ms Prinsendam accidents and incidents



Length (LOA)
204 m / 669 ft

  Current position   Ship Wiki

CruiseMapper's ms Prinsendam cruise ship accidents, incidents and law news reports relate to a 1006-passenger vessel owned by Holland America. Our ms Prinsendam accidents page contains reports made by using official data from renown online news media sources, US Coast Guard and Wikipedia.

Here are also reported latest updates on cruise law news related to ashore and shipboard crimes still investigated by the police. Among those could be arrests, filed lawsuits against the shipowner / cruise line company, charges and fines, grievances, settled / withdrawn legal actions, lost cases, etc.

  • fire – 1980*
  • ship listing - 2010 (hull and interior damages during G12 level storm in Atlantic Ocean)
  • poor ship condition – 2007
  • low level of service and amenities – 2012
  • Norovirus – 2007 (?)
  • injuries/crimes – 2007

Before joining the Holland America Line's fleet in 2002, the vessel served other cruise companies. Back then, it was operated under the names: Royal Viking Sun (1988–1999, for Royal Viking Line, and Cunard Line) and Seabourn Sun (1999–2002, for Seabourn Cruises).

Date Accident
  29 November 2012 Other Incidents

On November 29, 2012, passengers complained about this voyage, which started with an ~5 hours late departure from Port Everglades (Lauderdale). During all this time, passengers were seated on uncomfortable wooden chairs in the cruise terminal's waiting hall, and given no explanation as to the delayed embarkation.

Some deck areas were reported being not clean. Same issues were reported regarding cabin balconies. No explanation was given about the itinerary changes. Call port Kralendijk (Bonaire) was replaced with Oranjestad (Aruba). Several of the scheduled call port stay times were also changed.

  17 December 2010 Structural and Technical Issues

On December 17, 2010, one of the ship's lifeboats (number 7) malfunctioned (its motor winch failed). The boat was temporarily replaced with 4 additional davit liferafts (capacity 25 people each).

  10 September 2010 Ship Listing

On September 10, 2010, the ship suffered damages in a major storm with strong winds and huge waves in the Atlantic Ocean. At ~7 am, the weather worsened and the vessel started to list heavily for ~90 min.

Major interior damages were reported in the galley (kitchen) and the restaurants, with lots of expensive luxury-brand glassware and dishes being smashed up on the floor. The showroom suffered a broken window.

Later was officially announced the vessel was hit by a G12 level storm (in the hurricane categories). A total of 50+ windows were reported broken. The vessel also sustained a hull dent in its prow (forward-most part).

During the storm, the ship’s infirmary reported 48 passengers treated of minor injuries.

  22 December 2007 Structural and Technical Issues

On December 22, 2007, after emerging from a 3-weeks drydock, the ship was apparently not ready for service.

  • First, it arrived ~12 hours late in homeport Port Everglades (Fort Lauderdale) due to mechanical problems.
  • When passengers embarked the vessel, they reported cabins lacking some of the standard furniture. Some public rooms were also devoid of furniture.
  • During the first 3 days of the voyage, decks 5 and 6’s hallways and passenger staterooms were flooded.
  • Since workers continued to paint in some parts of the ship, noxious fumes were also reported.
  • Also mentioned were air-conditioning failure (dining room restaurant), plumbing issues, another flooded deck (on day 2).
  • The inoperational (empty) Lido pool was a huge setback as the first 3 days were at sea (no call ports visited).
  • Most parts of the ship were not cleaned from dust.
  • The level of service was also among the numerous complaints, resulting in long queues of unsatisfied passengers in front the Reception Desk.
  • Holland America Line didn't compensate any of the affected passengers on the most unfortunate 16-day Eastern-Southern Caribbean cruise.
  • The vessel failed to pass both USCG inspections, conducted in December 2007 and January 2008.
  December 2007 Cruise Illness / Norovirus Outbreaks

In December 2007, although not an outbreak by the CDC standards (at least 3% infected), several passengers suffered from Noro virus symptoms (vomiting and diarrhea) and were quarantined to their cabins. Numerous cases of respiratory ailments were also reported at the onboard infirmary. Many blamed the ship’s poor condition right after the drydock in Freeport Bahamas.

You can add more details on reported here accident or submit new / your own ms Prinsendam ship incident ("Cruise Minus" report) via CruiseMapper's contact form.