Crystal Serenity

The 2003-built Crystal Serenity cruise ship is the second/bigger of the two Crystal Ocean Cruises ships - with fleetmate Crystal Symphony (1995).

The vessel (IMO number 9243667) is currently Bahamas-flagged (MMSI 311536000) and registered in Nassau.

History - construction and ownership

One of the top-luxury passenger shipping companies, Crystal Cruises operates both ocean and river cruises on premium liners and newbuild riverboats with all-inclusive travel package deals. The company's ships are top-ranked in numerous categories, offer an intimate cruising experience, 5-star hotel amenities, superior service. The company was founded in 1988 as a subsidiary of the Japanese NYK Line (Nippon Yusen Kaisha) - one of the world's largest container shipping companies. In 2015, NYK Line sold Crystal Cruises to Genting Hong Kong (GHK). Following the acquisition, the company was renamed to Crystal Ltd. It currently includes the brands Crystal Cruises (ocean-going ships), Crystal River Cruises (European riverboats), Crystal Yacht Cruises (mega-yachts), Crystal Luxury Air (aircraft) and Crystal AirCruises (fly-cruise deals).

The 980-passenger ship Crystal Serenity sailed on its Inaugural Cruise on July 7, 2003 - 14-day Baltic Sea itinerary from Southampton. Ship's first World Voyage started on January 14, 2004 (106-day itinerary from LA to NYC).

Crystal Serenity was launched after Crystal Harmony (1990, now Asuka 2) and followed by Crystal Symphony (1995). In response to demand, Crystal Serenity offers twice as many penthouse cabins in comparison to the fleet's other vessels. There are two paddle tennis courts (instead of one) as boat devotees are fiercely competitive in this field.

The Serenity ship is shiny, beautiful, very spacious, with a calm and quiet atmosphere, elegant decoration. Ship's interior colors are calming – muted golds, greens, blues, grays, and reds. Stateroom furniture and wood accents are in darker gamma, with lively colorful bedding, curtains, upholstery and wall coverings. Ship's interior spaces were designed by the companies Tillberg (Sweden), Garroni (Italy), Okada (Japan), Nix Firestone (USA), BBGM (USA), Stephen John (UK), II By IV (Canada).

Decks and Cabins

Most Crystal Serenity staterooms are 225-ft2 Balcony cabins (65%). There are a total of 623 staterooms (of which 108 Suite, 356 Balcony, no Inside rooms) in 13 categories, as well as 10 wheelchair-accessible cabins. The largest are the Crystal Penthouse Suites (1080 ft2 / 100 m2 plus 270 ft2 / 25 m2 terrace).

During the 2018 drydock refit, the ship received 36 Seabreeze Penthouses and 2 Seabreeze Penthouse Suites, while reducing capacity from 1070 to 980 passengers.

The boat has 13 decks, of which 9 are passenger-accessible and 5 with cabins.

Shipboard dining options - Food and Drinks

The formal restaurant on Crystal Serenity serves open-seating breakfast and lunch. Dinner is in two assigned seatings, or open seating. Although there is no additional charge for the Italian and Asian specialty restaurants, reservations are required. On select days, theme luncheons and dinners are offered poolside and special wine dinners are held in the Vintage Room. Other choices include the casual Lido buffet for breakfast and lunch; poolside grill for snacks and casual lunch; The Bistro specialty coffee & wine bar for snacks all day and evening. Afternoon tea is served in Crystal Serenity's Palm Court. Room service is available 24 hours, with an extensive menu. Selections can be delivered during dinner hours from the menu of the formal restaurant. Suite passengers can order from specialty restaurants.

Follows the complete list of Crystal Serenity restaurants and food bars.

