Cunard cancels second (return) Queen Mary 2's Transatlantic cruise due to technical issue

   April 26, 2023 ,   Accidents

A second voyage has been canceled as works to repair the technical fault on RMS Queen Mary 2 continue.

Cunard Line’s flagship was due to depart for New York City on Sunday, April 23rd, but the voyage was canceled due to a technical issue.

As the Transatlantic voyage could not go ahead, the return crossing has now been canceled too.

A Cunard spokesperson said that due to a technical issue needing urgent repairs prior to departure (Apr 23rd), QM2's voyage M310/A from Southampton England to NYC New York USA had been canceled, as well as the return crossing (M311/A) scheduled for April 30th leaving from NYC to Southampton (7-day) and to Hamburg Germany (9-day).

"Our customer care team and travel agent partners have been liaising with impacted guests and we are doing everything possible to provide support and make alternative travel arrangements.

"All guests will receive a full refund and a Future Cruise Credit of 20% of monies paid. This may be used on any future booking booked prior to 23rd April 2025.

"We apologise to all guests affected by this cancellation."

The company which runs the port, ABP, says the ship will not be able to depart until "technical issues are rectified" and they are working with Cunard to establish a plan to continue their operations and support the safe sail of the liner.

Queen Mary 2 cruise ship

~2000 tourists had their holidays ruined after being told the liner would not be leaving the port just a couple of hours before they were due to embark.

For more Queen Mary 2 incidents and accidents see the ship's CruiseMinus page.