Cunard

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Review of Cunard

Cunard Line (cunard.co.uk) is a British-American cruise shipping company and travel brand operated by Carnival UK and since 2005 owned by Carnival Corporation (shipowner). Cunard is headquartered in Southampton (England UK) and is among the world's oldest passenger shipping companies. In 2020 was celebrated company's 180th anniversary. Australia is Cunard's 3rd source market (following the UK and North America) and the company's 2nd (after the UK) for Around The World voyages.

Company History

In 1839, Samuel Cunard (1787-1865, shipping magnate from Halifax, Nova Scotia Canada) was awarded the first British transatlantic steamship mail contract. In 1840, he and Robert Napier (Scottish steamship engine designer and builder) formed the "British and North American Royal Mail Steam-Packet Company". The "cruise line" operated four paddle steamers on the UK-Canada-USA Transatlantic route Liverpool-Halifax-Boston.

Cunard Line's current President is Katie McAlister (previously employed by TUI UK & Ireland as CMO/Chief Marketing Officer, with TUI since 1998), who in August 2023 succeeded Simon Palethorpe. Carnival UK's current President is Paul Ludlow, while Carnival UK's CEO is David Dingle (managing both P&O UK and Cunard).

Cunard Line logo - CruiseMapper

In the 1870s the line fell behind its rivals, White Star and Inman Line. To meet the competition, in 1879 Cunard was reorganized into Cunard Steamship Company, Ltd in order to raise capital. In 1902 the British Government provided the line with substantial loans and subsidies to build a couple of superliners needed to retain Cunard's competitive position. In the late 1920s, Cunard faced another competition when the Italians, French and Germans built large ocean liners.

Because of the USA's Great Depression (1929-33), the company was forced to suspend the construction on its new superliner. In 1934, Cunard was offered loans by the British Government to finish Queen Mary and to build its second ship, Queen Elizabeth. The condition was for Cunard to merge with the White Star Line and form Cunard-White Star Ltd. Cunard purchased White Star's 1/3rd shares in 1947. The company's name was changed to "Cunard Line" in 1950.

Cunard liners

Cunard regained its position as the biggest Atlantic passenger line upon the end of World War II. By the mid-1950s, the line operated 12 ships to Canada and the United States. After 1958, trans-Atlantic liners became increasingly unprofitable due to the introduction of jet airliners. In 1968 Cunard Line withdrew from year-round service to concentrate on cruising and summer transatlantic sailings for vacationers. The Queens were replaced by QE2 (Queen Elizabeth 2), which was designed for her special dual role.

In 1998, Carnival Corporation acquired Cunard. In 2003, RMS Queen Elizabeth 2 was replaced on its Transatlantic service by QM2 (RMS Queen Mary 2). The company also operates MS Queen Elizabeth (QE) and Queen Victoria (QV). Currently, Cunard is the only shipping company operating a scheduled passenger service between North America and Europe.

With the opening of Carnival House in 2009 in Southampton, executive control of Cunard was subsequently transferred from Carnival Corp. in the US, to Carnival UK, a primary operating company of Carnival plc. Carnival plc, as the UK-listed holding company of Carnival Group, had executive control of all activities of the group in the UK, with headquarters of all UK-based brands, including Cunard Line, in offices at Carnival House.

The 36-year-old Queen Elizabeth 2 was replaced in 2004 on the North Atlantic by QM2 (Queen Mary 2). QE2 continued cruising until her retirement in 2008. Cunard added a big cruise ship, Queen Victoria (QV) in 2007. QV is not a sister for QM2, being ordered as a Vista-class cruise ship by Carnival for Holland America Line (HAL). To reinforce the traditions of Cunard, Queen Victoria has a small museum onboard. In 2010 Cunard Line commissioned a 2nd Vista-class cruise ship, Queen Elizabeth.

In 2011 the three Cunard vessels in service changed their ship registry to Hamilton, Bermuda. For the first time in the company's 171-year history, it had no ships registered in the UK. The captains of cruise ships registered in Bermuda can marry couples at sea.

Cunard ships

On May 25, 2015, the three Cunard ocean liners - RMS Queen Mary 2, Queen Victoria and Queen Elizabeth - sailed down the Mersey into Liverpool and commemorated the 175th anniversary of Cunard. As The Red Arrows performed a flypast, the trio performed exciting manoeuvers including 180-degree turns.

