Royal Caribbean Group extends cancellation policy to all cruises through April 2022

   July 23, 2020 ,   Cruise Industry

RCCL-Royal Caribbean Group extended its "Cruise with Confidence" cancellation program to all voyages with departures through April 2022. The program was introduced in mid-2020 to allow future customers looking to book a cruise but wary of doing so under the current conditions. 

Royal Caribbean's "Cruise with Confidence" allows passengers to cancel their sailing up to 48 hours prior departure and still receive a 100% FCC (future cruise credit) that can be used any time before April 2022.

Before the program was instituted, cancelling a sailing that close to the day of embarkation would result in severe penalties, up to/including losing not only the deposit but the entire fare of the trip.

The company is also offering a “Best Price Guarantee” option allowing cruisers to take advantage of current promotions or pricing less expensive than what they paid. The option can be used up to 48 hours before their voyage.  

Another option offered is “Lift and Shift.” In case circumstances leave a booked guest wanting to postpone their cruise for a year, they are able to do so as long as the new sailing falls within 4 weeks of the original sailing date in the next calendar year. Those who choose the Lift & Shift option basically move their trip while maintaining the same cabin category and pricing.

Royal Caribbean Group extends 'Cruise with Confidence' cancellation policy to all sailings through April 2022

The Cruise with Confidence programme applies to all RCI-Royal Caribbean International sailings and is honoured across all of the lines sailing under the corporate umbrella of Royal Caribbean Group. The program is applicable to all voyages on ships operated by the RCCL's subsidiaries Azamara, Celebrity and Silversea.

Royal Caribbean currently has a return to service date of October 1, assuming that the No-Sail Order placed by CDC has been lifted and the new health protocols approved and implemented.