Coronavirus cruise ships and companies updates

Coronavirus cruise ship companies updates

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Coronavirus (COVID-19) is an ongoing pandemic disease that started with the outbreak in Wuhan China in December 2019. WHO (World Health Organization) officially classified the outbreak as "worldwide pandemic" on March 11, 2020.

So far (in 2020), on cruise ships, Coronavirus had affected 3416 people (passengers plus crew, only officially confirmed cases) of whom 73 passengers died. The largest Coronavirus outbreak occurred on Diamond Princess (February) resulting in 15-day ship quarantine (in Port Yokohama) and 712 infected (including 14 deaths). The second-largest Coronavirus cruise outbreak was on the ship Grand Princess (February-March, 2 consecutive voyages (back-to-back), total infected 132, including 7 deaths). Followed a long month of altered or cancelled cruises, ship quarantines/lockdowns and port closures (bans on incoming vessels), mainly in Southeast Asia, Europe and the Caribbean islands. The third most affected ship (Ruby Princess) had 852 cases (passengers plus crew, incl 22 deaths) but those were confirmed days after the debarkation in Sydney NSW and also while the ship was quarantined in Australia.

The next table shows statistical data about some of the most affected / top-pandemic countries as confirmed cases (registered patients) and deaths caused by COVID-19 / SARS-CoV-2 (severe acute respiratory syndrome coronavirus 2). LATEST UPDATE (October 20, 2020): TOTAL DEATHS 1,120M, TOTAL RECOVERED 27,743M. In brackets (per million) is the number of Coronavirus-related DEATHS PER MILLION (country inhabitants).

CountryOctober 20 (infected)DeathsDeaths per millionTotal population
TOTAL40,465M1,120M-7,6B
USA8,304M224K667327M
UK

768K

44K

650

67M

Canada203K10K26337M

Brazil

5,255M154K728210M

Russia

1,434M25K165144M

Argentina

1,005M27K57645M

Peru

872K34K105032M

Colombia

968K29K57350M

Mexico

856K87K680126M

Spain

979K34K71847M

France

812K34K48867M

Chile

491K14K71819M

Iran

541K31K36682M

Turkey

352K10K11582M
Italy424K37K60260M
Germany376K10K11883M
South Africa707K19K31758M
Saudi Arabia343K5K15234M
Ecuador155K13K72117M
Bolivia141K9K74112M
Sweden104K6K58110M
Belgium235K11K90412M
Holland237K7K38517M

Annually, common flu infects ~11% of Earth's total population (~800 million people), with influenza deaths varying between 0,5 million and 1,2 million (each year). The main issue with COVID-19 is its much longer incubation period (time between the infection and developing the symptoms) which is 7-14-days (compared to influenza's 1-2-days). Statistically, most Coronavirus patients (~98%) develop the symptoms within 12 days after the infection.

  • Coronavirus deaths vary greatly by region/country, with the mortality rates being influenced by the volume of testing and population characteristics (average age, overall health, quality of country's healthcare system). Many countries (including Italy, Spain, Holland, Belgium, Sweden, UK, USA, Canada) report statistical data that includes deaths from suspected COVID-19 cases (including of non-tested people) which results in higher deaths in comparison to countries (like China, Russia, Germany, Japan, Ireland) that report deaths of only confirmed COVID-19 cases.
  • In early-May, according to Johns Hopkins University (private research facility in Baltimore MD), the global average death-to-Coronavirus ratio was 7,1% (7 deaths on 100 cases treated). Nearly all of the Coronavirus deaths are elderly people aged 70+ (Italy's average age is 79,5) and the majority had previous health conditions.
  • On June 5, AstraZeneca (British-Swedish biopharmaceutical, 1999-founded) announced that it started manufacturing of a potential Coronavirus vaccine. The production (~2 billion doses) is ahead of the human trial results. Works on the vaccine started at Oxford University ( England) in late-April, with clinical results expected by August.

Coronavirus spreads similarly to common influenza (via droplets from coughing / sneezing), with exposure-symptom onset time 2-14 days. Predominant symptoms include fever, dry cough, fatigue, sputum production (saliva+mucus), anosmia (smell blindness), breathing problems (shortness of breath), muscle/joint pains, sore throat, headache. Illness complications include pneumonia (lungs inflammation) and ARDS (acute respiratory distress syndrome). China successfully cures COVID-19 patients with Vitamin-C. Russia successfully treats patients with blood plasma taken from Coronavirus survivors.

