Norwegian Joy accidents and incidents

Norwegian Joy cruise ship

Former names
Norwegian Bliss

Length (LOA)
333 m / 1093 ft

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CruiseMapper's Norwegian Joy cruise ship accidents, incidents and law news reports relate to a 4622-passenger vessel owned by Norwegian Cruise Line. Our Norwegian Joy accidents page contains reports made by using official data from renown online news media sources, US Coast Guard and Wikipedia.

Here are also reported latest updates on cruise law news related to ashore and shipboard crimes still investigated by the police. Among those could be arrests, filed lawsuits against the shipowner / cruise line company, charges and fines, grievances, settled / withdrawn legal actions, lost cases, virus outbreaks, etc.

  • formerly named "Norwegian Bliss"
  • fires - 2016 (two, during ship construction)
  • propulsion/power loss - 2022
  • injuries/crimes - 2018 (passenger protest in Shanghai China), 2019 (sexual)
  • Norovirus (passengers/crew) - 2019 (127/6)
  • medevacs - 2019 (2)
  17 March 2022Propulsion / Power Loss

On March 17, 2022, due to a technical issue (with the diesel-electric propulsion system) that affected the ship's max speed, the itinerary was revised. Port Cozumel was dropped and the liner departed back to homeport Miami at twice reduced speed (12 knots instead of 23 knots / 43 kph / 26 mph).

According to NCL, the problem was caused by a propulsion system malfunction that affected the docking and undocking mechanism.

The accident occurred at the end of the 7-day "Caribbean, Harvest Caye, Cozumel and Roatan Cruise (itinerary March 12-19, roundtrip from PortMiami) with call ports in Honduras (Coxen Hole, Isla Roatan/Mar 14), Belize (Harvest Caye/Mar 15), and Mexico - Costa Maya (Mar 16) and Cozumel (Mar 17/scheduled port stay 8 am - 6 pm/canceled).

  November 2019Cruise Illness / Virus Outbreaks

In November 2019, CDC reported a Norovirus outbreak (gastrointestinal illness) infecting a total of 127 passengers (out of 3602 or 3,53%) and 6 crew (out of 1769, or 0,34%). All sick suffered from Noro virus symptoms (headache, nausea, predominantly diarrhoea) and were quarantined to their cabins for 48 hours.

The illness outbreak occurred during the 16-day Panama Canal cruise (repositioning voyage, itinerary November 8-24) from Miami to Los Angeles (Port San Pedro) visiting Bahamas (Great Stirrup Cay), Colombia (Cartagena), Guatemala (Puerto Quetzal) and Mexico (Acapulco, Mazatlan, Puerto Vallarta, Cabo San Lucas).

On November 24, at 9:17 am, paramedics in Port Los Angeles were sent to Berth 91 (World Cruise Center terminal) and evaluated 6 infected passengers, of whom 4 required hospitalization. On December 1, paramedics in Port San Pedro were on standby to ambulance 19 people from NCL Joy ship, but none of the infected were hospitalized. Norwegian Joy was on a 7-day "Jewels of the Mexican Riviera" cruise (itinerary Nov 24 - Dec 1) roundtrip from homeport Los Angeles to Cabo San Lucas, Mazatlan and Puerto Vallarta.

  08 October 2019Coast Guard Medevacs

On October 8, 2019, at ~ 2 pm, a 61-year-old male crew (suffering heart complications) was medevaced from the liner approx 53 km (33 mi) west of Coos Bay (Oregon, USA). The Filipino man was hoisted by a USCG helicopter crew and flown to RiverBend's Sacred Heart Medical Center in Springfield OR.

being en-route from Victoria BC to San Francisco, the NCL Joy ship contacted USCG District 13 at ~0:40 pm. For the rescue operation at ~1:30 pm was dispatched an MH-65 Dolphin helicopter, arriving on the scene at ~2 pm. The helicopter flew the man to North Bend Air Force Station (near Hauser OR) arriving there at 3:15 pm, from where Life Flight Network aircraft flew him to Springfield.

The incident occurred during the 5-day Alaska repositioning cruise (itinerary Oct 6-11) from Vancouver (BC Canada) to Los Angeles CA, with call ports Victoria BC and San Francisco CA.

  07 October 2019Coast Guard Medevacs

On October 7, 2019, a 71-year-old male passenger was medevaced from the liner approx 32 km (20 mi) off Cape Flattery (Washington, USA). The man was hoisted by a rescue helicopter crew dispatched from USCG Station Washington DC.

The incident occurred during at the beginning of the 5-day Alaskan repositioning cruise (itinerary Oct 6-11) from Vancouver BC to Los Angeles CA, visiting Victoria BC and San Francisco CA.

  19 January 2019Crew / Passenger Crimes

(sexual) On January 19, 2019, Sunday Post (Scotland) reported an onboard incident on NCL Joy ship. When checked into their stateroom, a married couple (Bobby and Mary Jackson, from Carrickfergus, Northern Ireland) found two crew having sex in the bed. The incident occurred during a cruise from Singapore to Thailand.

The couple boarded the liner in Singapore (at Marina Bay Cruise Terminal). They quickly headed to check out their stateroom and found there a man having sex with a woman. When they complained to ship's hotel staff, they were told that an alternative cabin is not available as the vessel is fully booked. They went back to their room and found the man (looking "very sheepish") still there. Two of the ship's security eventually persuaded him to leave.

As compensation, the couple was first offered USD 128 towards a future NCL cruise, which was then doubled to USD 257. They rejected both offers. NCL told Sunday Post that the company is investigating the incident and discussing compensation with them.

  27 March 2018Other Incidents

On March 27, 2018, Chinese passengers on the NCL Joy ship staged an onboard protest after the Shanghai-roundtrip mini-cruise to Japan was cancelled due to poor weather (fog alert by Shanghai Observatory). The cruise tourists resorted to a "patriotic show”, angrily confronting the crew while loudly singing China's national anthem. The cancelled itinerary (March 27-31) was a roundtrip to Nagasaki. The shipowner decided to cancel the voyage and the vessel remained docked in port Shanghai.

A similar incident occurred on RCI's ship Quantum Of The Seas in August 2015. It involved over 300 disgruntled passengers disputing over an itinerary change – all of them refusing to disembark the liner.

  09 October 2016Fire Accident

On October 9, 2016, a second shipyard fire was reported during the vessel’s construction at Meyer Werft. The accident occurred on Saturday morning. The fire was in the shipyard’s construction hall 2. Firefighting teams were immediately dispatched. Again, no injuries were reported, and the yard’s all personnel was evacuated from the building.

According to the shipbuilder’s official statement, the fire started on a Deck 9 cabin balcony. As a result, several upper decks were damaged and the ship’s construction works were halted.

  28 September 2016Fire Accident

On September 28, 2016, while still under construction in Papenburg Germany, at ~6 am the ship caught fire at the Meyer Werft shipbuilding yard. The vessel was in the yard’s building hall 2 (indoors) when its manifold inflamed, causing thick smoke that engulfed the building. The fire alarm was activated.

To the shipyard was dispatched firefighting teams which quickly extinguished the fire. During the incident, all workers were evacuated outside the production hall. No injuries were reported. All construction works were temporarily suspended. Fire damages were estimated to around EUR 50,000 (~USD 60,000). The investigation for the fire is underway.

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