Due to a technical issue, passengers boarding Carnival Magic for a 7-night cruise over the weekend learned there would be a change to the itinerary resulting in skipping a popular port.
Early Friday morning, June 15, a guest experienced a medical issue onboard the ship, causing it to be diverted to Cozumel so that the passenger receives the necessary care. The original itinerary called for this to be a day at sea and the diversion caused a delay in the scheduled return of Magic to Florida. The situation was exacerbated due to a technical issue which impacted the speed of the ship as it made its way back to Florida.
After the next sailing began, it became clear that the propulsion issue would impact the itinerary. The original schedule called for the vessel to visit Amber Cove, Saint Thomas, San Juan and Grand Turk, but an “urgent update” was issued to travellers referencing the issue and saying that the team would be unable to sustain the speed required to deliver a 4 port itinerary. Consequently, they would need to cancel the call to St. Thomas.
As compensation for the skipped port, Carnival Cruise Line announced that a “$50 per person onboard credit” would be posted to the Sign & Sail account of each passenger and any pre-purchased shore excursions for Saint Thomas and corresponding fees and taxes would be refunded.
Because the liner arrived late to the pier, passengers were asked to disregard the scheduled boarding time and received a US$15 onboard credit so they could enjoy lunch onboard on embarkation day.
Carnival Magic is currently sailing on a 7-night cruise and is now slated to make visits to San Juan (June 19), Amber Cove (line’s private island resort, June 20), and Grand Turk (June 21) before enjoying a day at sea and returning to Port Canaveral on June 22.
For other Carnival Magic accidents and incidents see at the ship's CruiseMinus page.