• “Crystal” (aft Dining Room, features a gourmet menu with regionally inspired and traditional dishes; offers “Dining by Reservation” option - guests can reserve each night at different times by contacting the Maitre D). Following the dry dock in October 2018, Crystal Dining Room was transformed into Waterside, with increased seating capacity, more tables for 2 and 4, and new decor.
• “The Vintage Room” (10-seat fine dining venue with sommelier service, at surcharge US$200 plus, depending on the wine selection; on special voyages, it operates as “Ultimate Vintage Dining Room” and some of the rarest wines in the world are served - the cover charge sores up to US$1,000 and more)
• “Silk Road” (Asian dinner-only specialty restaurant; reservations are recommended), was re-branded as Umi Uma & Sushi Bar after drydock 2018 refit but continues serving Nobu’s signature dishes.
• “The Sushi Bar” (Japanese specialty dinner restaurant; reservations-only)
• “Prego” (Italian specialty dinner only, reservations-only restaurant)
• “Trident Bar & Grill” (fast-food venue; features lush greenery with live olive trees)
• “Tastes” (waiter-service lido pool buffet; serves casual late Breakfast, Lunch and alfresco Dinner) became Silk Kitchen & Bar after 2018 refit and serves Chinese comfort food.
• Marketplace & Churrascaria Buffet - “Lido Cafe” (self-service buffet restaurant serving the pool deck area) became The Marketplace during daytime and a Brazilian steakhouse, Churrascaria, in the evening.
• Supper Club is a bar lounge with live music, part of Stardust Club. The Supper Club is offered on the first and last “Black Tie Optional” evenings on itineraries 8-days and longer. Club's capacity is up to 108 passengers. The seating starts at 6:30 pm. During the day, the lounge hosts trivia quizzes, bingo games, media presentations.

Shipboard entertainment options - Fun and Sport

The Galaxy Lounge on Crystal Serenity is the main showroom for headline entertainers and award-winning Broadway-style production shows. It features comfortable seating and a rising stage for optimum viewing. In addition to sophisticated staging, the shows each feature elaborate costumes created by renowned designers.

Crystal Serenity amenities include 24-Hour Room-Service, Internet/WiFi Access, Babysitting, Laundry & Self-Serve Laundromats.

Follows the complete list of Crystal Serenity lounges, clubs and other entertainment venues for kids, teens, and adults.

• “Crystal Cove” (piano bar)
• “Galaxy Lounge” (main show lounge for grand show productions; with a large hydraulic stage and a full orchestra)
• The “Crystal Casino” (410 m2, with 86 slots and poker machines, gambling tables)
• “Hollywood Theatre” (cinema with a stage for live performances; also hosts conferences, lectures, presentations, Broadway-style show productions, comedy shows)
• “Pulse” disco & nightclub (hosts DJ program nightly, karaoke and trivia shows)
• “Avenue of the Stars” (280 m2 shopping area; has four duty-free boutique shops - Crystal Collection, Apropos, Facets, Captain’s Choice)
• “The Bistro” (Paris-inspired specialty coffee bar, all-complimentary)
• The Serenity’s “Library” (3000+ books in different languages, movies, and videos, board games)
• “Stardust Club” is a bar lounge hosting daily trivia quizzes, presentations, bingo games, lectures, classes, as well as live music performances (Crystal Sextet) in the evenings. Late-night snacks are served between 11 pm -12 midnight.
• “PhotoShop” (photo and video services, accessories, equipment)
• “Connoisseur Club” (fine cognac and cigar club/smoking lounge)
• “Avenue Saloon” (piano bar)
• “Computer University @ Sea” (24-hour 25-seat capacity Internet computers room; hosts computer and Internet classes)
• “The Studio” (serves the “Creative Learning” enrichment program: language lessons, digital film making, Yamaha keyboard and piano lessons, all complimentary)
• “Bridge Lounge” (cards playing room)
• “Palm Court” (observation lounge & bar; serves Afternoon Tea, hosts art auctions, themed parties, classic concerts)
• “Waves” (teen club lounge)
• “Fantasia” (kids club lounge area with two playrooms for children 3-7yo and 8-12yo; babysitting is available for toddlers 1+ yo)
• Seahorse Pool area (with a lap pool flanked by two Whirlpools); Neptune Pool area
• “Scoops” (outdoor Ice Cream Bar)
• “Fitness Center” (with panoramic floor-ceiling windows; has a separate room for complimentary classes (yoga, pilates, aerobics)
• “Crystal Spa” (540 m2 Feng Shui-inspired Wellness Center; includes the Gym, relaxation area, treatment rooms, 2 saunas/steam rooms and the “Crystal Salon”)
• Promenade deck (walking/jogging track; hosts the “Walk On Water” daily walking program)
• The Sports Area (Tennis Tables, two Golf Driving Nets, Putting Green)
• Deck Games (Shuffleboard); Tennis Tables; “Wimbledon Court” (2 tennis courts); Golf Putting Green.

Itineraries

Crystal Serenity itinerary program is based on a World Cruise (out of Miami or San Francisco), Caribbean voyages, Mediterranean Sea and Canada-New England Fall Foliage cruises from Quebec and NYC.

Crystal Serenity itineraries also include the legendary Northwest Passage Cruises.

