At the time of the emergency, the vessel was sailing from Palma de Mallorca to Cadiz, Spain around 20 nautical miles (37 kilometers) southeast of Cape Palos. Capt. Helge Wrage followed the advice of the cruise ship's doctor and decided to disembark the passenger.
Following an agreement with the Rescue Center on the Spanish mainland, the rescue cruiser Salvamar Mimosa from Cartagena was used. Mein Schiff Herz changed her course at around 10:00 a.m. and headed for the bay of Cartagena. The rescue cruiser came to the rescue and took over the patient shortly after 11 am.
The doctor, a nurse, and a crew member from Mein Schiff Herz accompanied the passenger on the rescue cruiser. They were met by a Spanish ambulance in the port of Cartagena. Salvamar Mimosa then brought the three back to the ship. At 12:00 a.m. Capt. Wrage turned the vessel again and continued the voyage to Cadiz.
For other Mein Schiff Herz accidents and incidents see the ship's CruiseMinus page.