Virgin Voyages signs with Brenock as port cost management software provider

   July 2, 2023 ,   Cruise Industry

Brenock Technology, a prominent provider of software applications and consulting services for the marine, cruise, and hospitality sectors, has announced a 5-year partnership with Virgin Voyages to serve as their port cost management software provider.

Under this agreement, Virgin Voyages will utilize Brenock's Integrated Management System (IMS), a planning and port cost management tool, across its fleet of four ships. Brenock's cloud-based and mobile-ready planning and management tools will offer Virgin Voyages a modern and comprehensive cruise management system.

Virgin Voyages successfully implemented Brenock IMS in January 2023. IMS is a single-platform solution that provides extensive cruise and marine software capabilities, managing fees and expenses across various operational categories such as itinerary and contract changes, luggage and transfers, tugs and waste, billing, and forecasting.

Juan Trescastro (Virgin Voyages' VP of Global Destinations) expressed excitement about the partnership, stating that Brenock's tools provide unprecedented visibility into data and analytics throughout the voyage lifecycle. By having control and management of multiple voyage aspects within a single platform, Virgin Voyages can efficiently scale their fleet and deliver exceptional experiences to their passengers, known as "Sailors."

Virgin plans to implement Brenock's planning tool in 2023-Q3, making them the first cruise line to adopt Brenock's IMS solution.

The implementation of Brenock IMS is expected to enhance efficiency in planning logistics and cost management across Virgin Voyages' fleet. The tool will streamline staffing, resources, and invoices for each voyage, while also offering features like fuel and berth reservation management and marine port call tracking. Real-time reporting will be available at every stage of the voyage, thanks to the system's automation.

Manus Walsh (Brenock Technology's President and Founder) expressed delight in working with Virgin Voyages and supporting their voyage planning and management. He emphasized the importance of real-time access to operational data throughout the cruise lifecycle and highlighted how Brenock's cloud-based automated solutions provide unmatched visibility, enabling Virgin Voyages to offer seamless and high-quality experiences to their team, voyage crew, and valued customers.

Brenock Technology is a trusted solutions provider in the cruise industry, having partnered with renowned companies such as RCI-Royal Caribbean, Celebrity, HAL-Holland America, Princess, Seabourn, and P&O Australia.

The 5-year deal with Virgin marks another significant milestone in Brenock's mission to provide robust lifecycle management solutions for smooth sailing experiences.