Following the Coronavirus-related suspension of voyages, Crystal Ocean restarted passenger shipping operations with the Serenity ship. The Europe-UK program was entirely canceled and a new Caribbean program (July 3 through October 17, 2021) was planned. The unique 7-night Caribbean itineraries (Luxury Bahamas Escapes) were roundtrips from Nassau and North Bimini Island (Bailey Town) and visiting Harbour Island, Great Exuma Island (Georgetown), San Salvador Island and Long Island. In August, to the Luxury Bahamas Escapes itinerary was added Miami Florida as both call port and homeport/departure port. The expanded itinerary's first departure was on August 7 (from Nassau) and August 9 (from Miami). This way, the 7-night Luxury Bahamas Escapes itinerary offered 3x embarkation ports - Nassau (Saturdays departures), North Bimini (Sundays), Miami (Mondays).

On July 9, 2002, the vessel's keel was laid at Chantiers de l'Atlantique Shipyard (in St Nazaire France). On July 3, 2003, the ship was christened in Southampton England by Julie Andrews (UK actress-singer, 1935-born as Julia Elizabeth Wells). On July 7, 2003, was the Inaugural Cruise - 14-day roundtrip from Southampton to Northern European ports.

On January 14, 2004, the ship started her first "Around The World Cruis", leaving from the USA (Los Angeles). The 106-day itinerary (Jan 14 through May 5) ended in New York City.

In Summer 2016, Crystal Serenity became the world's 3rd cruise ship with a Northwest Passage Cruise - after the 2013 voyages of Compagnie du Ponant's superyachts Le Soleal, and Le Boreal. The 32-days itinerary was from Seward Alaska to NYC New York (August 16 to September 16), with ports of call Kodiak Island Alaska (Aug 17), Dutch Harbor Unalaska (Aug 19), Nome Alaska (Aug 21), Victoria Island Nunavut Canada (Aug 27 and 29), Baffin Island Nunavut Canada (Sept 4), Ilulissat Greenland (Sept 7), Sisimiut Greenland (Sept 8), Nuuk Greenland (Sept 9), Bar Harbor Maine (Sept 13), Boston Massachusetts (Sept 14) and Newport Rhode Island (Sept 15).

• Serenity's second Northwest Passage transit was in 2017. The 32-day itinerary (Seward to NYC/August 15 through September 15) included the same call ports - Kodiak Island (Aug 16), Dutch Harbor (Aug 18), Nome (Aug 20), Victoria Island (Aug 25-28), Baffin Island (Sept 3), Ilulissat Greenland (Sept 6), Sisimiut Greenland (Sept 7), Nuuk Greenland (Sept 8), Bar Harbor ME USA (Sept 12), Boston MA USA (Sept 13) and Newport RI USA (Sept 14). Prices started from around USD 22,000 per person (double occupancy rates).
• During Northwest Passage 2017, Crystal Serenity navigated in the Arctic Ocean on the Arctic route (500 mi north of Arctic Circle) and the cruise ship was escorted by the icebreaker Ernest Shackleton. Ernest Shackleton was equipped with two helicopters for emergency use, tools for oil pollution containment, high-tech communications equipment, survival rations. For the voyage, Crystal Serenity was upgraded with an ice detection radar, ice navigation system, forward-looking sonar. The Navigation Bridge team received ice navigation training, and ice pilots boarded both vessels (Shackleton and Serenity) for the crossing. Icebreaker's crew also assisted with Crystal Cruises' "Unexpected Adventures" tours - like helicopter flightseeing, Zodiac boat wet landings, speedboat rides, kayaking.

Crystal Serenity refurbishments review

The last drydock refurbishment in 2018 (October 18 - November 6, done at Lloyd Werft in Bremerhaven Germany) reduced the ship's passenger capacity in order to enable single-seating dining. Following the dry-dock, Crystal Serenity offers to all its passengers free Wi-Fi (regardless of cabin category).