The financial impact on the ship cruising industry

According to UNWTO (UN's World Tourism Organization), the ship cruise industry's recovery could be expected by 2020-Q4 (mainly in the USA-Caribbean), but mostly in 2021-Q2. UNWTO expects for 2020 the industry's levels to drop by 70-80% (over 2019), which generally depends on the duration of intercountry travel restrictions and border closures (especially within Europe). According to UNWTO, the financial impact on the industry (projected loss) is between USD 0,85-1,1 billion. The global tourism industry is expected to lose export revenues between USD 0,91-1,2 trillion, affecting between 100-120 million jobs/employees. The cruise travel industry employs ~200,000 shipboard personnel (service staff and maintenance crew).

Between March 12-15, all major cruise shipping companies (ocean and river) suspended operations fleetwide (all vessels in the fleet remained docked/anchored and crewed) for periods ranging from 30 up to 60 days. All cancelled cruises were fully refunded in FCC (future cruise credit).

In March 16-30, Fincantieri (one of the world's largest cruise shipbuilding companies) suspended all activities at its shipyards and offices in Italy. For 2020-H1 (first-half), Fincantieri reported EUR 137 million (~USD 161 M) net loss on EUR 2,4 billion (~USD 2,827 B) revenues, compared to 2019-H1's net income EUR 47 million on EUR 2,8 billion revenues. The suspension of activities resulted in EUR 790 million (~USD 931 M) loss on revenues, or 17,5% decrease (including 13,5% from cruise shipbuilding which represents 57% of Fincantieri's revenue in 2020).

In Europe, several intercountry ferry routes were suspended and numerous major seaports closed through late-June. On March 16, the ferry company STENA LINE announced 950 Scandinavia job redundancies (shipboard and offshore jobs) due to Coronavirus-related drop in Baltic Sea's passenger shipping traffic. On April 7th was announced the furlough of 600 employees and 150 job redundancies in Ireland-UK.

On March 16, Carnival Corporation (world's largest cruise shipowner) loaned USD 3 billion (~EUR 2,77 B) with maturity in September 2020. On March 31, Carnival Corp announced plans to issue USD 6 billion (~EUR 5,49 B) in stock and debt - including USD 1,25 B (in shares), USD 3 B (in secured notes due 2023, assets-backed loan) and USD 1,75 B (in convertible notes due 2023, debt that converts into equity).

  • On April 2, were issued Carnival Corporation common stocks for USD 0,5 billion (reduced from the announced USD 1,25 B) or a total of 62,5 million ordinary shares at USD 8 per share.
  • In mid-May, to further strengthen its liquidity, Carnival Corporation announced a combination of (company-wide / including senior management) furloughs, layoffs, reduced workweeks, salary reductions. These moves resulted in hundreds of millions in cash conservation.
  • On June 30, Carnival UK laid off 1/3 of its shore-based staff.
  • For 2020-H1, Carnival reported revenues (USD 5,5 billion, with losses USD 5,2 billion), cash (USD 6,9 billion - compared to 2019-H1's USD 518 million), total assets (USD 49,8 billion), current liabilities/short-term financial obligations (USD 11,9 billion), long-term debt USD (4,9 billion).
  • In mid-August, Carnival Corporation reported in a regulatory filing that as of July 31 it had USD 7,9 billion (~EUR 6,671 B) in cash and cash equivalents, with average monthly cash burn rate (2020-H2) ~USD 650 million (~EUR 550 M). This allows ~12 months of cash with no-sailing ships, to be spent on vessel operations, administrative expenses, capital expenditures/export credit facilities, loans' interests.
  • For 2020-Q3 (ending Aug 31), Carnival reported GAAP net loss USD 2,9 billion (including USD 900 M non-cash charges), adjusted net loss USD 1,7 B, USD 8,2 B cash and cash equivalents, average monthly cash burn rate USD 770 M (~$17K per minute). A total of 18 older vessels will leave the 9-brand fleet (~12% of the fleet's passenger capacity). For 2020-Q4, the monthly cash burn rate was reduced to ~USD 530 M (~16 months of cash).

