Princess Cruises announced that as it continued to review and assess its operations as a result of the Interim Order of the Canadian Transport Ministry that extended the closure of Canadian ports and waters to passenger ships, the company had found it necessary to cancel the following sailings:
- Alaska 7-day Voyage of the Glaciers cruises between Vancouver BC and Anchorage (Whittier)
- Pacific Coastals that commence/end in Vancouver BC
- Canadian Adventure cruise roundtrip from Southampton UK.
Princess Cruises said it was engaged with various US and Canadian government officials to try to preserve a portion of Alaska and Canada & New England cruise seasons. The Kenai Princess Wilderness Lodge along with McKinley Chalet Resort (in Denali) and Westmark Fairbanks Hotel during summer 2021 will be open and operating with vacation packages.
For passengers currently booked on a canceled cruise who had paid in full, Princess Cruises will automatically rebook them to the same voyage or cruise tour in 2022. No action is required from passengers or their travel advisors. The rebooking will have the added benefit of protecting the passengers’ 2021 fare on their 2022 trip.
Once the company has completed the booking transfer, if the guests prefer an alternative option, they can choose an FCC (Future Cruise Credit) equivalent to 100% of the fare paid plus an additional non-refundable bonus FCC equal to 10% of the fare paid (minimum US$25) or a full refund to the original form of payment.
Those not paid in full automatically receive a refundable FCC equivalent to 100% of the fare paid plus an additional non-refundable bonus FCC equal to 10% of the fare paid (minimum US$25).
FCCs can be used on any voyages booked by and sailing by December 31, 2022.
Guests can alternatively request a full refund for all money paid on the booking. Requests must be received by March 31, 2021, or passengers who are not paid in full automatically receive the FCC option.