The RCG-Royal Caribbean Group-owned companies RCI-Royal Caribbean International, Azamara Cruises and Celebrity Cruises cancelled all cruises through April 30, 2021. In addition, Celebrity also cancelled its 2021 European season initially planned for the ships Celebrity Constellation and Celebrity Edge.
According to the RCG brands, the decisions were made after consulting with CLIA and the CDC. The fleetwide cancellation doesn't include only 2 RCI’s ships - Spectrum of the Seas (homeported in Shanghai China) and Quantum of the Seas (currently homeported in Singapore). Spectrum OTS' inaugural program (February 16-28) was cancelled.
Celebrity said the suspension included the Celebrity Apex ship's Transatlantic crossing (May 1) and Edge and Constellation ships' European departures May-October 2021.
Azamara extends cruise cancellations through and including April 30, 2021.
Silversea (also part of RCG) continues to post sail dates for its fleet.
RCI asked customers whose sailings were cancelled on January 12, 2021, to contact their travel agent or the company by January 26th to move to a new itinerary. On its website, RCI wrote: “If we don’t hear from you, we will automatically issue your future cruise credit.”
Affected RCI bookings (cancelled departures between March 1 - April 30, 2021) have 2 compensation options - Lift & Shift (rebooking the same itinerary in 2021, same cabin category and within 1-month of the original departure date) or rebooking with 125% FCC-future cruise credit (based on the fare paid/automatically issued through February 12, 2021). Within 45 days from the cancellation date, all taxes, port fees and pre-purchased (if any) packages and amenities are automatically refunded to the original form of payment. Full (100%) cash refunds can be requested through March 31, 2021.