SeaDream Yacht Club recently released a new booking policy to allow passengers to book with confidence during uncertain times.
Due to the continuously changing international landscape, the company said it understood that cruises might be affected by travel restrictions and in response had launched a booking policy that protected sailings until June 30, 2021.
SeaDream’s Ultimate Booking Assurance policy guarantees a Full Cash Refund or a 120% Future Voyage Credit (FCC) for all new bookings departing July 22, 2020, through June 30, 2021, that might be affected by travel restrictions from the country of guest origin. Should a guest not want to sail (for any reason), SeaDream allows them to reschedule bookings to a later date which is possible even if their cruise is not affected by travel restrictions.
SeaDream became the world's first luxury line to resume operations since the March shutdown of international travel.
However, on August 4, SeaDream Yacht Club was informed that a passenger from Denmark had been COVID-diagnosed after a routine check on arrival in the country. The guest has been aboard SeaDream I and traveled home to Denmark from Tromso Norway on August 2.
The current sailing has been suspended. SeaDream started contacting the passengers who were onboard the affected cruise. The company followed national guidelines, and all crew members were quarantined in hotels for ten days before boarding.