Crystal Symphony deck plans

Crystal Symphony (1995-built, last refurbished in 2025 November) is the first and smaller of the two Crystal Cruises ships, followed by Crystal Serenity. Both Symphony and Serenity are sister ships to Asuka II (formerly Crystal Harmony), now operated by the container shipping company NYK Line Japan.

The Crystal Symphony deck plan includes a total of 310 staterooms for 606 passengers (maximum capacity 739), served by 530 crew members. The ship has 12 decks (8 accessible to passengers, 5 with cabins), 4 restaurants, 5 lounges and bars, 2 swimming pools (one with a retractable glass roof), 2 outdoor Jacuzzis (whirlpool hot tubs), 8 elevators, and self-service laundromats on all cabin decks.

Passenger-accessible decks are connected by 8 elevators (3 forward, 3 midship, 2 aft) and include public restrooms. Deck 12 is accessible only via the aft elevators.

Crystal Symphony is an ultra-luxury cruise ship with all-inclusive fares. Complimentary amenities and services include:

• All beverages onboard (including alcohol), gratuities, and personal butler service (Suites only).
• Complimentary Wi-Fi Internet – since 2015, free Internet is available to all guests (regardless of cabin category) for up to 60 minutes per person per day. Penthouse Suite guests receive 90 minutes per person per day.
• All specialty restaurants feature premium tableware, including Garnier-Thiebaut linens, Riedel crystal, and Villeroy & Boch china.
• Each Crystal Penthouse includes separate dining and living areas, a private gym studio, Bang & Olufsen audio system, 3 TVs, and an oceanview bathroom.
• All guests enjoy 24-hour in-room dining (Crystal main dining room menu), twice-daily housekeeping, and access to self-service laundry facilities.
• Cabin amenities include a pillow menu, luxury bedding, Egyptian cotton bath towels, slippers, kimonos, plush robes, and Aveda toiletries.

The ship’s 2020 drydock (April 13–23 in Singapore) was a USD 10 million project focused on technical maintenance and minor upgrades, including new carpets and furniture in select public areas and staterooms.

Crystal Symphony Deckplan Changes – 2017 Refurbishment Review

The 2017 drydock refurbishment (September 23 – October 16, at Lloyd Werft in Bremerhaven, Germany) reduced passenger capacity to allow for single-seating dining. Following this upgrade, all guests enjoy complimentary Wi-Fi, regardless of cabin category.

• Deck 9 saw the introduction of two new balcony categories: Seabreeze Penthouse Suite (12 new suites) and Seabreeze Penthouse (28 new suites), matching the sizes of existing Penthouse Suite (490 ft² / 46 m²) and Penthouse (365 ft² / 34 m²). Seabreeze Penthouses are connecting cabins with a shared entryway.
• All Penthouses offer upgraded all-inclusive amenities, including butler service and complimentary specialty restaurant dining.
• Stateroom conversions reduced passenger capacity from 1095 to 848, improving the guest-to-space ratio to 60.2.
• Crystal Dining Room was renamed "Waterside" and upgraded with more 2- and 4-seat tables. Assigned seating was replaced with open-seating dining (6:00–9:30 p.m.). Breakfast and lunch service remained unchanged.
• Lido Cafe was rebranded as Marketplace (daytime) and Churrascaria (evening steakhouse). Marketplace offers buffet breakfast and lunch, while Churrascaria serves Brazilian-style dinners (6:00–9:00 p.m.) with gauchos serving meats on skewers. The restaurant also offers a Caipirinha welcome cocktail and Brazilian tapas, ceviche, salads, and grilled seafood and meats.
• Silk restaurant’s menu was upgraded with modern Chinese fare. Breakfast and lunch are self-service and include traditional Chinese items such as dumplings, Chinois salad, soups, and noodles. Dinner (6:00–9:00 p.m.) is open seating, with reservations recommended.
• Trident Bar and Grill continues to serve casual grilled fare including burgers and sandwiches.
• Silk Road and The Sushi Bar, both created by celebrity chef Nobu Matsuhisa, were merged and rebranded as "Umi Uma," offering Nobu-style cuisine prepared by Nobu-trained chefs.
• Umi Uma and Prego restaurant dining is complimentary for Penthouse guests. Other guests receive one complimentary specialty dining reservation (additional visits available at a surcharge).
• Free shipwide Wi-Fi became available thanks to upgraded hardware/software, improving onboard connectivity and doubling satellite Internet speed.
• Crystal Connect is the onboard digital portal for Wi-Fi access and ship information (menus, news, activities, excursions, itinerary details, media content, movies, lectures, etc.). The Crystal Connect mobile app is available for personal devices.
• All cabins were upgraded with 42-inch smart TVs featuring interactive infotainment systems.
• The ship’s Computer University at Sea (enrichment venue) was redesigned and modernized.
• The Starlite Club (midship) was redesigned and features panoramic floor-to-ceiling windows.
• The refurbishment project involved Lloyd Werft shipyard staff, Crystal Symphony crew, and subcontractors.

Crystal Symphony Refurbishments 2006–2016 Review

To maintain the “Crystal Clear” standard, Symphony underwent two major refits: in 2006 (at Norfolk, VA, USD 23 million) and in 2009 (at Boston, MA, USD 25 million).

In 2016, the ship was drydocked at Blohm+Voss in Hamburg, Germany. The USD 15 million refurbishment included:

• General maintenance, propulsion system upgrades (Rolls-Royce Azimuth thrusters replaced), new hull coating, air duct cleaning, and reverse osmosis plant inspection.
• Introduction of the new “Deluxe PURE” hypoallergenic stateroom category.
• Redesign of the Tastes buffet restaurant and the Lido area on Deck 12.
• Installation of energy-efficient LED lighting in all public areas.
• Full overhaul of all Penthouse Suites.

The 2016 drydocking project had a total cost of USD 15 million.