Royal Caribbean faces accusations from cruisers that construction work was still taking place onboard the largest cruise ship in the world during its first sailing.
On Sunday, May 22, Harmony of the Seas left Southampton for Rotterdam on a 4-night cruise, but the first paying guests complained about ongoing work and closed attractions, the BBC reported.
One was reported as describing the ship as a "construction site and a serious risk to all passengers". Cruise passenger Georgina Davie described "queues of complaining guests and distressed families". She said:
"Ninety percent of the kids attractions that it was marketed for have been shut for the whole cruise and are still being worked on".
Davie also claimed drilling went on near staterooms through the night.
Royal Caribbean admitted that "final finishing touches" were being made after photos of work being carried out during the cruise were posted on social media.
On Thursday, May 26, Harmony of the Seas left Southampton again for a 3-night cruise to Cherbourg, before finally departing for her summer base of Barcelona on Sunday, May 29.