ms Noordam accidents and incidents
CruiseMapper's ms Noordam cruise ship accidents, incidents and law news reports relate to a 2366-passenger vessel owned by Holland America. Our ms Noordam accidents page contains reports made by using official data from renown online news media sources, US Coast Guard and Wikipedia.
Here are also reported latest updates on cruise law news related to ashore and shipboard crimes still investigated by the police. Among those could be arrests, filed lawsuits against the shipowner / cruise line company, charges and fines, grievances, settled / withdrawn legal actions, lost cases, Norovirus, etc.
- fires - 2013, 2014
- Norovirus (passengers/crew) - 2008 (103 / 12), 2009 (159 / 19), 2010 (38 pax), 2017 (2 outbreaks, total 220 / 9), 2019 (20)
- injuries/crimes - 2014 (embezzlement), 2017 (sexual)
- boat rescue in Alaska - 2015
|November 2019||Cruise Illness / Norovirus Outbreaks|
On November 17, 2019, the cruise liner reported to Southern DHB (Dunedin NZ's District Health Board) a total of 20 passengers with Norovirus symptoms (vomiting and diarrhea) after docking in Port Chalmers (Dunedin). The outbreak developed while the ship was at sea, en-route from Sydney NSW to New Zealand. All afected passengers were cared for onboard, and Public Health South (DHB's Health Education Resource Centre) provided advice for containing the outbreak.
The illness incident occurred during the 14-day Australia to New Zealand cruise (itinerary October 9 - November 23) from Sydney to Auckland, visiting Melbourne, Hobart Tasmania, Fiordland NP, Dunedin (port stay 9 am - 6 pm), Akaroa, Picton, Wellington, Napier, Tauranga, and Auckland. Note: When the itinerary doesn’t include US cruise ports, the ship is not required to report to CDC, thus no official illness report would be issued.
|15 February 2018||Crew / Passenger Injuries and Overboards|
On February 15, 2018, two elderly passengers were rescued by an NZ police boat after their sea kayaks capsized in Wellington Harbour. Both passengers (male and female, in their 70s) were in the water for ~15 min by the time the NZ maritime police rescued them.
According to the incident report, a group of 8 sea kayakers from the cruise ship got into trouble at ~2:15 pm, while kayaking in windy weather. The maritime police received the call from a Somes Island ranger. A Bluebridge Cook Strait Ferry ship was diverted to avoid the area during the rescue.
The kayaking was in the waters near Miramar Peninsula (Mahanga Bay and Kau Bay). None of the other 6 passengers required medical treatment. The liner was on 17-day Tasmania and New Zealand cruise (itinerary Feb 1-18) from Sydney NSW to Auckland NZ.
|11 December 2017||Crew / Passenger Crimes|
(sexual) On December 12, 2017, a 33-year-old male passenger was arrested in Port Chalmers (Dunedin, New Zealand) and charged with "sexual assault" (rape of) and "unlawful sexual connection" with a female passenger.
Each of the charges carries a max penalty of 20 years in jail. Both acts allegedly occurred onboard (at sea) on Dec 11. According to local police, the man and the woman were known to each other. The ship was on 15-day Auckland to Sydney cruise (itinerary Dec 6-21) visiting ports in NZ, Tasmania and Australia.
|August 2017||Cruise Illness / Norovirus Outbreaks|
July-August 2017, CDC reported on itinerary July 23-30, a Norovirus outbreak affected 138 passengers (out of 2086, or 6,6%) and 4 crew (out of 803, or 0,5%). The ship was on a 7-day Alaskan cruise from Seward AK to Vancouver BC Canada.
On the next scheduled 7-day Alaskan cruise (itinerary, July 30 – Aug 6, Vancouver to Seward), CDC reported another illness outbreak with infected 82 passengers (out of 2143, or 3,8%) and 5 crew (out of 790, or 0,6%).
|02 April 2016||Propulsion / Power Loss|
On April 2, 2016, a propulsion issue with the starboard Azipod (azimuth thruster) caused an itinerary change during 14-day Australia to New Zealand cruise (itinerary March 25 – April 8) roundtrip from homeport Sydney NSW.
The incident occurred while the vessel was docked in call port Napier NZ, causing ~5 hours late departure. Then it continued at reduced cruising speed, resulting in almost a day late arrival in call port Tauranga NZ (on Apr 4, with an unscheduled overnight stay in port for repairs). The remaining 2 call ports were cancelled (Auckland and Waitangi, Bay of Islands). All passengers were refunded of port taxes and fees, and also of booked through Holland America shore excursions in both ports.
|15 June 2015||Boat Rescue|
On June 15, 2015, in Glacier Bay (Alaska), the cruise vessel assisted a damaged tour boat. The 79 ft / 24 m long sightseeing boat (named “Baranof Wind”) suffered an engine room fire in the afternoon hours. Although the fire was quickly extinguished, it partially disabled the boat, so its crew called for assistance.
The emergency call was answered by MS Noordam. When the ship arrived, one of its tender boats was used to offload the boat’s 40 passengers plus 1 park ranger. The disabled boat was then towed to Juneau AK for repairs.
The ship’s tender boat offloaded the tourists at Bartlett Cove (at the Glacier Bay’s entrance) and joined the cruise ship, which continued to the next scheduled call port Ketchikan AK.
|November 2014||Crew / Passenger Crimes|
(law news) On December 16, 2014, Broward County police arrested a 42-year-old male crew. The man (of Indonesian origin) worked on the ship as an auditor. He was charged with grand theft for stealing from the ship USD 10,200 in cash. The embezzlement was reported in November 2014, with a total of 11 separate thefts committed between November 3 and 13.
|25 August 2014||Fire Accident|
On August 25, 2014, at ~3 am, the Captain informed via the PA system that a fire incident occurred in the incinerator room. It was extinguished after ~1 hour.
|30 October 2013||Fire Accident|
On October 30, 2013, passengers reported a small fire broke out in the Lido buffet restaurant (midship-aft on Deck 9). The incident occurred at ~10:30 am, while the ship was docked in port. The Captain announced via the PA system that the fire alarm was not a drill and that all crew should stand by. The Lido restaurant’s entrance was blocked, so passengers had to eat around the swimming pool.
|January 2010||Cruise Illness / Norovirus Outbreaks|
In January 2010, the ship reported on itinerary Jan 4-14, a total of 38 passengers suffered the Norovirus symptoms. Because the required by the CDC threshold of 3% infected was not reached, the incident was not reported as an outbreak.
|November 2009||Cruise Illness / Norovirus Outbreaks|
October-November 2009, CDC reported on the voyage Oct 16 to Nov 1, a major Norovirus outbreak affected 159 passengers (out of 1826, or 8,7%) and 19 crew (out of 784, or 2,4%). At the onboard infirmary were also reported cases of food poisoning. The ship was on Transatlantic repositioning cruise from Europe to Florida.
|January 2008||Cruise Illness / Norovirus Outbreaks|
In January 2008, CDC reported on the voyage Jan 5 to 16, a Norovirus outbreak (gastrointestinal illness) infected 103 passengers (out of 1980, or 5,2%) and 12 crew (out of 816, or 1,5%). All sick suffered from Norovirus symptoms (vomiting, diarrhoea) and were quarantined to their cabins.
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