Grandeur Of The Seas accidents and incidents
CruiseMapper's Grandeur Of The Seas cruise ship accidents, incidents and law news reports relate to a 2393-passenger vessel owned by Royal Caribbean. Our Grandeur Of The Seas accidents page contains reports made by using official data from renown online news media sources, US Coast Guard and Wikipedia.
Here are also reported latest updates on cruise law news related to ashore and shipboard crimes still investigated by the police. Among those could be arrests, filed lawsuits against the shipowner / cruise line company, charges and fines, grievances, settled / withdrawn legal actions, lost cases, Norovirus, etc.
- fire – 2013
- propulsion/power loss – 2000, 2002, 2008, 2009, 2018
- pier collision/allision – 2005 (Costa Maya Mexico)
- Norovirus (passengers/crew)- 2006 (130 / 11), 2 outbreaks in 2014 (total 208 / 14), 2015 (198 / 9)
- deaths – 2010, overboard (2011, 2014), 2016
- injuries/crimes – 2011 (drug bust)
- medevacs – 2013, 2014, 2015, 2017
|10 January 2018||Cruise Illness / Norovirus Outbreaks|
On January 10, 2018, a total of 46 people suffered from Noro virus (gastrointestinal illness outbreak) on the ship. The vessel was originally scheduled to return back to Baltimore on January 11, but due to propulsion issues the return was delayed to January 13.
The ship left homeport Baltimore for 9-day roundtrip Caribbean cruise (itinerary Jan 2-11 as scheduled) to call ports Charleston SC, Port Canaveral FL, and Bahamas (Freeport, Nassau, Coco Cay Island).
|09 January 2018||Propulsion / Power Loss|
On January 9, 2018, the ship experienced technical issue with one of its 2 rudders (steering system unit). Royal Caribbean emailed all booked on the next scheduled cruise passengers that the voyage's departure is changed as immediate repairs were needed. The change affected itinerary Jan 11-20 (9-day "Southeast Coast and Bahamas Cruise") from Baltimore to Charleston SC, Port Canaveral FL and Bahamas (Freeport, Nassau, Coco Cay).
Departure date was changed to January 13, and the itinerary was shortened (Charleston SC dropped). As compensation, all booked customers received 50% refundable onboard credit (based on the fares paid, non-inclusive of Gov taxes and port fees). Cancelled bookings were provided with full refund.
For Air2Sea passengers or customers with purchased through Royal Caribbean flights, the company made new travel arrangements. Passengers with independently booked flighths were reimbursed with flight change fees up to USD 200 pp (domestic flights) and up to USD 300 pp (International flights). Pre-purchased cruise packages (beverage or Internet) received 2-day refund.
On January 10, the ship suffered mechanical breakdown and had to stop in Port Canaveral for repairs.
|08 November 2017||Coast Guard Medevacs|
On November 8, 2017, an USCG helicopter crew dispatched from Patrick Air Force Base (Florida) medevaced a male passenger suffering from appendicitis. The ship was en-route from St Kitts to Baltimore MD (approx 800 km / 500 ml off Florida coast) returning from a 12-night Southern Caribbean cruise (itinerary Oct 28 – Nov 9) visiting Antigua, Barbados , St Lucia, Martinique and St Kitts.
|07 April 2017||Coast Guard Medevacs|
On April 7, 2017, 2 cruise passengers were separately medevaced (just hours apart) by USCG teams. The first was a 60-year old male passenger suffering from respiratory arrest – while the ship was crossing Chesapeake Bay returning to Baltimore MD. The second was a male passenger (in his 80s, passed out and unconscious) – while the ship was en-route from Baltimore to Charleston SC.
|28 March 2017||Coast Guard Medevacs|
On March 28, 2017, a 70-year-old male passenger (suffering abdominal pains) was medevaced by the USCG while the ship was off North Carolina’s coast (approx 150 ml / 240 km southeast of Cape Hatteras NC). Two USCG vessels (MH-60 Jayhawk helicopter, C-130 Hercules aircraft) were dispatched from Elizabeth City NC.
