Celestyal Cruises is the latest passenger shipping company to extend cruise suspension due to the Coronavirus (COVID-19) until July 30, 2020. Operations are planned to start on July 31 (with the ship Celestyal Olympia).
This comes after the recent announcement from Greece's Government that the tourism season will gradually recommence in the next weeks, with international flights (from select countries) starting in July. Celestyal is working closely with the Greek authorities on developing health and safety protocols before returning to service.
Impacted passengers are offered a future cruise credit (FCC) valued at 120% of the original booking value and have through the end of December 2021 to redeem that against any of Celestyal’s itineraries through the end of 2022.
Passengers who choose not to redeem their FCC automatically receive a full refund that is equal to the original amount paid upon the expiry of the voucher. Celestyal Cruises is due to automatically send the voucher to customers or their travel advisors.
The updated ‘peace of mind’ policy of Celestyal also allows vacationers to change any voyage that sets sail from through December 31, 2021. This applies to new bookings made until August 31, 2020.
As long as the booking is changed at least thirty days before the sail date, an FCC for 100% of the value received by the cruise line will be issued. The credit can be used toward any voyage that sets sail through December.