Crystal Symphony deck plans

Crystal Symphony (1995-built, last refurbished in 2025 November) is the first and smaller of the two Crystal Cruises ships, followed by Crystal Serenity. Both Symphony and Serenity are sister ships to Asuka II (formerly Crystal Harmony), now operated by the container shipping company NYK Line Japan.

The Crystal Symphony deck plan includes a total of 310 staterooms for 606 passengers (maximum capacity 739), served by 530 crew members. The ship has 12 decks (8 accessible to passengers, 5 with cabins), 4 restaurants, 5 lounges and bars, 2 swimming pools (one with a retractable glass roof), 2 outdoor Jacuzzis (whirlpool hot tubs), 8 elevators, and self-service laundromats on all cabin decks.

Passenger-accessible decks are connected by 8 elevators (3 forward, 3 midship, 2 aft) and include public restrooms. Deck 12 is accessible only via the aft elevators.

Crystal Symphony is an ultra-luxury cruise ship with all-inclusive fares. Complimentary amenities and services include:

• All beverages onboard (including alcohol), gratuities, and personal butler service (Suites only).
• Complimentary Wi-Fi Internet – since 2015, free Internet is available to all guests (regardless of cabin category) for up to 60 minutes per person per day. Penthouse Suite guests receive 90 minutes per person per day.
• All specialty restaurants feature premium tableware, including Garnier-Thiebaut linens, Riedel crystal, and Villeroy & Boch china.
• Each Crystal Penthouse includes separate dining and living areas, a private gym studio, Bang & Olufsen audio system, 3 TVs, and an oceanview bathroom.
• All guests enjoy 24-hour in-room dining (Crystal main dining room menu), twice-daily housekeeping, and access to self-service laundry facilities.
• Cabin amenities include a pillow menu, luxury bedding, Egyptian cotton bath towels, slippers, kimonos, plush robes, and Aveda toiletries.

The ship’s 2020 drydock (April 13–23 in Singapore) was a USD 10 million project focused on technical maintenance and minor upgrades, including new carpets and furniture in select public areas and staterooms.

Crystal Symphony Deckplan Changes/Refurbishments Review

Drydock 2025

The ship's last refurbishment in 2025 (October 31-November 26) was a 3-week project conducted in Genoa and managed by De Wave Group.

The scope of work included redesign and complete updates to Aquamarine Suites and Sapphire Suites (Deck 10), including new furniture. The updates (designed by De Wave Group) included new furnishings, carpets, and wall coverings in all passenger staterooms.

The Italian firm Gerolamo Scorza Spa redesigned and refurbished the Atrium (Stair Lobbies decks 5-6) and Crystal Cove (bar on Deck 5). The works included a new layout (with more seating), the removal of the water feature, a new (2-deck-high) mosaic (by De Castelli), and a new chandelier. The Lobby's Reception space received a new desk, marble top, a backlit panel, and new wallpaper. The Crystal Cove bar received a new front counter, bottle shelving, and new furniture.

Notably, the Atrium's layout was changed, the seating capacity was increased, and a 2-story mosaic (by DeCastelli) was added. DeCastelli's artwork replaced the bronze statue “Dance” (by Satoru Kitago), which was auctioned to benefit the MD Anderson Cancer Center.

Gerolamo Scorza also renovated the Stair Lobbies (ceiling structures, lighting, walls, elevator entrances) and Guest Restrooms (new flooring, wall finishes, countertops).

The USA firm Trident Maritime Systems LLC was contracted for the Starlite Club (deck 6) - redesign of its dance floor and adding a new ceiling centerpiece.

The Bistro (deck 6) receives new flooring.

The technical upgrades included both fin stabilizers (overhaul of the hydraulic system), new evaporators, new fuel and oil purifiers (for biodiesel), freshwater piping system, renovation of the galleys (also cold storage and provision rooms), machinery upgrades (auxiliary generators), comprehensive steel works, hull cleaning/repainting.

Drydock 2023

In 2023, both Crystal Serenity and Crystal Symphony underwent extensive refurbishments at Fincantieri's shipyard in Trieste. The US$150 million project was overseen by Crystal Cruises' new owner, Abercrombie & Kent (A&K Travel Group).

The refits included a reduction in the number of staterooms (allowing for larger suites and new cabin categories), as well as a lower passenger capacity and redesigned public spaces. On Crystal Symphony, cabins were reduced from 452 to 310, increasing the passenger-per-space ratio from 49 to 51. Passenger capacity changed from 904-1040 to 606-739.

Two new cabin categories were introduced on both ships: "Junior Crystal Penthouse Suite" and "Single Guest Room with Ocean View" (available without single supplements). Additionally, Crystal Symphony debuted the "Sapphire Oceanview Suite" (featuring two large windows).

The new Crystal Spa Aurora was added, offering a range of treatments including Aurora LED, Cryo Facial Experience, and Biotec 2.0 Ultimate Facial.

