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ms Westerdam accidents and incidents

ms Westerdam cruise ship


Length (LOA)
290 m / 951 ft

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CruiseMapper's ms Westerdam cruise ship accidents, incidents and law news reports relate to a 2362-passenger vessel owned by Holland America. Our ms Westerdam accidents page contains reports made by using official data from renown online news media sources, US Coast Guard and Wikipedia.

Here are also reported latest updates on cruise law news related to ashore and shipboard crimes still investigated by the police. Among those could be arrests, filed lawsuits against the shipowner / cruise line company, charges and fines, grievances, settled / withdrawn legal actions, lost cases, Norovirus, etc.

  • fires - 2003, 2014, 2017 (drydock)
  • collision with ice in Alaska - 2011
  • pollution in Alaska - 2008 (4), 2018
  • Norovirus (passengers/crew) - 2007 (146 / 9)
  • deaths - 2015 (seaplane crash in Alaska), overboard (2018)
  • medevacs - 2013
  11 September 2018Sea Pollution

On September 11, 2018, while navigating in Alaska's Glacier Bay National Park, the cruise liner reported to the local authorities that accidentally leaked wastewater due to a crew error. According to the Alaskan violation notice (incident report), the wastewater discharge was a crew mistake. It continued for ~25 min, during which time were discharged ~22,560 US gallons (~85,200 litres) of untreated greywater into the sea. Greywater on cruise ships is the sewage water collected from the galley/kitchen, staterooms, laundry rooms. Cruise vessels are prohibited to discharge at sea anything while in marine parks' waters.

(update) on September 11, 2019, Holland America Line was fined USD 17,653 by the Alaska State. The court settlement was signed on August 1 (2019). The company denied all allegations and legal claims for intentional dumping of sewage in the Alaskan waters.

  13 July 2018Crew / Passenger Deaths

(overboard) On July 13, 2018, a 69-year-old male passenger was reported missing overboard, while the liner was navigating in Glacier Bay (Alaska). The conducted search and rescue operation (Park Service and USCG boats and planes) was suspended on July 14. The body was not found.

The passenger was reported missing at ~3:50 pm as he didn't appear for a scheduled medical appointment at the ship's infirmary. Glacier Bay Park Service was notified at ~7:30 pm, after onboard search confirmed that the man was missing.

The incident occurred during the 7-day Alaskan cruise (itinerary July 8-15) from Vancouver BC to Seward AK, visiting Ketchikan, Juneau, Skagway, and Glacier Bay.

  23 April 2017Fire Accident

On April 23, 2017, during the ship’s scheduled drydock refurbishment, at Fincantieri’s Palermo shipyard was reported an onboard fire without injuries. It started on a cabin balcony located starboard on Deck 7 (Rotterdam) and was quickly extinguished. The needed repairs didn’t affect the ship’s drydock schedule.

  25 June 2015Crew / Passenger Deaths

(Alaskan tour plane crash) On June 25, 2015, the pilot and 8 cruise passengers died in a seaplane crash accident on a sponsored by Holland America shore excursion in southeast Alaska. The floatplane crashed into a cliff near Ella Lake, approx 20 ml / 30 km northeast of Ketchikan AK.

The seaplane (aka pontoon plane) was chartered through the tour company Promech Air. All passengers killed in the Alaskan flightseeing excursion were of US origin – residents of the states California, Maryland, Nevada and Oregon. The seaplane was flying in an unregulated territory and in poor weather (limited visibility).

Passengers booked on Alaskan fly excursions (seaplanes or helicopters) can't cancel the tours without penalty. These aircraft are frequently flying in risky conditions, notwithstanding bad weather. There is a 100% penalty (cancellation fee) for fly tour cancellations 3 days prior to cruise departure, This policy is often criticized as irresponsible. It comes to the choice between losing the tour fee or risking your life.

Note: In May 2019, 6 people died (including 5 Royal Princess cruise passengers) when two seaplanes crashed in George Inlet (George Arm) at Revillagigedo Island's southern shore.

  28 June 2014Fire Accident

On June 28, 2014, the vessel experienced an engine room fire, ~4 hours after departure from homeport Seattle WA. The small fire was quickly extinguished by the crew and without injuries.

The incident occurred in one of the boiler rooms. The ship remained fully operational but had to return back to port for inspection. The next day, the vessel was cleared by USCG and left port at ~10 am. The caused delay resulted in an itinerary change (call port Sitka AK was dropped).

As compensation, passengers received US$250 per cabin in onboard credit, plus 25% future Holland America cruise booking discount per person (for a comparably priced itinerary).

  06 October 2013Coast Guard Medevacs

On October 6, 2013, a 75-year-old male passenger suffered a heart attack. The man was medevaced via a USCG helicopter dispatched from San Diego CA. During the emergency medical evacuation, the ship was approx 15 ml / 25 km off Mission Bay CA.

  11 May 2011Ship Collision / Allision

On May 11, 2011, en-route to Sitka AK, the ship collided with an ice block. The incident happened while navigating through Yakutat Bay, Alaska, The vessel sustained a below waterline hull damage (15 ft / 4,6 m long cut), but the hull was not breached. No injuries were reported. In Sitka, the ship was boarded and inspected by USCG.

  2008Sea Pollution

Four times in 2008 (May, June, July and September) the vessel was reported for violation of Alaska’s state regulations about discharged wastewater quality. When tested, the ship’s wastewater showed higher-than-permitted concentration levels of zinc and ammonia.

  February 2007Cruise Illness / Norovirus Outbreaks

In February 2007, CDC reported on the voyage Feb 4 to 11, a Norovirus outbreak (gastrointestinal illness) infected 146 passengers (out of 1790, or 8,2%) and 9 crew (out of 809, or 1,1%). All sick suffered from Norovirus symptoms (vomiting, diarrhoea) and were quarantined to their cabins. The ship was on 7-day Caribbean cruise roundtrip from homeport Port Everglades (Fort Lauderdale) Florida.

  17 October 2003Fire Accident

On October 17, 2003, during construction at Marghera shipyard, a fire broke out in the vessel's aft section. The fire started at ~7:30 am and was extinguished by ~11 am. The incident didn’t affect the ship’s delivery scheduled for April 15, 2004.

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