• On deck 9, two new balcony cabin categories were introduced - Seabreeze Penthouse Suite (12 new suites added) and Seabreeze Penthouse (28 new suites added). The new staterooms have the same size as the existing Penthouse (365 ft2 / 34 m2) and Penthouse Suite (490 ft2 / 46 m2). Seabreeze Penthouses are connecting cabins (sharing an entryway).
• All Penthouses offer enhanced all-inclusive amenities, including butler service, in-cabin dining, complimentary specialty restaurant dining).
• Cabin conversions reduced the ship's capacity from 1254 to 980, thus increasing the guest-to-space ratio to 70,3.
• Stardust Club (deck 6) was redesigned and upgraded with new accent lighting, upholsteries of banquettes, new loose seating (replacing the dance floor).
• Crystal Dining Room (deck 7) was renamed "Waterside" and upgraded with additional 2- and 4-seat tables. New open-seating dining (between 6-9:30 pm) replaced the old assigned seating and required dinner reservations. Breakfasts and lunches are served as usual. Dining room changes also included new marble flooring, new screen dividers, new seating configuration (increased 2-4-seat tables), new chandelier.
• Lido Cafe operates as Marketplace (during the day) and as Churrascaria (steakhouse, by night). The restaurant features an open kitchen and made-to-order dishes. Marketplace serves buffet breakfast and lunch, while Churrascaria serves casual dinner (between 6-9 pm). The Brazilian-themed Churrascaria restaurant features Caipirinha (welcome cocktail event) and selection of Brazilian dishes (grilled seafood and meats, tapas, ceviche, salads). Meats are served by "gauchos" (dedicated staff) on traditional meat skewers.
• On Deck 12, Tastes restaurant was redesigned (with Asian-themed interior) and renamed "Silk Kitchen and Bar". The menu was upgraded with modern Chinese fare (family-size dinner plates) served throughout the day. Self-service is available at breakfast and lunch, and also includes traditional Chinese food (dumplings, Chinois salad, soup, noodle bar). Dinners at Silk Kitchen are open-seating (reservations-recommended) and served between 6-9 pm.
• Trident Bar and Grill serves casual grilled food (including fast food - burgers, sandwiches).
• Silk Road and The Sushi Bar (both specialty restaurants by celebrity-chef Nobu Matsuhisa) were renamed "Umi Uma". Umi Uma offers Nobu-inspired dishes prepared by Nobu-trained chefs.
• Umi Uma and Prego restaurants reservations are complimentary for Penthouse passengers. To all other cabin categories, 1 complimentary specialty dining is offered (additional reservations are available at a surcharge).
• "Computer University at Sea" (enrichment workshops) were updated and redesigned.

The new free-of-charge Wi-Fi is shipwide, and the result of the company's investment in new hardware and software for expanded onboard connectivity and faster (doubled) satellite Internet speed. Crystal Connect is the ship's new onboard portal for internet connections and various shipboard info (menus, news, scheduled activities, shore excursions, itinerary ports, international digital news media, movies library, lectures, etc). Crystal Connect (mobile app) is available for personal devices.

All passenger cabins were upgraded with new 42-inch smart TVs with interactive panels (infotainment system). Among the redesigned public spaces is the fore-located Palm Court (observation lounge on deck 12), where was added more intimate seating. The Lounge's stage was relocated, and the former stage area was transformed into a dedicated "Afternoon Tea" space offering fresh leaf teas and house-made pastries in the afternoons. Palm Court's bar was also renovated.

Along with all Lloyd Werft workers, the refurbishment project also involved several hundred crew and sub-contractors. Almaco Group (1998-founded company) was the project's supervisor.

During 2016 drydock (May), the ship received overhauls of all Penthouse Suites. Also renovated were the Lido Deck's Trident Grill, Lido Cafe, and Tastes restaurant. The 2016 drydock (at Navantia Shipyard in Cadiz Spain) also included general maintenance works.

Deckplan changes after the November 2013 drydock included:

• general maintenance work, including propulsion upgrade (left-side Rolls-Royce Azimuth thruster replacement), new hull coating, air ducts cleaning, reverse osmosis plant inspection.
• introducing of new "Deluxe PURE" category of staterooms (hypoallergenic cabins)
• redesign of the Tastes buffet and the Lido area (deck 12)
• new LED lighting in public rooms.

Drydock 2013 refurbishment project's total cost was USD 17 million.

Crystal Serenity ex-Nassau Bahamas cruises 2021 summer

Following the Coronavirus crisis, Crystal Ocean restarted passenger shipping operations with the Serenity ship. The Europe-UK program was entirely canceled and a new Caribbean program (July 3 through October 17, 2021) was planned.

The company operated two 7-night Caribbean itineraries roundtrips from either Nassau (New Providence Island) or Bailey Town (North Bimini Island).

7-day "Luxury Bahamas Escape - Nassau Roundtrip" itinerary

Prices started from USD 2000 per person with double occupancy.

7-day "Luxury Bahamas Escape - Bimini Roundtrip" itinerary

Prices started from USD 2450 pp.

