Emerald Princess accidents and incidents
CruiseMapper's Emerald Princess cruise ship accidents, incidents and law news reports relate to a 3679-passenger vessel owned by Princess Cruises. Our Emerald Princess accidents page contains reports made by using official data from renown online news media sources, US Coast Guard and Wikipedia.
Here are also reported latest updates on cruise law news related to ashore and shipboard crimes still investigated by the police. Among those could be arrests, filed lawsuits against the shipowner / cruise line company, charges and fines, grievances, settled / withdrawn legal actions, lost cases, virus outbreaks, etc.
- fires - 2014, 2016, 2019
- collision - 2011 (St Petersburg Russia)
- propulsion/power loss - 2010, 2016
- deaths - 2010 (Bonaire), 2017 (crew, murder / homicide), 2019 (murder)
- illness - 2009 (swine flu)
- Norovirus (passengers/crew) - 2007 (156 / 22), 2011 (400+), 2012 (189 / 31)
- medevacs - 2017, 2018, 2019, 2020
|28 February 2020||Coast Guard Medevacs|
On February 28, 2020, due to medical emergency, the liner arrived in Los Angeles hours before schedule. After docking at Berth 93 (~8 pm) 4 ambulances with paramedics were deployed to handle 4 passengers from the ship - 2 suffering unknown injuries and 2 with unknown illnesses. All patients were ambulanced without lights or sirens. The ship was scheduled to arrive on Feb 29, so the remaining passengers remained onboard overnight waiting for US CBP (Customs and Border Protection) clearing in the morning.
The ship was ending a 28-day "Hawaii, Tahiti and Samoa Cruise" (itinerary Feb 1-29) roundtrip from homeport Los Angeles CA, with call ports in Hawaii (Honolulu, Lahaina, Nawiliwili), American Samoa (Pago Pago), Samoa (Apia) and French Polynesia (Bora Bora Island, Papeete Tahiti, Moorea Island).
|16 December 2019||Coast Guard Medevacs|
(CruiseMapper emailed incident report by Roger S) On our recent Emerald Princess cruise through the Panama Canal (Los Angeles 12/3/19 - Fort Lauderdale 12/18/19), someone who was seriously ill was medevaced by helicopter to Jamaica (Kingston?). It was around noon on our first full sea day after departing Cartagena, Colombia. All passengers on certain decks were asked to leave their staterooms (or pool / eatery) and go down to the public decks so as not to interfere with the evacuation operation.
The incident allegedly occurred on December 16, during the 15-day Panama Canal cruise (itinerary Dec 3-18) from Los Angeles CA to Fort Lauderdale (Port Everglades, Florida), with call ports Puerto Vallarta and Huatulco (Mexico), San Juan del Sur (Nicaragua), Puntarenas (Costa Rica), Fuerte Amado (Panama City), Panama Canal transit (Dec 14), and Cartagena (Colombia).
|14 April 2019||Fire Accident|
On April 14, 2019, during the scheduled dry-dock refurbishment (April 1-14) in Victoria BC (Canada), the liner caught fire shortly after the float-out from the drydock facility. The electrical fire was on Deck 3 aft (crew-only area / in a dry-storage room) and occurred while lifeboats were being mounted on the vessel.
Note: During drydock, ship's lifeboats are offloaded and stored dockside for equipment maintenance and repairs. After its float-out, the vessel leaves the area and loads its lifeboats (floating around) in an adjacent area.
The fire was fought from the above Gala Deck (passenger deck 4). The operation was successfully completed quickly by using a CO2 extinguisher. Reportedly, the fire was caused by a dehumidifier and produced large amounts of smoke. No injuries or serious material damages were reported. The cruise vessel re-started its 2019 itinerary program on schedule, leaving from Vancouver BC on April 15 on a 3-day repositioning cruise to Los Angeles (Long Beach CA).
|03 January 2019||Crew / Passenger Crimes|
(CruiseMapper email from Janis Moore) I was on the Emerald Princess cruise (1/3/19 thru 1/18/19). There was a crime on the ship, cabin B314 had crime scene taped across the door and the key card access had been taped also. Speculation was that someone was murdered in the cabin. I have not seen any news online regarding this.
The incident occurred during 15-day Hawaii and Mexico cruise (itinerary January 3-18) roundtrip from homeport Los Angeles to Hawaii (Honolulu, Nawiliwili, Lahaina, Hilo) and Baja Mexico (Ensenada).
|14 October 2018||Coast Guard Medevacs|
On October 14, 2018, an 83-year-old male passenger (suffering from stroke symptoms) was medevaced from the ship approx 240 km (150 mi) north of Kaneohe Bay (Oahu Island, Hawaii).