On March 23, RCCL-Royal Caribbean Cruises Ltd (world's 2nd-largest cruise shipowner) loaned USD 2,2 billion (~EUR 2,03 B) with maturity in March 2021 and an optional extension for 364 more days (till March 2022). With the new financing, RCCL now has USD 3,6+ billion of liquidity (cash deposits plus undrawn credit facilities). The money was secured term-loaned from 3 US banks (JPMorgan Chase, Bank of America Corporation, Goldman Sachs Group) plus the French banking group BNP Paribas.

  • In mid-April, RCCL announced that ~26% of its USA-based employees (~1300 Americans, out of 5000+) will be permanently laid off or 90-day furloughed (with paid benefits). In early-June, RCCL issued Senior Notes (due 2023, fully and unconditionally guaranteed) to aggregate up to USD 1 billion.
  • In early-August, RCCL amended a USD 1,55 B unsecured revolving loan facility (due 2022) with Nordea Bank Abp, a USD 1,925 B unsecured revolving loan facility (due 2024) with Scotiabank and a USD 1 B unsecured loan (3-year) with Bank of America Corporation.
  • As of June 30, RCCL had liquidity of ~USD 4,1 billion (cash and cash equivalents) which is considered enough to survive until the end of 2021 without any income. On August 12, RCCL secured a USD 700 million term loan from Morgan Stanley (investment bank) at 3,75% interest and maturing on Aug 12, 2021. The loan can be increased up to USD 1 billion and was guaranteed by RCI Holdings LLC - the RCCL subsidiary that owns all vessels.
  • In late-August, Awilhelmsen AS (Norwegian investment company) sold 2 million RCL shares (~USD 126,909 M). Awilhelmsen still owns ~18 million RCL shares.

On March 12, NCLH (world's 3rd-largest cruise shipowner) borrowed USD 1,55 billion (~EUR 1,43 B) via two loans - USD 675 M (final payment Mar 2021) and USD 875 M (maturity in Jan 2024). On May 6, NCLH successfully secured USD 2,225 billion of additional liquidity. The capital transactions (by Goldman Sachs) consisted of USD 400 M (public offering of common equity/shareholders), USD 750 M (exchangeable senior notes/bonds), USD 675 M (senior secured notes/debt) and USD 400 M (private investment from L Catterton/USA-based equity capital investment company). On completion, NCLH expects ~USD 3,5 billion of liquidity.

On March 27, TUI AG (owner of 3 cruise companies - TUI, Marella UK, Hapag-Lloyd) loaned from KfW Bank (state-owned, Germany's 3rd largest) EUR 1,8 billion (~USD 2,01 B) to its existing credit - to total EUR 3,1 billion (cash and Revolving Credit Facility). Besides its cruise shipping services, TUI AG also temporarily suspended its flight-, hotel- and tour divisions operations.

On April 9, CDC announced that 20 cruise liners currently docked/anchored in the USA have confirmed or suspected COVID-19 cases among their crew. In the same statement, CDC extended its "No Sail Order" (departures from the USA) through July 24 (incl). On July 16, it was extended through September 30 (incl), and on Sept 30th CDC extended it through October 31 (ex-USA cruises resume on November 1). Reportedly, CDC Director (Robert Redfield) wanted an extension through February 2021 but was overruled by the White House (Trump administration).

  • Carnival Corporation spends/burns monthly on no-sail operations ~USD 650 million. Carnival's global fleet includes the brands/subsidiaries AIDA, CCL-Carnival, Costa, Cunard, HAL-Holland America, P&O UK, P&O Australia, Princess, Seabourn.
  • RCCL-Royal Caribbean spends/burns ~USD 250-290 million monthly on fleetwide no-sail operations. These expenses (operating plus administrative) were reduced from ~USD 400 after employment reduction (shipboard and ashore). RCCL's global fleet includes the brands/subsidiaries RCI, Azmara, Celebrity, Marella, Pullmantur, Silversea, TUI.
  • NCLH-Norwegian spends/burns ~USD 160 million monthly on fleetwide no-sail operations. NCLH's global fleet includes the brands/subsidiaries NCL-Norwegian, NCL America, Oceania, RSSC-Regent Seven Seas.
  • An MSC's no-sail month costs ~USD 180 million.
 

During the lay-up period, on the passenger-free cruise liners, the crew was allowed to use all public areas (including bars and restaurants) and also provided with free and unlimited Internet (available 24 hours).

  • Cold lay-up is shutting down the ship's onboard operations in order to cut costs. The non-employed vessel (out of service) is moored/anchored at a safe place (sheltered from bad weather) and awaiting new employment or charter.
  • Hot lay-up is when the out of service vessel can restart operations/ reenter service at a short notice.

