Crystal Symphony cabins and suites

During the 2023 drydock refurbishment, the number of staterooms on Crystal Symphony was reduced from 452 to 310. This resulted in an improved passenger-per-space ratio (from 49 to 51) and changes in passenger capacity—from 904 (double occupancy) and 1040 (maximum) to 606-739 (double/max).

The ship has no Inside cabins. There are 3 ADA-certified/wheelchair-accessible cabins and 38 connecting cabins (19 pairs).

There are now 7 cabin categories, with a maximum capacity of 4, 3, or 2 guests per stateroom.

The 2023-refitted Crystal Symphony introduced three new cabin categories: "Junior Crystal Penthouse Suite," "Sapphire Oceanview Suite," and "Single Guest Room with Ocean View" (bookable without single supplements). The former Penthouse Suites, along with all oceanview and balcony cabins, were redesigned, enlarged, and fully refurbished. All categories were renamed.

Crystal Symphony now offers: 4x Crystal Penthouse Suites (midship on decks 8 and 10), 8x Junior Crystal Penthouse Suites (forward and aft on decks 8-9), 85x Sapphire Veranda Suites, 48x Sapphire Oceanview Suites, 72x Aquamarine Veranda Suites, 22x Double Guest Room with Veranda (standard balcony cabins), 53x Double Guest Room with Oceanview, and 18x Single Guest Room with Oceanview (no single supplement, designed for solo travelers).

Crystal Cruises partnered with GEM (Design for Cruise Ships, Genoa, Italy-based) for the redesign and refurbishment of selected passenger accommodations. The updated interiors now feature neutral tones and pastel colors, premium fixtures, artisanal finishes, and contemporary furnishings.

Standard stateroom amenities and services (complimentary across all categories) include: a living area (sofa, low table, mirrored vanity table with chair, TV, electronic safe in the closet), sleeping area (Queen-size bed convertible to twins, premium bedding, 4 pillows, leather headboard, nightstands with reading lamps), and a bathroom (walk-in shower, hairdryer, hair straightener upon request). Also included are 24-hour room service, turndown service, shoeshine service, packing/unpacking assistance, and a Welcome Aboard bottle of champagne.

Complimentary offerings include wine and spirits by the glass (from a fixed menu), soft drinks, fresh fruit (refreshed daily or upon request), pillow menu, unlimited WiFi, and an interactive tablet for reservations and ship-related updates.

Aquamarine Suites and above additionally feature a walk-in closet, one-touch LED lighting, surround-sound system, Nespresso machine, 2 binoculars (voyage-use only), and receive fresh flowers and afternoon canapés daily.

Sapphire Suites and above include 2 TVs and offer complimentary dry cleaning (5 pieces plus 1 bag of laundry every 10 cruise days) and pressing (5 pieces per day).

Crystal Penthouse Suites accommodate up to 4 guests (with a double sofabed) and include 3 TVs, a separate dining room, Butler’s pantry (with refrigerator and coffee machine), master bedroom (convertible Queen bed), master bathroom with ocean view (featuring a Duravit Nahho flotation bathtub, TV, interactive shower, heated bench, bidet, separate toilet, dual-sink vanity), a half bath (toilet/washbasin only), and a master walk-in closet with illuminated rods and custom shelving.

Junior Crystal Penthouse Suites feature a separate dining area and bedroom, two guest bathrooms, and a full bathroom (with dual-sink vanity, bathtub, separate glass shower). Guests receive in-cabin cocktail parties, private transfers (to/from the ship up to 100 mi/160 km), and Butler or Concierge escort on embarkation day (from cruise terminal to the suite).

OLD Crystal Symphony staterooms (review)

In her original configuration, 59% of Crystal Symphony’s cabins featured step-out balconies (65 Suites and 215 Balcony rooms), with the remaining 197 being Oceanview cabins. There were no Inside rooms.

The ship had 10 wheelchair-accessible cabins for disabled passengers and 34 connecting cabins.

There were 13 cabin categories, each accommodating up to 3 guests.

Suite guests were provided with several complimentary amenities and services, including butler service (shoeshine, unpacking, laundry/pressing/dry cleaning), welcome gifts (champagne), and luxury dining sets (China, Crystal).

CP Crystal Penthouse Suites featured a large living room (with dining area, pantry, 3 TVs, Bang & Olufsen sound system), a guest bathroom (with shower), a bedroom (2 twin beds convertible to a king, walk-in closet), a master bathroom (with ocean-view whirlpool bathtub, shower stall, and bidet), and a private gym area (with treadmill).

PS Penthouse Suites included a spacious living area, a bedroom (with picture window, 2 twin beds convertible to a queen, and walk-in closet), and a bathroom with whirlpool bathtub, shower stall, and bidet.

PH Penthouses offered a living area, bedroom (with walk-in closet and 2 twin beds convertible to a queen), and a bathroom with a whirlpool bathtub and shower stall.

Oceanview and Balcony cabins featured a seating area, 2 twin beds convertible to a queen, and a bathroom with bathtub and shower.

Wheelchair-accessible cabins did not include walk-in closets or bidets.

All Crystal Symphony cabins came with complimentary amenities including free beverages (soft drinks, beer, bottled water), deluxe bedding (Scandinavian duvets, pillow menu), smart HDTV (with infotainment, internet, on-demand movies), mini-refrigerator, telephone, electronic safe and lifejackets (in the closet), as well as luxury bath products by ETRO (bathrobes and slippers, shower cap, shoe mitt, sewing kit, scented toiletries like shampoo, conditioner, body lotion, and bath salts).