The man was airlifted and transported to Wilmington NC’s New Hanover Regional Medical Center. During the incident, the ship was en-route from Baltimore MA to St Thomas Island, on a 12-day Southern Caribbean cruise.
|14 February 2017||Coast Guard Medevacs|
On February 14, 2017, a male passenger experiencing heart problems (shortness of breath and chest pains) was medevaced while the ship was approx 50 km (30 mi) east of Cape Hatteras (North Carolina). The USCG dispatched a MH-60 Jayhawk helicopter team from Air Station Elizabeth City. The man was hoisted and transported to Sentara Norfolk General Hospital.
|16 January 2017||Structural and Technical Issues|
On January 16, 2017, in the afternoon, while the ship was docked in homeport Charleston SC, one of its lifeboats fell down and remained in the water upside down. Fortunately, the boat was empty so no injuries were reported. The accident was caused by a broken cable. On Jan 17, the ship arrived in Miami without the fallen lifeboat.
|20 August 2016||Crew / Passenger Deaths|
On August 20, 2016, a 45-year-old male passenger was found dead in his cabin. Foul play was not suspected. The incident occurred while the ship was docked in Bermuda on a 10-day roundtrip Baltimore cruise (itinerary Aug 18-27) with call ports Kings Wharf and Bahamas (Nassau, and Coco Cay).
|09 August 2015||Coast Guard Medevacs|
On August 9, 2015, on a 7-days Florida-Bahamas cruise from homeport Boston MD, the ship was transiting Chesapeake Bay (~10 ml / 16 km southwest of Tangier Island). At ~9:30 pm, it requested assistance from the USCG for the evacuation of a male passenger requiring prompt hospital care ashore. The man was medevaced (airlifted) via Maryland State Police helicopter AW-139 and transferred to PRMC (Peninsula Regional Medical Center) in Salisbury, Maryland.
|01 April 2015||Coast Guard Medevacs|
On April 1, 2015, a 71-year-old female passenger suffered from abdominal pain. The elderly woman and her husband were medevaced by an USCG helicopter sent from Elizabeth City NC. When the incident happened, the ship was at sea, approx 95 ml / 150 km east of Cape Lookout NC.
|January 2015||Cruise Illness / Norovirus Outbreaks|
January-February 2015, CDC reported on voyage Jan 24 to Feb 3, a major Norovirus outbreak affected a total of 198 passengers (out of 1948, or 10,2%) and 9 crew (out of 786, or 1,2%). The incident resulted in an itinerary change – call port Labadee (the RCI’s private resort on Haiti) was dropped. The ship returned in Baltimore 1 day early. All passengers were compensated for the missed call port USD 75 PP in onboard credit.
|27 September 2014||Coast Guard Medevacs|
On September 27, 2014, a 58-year-old female passenger was seriously injured after falling. She and her husband were medevaced via USCG rescue boat, transported to Point Lookout Marina, then airlifted to Baltimore.
|07 August 2014||Crew / Passenger Deaths|
(overboard) On August 7, 2014, a 70-year-old male passenger jumped overboard. The elderly man was traveling alone. CCTV camera records revealed a suicide. The alert for a missing person was raised ~12 hours later, after reviewing the CCTV footage.
|April 2014||Cruise Illness / Norovirus Outbreaks|
March-April 2014, CDC reported on voyage Mar 28 to Apr 5, a Noro virus outbreak affected 111 passengers (out of 2122, or 5,2%) and 6 crew (out of 790, or 0,8%). The ship was operating on 7-days Bahamas cruise itinerary to Nassau roundtrip from homeport Baltimore MD. On the next voyage (Apr 5 to 12), from Noro virus suffered a total of 97 passengers (out of 2120, or 4,6%) and 8 crew (out of 808, or 1%).