For the period March 13 through October 31 (previously until June 1 and July 1), Canada banned from docking in its ports all large passenger ships (cruise liners and ferries) which have passenger+crew capacity 500+. The ban effectively cancelled the New England USA-Canada and Alaskan seasons as most non-US-flagged cruise ships are required to visit a foreign port along the itinerary. After July 1 were allowed passenger vessels only in Canadian inland waterways in Nunavut, NWT (Northwest Territories) and Yukon.

New Zealand banned cruise vessels between March 14 - June 30. Australia banned ships with capacity 100+ passengers for the period March 15 through December 17 (previously through June 17 and September 17).

CLIA member companies (all major cruise brands) suspended departures from US ports initially through Sept 15, then through October 31. According to CLIA stats, in 2018 the industry supported 421,000+ jobs in the USA, with every 30th cruiser (from US ports) supporting 1 American job. A day of cruise suspension in the USA results in a loss of ~USD 110 million (in economic activities) and up to 800 American jobs.

In June 2020, Pullmantur Cruceros (joint-venture owned by Cruises Investment Holding and RCCL-Royal Caribbean) filed for a supervised reorganization/bankruptcy under Spain's insolvency laws. According to unofficial information, Pullmantur's 3 liners will be dismantled at Aliaga Ship Breaking Yard (Turkey).

Celestyal Cruises Greece cancelled its entire 2020 program (all itineraries scheduled to depart between March 14, 2020, and March 6, 2021). In mid-August, Viking Cruises cancelled its remaining 2020 program (riverboats and ocean ships).

The RCI-Royal Caribbean's newbuild Odyssey OTS was planned for inauguration on November 5, 2020, but due to delayed delivery (from Meyer Werft in Papenburg, Germany) was rescheduled for April 2021. A total of 25 itineraries/departures were cancelled. RCI's Wonder OTS was scheduled for a China debut in 2021-Q2 but postponed (until further notice) due to delayed delivery from Chantiers de l'Atlantique (Saint-Nazaire, France).

In May, Carnival Corporation announced plans to sell (including for scrapping) 6 vessels in 2020. In July, this number grew to 13 (~9% reduction in fleet's passenger capacity), in September - to 18 (12% fleet reduction). According to Carnival, these "less efficient ships" were previously planned to leave the global fleet in recent years. Between 2006-2018, Carnival sold/exited 28 liners.

  • In July, Carnival reported operating costs reduction by USD 7+ billion, capital expenditures reduction by USD 5+ billion (2020-Q2 through FY2021), additional liquidity USD 10+ billion, USD 1,3 billion savings for FY2020 (from reduced administrative expenses and non-newbuild expenditures) and newbuild capital expenditures (FY2020) reduction by USD 0,6+ billion. Officially, Carnival Corporation reported an average monthly cash burn (for 2020-H2) of ~USD 650 million. In June 2020, nearly 60% of the global fleet's 2021 bookings were new, with the remaining ~40% being rebooking with FCC (future cruise credit from cancelled voyages).
  • Carnival expects only 5 of the 9 newbuilds (scheduled for deliveries in 2020-2021) to be delivered as planned, and also delayed deliveries of the scheduled for 2022-2023 newbuilds.
  • In late-July, FT Group (German travel company) announced shutting down its branch FTI Cruises (MS Berlin ship) effectively on November 1.
  • In late-August, Fred Olsen confirmed the retirement of two classic liners - Boudicca (1973-built) and Black Watch (1972).

On July 3, Kleven Verft AS (shipbuilding yard in Ulsteinvik Norway) filed for bankruptcy protection. Due to financial difficulties, in 2017 the shipyard was sold to Hurtigruten (Norway), then in January 2020 to DIV Group (Croatia).

On July 6, the Eckero Line (Finland)-owned subsidiary Birka Cruises was shut down. The brand's only cruise ship Birka Stockholm (2004-launched) operated the Sweden-Finland route Stockholm-Mariehamn (Aland). ~500 employees (mainly crew) lost their jobs. Birka Stockholm is planned for drydock conversion.

On July 6, CCL-Carnival announced that the ship Mardi Gras will be delayed by ~4 months, and 11x Caribbean itineraries were cancelled.

