Princess Cruises Plans Fleet-Wide Implementation of OceanMedallion

By ,   September 28, 2018 ,   Cruise Industry

Princess Cruises announced that for passengers sailing onboard the Caribbean Princess ship since early September, satisfaction scores indicated they had thoroughly enjoyed using their OceanMedallion to discover how a personalized cruise vacation can elevate the experience to higher level via removing friction points and delivering enhanced levels of guest service and personalization, all while staying connected through land-like internet streaming speeds.

Princess' OceanMedallion, the wearable device passengers use to access enhanced experiences, goes on to roll out as part of line's phased activation plan which since the beginning of the month has been used by all of the 3,100 travellers onboard Caribbean Princess. OceanMedallion boasts leading-edge technology enhancing guest-crew interactions, delivers personalized service and enables interactive entertainment.

Carnival Corporation Ocean Medallion - CruiseMapper

The new technology also includes the MedallionNet - Wi-Fi connectivity that is reliable, unlimited, affordable and fast with an access point in every cabin. Passengers aboard MedallionClass cruise liners experience land-like connectivity for streaming movies, music, videos and sports, communicating on video phone calls from all around the ship, and sharing their experiences in real time on social media platforms.

President of Princess Cruises, Jan Swartz, said that having 100% of their guests using OceanMedallions on every cruise of Caribbean Princess was a significant milestone that they were celebrating "on the path to fleet-wide implementation." 

OceanMedallion was unveiled for the first time by Carnival Corp. CEO Arnold Donald at CES 2017. It was the key factor in Fast Company recognizing the company with two Innovation as Design Awards the same year.