CMV-Cruise and Maritime Voyages had to cancel the 12-night Iceland & Northern Isles cruise onboard its Columbus, which was due to set sail from London UK on Saturday, June 15.
CMV Columbus experienced a technical problem on a fjord land itinerary after minor contact with an object during her departure from Amsterdam. Following the accident, divers and surveyors attended the ship and cleared CMV Columbus to sail. Unfortunately, during the ongoing North Sea passage, the ship developed a minor technical issue, so the cruise line took the decision to return it to the Netherlands for investigation.
Currently, Columbus is undertaking a dry dock for remedial works prior to resuming service. CMV hoped that the repairs would be completed in time for the next voyage, but unfortunately because of the highly specialized resources required to repair the damage was not possible to finish the required work in time.
CMV reviewed all possible transfer options to alleviate the disappointment the accident caused. The company provided all passengers booked on the Iceland and Northern Isles itinerary departing June 15 with two alternative options:
- Passengers can transfer their voyage reservation to any CMV itinerary of up to 15 nights departing from October 1, 2019, onwards and benefit from a 50% discount on the best available fare.
- Passengers can cancel the cruise reservation, receive a full refund as well as receive a 30% discount on a future sailing of up to 15 nights duration. The options are subject to availability and are valid until July 12, 2019.
A cruise to the Baltic on June 27, 2019, was also cancelled - with just 2 days notice, according to Annette Harris, a reader of CruiseMapper.
For other CMV Columbus accidents and incidents see at the ship's CruiseMinus page.