In 2015, Cunard Line was awarded best in the categories "Transatlantic Itineraries" and "World Cruise Itineraries" of Porthole Cruise Magazine's Readers' Choice Awards. The magazine's readers participate in an annual contest that evaluates the world's largest cruise shipping companies and determines the industry's leaders in several categories.

Cunard Line inaugurated the company's ever first regularly scheduled Transatlantic Crossing in 1840 with RMS Britannia. Cunard launched its first World Cruise itinerary in 1922 with RMS Laconia.

In 2020, Cunard Line celebrated its 180th Anniversary. The company planned a special sale on voyages between July 2020-May 2022 fleetwide. The "180th Anniversary Sale" was offered on cruises booked in 2020 (new bookings only, made between February 28-May 18). The promo applied to various itineraries, including Alaskan and Transatlantic Crossings. The promo offered 50% reduced deposit, US$180 pp in OBC (onboard credit with balcony cabin bookings), free drinks package, free gratuities (Grill Suite bookings).

In 2022, Cunard will mark its 100th World Voyage. The first was launched in 1922 when was chartered RMS Laconia (1921-1942) to sail the first continuous world circumnavigation cruise (130-day itinerary with 22 ports).

On March 9, 2023 (International DJ Day), Cunard introduced fleetwide "silent discos" (on selected evenings) which are hosted in the ships' nightclubs. To each of the venues was also added a live DJ and a party band. The "silent disco" is a customizable experience (first introduced on river cruise ships) based on wireless headphones for listening to the music played. It allows each person to switch between songs/music genres and also to control the volume.

New ship 2024

At the end of September 2017, Cunard Line officially announced the planned addition of a 4th vessel to its fleet. The investment is part of the shipowner Carnival Corporation's fleet expansion program, adding newbuilds to the fleets of the brand companies AIDA, Costa, Princess, P&O.

Cunard's shipbuilding contract (MoA/memorandum of agreement) with Fincantieri was signed on Sept 25, 2017. The new Cunard liner MS Queen Anne (entering service in 2024-Q1) has GT-tonnage 113,000 tons (volume), max passenger capacity 3000, and is Cunard's 249th vessel since the company's establishment in 1839.

The liner was originally planned to enter service in 2022, but, due to the health crisis, was eventually postponed for 2024-Q1.

Cunard Line's cruising experience

Discerning, well-traveled British and American couples from their late 30s to retirees are drawn to the traditional style of Cunard and the notion of "a cruise aboard an ocean liner". Announcements are made in English, French, German, and, on occasion, Spanish. Travelers are older than those on crossings. However, there is enough buzz about Cunard Line as to attract a number of young passengers and families. The Kid Zone features a splash pool and a dedicated play area for kids ages one to six. Separate programs are reserved for older ages (7 to 12) and teens up to 17. Activities range from games to educational computer classes. Kids can practice social graces when served their Afternoon Teatime goodies. English nannies supervise the toddlers. Facilities are operated until midnight and group babysitting is complimentary. Infants under 12 months are not permitted. Kids ages 1 to 2 sail free (except for government fees).

The dress code on Cunard ships rotates among formal, informal and casual in about equal proportion. Typical for Cunard cruises are the glamorous evenings. Resort casual clothing prevails during the day, but Cunard's liners are dressier than most cruise vessels at night. To maintain high standards, the company requests its customers to dress for dining in fine restaurants.

Dining aboard Cunard ships is by class and dining-room assignments are made in accordance with the booked accommodation category. You can get as much luxury as you wish to pay for on Cunard liners. Passengers in ships' Junior suites are assigned to single-seating Princess Grill. Queen's Grill serves those booked in duplex apartments and the most lavish suites. The rest of the passengers are assigned to seating in the multideck Britannia Restaurant or Britannia Club Restaurant on QE.

Although Britannia's fare is reasonably traditional and frequently outstanding, off-menu requests by Grill guests are commonly granted. Menus also include low-calorie and vegetarian selections.

The most coveted reservations are those on Queen Victoria and Queen Mary 2 in the restaurants named for Todd English, celebrity American chef noted for his sumptuous desserts and innovative Mediterranean cuisine. Both dinner ($30 cover charge per person) and lunch ($20) are offered in this intimate restaurant.

