Marina Bay Cruise Centre Singapore to Build “Smart Terminal Solution”

By ,   September 25, 2018 ,   Cruise Industry

Singapore’s major cruise ship terminal, Marina Bay Cruise Centre Singapore (MBCCS), revealed plans to build “Smart Terminal Solution” able to accommodate the increasing number of passenger and ship arrivals.

Southeast Asian region is expected to see up to 4.5M cruise passengers by 2035. Port of Singapore saw substantial peak in cruise arrivals last year.

The Smart Terminal Solution is first of the kind in Asia. It is aimed at enhancing the responsiveness of MBCCS. This will be done via the usage of smart sensors, central command-and-control system and video analytics to manage big data.

Port of Singapore Marina Bay Cruise Centre

The cruise ship terminal will offer:

  • Improved visitor experience via video analytics during peak periods that will enable system-assisted decision-making. Strategic locations, such as check-in terminals and baggage handling area, will benefit from new sensors providing real-time monitoring of passenger flows and traffic conditions to detect congestions.
  • Better resource planning via the utilization of information on cruise passenger demographics, home porting and length of sailing to service ship visits better, with the help of predictive analytics.
  • Swift response to accident management via software applications allowing operations staff to upload pictures, as well as create simplified accident-related fact report through their mobile phones. It enables swift investigation by the Command Centre staff. 
  • Enhanced surveillance and situational awareness via maps for quick access to ‘live CCTV footage’, enabling quick responses to situations.
  • Improved accuracy for baggage tagging via scanning of passports that will be introduced in order to facilitate accurate tagging. 

Currently, MBCCS has a finger pier comprising 2 berths. It can dock cruise ships of up to 220,000 GRT (gross register tonnage), and is able to handle a total of 6,800 passengers at any time in its ground transportation area and halls. No plans have been announced for terminal's physical expansion.