Disney Cruise Line suspending online check-in

   September 6, 2020 ,   Cruise Industry

DCL-Disney Cruise Line temporarily suspended their online check-in process beginning September 1.

No sailings have currently been scheduled for the Disney fleet but guests could still log in to their check-in portals in order to upload documents, update personal information, and complete similar tasks.

Those who are interested in booking a Disney Cruise in the near future may have to wait a while. Sailings on Disney Dream, Disney Fantasy, Disney Magic, and Disney Wonder are on hold until at least October 31.

Disney Wonder cruise ship

On August 6, Disney’s website was updated with the following travel advisory:

"In alignment with the announcement made on August 5, 2020, by Cruise Lines International Association (CLIA) regarding the voluntary extension of suspended passenger operations from U.S. ports, Disney Cruise Line is cancelling sailings through at least October 31, 2020.

Guests booked on affected sailings who have paid their reservation in full will be offered the choice of a cruise credit to be used for a future sailing or a full refund. Guests who have not paid their reservations in full will automatically receive a refund of what they have paid so far. These Guests and travel agents will receive an email from Disney Cruise Line outlining details and next steps.

Guests who booked their reservation through a travel agent should contact them directly with any questions. Those who booked directly with Disney Cruise Line and have questions after receiving their email should call us at (866) 325-6685 or (407) 566-7797."

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