was forced to alter the end of a transatlantic itinerary.

According to a statement from the line, instead of a call in Miami on October 17 (where passengers had the option of disembarking) and a final debarkation in Tampa on October 19, Norwegian Star will head straight to Tampa, arriving in the evening of October 17 but not allowing disembarkation until October 18.

Source: shipspotting.com

For passengers scheduled to debark in Miami: Norwegian has provided transportation on October 18 to the Port of Miami. These passengers will receive a future cruise credit valued at 15% of their Norwegian Star cruise fare.

For passengers scheduled to debark in Tampa: Norwegian is also giving these passengers a 15% future cruise credit, as well as refunding one day of their Norwegian Star cruise fare. Norwegian will adjust flight schedules to departures on October 18 for all passengers who booked flights through the cruise line. Independent travelers are receiving complimentary telephone and Internet access so they can make alternate arrangements. Norwegian will cover airline change fees up to $300 per person, as well as hotel accommodations on October 18 for anyone unable to change their flights.

Norwegian Cruise Line expects an on-time embarkation and departure for Norwegian Star's October 19 Caribbean cruise out of Tampa.

Source: cruisecritic.com