The medical rescue operation was conducted by a US Navy helicopter crew (flying on Sikorsky SH-60 Seahawk) dispatched from JRCC (Joint Rescue Coordination Center) Honolulu. At ~3:15 pm, the elderly man (Canadian) was hoisted and flown to Honolulu (Queen’s Medical Center). The medevac was supported by a USCG Lockheed HC-130 aircraft dispatched from Air Station Barbers Point (Oahu).
The incident occurred during 15-day Hawaiian Islands cruise (itinerary Oct 4-19) roundtrip from homeport Vancouver, BC (Canada) to Hilo (Hawaii), Lahaina (Maui), Honolulu (Oahu) and Nawiliwili (Kauai).
|25 July 2017||Crew / Passenger Deaths|
(murder) On July 25, 2017, a 39-year-old female passenger (Kristy Manzanares, from Utah USA) was reported dead following a domestic dispute. The onboard death was reported to USCG and FBI. The ship made an unscheduled docking in Juneau AK, where FBI agents boarded for investigation.
The accident happened at sea (~9 pm on July 25) while the cruise ship was en-route from Seattle WA to Ketchikan AK, approx 7 ml / 11 km from Forrester Island. The ship was operating on a 7-day Alaskan cruise (Inside Passage with Tracy Arm Fjord/itinerary July 23-30) roundtrip from Seattle and visiting Ketchikan, Tracy Arm Fjord, Juneau, Skagway, Victoria BC (Canada).
The scenic Tracy Arm Fjord cruising ((July 26) was cancelled, as well as ports Ketchikan (July 25) and Skagway (July 27). On July 28, the husband (Kenneth Manzanares) was charged with murder/homicide. His wife (mother of 3) was found in their cabin by the ship’s medical personnel with a head wound. Her blood was spread on multiple surfaces. She was pronounced dead at the scene.
(law news) On August 17, US federal grand jury indicted the husband and charged him first-degree murder. If convicted, the man could be sentenced life in prison or the death penalty. On the fatal voyage, the couple celebrated their wedding anniversary.
|19 February 2017||Coast Guard Medevacs|
On February 19, 2017, a 68-year-old female passenger was medevaced from the ship in Dunedin Harbour NZ. The woman was offloaded and transported to Port Chalmers via one of the ship’s tender boats.
|09 February 2017||Ship Grounding|
On February 9, 2017, the same day when a crew was killed in Port Chalmers NZ, the ship stroke a rock in Milford Sound NZ. Fortunately, the hull sustained only minor damage.
|09 February 2017||Crew / Passenger Deaths|
On February 9, 2017, at ~5 pm. a male crew died onboard while the ship was berthed in Port Chalmers (Dunedin, New Zealand). The accident happened on Promenade Deck 7, where a 45 kg /100-pound gas cylinder (full with compressed nitrogen) exploded, became a projectile and hit the man, killing him instantly.
The cylinder was later found on the docking wharf, with a blown out base. The gas cylinder was used to power a gantry crane that lowers and lifts the lifeboats in cases of emergency. The cruise ship (carrying 3115 passengers at the time) sustained no structural damages.
Princess Cruises’ official announcement said it happened during technical works on a lifeboat launching system. Two male crew (Allan Alarde Navales and Bernabe Santos) were carrying out the maintenance work on lifeboat 24. The work required filling its gas canisters to a required level. Once refilled, Navales instructed Santos to start the hydraulic launching system. After ~1 min, one of the cylinders exploded. The standing beside it Navales was killed instantly. Blast's force caused another nitrogen-filled cylinder to be thrown overboard. It landed and spun around onto the wharf in an area with walking passengers and crew. Fortunately, no one was injured.
An expert analysis concluded that the failure was due to “overload caused by corrosion thinning”. The failed cylinder had large areas of pitting corrosion. The next day, a Maritime New Zealand team boarded the vessel for investigation. It also showed that both crews were not trained on how to do that particular job (refilling the cylinders).
As the liner left Dunedin a day later than scheduled, the itinerary was altered, with the next call port (Milford Sound) being dropped.
(law news) Princess Cruises was charged with "causing a maritime product to be maintained or serviced in a manner that caused unnecessary danger or risk to other people". The charge carried a max fine of USD 100,000. The cruise company subsequently pleaded guilty to the charge and on November 26, 2018, was sentenced to pay USD 800,000 to dead crew's family in The Philippines.
|30 October 2016||Propulsion / Power Loss|
On October 30-31, 2016, while navigating in Thailand waters, the vessel suffered power loss while en-route from Koh Samui Island to Laem Chabang (Bangkok). Vesselfinder’s AIS tracking showed slowing down the cruising speed from 19-21 Kn (22-24 mph / 35-39 kph) to 2 kN (2 mph / 4 kph) on several times during the night.
|11 October 2016||Other Incidents|
On October 11, 2016, the ship conducted “Piracy Attack Drill” intended to prepare its passengers to act accordingly in case of eventual attack by pirates in the waters near Yemen. The ship was on 48-day World Cruise 2016 (itinerary Sept 28 - Nov 15) from the UK to Australia (Southampton to Sydney). During the voyage, Emerald Princess passed through the Gulf of Aden (off Somalia's coast) at night.
|17 September 2016||Fire Accident|
On September 17, 2016, at ~11:30 pm, a fire broke out while the vessel was en-route from homeport Southampton to Las Palmas de Gran Canaria (Canary Islands). Via the PA system, the Captain ordered all crew to the muster stations.
