The Port of Mossel Bay (South Africa) has commissioned its new Cruise Reception Facility, with the expedition cruise ship SH Diana serving as the inaugural vessel to utilize the terminal.
The operated by Swan Hellenic is on a 15-day voyage from Mombasa to Cape Town carrying 167 passengers and 127 crew members. Its visit marked the first operational use of the dedicated facility. This development signals the Transnet National Ports Authority's (TNPA) strategic objective to enhance Mossel Bay's position within South Africa's growing cruise industry.
Constructed to improve the efficiency and safety of cruise operations, the new facility addresses the port's frequent need to handle vessels at anchor. Its location adjacent to the quay allows for streamlined passenger transfers from ship to shore. The terminal provides shelter, processing areas, and basic services, features that align with the requirements of the small-ship and expedition operators increasingly active along the South African coastline. TNPA stated that the layout is intended to create a seamless experience for visitors, ensuring that passengers can proceed through safety, customs, and transfer procedures without congestion.
The project centralizes all cruise-related functions into a single location to improve coordination between port authorities, tourism bodies, and service providers. The Acting Chief Executive of TNPA, Phyllis Difeto, commented that the development is a direct response to the needs of tourism partners, strengthening Mossel Bay as a key destination. She added that the project embodies a commitment to sustainable tourism while stimulating economic growth in port cities.
Built to international standards, the terminal will function as the central point for immigration, customs, and port health agencies. TNPA noted that its completion is a component of the wider Transnet Reinvent for Growth strategy, which prioritizes operational improvements and increased value for port users. The R22 million investment supports broader efforts to enhance the port's competitiveness in the marine tourism market.
Mossel Bay has experienced steady growth in cruise traffic, becoming a regular port of call for expedition travel companies exploring the Garden Route.
During the 2024-2025 season, the port managed 21 cruise calls with over 13,000 passengers. For the upcoming 2025-2026 season, 23 calls are already scheduled, with TNPA anticipating further increases as cruise operators continue to diversify their itineraries.