Crown Princess accidents and incidents
CruiseMapper's Crown Princess cruise ship accidents, incidents and law news reports relate to a 3674-passenger vessel owned by Princess Cruises. Our Crown Princess accidents page contains reports made by using official data from renown online news media sources, US Coast Guard and Wikipedia.
Here are also reported latest updates on cruise law news related to ashore and shipboard crimes still investigated by the police. Among those could be arrests, filed lawsuits against the shipowner / cruise line company, charges and fines, grievances, settled / withdrawn legal actions, lost cases, Norovirus, etc.
- fires – 2013, 2015
- ship listing/tilting – 2006 (severe)
- propulsion/power loss – 2000, 2001, 2013 (toilet outage), 2015
- Norovirus (passengers/crew)- 2 outbreaks in 2012 (total 652 / 107), 2 outbreaks in 2014 (total 280 / 44), 2016 (180 / 24), 2017 (184 / 12)
- injuries/crimes – 2011, 2012
- boat rescues – 2007 (sailor), 2013 (Syrian refugees)
|November 2017||Cruise Illness / Norovirus Outbreaks|
October-November 2017, CDC reported on itinerary Oct 25 to Nov 8, a Norovirus outbreak affected 184 passengers (out of 2957, or 6,2%) and 12 crew (out of 1172, or 1%). The ship was boarded in Norfolk VA by CDC personnel to conduct health investigation. The incident happened during 14-day US East Coast repositioning cruises from Canada to Florida (Quebec City to Fort Lauderdale).
|January 2016||Cruise Illness / Norovirus Outbreaks|
January 2016, CDC reported on voyage Jan 8 to 18, a Norovirus outbreak affected 180 passengers (out of 3060, or 5,9%) and 24 crew (out of 1168, or 2,1%). The incident occurred during 10-day Mexican Riviera cruise from homeport Los Angeles After the ship’s arrival in LA, health assessment, outbreak evaluation and sanitation were conducted.
|10 October 2015||Propulsion / Power Loss|
On October 10, 2015, the ship suffered power loss for ~25 min. The power outage occurred while the vessel was berthed in homeport Long Beach CA and during an onboard celebrity performance. The incident affected the musical show of Stephen Schwartz (celebrity composer performing line on the ship). In the evening, the ship left LA on 7-day California cruise itinerary with call ports San Francisco, Santa Barbara, San Diego, Ensenada (Mexico).
|28 May 2015||Fire Accident|
On May 28, 2015, a fire broke out in the backstage of the ship’s Theater during an evening performance. It was quickly extinguished and no injuries were reported. The fire started in a storeroom behind the theatre. All the spectators were evacuated. During the accident, the Captain made several announcements to keep passengers informed of the situation. All of them were asked to return to their cabins. The reason for the fire turned out a smoke-generating machine, which had been left on.
|November 2014||Cruise Illness / Norovirus Outbreaks|
October-November 2014, CDC reported on voyage Oct 18 to Nov 16, a Norovirus outbreak affected 158 passengers (out of 3009, or 5,3%) and 14 crew (out of 1160, or 1,2%). The ship arrived in homeport San Pedro CA on Nov 16 (extensive sanitation was conducted).
|April 2014||Cruise Illness / Norovirus Outbreaks|
April 2014, CDC reported on voyage April 5 to 12, a Norovirus outbreak affected 122 passengers (out of 3161, or 3,9%) and 30 crew (out of 1176, or 2,6%). The ship arrived in homeport Los Angeles on Apr 12, and extensive sanitation procedures were conducted. All passengers were allowed to disembark the ship at any of the call ports along the itinerary.
|18 September 2013||Boat Rescue|
On September 18, 2013, while in the Mediterranean Sea, the ship responded to a distress call made from an unseaworthy vessel loaded with 158 Syrian refugees. Among those were 44 children and 20 women. They were spotted approx 100 ml / 160 km off Sicily's coast (Italy). The operation was later assisted by Italian Coast Guard assets (helicopter and boats).
|17 July 2013||Fire Accident|
On July 17, 2013, during 11-night Eastern Mediterranean voyage, a small fire broke out in a passenger cabin on Deck 8. Several neighbouring staterooms were filled with smoke, some were waterlogged by the fire sprinkler system. No injuries were reported.
|11 April 2013||Structural and Technical Issues|
On April 11, 2013, while on the second leg of 6-day Mexico cruise from homeport Galveston TX, the ship experienced toilet outage incident. It was caused by a blockage in the vacuum toilet system. The malfunction affected a total of 410 passenger staterooms with aft location. Many passengers had to use public restrooms for a period of over 24 hours.
