Ship of fools

Second cruise on Radiance , and it became apparent that the mistakes on the first cruise (in March this year) were no accident . Stuff ups right from boarding to disembarking made this November cruise just plane frustrating . It feels like it's Royal Caribbean's second week in the cruise business , and they really don't have much idea what they're doing . Lack of information , and misinformation made both cruises hard work . Will never set foot on another Royal Caribbean ship , and have told the captain . Wrote them an extensive email nearly 2 weeks ago , and still no reply !!