Carnival Cruise Line revealed they had contacted the Fleet Operations Center in Miami FL but due to strong winds, air evacuation had not been possible. A special debarkation took place for the passenger who suffered from a medical emergency.
Without the medical emergency, the ship would sail to the first port of call of Cozumel. The scheduled visit to Cozumel on January 8 was cancelled and instead, Carnival Dream had a full day at sea. As compensation, all passengers received a 20% future Carnival cruise credit. Travellers are also having any pre-booked shore trips through the line refunded along with any port taxes and fees.
At the time of the accident, Carnival Dream was on a 5-day Western Caribbean sailing that departed from Galveston on January 6.
For other Carnival Dream accidents and incidents see at the ship's CruiseMinus page.