On July 20, CMV's parent company SQTL (South Quay Travel & Leisure Ltd) was placed into administration / filed for bankruptcy. The UK-based company traded as "Cruise and Maritime Voyages" (trademarked brand, aka CMV). In June, SQTL-CMV entered into emergency talks with potential investors and lenders but these efforts to secure funding failed. The future of the CMV ships (some SQTL-owned, some chartered) remains unknown.

As of July 31, GHK-Genting Hong Kong Ltd (1965-founded, Hong Kong China-based holding company that operates cruise, shipbuilding and resort businesses, owner of the companies Dream Cruises, Star Cruises, Crystal Cruises and MV Werften's shipyards in Papenburg, Rostock and Meyer Turku) reported USD 3,4 billion in cash and cash equivalents. As of April 3, the Malaysian-Chinese billionaire Tan Sri Lim Kok Thay owned 69% of GHK.

  • On August 20, GHK suspended all payments to creditors, triggering a 58% drop in its shares.
  • For 2020-H1, GHK reported a net loss of USD 687,1 million (USD 55,2 for 2019-H1) after suspending cruise shipping (March-December) and shipbuilding (March-October) operations due to the Coronavirus crisis.
  • GHK applied for long-term funding from Germany's Federal Government (Economic Stabilization Fund) and started seeking an equity partner (private equity firm/investment management company) or debt funding (by private investors) for a stake in Crystal Cruises (ultra-luxury brand). In early-October was announced that GHK will receive EUR 193 million (~USD 227 M) from the German Government as a bailout for the MV Werften shipyards.

In mid-October, Jalesh Cruises India (2019-founded with a one-ship fleet - MS Karnika) went bankrupt.

New shipboard safety rules

On July 2 was released the European Union's 49-page document "Interim Guidance for Restarting Cruise Operations". It recommends new safety protocols (approved by CLIA) including:

  • EU Monitoring (worldwide epidemiological situation, rules, travel restrictions)
  • approved contingency (COVID-19 outbreak management) plan, adequate onboard testing capacity and crew training
  • arrangements for onboard medical treatments and ashore ambulance services
  • arrangements (repatriation, onboard quarantine of close contacts, onboard isolation of asymptomatic passengers)
  • reporting to the next scheduled cruise port of any possible cases
  • reduced ship capacity (passengers and crew), no indoor swimming pools, no self-service buffet dining

Using face masks is required (by both pax and crew) on buses, during boarding, in the ship's Casino, Infirmary, elevators, hallways/corridors.

Forced social/physical distancing (at least 5 ft / 1,5 m from each other) to be maintained during boarding, at waiting areas and transport stations. Enhanced shipboard hygiene measures include handwashing with soap or alcohol-based liquids (containing min 60% ethanol or 70% Isopropyl alcohol/isopropanol).

In early-August, MSC Cruises released a video about company's new health and safety protocols.

 

COVID-19 pandemic's progression March-April-May 2020

Next table shows the pandemic's progression in May.

CountryMay31May26May21May15May11May7May3
TOTAL6,152M5,496M5,015M4,484M4,178M3,784M3,463M
USA1,826M1,716M1,582M1,45M1,383M1,262M1,166M
UK

275K

265K

248K

233K

223K

207K

187K

Ireland24991247352431523827231352224921506
Canada91K87K80K73K70K65K59K

Australia

7193713170777001692768156801

Russia

415K371K318K263K232K177K135K

Turkey

164K159K153K145K140K132K126K
Italy233K230K227K223K220K216K211K
Spain239K236K233K230K228K221K217K
Germany183K181K179K175K173K169K165K
France152K145K144K141K139K137K131K
Switzerland30867307623065830463303803012629905
Holland46447455764444743481427884132240571
Portugal32507310082966028319276892618525282
Sweden37542344413152328592266702392222317
Iran151K140K127K115K109K102K97424
Brazil515K392K289K203K168K128K97100
Mexico90666745655659442595363272764422088
Japan16805166621643316203159681547714888
China83017829938296782930829198289382888

Next table shows the pandemic's progression in April.