Aboard QM2, Chef's Galley is a small restaurant, where guests can look on as their food is prepared in an open kitchen setting. Wine is the only item to be charged here. King's Court buffet is transformed into 3 no-charge alternative dining spots each evening: La Piazza is dedicated to Italian dishes (pizza, pasta). The Carvery is for carved meats, Lotus is for Asian food.

Cunard entertainment has English flavor, with cabaret-style performances, plays and nightly production shows. An authentic pub gives cruisers even more British air. Music for listening and dancing is played in other lounges and bars. In the first-ever shipboard planetarium aboard Queen Mary 2, virtual-reality shows and high-tech presentations offer a virtual ride through space.

Cunard's enrichment programs include expert lectures by top designers, artists, and master chefs. Even navigation and seamanship courses are offered to inspire novice mariners.

Jogging tracks, swimming pools, table tennis, paddle tennis court, golf driving ranges and shuffleboard barely scratch the surface of facilities dedicated to recreation. Cunard fitness centers are top-quality and boast high-tech workout equipment, a separate gym/weight room and classes ranging from healthy living workshops to aerobics.

The Canyon Ranch Spa Club aboard Queen Mary 2 is a one-of-a-kind facility offering salon services, including such famous land-based spa signatures like the 80-minute Canyon Stone Massage. A large 30- by 15-foot thalassotherapy pool has a deluge waterfall, neck fountains, air tub, recliner lounges and massage-jet benches located in the pool. The thermal suite features an aromatic steam room, Finnish sauna, herbal sauna, and reflexology basins. All of these special features are complimentary with a body or massage treatment; otherwise, a per-day charge is applied.

Shipboard policies

Pregnant women must have a letter from their doctor or midwife. They can't travel with Cunard Line after the 24th week of pregnancy. Kids under 12 months old are also not permitted. Kids between 12 and 24 months old travel free as 3rd or 4th person in the stateroom. A child sharing a cabin with 1 adult is charged an adult fare. Children (over 2 years of age) sharing a stateroom with 2 adults are charged as 3rd or 4th person (around half the normal fare).

A toddler-dedicated nursery is staffed by professional young nannies, and available for kids between 1 and 3 yo.

The dedicated "Play Zone" is for kids ages between 4 and 6. "The Zone" is for children up to 17 yo. Kids between 1 and 7 years old are allowed in Play Zone (free of charge) during its opening hours - 9 am-12noon, 2-5 pm, 6 pm-12midnight. Children 1 to 7 yo must be accompanied by an adult outside the Play Zone. Children 8 to 17-year-old can sign themselves in and out Play Zone and are free to wander solo throughout the ship.

Billed to the adult's onboard account is everything available for purchase on the boat - bar drinks, Internet access, shopping, spa and beauty treatments. The cabin card's total is deducted from your credit card at the end of the voyage. Bar prices have 15% gratuity (added automatically).

Mobile phone calls and Internet access are available onboard. The Internet has good download speed and is available in all public areas (including bars) and all staterooms.

Pay-per-item laundry service is available on the ship. Laundry items are collected from staterooms by cabin stewards. On all cabin decks are available small self-service (free-of-charge) laundrettes.

Cunard ships don't have baggage limits (as a number of bags). However, there is a weight limit per bag. Individual bags must not exceed 23 kg (51 pounds). Upon boarding, bags are taken at the cruise terminal and delivered to staterooms. Upon debarkation, they are transferred ashore.

Wine cruises

Since January 2017, Cunard offers shipboard wine-themed education courses via a partnership with the world's largest provider of wine and spirits qualifications WSET ("Wine and Spirit Education Trust"). WSET courses were initially available only on QM2's westbound Transatlantic crossings and world cruises, but were later offered fleetwide and on all voyages.

The 5-day course gives WSET Level 1 in wines and covers the basics (wine types, styles, sight, smell, taste, storing, serving, food pairing). The 12-day course gives WSET Level 2 in wines and spirits and explores grape varieties, styles of wines, produce, wine regions, classifications, labeling terminology, categories of spirits and liqueurs.

Classes are led by professional sommeliers and educators from Cunard Wine Academy. Each course finishes with an exam. In addition to the globally recognized WSET qualification certificates, passengers also receive lapel pins.

