HAL-Holland America speeding up embarkation with “mBark Facial Recognition” & “VeriFLY Vaccine Verification”

   March 20, 2022 ,   Cruise Industry

HAL-Holland America is enhancing the preboarding passenger experience and making embarkation easier via adding the use of “mBark facial recognition” & “VeriFLY” vaccine verification program in its European, U.S., and Canadian homeports.

mBark is a mobile system enabling guests to check-in for their voyage in less than 10 seconds.

VeriFLY digital wallet for COVID credentials offers a proven solution for proof of vaccination/test results.

With mBark facial recognition, passengers who load their photo and necessary pretravel information to Holland America’s website before embarkation will be able to use the touchless system. After a quick face scan, they can move through the check-in process in ~10 seconds, significantly reducing embarkation time. mBark for HAL was designed and implemented by London-based SKO Systems.

VeriFLY gives passengers the option to upload the required information to the app, such as proof of vaccination/test results, providing a way to go through the screening process before arriving at the terminal. Once registration is complete, they just need to show the VeriFLY QR code/“pass” (digital/printed) to the check-in agent. VeriFLY has a record of serving dozens of hotels, airlines, cruise lines, and a variety of industries. The app is available for download at Google Play/Apple App Store.

VeriFLY launched on HAL's ms Rotterdam this month and will roll out to other cruise ships in the fleet by the end of March. mBark will also launch with ships as they return to service and will start in other embarkation ports as the liners move to new cruising regions.