The third-largest cruise line in the United Kingdom, Marella Cruises, announced that it had once again extended its pause in sailings until November 15, 2020.
The cruise company, which is operated by TUI UK, said that was “due to on-going uncertainty around travel restrictions” due to the pandemic.
Marella Cruises had previously extended its suspension of operations until September 30. All cruisers whose bookings are impacted can choose from a variety of flexible options including to receive a refund credit, amending the booking for free with a 10% incentive of the value of their original booking, and up to 10% incentive of the value of the booking or request a full refund.
Earlier in August, Marella Cruises revealed its plans to welcome passengers back onboard its liners with its ‘5 guarantees for safe cruising’. The first guarantee is that clients can book and sail with confidence, with the line offering flexible changes and quarantine-free voyages. Part of the ‘Marella Promise’, guests will also be protected in case their trip does not go ahead and will be offered various extras.
Marella also revealed new enhanced health and safety protocols onboard post-COVID-19, including health screenings and temperature checks prior to boarding, as well as all passenger luggage being disinfected before being taken to staterooms. Onboard, travellers will use face masks and there will be fewer passengers, helping to ensure social distancing. A one-way system is to operate around liners. Cabins and public areas will be thoroughly deep cleaned.