CountryApr30Apr28Apr24Apr20Apr16Apr12Apr8Apr4
TOTAL3,257M3,042M2,79M2,41M2,127M1,945M1,475M1,331M
USA1,095M1,01M927K771K658K588K422K362K
UK

171K

157K

143K

120K

103K

94K61K52K
Ireland20622196481818415251132711064760745384
Canada5323648501438883505629929262061916216558

Australia

67726725668766196468640260245801
Italy205K199K193K179K169K162K139K133K
Spain213K211K204K199K183K173K147K135K
Germany163K159K154K145K136K131K110K102K
France129582128339122577112606108847981268204874390
Switzerland2958628930284942746926587259362325421657
Belgium4851947334442933849634809311192340320814
Holland3931638245365353265529214274192054918803
Portugal2504524029227982020618841174481244211731
Norway77597609746370786848668660125768
Sweden21093189261756714385125401144585127347
Denmark91588698821173846879651154024681
Turkey1202041122611049128630674193610493822630217
China8287482836828048274782341822958180281708
Iran9464191472881948221177995748776728660506
S. Korea1077410752107081067410613105911038410284
Japan143111380612,863108098582810042573654
Russia114431935586862247121279382449086726344
Serbia90118277748363195318446524472205

Next table shows the pandemic's progression in March when it started to affect the cruise shipping industry.

CountryMar14Mar16Mar18Mar20Mar22Mar24Mar26Mar28Mar30
TOTAL151363183852206845278472341560428220532237678857786228
USA32444740653920K35K55K86K125K164K
Italy21K28K38K47K59K69K81K92K102K
Spain779899421182621K30K48K64K79K88K
China808448088180894810088109381218813408143982K
Germany54267588901020K26K34K45K58K67K
France45116633773013K16K22K29K38K44K
Iran1272915K17K18K22K25K29K38K41K
UK1144139526263999421655801166017K22K
Switzerland22002353277255447776987712K14K16K
Belgium86610581486281534014269623511K12K
Holland1035141720583003421655807459981912K
Norway120713911527199424132890342340484465
Sweden102211211196165719342300285834604115
Denmark87510081092133715701717202323662577
Canada252441598108514722746403056077435
Australia297401565105117092431280539664558
Ireland1292233666839061329181924152615
South Korea823683208413879989619137933295839786
Japan78085288996311011128138716931866

Coronavirus cruise ships 2020 updates

Note: If even one crew on a cruise liner is tested Coronavirus-positive, on the vessel are immediately implemented the following emergency safety rules.

  • All staff-crew are transferred from their cabins (usually with double-quad occupancy) to passenger staterooms (cabins located on decks above the crew deck) and accommodated one person per room.
  • Only on-duty crew are allowed to leave the staterooms - the rest must remain isolated.
  • Smoking anywhere on the ship is forbidden.
  • Food, water, linens and toilet paper are delivered to the staterooms upon request. Food-beverage items are ordered from a menu via cabin TV's infotainment system.
  • The Infirmary (served by a nurse on 24-hour duty) must be called immediately after experiencing flu-like symptoms (dry coughing, high fever, breathing difficulties).
  • Temperature screenings are conducted twice daily (in the staterooms).

According to a USCG (Coast Guard) report issued on April 4th, in or near USA's territorial waters were a total of 114 cruise ships carrying mainly crew (~93,000). Another 41 liners (with ~41000 crew) were en-route and close to the USA. On April 6th, CDC updated its regulations for disembarked cruise passenger transportation stating that those without the symptoms (or experience only mild symptoms) should be disembarked in the USA as quickly as possible and immediately repatriated (via chartered flights) or bussed back home (via private transportation). Using commercial flights and public transportation is not allowed anymore.

According to CDC's July-issued no-sail order (20-page document), between March 1 and July 10, 80% of the cruise ships in the CDC jurisdiction were affected by COVID-19, with ~3000 cases (suspected and confirmed) and 34 deaths on cruise vessels in the USA's territorial waters.

(Cruise Line) Ship(Dates) ItinerarySick Passengers-Crew

(Costa Cruises) Costa Diadema

(October) 7-day Mediterranean from Genoa

7 passengers

(Aranui Cruises) Aranui 5

(September) 12-day French Polynesia roundtrip from Papeete Tahiti

7 crew (out of 64)

(CroisiEurope) Vasco de Gama

(September) 7-day Douro River cruise from Oporto, Portugal

5 crew (out of 20), 2 passengers (out of 67)

(Hurtigruten) Roald Amundsen

(July) 7-day Svalbard cruise from Tromso Norway

42 crew (out of 162), 29 passengers (out of 170)

(TUI) Mein Schiff 1

(July) 3-day "Blue Cruise" / cruise to nowhere from Kiel Germany

5 crew

(Royal Caribbean) Adventure Of The Seas

(May) in Falmouth Jamaica, while repatriating RCI's Caribbean crew

19 crew out of 1044

(TUI) Mein Schiff 3

(May) while docked in Cuxhaven, Germany

9 crew out of 2899!