The first wine cruise was the Atlantic crossing Southampton-NYC (December 15, 2016). The first world cruise with WSET courses was on QM2 (January 10, 2017).

WSET's qualification program is offered to enthusiasts and wine professionals. It ranges from Level 1 Award (Wines, Spirits, and Sake) to Level 4 Diploma (Wines and Spirits).

(Coronavirus crisis) passenger shipping pause 2020-2021

Due to the COVID pandemic, Cunard Line canceled all cruises with pre-scheduled departures between March 14, 2020, and August 2021.

Following a 17-month break, passenger shipping operations resumed in 2021 with the liners QUEEN ELIZABETH (August 13/UK from Southampton/since October 13 - Canary Islands and Iberia), QUEEN MARY 2 (Dec 10/Southampton/follows Caribbean January thru April 2022), QUEEN VICTORIA (June 5, 2022/Europe-Mediterranean).

Cunard introduced an expanded cancellation policy. All bookings were given the option to cancel up to 48 hours (prior departure) without penalties.

All affected bookings received a 125% refund in FCC (future cruise credit) transferred to a booking made before December 31, 2021.

Itinerary of Cunard

NEWS: In 2024-Q1, the Cunard fleet enters the newbuild Queen Anne. Itineraries and bookings on the new liner's voyages are currently planned to open in May 2022.

Transatlantic crossings with RMS Queen Mary 2 attract British and American passengers (in equal proportions) and from all age groups. Cunard ships cruise to almost all most-popular ship travel destinations in the world, including Caribbean, Mexico, Panama Canal, South America, Alaska, Africa, Europe (Mediterranean and Baltic / Scandinavia and Russia), North America east coast (New England and Canada), Asia, Australia New Zealand.

Queen Mary 2 cruises are often mixed with destinations in the Caribbean, British Isles, Norwegian Fjords, Canada. Queen Victoria usually operates from homeport Southampton to Canary Islands, Mediterranean, Baltic. All Cunard liners operate around the world cruises.

Cruise itinerary changes (2024-2025)

Itinerary highlights for each liner during Cunard's 2024 season featured:

Queen Anne is scheduled to embark on her 7-night maiden voyage on January 4, 2024, from Southampton (England UK). The sailing includes an overnight in Lisbon (Portugal). On her return back to Southampton UK, the line’s newest vessel is to be joined by Queen Mary 2 and Queen Victoria. Fares start at US$1900 per person. Guests can also take in all that Cunard’s newbuild has to offer on a 35-night Eastern Caribbean & Transatlantic journey, which includes calls in St. Lucia and Barbados. The ship is scheduled to depart Southampton on January 27, 2024. Fares start at US$7800 per person. Queen Anne is also scheduled to operate a 16-night Western Mediterranean voyage with calls in Lisbon (Portugal), Cadiz (Spain), and Civitavecchia-Rome (Italy), departing March 29 from Southampton UK. Fares start at US$3300 per person.

Queen Elizabeth is scheduled to operate a 10-night voyage from Sydney NSW Australia, sailing to the Great Barrier Reef and the Whitsunday Islands. The voyage is due to set sail on January 22, 2024. Fares start at US$2000 per person. A 10-night Southern Islands roundtrip cruise from Tokyo is due to take passengers to historic shrines, castles, and natural habitats (departing May 14, 2024). Fares start at US$2300 per person.

Queen Mary 2 is scheduled to depart on a 47-night voyage including 3 overnight calls, with time ashore in South Africa, Australia, and Portugal. The vessel will set sail on January 11, 2024, out of Southampton UK. Fares start at US$7,999 per person.

On January 11th, Queen Victoria is scheduled to depart Southampton UK on a 107-night world cruise. Destinations include San Francisco and Fiji, as well as overnights in South Africa and Hong Kong. Fares start at US$18500 per person.

In November 2022, Cunard announced itineraries from April 2024 through to January 2025 (190+ voyages), with scheduled visits to 133 ports/destinations (45 countries), including a maiden call in Nordfjordeid Norway. Queen Anne's maiden season features the Norwegian Fjords, Scandinavia, the UK/British Isles, and the Mediterranean, with itineraries 2 to 19 nights. Queen Anne makes a total of 62 maiden calls (including Dubrovnik, Gibraltar, Malaga, Oslo, Reykjavik, Rotterdam) and offers 6 overnights and 14 late-evening departures.

