Crystal Serenity accidents and incidents

Crystal Serenity cruise ship


Length (LOA)
250 m / 820 ft

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CruiseMapper's Crystal Serenity cruise ship accidents, incidents and law news reports relate to a 1254-passenger vessel owned by Crystal Cruises. Our Crystal Serenity accidents page contains reports made by using official data from renown online news media sources, US Coast Guard and Wikipedia.

Here are also reported latest updates on cruise law news related to ashore and shipboard crimes still investigated by the police. Among those could be arrests, filed lawsuits against the shipowner / cruise line company, charges and fines, grievances, settled / withdrawn legal actions, lost cases, virus outbreaks, etc.

  • sea pollution – 2009 (Dubrovnik Croatia)
  • bad weather – 2014 (water damages – a rogue wave broke dining room windows)
  • deaths – 2015 (crew suicide)
  • medevacs – 2017
  27 June 2017Coast Guard Medevacs

On June 27, 2017, a 57-year-old male passenger with a fractured femur was medevaced from the ship, approx 20 km (12 ml) southwest from Yakutat Alaska. The man was airlifted by a USCG MH-60 Jayhawk helicopter team dispatched from Juneau AK.

  16 August 2016Other Incidents

On August 16, 2016, the ship had scheduled a 32-day Alaska to New York cruise itinerary leaving from Seward AK and ending in NYC. The unique route was via Northwest Passage, instead of the traditional Panama Canal transition.

  18 July 2015Crew / Passenger Deaths

On July 18, 2015, a 33-year-old male crew was found dead in an alleged suicide. The man (of UK origin) was found hanged in his cabin. He worked on the ship as a chef for 6 years. The incident occurred at ~2 pm, while the ship was navigating in French waters (Atlantic Ocean), en-route from Bordeaux to Brest.

  03 August 2014Other Incidents

On August 3, 2014, both call ports in Israel were dropped from the ship’s “Holy Land” cruise itinerary (scheduled for September 20) due to violent unrest. Call ports Limassol (Cyprus) and Ashdod and Haifa (both in Israel) were replaced by Santorini (Greece), Gozo and Valletta (both in Malta) and Palermo (Sicily).

  25 April 2014Structural and Technical Issues

On April 25, 2014, ~1:30 am, the vessel sustained interior damages after being hit by a rogue wave. As result, 3 of the windows in the Dining Room restaurant broke and seawater flooded the ship’s main restaurant. No injuries were reported. Repairs were done on the way, so the restaurant was operational for dinner. Since it was closed for breakfast and lunch, passengers dined at the ship’s alternative eateries.

  17 June 2009Sea Pollution

On June 17, 2009, the ship was fined ~EUR 8500 for sea pollution in Croatia. The cruise company was fined for illegal dumping of ashes into the waters near Lokrum Island, right after the vessel left call port Dubrovnik. The fine was imposed by the port’s harbor master.

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