When investigating the issue, the maintenance crew found a towel, a beer bottle and a banana stuck in the system. As compensation, all affected passengers received US$50 in onboard credit.
|21 December 2012||Coast Guard Medevacs|
On December 21, 2012, a 68-year-old female passenger suffered from internal bleeding. She was medevaced by a USCG helicopter dispatched from New Orleans (approx 200 ml / 320 km away from the ship). Before the medical evacuation, the woman received blood transfusion on board.
|December 2012||Cruise Illness / Norovirus Outbreaks|
On December 20, 2012, an online news media reported Norovirus outbreak affecting a total of 102 (passengers and crew) on a Western Caribbean cruise from homeport Galveston TX.
|February 2012||Cruise Illness / Norovirus Outbreaks|
January-February 2012, CDC reported on voyage Jan 28 to Feb 4, a major Norovirus outbreak (gastrointestinal illness) infected 364 passengers (out of 3103, or 11,7%) and 32 crew (out of 1168, or 2,7%). The ship arrived in homeport Fort Lauderdale on Feb 4 and was sanitized before next embarkation.
On the next scheduled itinerary (Feb 4-9), another Norovirus outbreak affected 288 passengers (out of 3078, or 9,4%) and 75 crew (out of 1178, or 6,4%). All sick suffered from Norovirus symptoms (vomiting, diarrhoea) and were quarantined to their cabins for 48 hours. On the second cruise, the itinerary was shortened by 2 days, and the ship returned to Fort Lauderdale earlier for sanitizing.
It should be noted, that the first Norovirus passengers were reported on voyages following the ship’s Transatlantic repositioning crossing from Europe to Caribbean (Venice to Galveston TX) in December 2011.
|09 May 2011||Coast Guard Medevacs|
On May 9, 2011, during Transatlantic repositioning cruise from Florida to the UK, due to a medical emergency, the ship altered its course, diverting to Bermuda. A 57-year-old male passenger suffered breathing difficulties. A pilot cutter met the cruise ship and the passenger was offloaded and transferred to KEMH (King Edward VII Memorial Hospital).
On the next day (May 10), the fleet mate Grand Princess did the same unplanned calling on Bermuda for a medevac (sick passenger evacuation).
|17 May 2007||Boat Rescue|
On May 17, 2007, a 32-year-old sailor lost his yacht’s sails in a storm and issued a distress signal. He was in the open sea, drifting for 2 days and without any food when was found and rescued by the cruise ship off Puerto Rico's coast. Curiously enough, the Captain and the rescued sailor happened to be neighbours, both living in Warsash (Hampshire, England).
|18 July 2006||Ship Listing|
On July 18, 2006, at the end of a 9-day Western Caribbean cruise and while en-route back to homeport NYC New York, the ship reported difficulties with its steering system ~1 hour after leaving the last call port Port Canaveral Florida. The just 1-month old vessel experienced severe listing, which caused many injuries and material damages. USCG was notified, and the Captain decided to return the vessel in Port Canaveral, where the cruise was cancelled.
The USCG and NTSB investigation (National Transportation Safety Board) revealed that the second bridge officer intentionally turned the vessel’s autopilot off and tried to steer it manually. He made a number of manoeuvres to port and starboard, which made the listing worse, reaching a max angle of 24-degrees to starboard.
Quite many passengers and crew fell down, many suffering injuries, especially passengers on open decks 15 and 16 and on their cabin balconies. Many people sustained injuries caused by falling and flying objects. All public areas looked like hit by a hurricane. The ship reported a total of 284 injured treated in the onboard infirmary. Of the injured passengers, 94 were sent to local hospitals. Another 14 suffered from serious wounds, among which fractures and breathing difficulties. Among the interior damages were broken furniture, smashed glassware and dishes. All 4 swimming pools emptied, causing flooding of staircases, hallways and elevator shafts.
One the worst cruise ship incidents, the 2006 listing was caused by human error. As compensation, all passengers received a full refund. Those booked on the next scheduled itinerary ((July 20) received 50% refund as the embarkation was delayed by 2 days due to investigation procedures. The ship returned to service on July 22, leaving roundtrip from homeport NYC (Brooklyn) New York.
A severe (19-degree) listing was experienced by the Grand Princess ship in February 2006.
|02 July 2006||Structural and Technical Issues|
On July 2, 2006, the homeport NYC New York departure was delayed by ~8,5 hours due to the fuel issue. The Captain announced that the delivered fuel (HFO / heavy fuel oil) was of lower quality, so the ship had to refuse the shipment. The incident caused itinerary change - call port Grand Turk was dropped.
|25 June 2001||Propulsion / Power Loss|
On June 25, 2001, engine problems caused 3-days delayed departure from Copenhagen Denmark, as well as major itinerary changes. Half the 10-day voyage’s call ports were dropped – Tallinn Estonia, Gdansk Poland, Oslo Norway. As compensation, all passengers were 50% refunded.
|20 December 2000||Propulsion / Power Loss|
On December 20, 2000, engine problems resulted in late arrival in call port Cartagena Colombia, and itinerary change (Aruba was replaced with Nassau Bahamas).
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