Genting Dream accidents and incidents
CruiseMapper's Genting Dream cruise ship accidents, incidents and law news reports relate to a 3400-passenger vessel owned by Genting Cruise Lines (Dream Cruises). Our Genting Dream accidents page contains reports made by using official data from renown online news media sources, US Coast Guard and Wikipedia.
Here are also reported latest updates on cruise law news related to ashore and shipboard crimes still investigated by the police. Among those could be arrests, filed lawsuits against the shipowner / cruise line company, charges and fines, grievances, settled / withdrawn legal actions, lost cases, Norovirus, etc.
- propulsion / power loss - 2018 (Singapore Strait)
- deaths - overboard (2019), drowning (2019)
- boat rescue - 2019 (Malaysia)
|18 November 2019||Crew / Passenger Deaths|
On November 18, 2019, a 10-year-old male passenger (Alan Heng Kai Lun, from Singapore) drowned in the ship's swimming pool. The boy was found unresponsive in the pool at ~7:30 pm by a pool attendant, after the ship docked at Star Cruise Jetty on Langkawi Island (Malaysia). The ship's medical team attempted cardiopulmonary resuscitation but failed to revive the kid. Local police officers boarded the ship for investigation. The body was transported to Langkawi Hospital (HSM-Hospital Sultanah Maliha).
The boy was traveling together with his mother and a friend on a 3-day roundtrip cruise from homeport Singapore (November 17-20) visiting Langkawi and Phuket (Thailand).
|01 November 2019||Boat Rescue|
In the early morning on November 1, 2019, the cruise liner responded to a mayday call by a sinking boat off the coast of Port Tanjung Pelepas (Malaysia's Johor State). The vessel changed its course and conducted a rescue operation with one of its lifeboats. The operation resulted in rescueing all the 3 men on the boat. After boarding the ship, the survivors were medically assisted and later transferred to a Malaysian Coastguard vessel.
|05 August 2019||Crew / Passenger Deaths|
(overboard) On August 5, 2019, a 74-year-old male passenger intentionally went/jumped overboard from his cabin's balcony and into the waters of Malacca Strait - shipping channel between Indian and Pacific oceans, separating Malay Peninsula (mainland Asia) and Sumatra Island (Indonesia). The body was never found. The elderly man (Goh Hai Peng, a retired electrician) boarded the ship on Aug 4 and was not seen anymore / never left his cabin. He was reported missing after passenger debarkation (Aug 7) in Port Singapore.
In his stateroom were found untouched all his belongings, which were returned to his son Adrian. The reviewing of cruise liner's CCTV cameras showed the elderly man entering his cabin on Aug 4 (~7 pm) and never leaving it during the entire voyage. A CCTV camera captured (at ~3 am on Aug 5) a whitish figure falling from the ship and into the sea.
The incident occurred during 3-night/4-day Malaysia cruise (itinerary August 4-7) roundtrip from homeport Singapore to Penang (Aug 5) and Langkawi (Aug 6).
|14 December 2018||Other Incidents|
On December 14, 2018, Genting Cruise Lines celebrated company's 25th anniversary on the Genting Dream ship docked in Singapore. In 1993, from Singapore started company's ever-first cruise with the ship Langkapuri Star Aquarius (now the cruise ferry Pearl Seaways).
The special event was attended by nearly 500 VIP guests representing government, business partners and travel agents. Guest of honor was Chee Hong Tat - Singaporean politician, in 2018 serving as Senior Minister of State for Singapore's Trade and Industry and Ministry of Education. GHK representatives included Tan Sri Lim Kok Thay (Malaysian-Chinese billionaire, GHK's Chairman and CEO), Colin Au (GHK's President) and other senior executives and staff members.
Originally established as "Star Cruises", Genting Cruise Lines was the first to introduce newbuild cruise liners specifically designed for the Asian market. In 25 years, GHK (Genting Hong Kong) served over 6,5 million cruisers, and its fleet made over 7500 ship calls in Singapore. Genting Group owns the MV Werften shipyards in Germany, and also owns three cruise brands (Crystal, Dream, Star).
|02 May 2018||Propulsion / Power Loss|
May 2, 2018, the 3-night cruise from Singapore to Port Klang (Kuala Lumpur, Malaysia) was canceled due to propulsion problems. The ship was returning back to Singapore from a 3-night Phuket Thailand cruise when experienced technical issues and had to be assisted to port by 4 tugboats.
During the accident, the liner carried around 3000 passengers. The return to Singapore was delayed by 5 hours. The May 2-booked customers were informed that the 2-night Singapore-Klang cruise (May 2 departure at 9 pm) is canceled due to "technical issues".
As compensation, affected passengers received full refunds plus complimentary 2-night weekday cruise (offer valid until November 30, 2018) plus complimentary USD 200 future Dream Cruises booking credit. At the cruise terminal, the company arranged for complimentary light refreshments, hotel and transportation arrangements for all affected by the cancellation passengers, plus rebooking flights (for international travelers).
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