Crystal World Cruise 2024

In mid-September 2021 was announced Crystal Serenity's 105-night "World Cruise 2024" (January 5 thru April 20) leaving from PortMiami and ending in Civitavecchia-Rome.

Crystal's 27th World Cruise (themed "Celebrated Cultures & Treasured Temples") itinerary visits 49x ports (in 22x countries), 14x overnights, access to 45x UNESCO sites, signature destinations like the Caribbean, Panama Canal, South Pacific Islands, Australia-New Zealand, Southeast Asia (Indonesia, India, Sri Lanka), Arabia-Red Sea, Suez Canal, Europe-Mediterranean islands (Crete, Cyprus, Sicily).

All bookings on the canceled "World Cruise 2022" enjoyed an exclusive booking window (September 21-30, 2021), while general public bookings opened on October 1st. Early bookings received 2-for-1 fares plus Book Now Savings (up to USD 17250 per person with double occupancy).

The Grand Voyage was also offered in shorter itinerary segments - ranging from the 89-night World Cruise (Los Angeles to Rome) to 7x short itineraries (13- to 18-night in lengths).

Crystal World Cruise 2023

Crystal Serenity's "World Cruise 2023" prices started from just USD 43360 per person (USD 310 per day). The 140-day itinerary (westbound out of Miami Florida USA) visits ports and island destinations in the Caribbean, South America, South Pacific Ocean, Southeast Asia, Africa, Southern Europe (Mediterranean).

Also available for booking were shorter itineraries (segments of the World Voyage 2023) including 128-days (Miami to Venice, USD 39000 pp) and 119-days (Miami to Piraeus-Athens, USD 35670 pp).

Crystal Serenity World Cruise 2022

In September 2021, Crystal announced Serenity's "2022 Grand Voyage" (132-night "Caribbean Idylls and Mediterranean Masterpieces" itinerary) starting in PortMiami (January 17) and ending in Los Angeles (May 29).

The Grand Voyage was offered as 3x full-length itineraries (102-night, 117-day, 132-night) plus 11x smaller itinerary segments (9- to 16-nights). The 132-night/133-day itinerary visits a total of 82x ports/destinations (including 45x islands) in 32x countries and features 19x Caribbean and 6x Canaries destinations, as well as 11x overnights in large port cities and two Transatlantic crossings.

Some of the visited islands are in the Caribbean (19 total), Spain's Canaries (6), Portugal's Azores-Madeira-Cape Verde, Mediterranean (France's Corsica, Spain's Balearics, Itali's Sicily and Sardinia, Malta, Greece's Cyprus, Crete, Greek Isles), Bermuda.

Bookings for the new "Grand Voyage 2022" were opened for loyalty program members on September 14, and to the general public on Sept 24, 2021.

Full Grand Voyage prices (double occupancy) started at USD 31100 per passenger. Early booking promos included USD 10500 pp (Book Now Saving), USD 2500 pp OBC (onboard credit), 2,5% (Crystal Society/loyalty program savings), 2% (New-to-Crystal promo savings), 15% reduced deposit.

Segment Grand Voyage prices (double occupancy) started at USD 2700 pp, with promo offers inclusive of USD 1000 pp (Book Now Savings), 2,5% (Crystal Society savings), 2% (New-to-Crystal savings), 5% (B2B/Back-to-Back cruise savings).

Crystal World Cruise 2022 (canceled)

In late-March 2019 was announced the company's 27th world voyage ("2022 Full World Cruise") on Crystal Serenity. The circumnavigation itinerary offered 5x embarkation/disembarkation ports (segments ranging from 82 to 116 days). However, due to the Coronavirus-crisis (international travel uncertainties), this voyage was canceled and replaced with the new (132-night Grand Voyage) "Caribbean Idylls and Mediterranean Masterpieces"

Itinerary's most popular sea travel destinations included Mediterranean, Azores, Transatlantic crossing, Caribbean (Nicaragua, Jamaica, Guatemala), Panama Canal, Hawaii, Tonga, Samoa, Australia New Zealand, Indonesia, Singapore, Sri Lanka, India, Maldives, Holy Land, Arabian Gulf, Suez Canal, Black Sea (Bulgaria, Ukraine, Romania, Turkey), Greece (Crete, Rhodes), French Riviera. Smaller segments (12-19-day each) were also available for booking.

Full World Cruise was bookable as roundtrip from Miami or Los Angeles (116-days), Miami to Monte Carlo (102-day), Los Angeles to Monte Carlo (100-day) or Los Angeles to Miami (86-day). General public bookings were opened on April 10, 2019.