A passenger reported (unofficially) about a fuel leak causing engine room fire. Fire doors were automatically closed and diesel generators 1 and 4 were shut down. Smoke was detected aft on lower decks, as well as on Deck 16 near the funnels (where is also "Movies under the Stars" / outdoor movie screen). Engine room’s fire detection and suppression system quickly extinguished the fire. As a source for the incident was cited “combusted ventilation supply fan belt” (located on Deck 16).
No injuries or any serious damages were officially reported by Princess Cruises.
|03 October 2014||Fire Accident|
On October 3, 2014, Princess Cruises officially announced, that the vessel experienced 2 technical incidents (engine failures) which caused 2 fires in the engine room. Both fires were quickly extinguished and without injuries. The company said both incidents didn’t pose any safety threat. All systems remained operational. The emergency response procedures were operated properly. The ship was safe.
On September 16, the Captain called the crew to muster stations due to an engine room fire emergency. Passengers were informed via the PA system about a “technical issue”. This incident occurred ~7 hours after the ship left homeport Southampton England.
On September 20, the second fire incident occurred. The ship was on 14-day Mediterranean cruise roundtrip from the UK.
|December 2012||Cruise Illness / Norovirus Outbreaks|
December 2012, CDC reported on voyage Dec 17 to 27, a Norovirus outbreak affected 189 passengers (out of 3235, or 5,8%) and 31 crew (out of 1189, or 2,6%). All sick were quarantined to their cabins for 48 hours. The ship was on a 10-day Caribbean cruise from homeport Fort Lauderdale.
|17 May 2011||Ship Collision / Allision|
On May 17, 2011, while operating in Europe (Baltic Sea), the ship was docked in call port St Petersburg Russia, when a fuel barge hit it. While in the collision incident the ship’s hull didn’t sustain any damages, on the superstructure 2 of the starboard lifeboats (numbers 6 and 7) were seriously damaged and rendered inoperational. After examination, Russian port authorities cleared the cruise ship as it had inflatable liferafts with enough capacity to guarantee all passengers safety.
|May 2011||Cruise Illness / Norovirus Outbreaks|
On May 6, 2011, an online news media reported that during the 16-day Transatlantic repositioning cruise from Florida to Europe, ~400 passengers (~16% of all) were reported with Norovirus symptoms ()vomiting, diarrhoea. To prevent the illness spread, the ship initiated an extensive sanitizing.
Note: When the itinerary doesn’t include US cruise ports, the ship is not required to report to CDC, thus no official illness report would be issued.
|14 December 2010||Crew / Passenger Deaths|
On December 14, 2010, a 59-year-old male passenger died in an accident ashore while the ship was docked in call port Kralendijk Bonaire. The man (Timothy Scheibel, from Santa Clarita CA, USA) fell and suffered a severe neck injury. He was immediately flown to Miami by an air ambulance but died in the hospital during surgery. He was travelling with his wife to celebrate his 60th birthday.
|25 July 2010||Propulsion / Power Loss|
On July 25, 2010, at 6:30 pm, while en-route from homeport Fort Lauderdale (Port Everglades Florida) to the Bahamas, the vessel experienced power loss incident caused by a computer glitch. It took the crew ~4 hours to fix the problem. During the incident, all elevators and the air-conditioning system were inoperational and lighting was limited. All onboard toilets were preferably not to be used since there was no water supply for flushing and washing. The incident caused itinerary change - call port Princess Cays (Bahamas) was dropped.
|June 2009||Cruise Illness / Norovirus Outbreaks|
On June 28, 2009, a Russian news media reported when the ship docked in call port St Petersburg, local authorities were notified about 14 crew suffering from swine flu (H1N1 pig influenza) symptoms – fever, chills, headache, coughing. The sick were quarantined on the ship and not allowed to disembark the vessel.
Note: When the itinerary doesn’t include US cruise ports, the ship is not required to report to CDC, thus no official illness report would be issued.
|December 2007||Cruise Illness / Norovirus Outbreaks|
December 2007, CDC reported on the voyage Dec 16 to 26, a Norovirus outbreak (gastrointestinal illness) infected 156 passengers (out of 3209, or 4,9%) and 22 crew (out of 1211, or 1,8%). All sick suffered from Norovirus symptoms (vomiting, diarrhoea) and were quarantined to their cabins for 48 hours. The ship was on 10-day roundtrip Panama Canal cruise from homeport Port Everglades (Fort Lauderdale Florida).
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