(NCL) Norwegian Gem

(April) while anchored off Great Stirrup Cay, Bahamas

2 crew deaths

(Costa Asia) Costa Atlantica

(April) while docked in Nagasaki Japan

149 crew (out of 623)

(Celebrity Cruises Galapagos) Celebrity Flora

(April) while anchored off Seymour Island (Galapagos Islands, Ecuador)

48 crew (out of 69)

(Costa Cruises) Costa Fascinosa

(April) while docked in Santos Brazil

43 crew (out of 764), including 3 deaths

(Fred Olsen) Black Watch

(April) while anchored in Firth of Forth, Scotland

10 crew

(Marella Cruises) Marella Explorer 2

(March-April) while in the Caribbean

19 passengers, 4 crew, 1 passenger death

(NCL America) Pride of America

(April) while docked at homeport Honolulu Hawaii

7 crew

(Aurora Expeditions) Greg Mortimer

(March 14 - April 5) 21day South Georgia and Antarctica roundtrip from Ushuaia Argentina

128 passengers (incl 1 death), 37 crew

(Pullmantur) Horizon

(April 4) while quarantined / docked in Dubai, with 250 staff-crew, no passengers

~125 crew (50% of all)

(Princess Cruises) Coral Princess

(March 31) while docked in Bridgetown Barbados

15 (5 crew, 10 passengers, incl 3 deaths), another 67 (29 passengers + 38 crew) remained quarantined onboard

(Disney Cruise Line) Disney Wonder

(March 6-20) 14day Panama Canal from NOLA to San Diego

1 passenger, 46 crew (unofficially ~200 crew, 3 passenger deaths)

(Celebrity Cruises) Celebrity Solstice

(March 20) debarkation in Sydney NSW

20 passengers (including 1 death)

(Royal Caribbean) Voyager Of The Seas

(March 31) while anchored off Kembla (NSW Australia)

5 crew, 35 passengers (including 1 death)

(Celebrity Cruises) Celebrity Eclipse

(March 31) upon debarkation in San Diego CA

5 passengers, 63 crew, including 3 passenger deaths

(Royal Caribbean) Symphony Of The Seas

(March-April) while anchored off Coco Cay, Bahamas

32 crew, including 1 death

(Royal Caribbean) Oasis Of The Seas

(March-April) while anchored at Coco Cay Island, Bahamas

17 crew, including 3 crew deaths

(Celebrity Cruises) Celebrity Apex

(March-April) the newbuild ship was docked at Chantiers de l'Atlantique Shipyard (Saint-Nazaire, France) with 1407 crew onboard

224 crew

(Phoenix Reisen) Artania

(March 28) debarkation in Fremantle Australia

89 (crew+pax), including 1 crew death and 3 passenger deaths

(Celebrity Cruises) Celebrity Infinity

(March 23) two days after debarkation in Tampa Florida

3 crew (incl 1 death)

(Royal Caribbean) Ovation Of The Seas

(March 11-18) 7day New Zealand from Sydney Australia

32 passengers, plus 79 (after debarkation)

(Holland America) Zaandam

(March 7-21) 14day South America (Argentina-Chile) from Buenos Aires to San Antonio

4 passenger deaths, plus 14 confirmed cases (13 passengers + 1 crew), 250 non-confirmed cases (107 passengers + 143 crew / with flu-like symptoms)

(MSC Cruises) MSC Opera

Since March 10, the liner is quarantined in Port Genoa (Italy).

8 crew

(Princess Cruises) Ruby Princess

(March 8-21) 14day New Zealand from Sydney NSW

852 (passengers plus crew), including 22 passenger deaths, ship quarantine in Australia

(Costa Cruises) Costa Magica

(March 13-20) 7day Caribbean from Pointe-a-Pitre, Guadeloupe

3 passengers, 7 crew

(Costa Cruises) Costa Favolosa

(March 9-16) 7day Caribbean from La Romana, Dominican Republic

3 passengers, 10 crew (incl 1 death)

(Silversea) Silver Shadow

(March 7-27) 20day South America and Caribbean from Rio de Janeiro to Fort Lauderdale

