Instead of embarking on the 7-night Caribbean sailing, the vessel will head to Grand Bahama shipyard for repairs.
In an official statement, Holland America said that all guests and their travel advisors had been notified of the cancellation, and they sincerely regretted impacting passengers' vacation plans.
Guests booked on the cancelled voyage have the option to move to any other 2020 winter/spring 7-night Caribbean/Mexico cruise in an equivalent stateroom and receive a 100% future cruise credit. Passengers can also move to a trip in another region and apply cruise price paid, and receive a 50% future cruise credit.
MS Nieuw Amsterdam will resume her regular schedule on February 8.
For other ms Nieuw Amsterdam accidents and incidents see at the ship's CruiseMinus page.