|09 March 2014||Coast Guard Medevacs|
On March 9, 2014, a 93-year-old male passenger suffered a head injury and was medevaced via USCG boat. The elderly man was then transported to Virginia Beach General Hospital.
|23 December 2013||Coast Guard Medevacs|
On December 23, 2013, a 56-year-old female passenger was medevaced via USCG vessels sent from Elizabeth City NC. The ship was at sea, approx 300 ml / 480 km east of Orlando Florida.
|27 May 2013||Fire Accident|
On May 27, 2013, the ship was on a 7-day Bahamas cruise out of Baltimore MD (starting May 24). With 2224 guests and 796 crew, the vessel was en-route to Coco Cay, Bahamas (aka Little Stirrup Cay /private island) when a fire broke out in its aft mooring area (on deck 3) and soon spread out to the crew lounge area (on Deck 4). The fire accident started at 2:50 AM. It was extinguished by 5 AM. Passengers were assembled at muster stations for several hours as a precaution. No injuries were reported. However, major damages were reported in the aft sections of decks 3, 4, 5.
The vessel continued under own power to Bahamas. The remainder of the voyage was canceled. All passengers were flown from Freeport, Bahamas, back to their points of residence. USCG Miami diverted 3 cutters and a HC-144 aircraft to respond to the emergency. The Carnival cruise ship Carnival Sensation was also standing by to assist if needed. Royal Caribbean chartered all 11 flights to fly passengers back to Baltimore from Freeport.
Next 6 scheduled cruises (in June, plus a July sailing) were cancelled. The ship returned to service on July 12, 2013.
As compensation, all passengers from the May 24 cruise received full refund, plus a free Royal Caribbean cruise certificate. Booked passengers booked on the May 31 sailing received full refund, plus 50% off future Royal Caribbean cruise certificates. Booked passengers on other canceled voyages received full refund, plus 25% off future Royal Caribbean cruise certificates. During the “fire cruise”, all purchased drink packages were also fully refunded, and the specialty coffee was complimentary for all passengers.
|28 November 2012||Structural and Technical Issues|
On November 28, 2012, the ship was on a Transatlantic cruise repositioning from Europe to Caribbean (Venice to Miami). The ship's central deck areas suffered from a horrible smell of sewer during the entire Atlantic Ocean crossing. Crew was unable to resolve the issue. Passengers also reported an oil spill incident during the vessel’s docking in Cadiz (port to Seville, Spain).
The polluted spot was on the starboard side (midship), under one of the lifeboats (number 7). Crew contained the oil spillage placing barriers around the spot and using absorbent materials.
|24 February 2011||Drug Smuggling|
On February 24, 2011, a 22-year-old and a 26-year-old male crew members were arrested for drug smuggling. The drug bust happened in Montego Bay, Jamaica. The ship had arrived from Colombia (Cartagena port). Customs staff found a total of 73 pounds (33 kilos) of cocaine. Both crew were of Jamaican origin.
|18 February 2011||Crew / Passenger Deaths|
(overboard) On February 18, 2011, a male crew went overboard and gone missing while the ship was off the Aruba coast.
|05 March 2010||Crew / Passenger Deaths|
On March 5, 2010, while the ship was at sea, a female passenger died after falling from her cabin’s balcony on deck 8 (portside aft) and landing on deck 5. She was traveling together with her husband and her mother in law. Report says the woman was intoxicated.
|30 June 2009||Structural and Technical Issues|
On June 30, 2009, the ship experienced power loss to its emergency switchboard due to a malfunctioning inverter. Crew used a bypass connection to restore the switchboard power. During the incident, all generators were functioning correctly.
|25 February 2009||Propulsion / Power Loss|
On February 25, 2009, while entering in Tampa Bay, the vessel lost 2 of all 4 diesel engines. It was able to maintain 14 mph / 22 kph cruising speed with only 2 operational engines (number 2 and 4). Two tugboats were assisting the ship to moor safely at Tampa Cruise Terminal 3. The incident was caused by the engines’ shutdown due to a condensation collected in the crankcase pipes. The condensation then vaporized and activated the mist detector, causing automatic shutdown of both engines.
|24 April 2008||Propulsion / Power Loss|
On April 24, 2008, the ship experienced propulsion issues resulting in ~3 hour delayed Bermuda port arrival. All land tours were either cancelled or shortened. On the next day, the Captain announced the propulsion problems will cause a 3,,5 hours late arrival in homeport Baltimore MD (April 26).