Queen Mary 2 offers 22 Transatlantic Crossings (2 to 30 nights) departing from Hamburg, Le Havre France, NYC New York, Quebec City Canada, and Southampton England. QM2 also sails in Northwestern Europe and to Norway's Fjords and celebrates Christmas/New Year's Eve in the Caribbean.

Queen Victoria has scheduled an extended Mediterranean season (May through October 2024), with voyages ranging from a short 5-night sailing (to Rotterdam and Bruges) to a 29-night Mediterranean Highlights (with an overnight in Istanbul Turkey).

For guests who prefer longer sea vacations, Cunard has a 29-night itinerary allowing them to sample all three queens. It begins with an eastbound Transatlantic Crossing (Queen Mary 2), from Southampton (Queen Anne) continues with a 14-night segment around the UK and Iceland, follows a flight to Italy and embarkation (Queen Victoria) to visit the Adriatic and Central Med.

Cunard's 2025 schedule (April 2025 through January 2026) was opened for booking in October 2023.

The program groups 180 voyages visiting 91 ports/destinations (24 countries).

Queen Anne's deployment is in Europe (Western Mediterranean, Western Europe, Baltic/Norwegian Fjords) with planned 19 maiden for Cunard ports.

Queen Mary 2 has planned Transatlantic Crossings.

Queen Victoria is deployed in the Mediterranean.

Queen Anne's ex-UK itineraries (Southampton roundtrips) range between 2 and 19 nights. A 12-night Norwegian Fjords itinerary starts in June, followed in July by a 16-night Mediterranean itinerary.

Queen Victoria's Mediterranean season (May through October) offers 7-14-21-night itineraries leaving from Spain (Barcelona) and Italy (Civitavecchia-Rome, Trieste).

Winter 2025 itineraries

In March 2023 Cunard announced 2025 winter program grouping 133+ voyages, 159 destinations (ports/islands in 57 countries) and all four vessels. The season features 6 maiden for Cunard destinations (in Alaska, Australia, Japan, New Caledonia, Vanuatu) as well as Queen Anne's full World Voyage in 2025.

Also was announced Queen Elizabeth's 2024 Alaskan summer program (10 roundtrips from Vancouver BC Canada) ranging from 9- to 11-night itineraries. Queen Elizabeth's call ports/destinations include Hubbard Glacier and Glacier Bay NP, Juneau, Ketchikan, Icy Strait Point/Hoonah, plus two maiden calls - at Wrangell and Misty Fjords.

Queen Anne's World Voyage departs on January 9, 2025. The 107-night itinerary is roundtrip from Southampton and visits 30+ ports on 5 continents) including 9 overnight ports and 3 late-evening departures. There are also two shorter itinerary segments - 17-night New York to San Francisco (January 18th, 2025) and 13-night Singapore to Dubai (March 25th, 2025).

RMS Queen Mary 2's program is traditionally divided between the Caribbean and the regularly scheduled Transatlantic Crossings (Europe-USA-Europe), plus some Mediterranean voyages. Itineraries range between 7-35 nights and depart from homeports NYC New York, Southampton UK, and Civitavecchia-Rome (Italy). The liner offers 4 overnights at Curacao, Funchal, Lisbon, and NYC, with 3 late-evening departures in Bridgetown Barbados, and Spain's Vigo and Malaga. Signature voyages are the 8-night Westbound Transatlantic Crossing from Southampton UK (March 8, 2025) and the 13-night Eastern Caribbean roundtrip from New York City (March 16, 2025).

Queen Victoria's 8x South America 2025 voyages can be combined into the 85-night "South America Discovery" (B2B out of Hamburg) sailing around Cape Horn. There are 5 overnight calls in Amsterdam, Rio de Janeiro, Buenos Aires, and Callao-Lima and 5 late-evening departures. Queen Victoria's 2025 program features two ex-UK/Southampton roundtrips - the 11-night Atlantic Coast Adventure (December 5, 2024) and the 7-night Amsterdam, Bruges and Hamburg ((January 2, 2025).