All staterooms were redesigned and reclassified. The changes included:

• Deluxe Oceanview (197) to Double Guest Room with Oceanview (53) and Sapphire Oceanview Suite (48)
• Deluxe Balcony (148) to Double Guest Room with Veranda (22)
• Seabreeze Penthouse (44) to Aquamarine Veranda Suite (72)
• Seabreeze Penthouse Suite (19) to Sapphire Veranda Suite (85)
• Penthouse Suite (19) redesigned to Junior Crystal Penthouse Suite (2)
• Former Penthouses (44) redesigned into various other cabin types
• Creation of 18 Single Guest Rooms (forward on Deck 7)

According to A&K, replacing the engines and other onboard machinery cost over USD 50 million. Repairs and upgrades (below Deck 4) were necessary due to aging and poorly maintained equipment.

Drydock 2020

The 2020 drydock (April 13–23, in Singapore) was a USD 10 million project focused on technical maintenance. Minor upgrades were made to public areas and passenger cabins, including new carpets and furniture.

Drydock 2017

Crystal Symphony's 2017 refurbishment (September 23–October 16), completed at Lloyd Werft (Bremerhaven, Germany), reduced passenger capacity to allow for single-seating dining. After the refit, free Wi-Fi became available for all passengers regardless of cabin category.

On Deck 9, two new cabin categories were introduced: Seabreeze Penthouse Suite (12 units) and Seabreeze Penthouse (28 units), matching the size of the existing Penthouse Suite (490 ft² / 46 m²) and Penthouse (365 ft² / 34 m²). Seabreeze Penthouses are connecting staterooms with shared entryways.

All Penthouses featured enhanced all-inclusive amenities, including butler service, in-cabin dining, and complimentary specialty dining.

Cabin conversions reduced total capacity from 1095 to 848, raising the guest-to-space ratio to 60.2.

The Crystal Dining Room was renamed "Waterside" and redesigned with more 2- and 4-seat tables. The traditional two-seating system was replaced with open seating (6:00–9:30 p.m.). Breakfast and lunch service remained unchanged.

Lido Cafe became Marketplace (daytime buffet) and Churrascaria (evening Brazilian steakhouse). Marketplace offers buffet breakfast and lunch; Churrascaria serves grilled meats and seafood, tapas, ceviche, and salads. Meats are served tableside by gauchos (skewer service). A welcome Caipirinha cocktail is included.

Silk restaurant introduced modern Chinese cuisine served family-style. Self-service is available for breakfast and lunch, offering items like dumplings, soups, and noodles. Dinner is open seating (reservations recommended), 6:00–9:00 p.m.

Trident Bar and Grill offers casual fare such as burgers and sandwiches.

Silk Road and The Sushi Bar, both curated by Nobu Matsuhisa, were merged and renamed "Umi Uma." Nobu-trained chefs prepare the menu of Nobu-inspired cuisine.

Dining reservations for Umi Uma and Prego are complimentary for Penthouse guests. Other guests receive one complimentary specialty dining reservation, with additional bookings available for a surcharge.

Free shipwide Wi-Fi was introduced with upgraded onboard hardware and doubled satellite speed. Crystal Connect, the onboard portal, provides access to menus, news, activities, shore excursions, port info, media, and more. It is also available as a mobile app for personal devices.

The Computer University at Sea was redesigned, along with several public spaces including the midship-located Starlite Club (now featuring panoramic floor-to-ceiling windows).

All staterooms were equipped with new 42-inch smart HDTVs and interactive infotainment systems. The project involved Lloyd Werft staff, ship crew, subcontractors, and was supervised by Almaco Group (founded in 1998).

Drydock 2016

The 2016 drydock (at Blohm+Voss in Hamburg, Germany, project cost USD 15 million) included:

• General maintenance, propulsion upgrades (new Rolls-Royce Azimuth thrusters), hull coating, air duct cleaning, and reverse osmosis plant inspection
• Introduction of the "Deluxe PURE" hypoallergenic stateroom category
• Redesign of Tastes buffet restaurant and the Lido area (Deck 12)
• Installation of energy-efficient LED lighting in all public rooms
• Overhaul of all Penthouse Suites

Drydocks 2006, 2009, 2012

Crystal Symphony underwent major refurbishments in 2006 (in Norfolk, VA, USD 23 million), 2009 (in Boston, MA, USD 25 million), and 2012. These formed part of a five-year upgrade plan, with a total investment of USD 65 million—Crystal Cruises’ most extensive upgrade program at the time.

In 2006, all staterooms and public areas were renovated, and the Luxe nightclub was added. In 2009, Lido Deck was enhanced with a new 20-person outdoor Jacuzzi, replacing a swimming pool. The Italian restaurant "Prego" was also updated.

During the 2012 drydock, public venues and two theaters were modernized with updated seating and new technology, including projectors, lighting, and surround sound systems.