As compensation, all passengers received US$100 in cash to cover their transportation changes. Many passengers changed their flight arrangements according to the announced arrival times. However, the ship arrived in Baltimore later then announced previously, and additionally delayed the disembarkation process. Many were unable to get in time to the airport and missed their new flights too.
|22 March 2008||Propulsion / Power Loss|
On March 22, 2008, due to unknown reasons, the ship experienced power loss for ~30 min right before its departure from Baltimore. The investigation showed there was a problem with diesel generator number 3. A short circuit inside it caused damage to the unit’s winding ends and leads. After repairs were done, all generators tested OK.
|10 September 2006||Propulsion / Power Loss|
On September 10, 2006, the ship arrived late in homeport Baltimore MD due to a rudder problem. As result, many passengers missed their flights. The next scheduled 7-day Bermuda cruise itinerary was changed to 3-day Cruise to Nowhere, returning in Baltimore as originally scheduled.
As compensation, all passengers received 50% refund and 25% discount on a future Royal Caribbean cruise. Those who preferred to cancel received a 125% credit for a future Royal Caribbean cruise. Passengers returning late to Baltimore received USD 100 in cash toward flight changing fees.
|March 2006||Cruise Illness / Norovirus Outbreaks|
March 2006, CDC reported on voyage Mar 6 to 11, a Norovirus outbreak (gastrointestinal illness) infected 130 passengers (out of 2263, or 4,8%) and 11 crew (out of 754, or 1,5%). All sick suffered from Noro virus symptoms (vomiting, diarrhea) and were quarantined to their cabins. The ship operated on a 5-days Bahamas cruise itinerary roundtrip from homeport Tampa Florida.
|20 April 2005||Ship Collision / Allision|
(pier collision accident) On April 20, 2005, while maneuvering for docking in Costa Maya, Mexico, the ship crushed in the pier. The collision resulted in a 42 ft / 13 m long, 5 ft / 1,5 m wide gush in the hull. The damaged section was located bow-starboard on crew deck 1 (~5 ft / 1,5 m above waterline). Royal Caribbean later announced that the accident was due to sudden winds (17 mph / 28 kph) combined with strong water current (3,5 mph / 5,6 kph). Because the vessel had to stay in Costa Maya 2 more days for materials to patch the gash, the next 7-day itinerary was shortened to 5-days.
The RCI line offered passengers transportation from Mexico to New Orleans or onboard credit as compensation if they chose to stay on the ship. All passengers received US$250 onboard credit per cabin. Later, the ship entered drydock for repairs.
Note: Actually, this type of marine accidents is called “allision” (striking a fixed object) as opposed to “collision” (striking another vessel).
|23 September 2002||Propulsion / Power Loss|
On September 23, 2002, the ship was on a Panama Canal repositioning cruise from Ensenada Mexico to New Orleans (itinerary Sept 21 - Oct 2). After stopping in Cabo San Lucas, the ship experienced problems with one of the diesel engines. The incident resulted in slower cruising speed. Royal Caribbean flew an engineering crew from Miami to Acapulco Mexico to fix the engine.
|31 October 2000||Propulsion / Power Loss|
On October 31, 2000, the ship experienced total power loss for 5,5 hours. Plumbing, air-conditioning and lighting were later restored. The liner was towed to Curacao (Port Willemstad) for repairs, and was back in service 12 hours later.
You can add more details on reported here accident or submit new / your own Grandeur Of The Seas ship incident ("Cruise Minus" report) via CruiseMapper's contact form.