Queen Elizabeth's Alaska 2024 program (June-September) is based on roundtrips from Vancouver Canada. Following a stop in San Francisco CA, the ship relocated to Australia and New Zealand (throughout the fall) with itineraries ranging from 2 to 38 nights. In February 2025, Queen Elizabeth sails to Singapore and stays in East Asia through May, visiting ports in Vietnam, Hong Kong, Taiwan, Japan, Korea, and the Philippines. The season features 7 overnight ports (including Hong Kong, Hobart Tasmania, Osaka), 25 late-evening departures, and two signature sailings - the 11-night Alaskan roundtrip from Vancouver (July 11, 2024) and the 25-night Transpacific crossing San Francisco to Sydney NSW ( September 22, 2024/RepositionCruises.com).

Cunard also offers B2Bs/Back-to-Back cruises. There are two B2B opportunities to sample all four Cunard liners in one voyage. The experience commences on Queen Victoria in June 2024 when passengers sail the Mediterranean visiting ports in Malta, Croatia, and Italy. After a few days in Rome, they join Queen Anne to visit Spain and the islands of Sardinia and Majorca before disembarking in Southampton. There, guests join Queen Mary 2 on a westbound Transatlantic Crossing and then fly from NYC to Vancouver. Queen Elizabeth hosts the B2B's final leg in Alaska. A similar experience can be taken in the reverse beginning in Alaska, with an eastbound Crossing, sailing the Norway Fjords, and ending in the Mediterranean.

2025-2027 itineraries

In February 2024 were opened for sales sailings spanning from September 2025 to January 2027, inclusive of new Caribbean itineraries (leaving from Miami Florida USA) and two simultaneous world voyages (starting January 2026) planned for the ships Queen Anne and RMS Queen Mary 2. Queen Anne's 109-night World Voyage departs from Southampton on January 11, 2026. Queen Mary 2's 51-night itinerary (Southampton to Sydney NSW via Panama Canal) also departs on Jan 11th.

The forthcoming program encompasses 300+ sailings across the 4-ship fleet, with visits to 184 destinations in 70 countries and encompassing 108 Unesco World Heritage sites. Additionally, the itineraries feature 37 overnight port stays and 66 late-evening port departures.

The new program entails 5 maiden port calls - Kona HawaiiRoatan Island HondurasDakar SenegalMiami, and Molde Norway.

Queen Elizabeth has a new Caribbean schedule comprising 33 departures from PortMiami to Caribbean island destinations like San Juan Puerto Rico, Montego Bay Jamaica, Georgetown Grand Cayman, Roatan Honduras, Tortola BVI, Antigua, Barbados, St Lucia.

Queen Victoria is based in the Mediterranean, Atlantic islands (Azores, Madeira) and the Baltic/Norway.

Cunard Alaskan shore excursions

Cunard Line offers 140+ shore excursions in Alaska.

These tours are optional and themed as:

  • "Whale Watching and Wildlife Quest"
  • "Sea Otter and Wildlife Quest"
  • "Taku Lodge Feast and Five-Glacier Seaplane Discovery"
  • "Dogsled Adventure by Helicopter"
  • "Wilderness Sea Kayaking Adventure"
  • "Cooking in Alaska's Wildest Kitchen"
  • "Bering Sea Crab Fishermen's Tour"
  • "Scenic Mountain Ascent and World's Largest ZipRider"
  • ATV Expedition
  • Wilderness Cruise and Silverking Lodge Seafood Feast
  • White Pass Scenic Railway (Luxury Class)
  • Great Alaskan Lumberjack Show and Crab Feast
  • Misty Fjords Seaplane Exploration
  • Ghosts and Goodtime Girls Walking Tour
  • Exclusive Burro Creek Waterfall Lodge and Crab Feast

Cunard also offers pre- and post-cruise train tours inclusive of a 3- or 5-day hotel plus 2 full days of train travel on the Rocky Mountaineer. The tour is an extension to the Alaskan cruise. The 3-night "Rocky Mountaineer Tour" (post-cruise package) departs from Vancouver and ends in Calgary, while the 4-night train tour (pre-cruise package) is the reverse route (Calgary to Vancouver) and includes an additional day in Banff.

In 2023, the 3-night tour was priced from US$2850 per person (with double occupancy), while the 4-night tour's prices started from US$3250 pp.

The Rocky Mountaineer is currently the only passenger rail service on this historic route. The land journey offers 180-degree panoramic views of lakes, canyons and snow-capped mountains. The train itself features luxurious coaches and expansive glass-dome windows.

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