2 passengers (incl 1 death), ship quarantine in Recife Brazil

(Costa Cruises) Costa Luminosa

(March 5-22) 17day Caribbean and Transatlantic from Fort Lauderdale to Naples

46 passengers (incl 2 deaths), 48 crew (incl 1 death)

(Princess) Grand Princess

(Feb 21 - Mar 7) 15day Hawaii and Mexico from San Francisco CA

132 (including 7 deaths), ship quarantine off San Francisco

(Princess) Diamond Princess

(February) 8day Japan and Taiwan cruises from Yokohama-Tokyo

outbreak with 712 infected (including 14 deaths), ship quarantine in Port Yokohama

(GHK-Dream Cruises) World Dream

(January 19-24) 5day China to Vietnam, roundtrip from Nansha-Guangzhou

12 passengers, ship quarantine in Hong Kong

On March 19, Carnival Corporation, in a press release, offered its permanently docked at ports cruise liners (during the lockdown period) to be used as hospitals for treating non-Coronavirus patients (not as quarantine facilities). These large liners have a minimum cabin capacity of 1000 (per vessel). Each stateroom has an en-suite bathroom (shower-washbasin-toilet) and can be quickly fitted with various medical and remote monitoring equipment (cardiac, respiratory, oxygen saturation, CCTV). All onboard operations (machinery maintenance, food and beverages, cleaning services) are provided by the staff and crew already on the vessel. Carnival stated that the monthly cost per vessel is ~USD 1 million (prolonged ship layup) and ~USD 2-3 million (warm ship layup). Prolonged layup means that the vessel is manned by a reduced crew, which lowers operational costs but adds time (1-2 weeks at least) to restart service. Warm layup means that the vessel remains fully crewed and operational.

Coronavirus Line Updates

AIDA Cruises

AIDA Cruises suspended its entire fleet's passenger shipping operations (all liners) cancelling all voyages with pre-scheduled departures in the period March 14 through October 31, 2020 (previously through April 30, May 31, July 31, August 31 and September 30). Operations resumed on October 17 with AIDAblu (7-day Mediterranean from Civitavecchia-Rome, through Nov 28) and fleetwide on November 1.

Initially, as exceptions were announced the ships Perla (Aug 12, from Hamburg), Diva (Aug 15, from Warnemunde-Rostock) and Prima (Aug 15, from Kiel). However, these departures were cancelled as the flag-state (Italy) delayed its approval for the restart. Due to the ongoing travel restriction in Europe, AIDA extended its passenger shipping pause through November 1 (AIDAmar and AIDAperla/Canary Islands), December 11 (AIDAprima/Red Sea-UAE) and December 12 (AIDAstella/Mediterranean). AIDAblu's 7-day itinerary from Civitavecchia visits Italian ports only (Naples, Palermo Sicily, Catania Sicily, La Spezia, with a homeport overnight / Civitavecchia).

In early-June, AIDA cancelled all Canada and USA voyages scheduled for 2020. The latest cancellation affected 2 liners - AIDAluna (homeported in NYC) and AIDAdiva (departures from NYC and Montreal).

On July 9, AIDA announced that will restart operations with three liners and "cruises to nowhere" - roundtrips from Germany on Baltic Sea itineraries that don't have transit/call ports. In the meantime, if some seaports reopen for cruise vessels, these destinations could be eventually included in the itinerary. These "nowhere cruise ships" are AIDAperla (August 12 / 3-nights from Hamburg), AIDAmar (August 12, from Warnemunde) and AIDAblu (August 16 / 4-nights from Kiel). Bookings were opened on July 9.

Due to delayed flag-state (Italy) approval for passenger shipping, AIDA cancelled four of the scheduled for early-August short cruises - on AIDAperla (Hamburg-roundtrips Aug 5-8, Aug 8-12 and Aug 12-15) and on AIDAmar (Warnemunde roundtrip Aug 12-16). Following the latest cancellations, AIDA planned to restart cruises on August 15 with AIDAperla (leaving from Hamburg). On August 16 were scheduled AIDAblu (from Kiel) and AIDAmar (from Warnemunde).

In mid-September, AIDA announced a special (Oct 17 through Nov 28) Mediterranean program based on 7-day roundtrips from Civitavecchia (overnight) visiting Sicily (Palermo and Catania), Naples and La Spezia.

All affected bookings received full refunds, including on prepurchased through AIDA packages and services. For the period, all the company's employees had the options to either remain onboard or leave the vessel and return home (without terminating the job contract with AIDA Kreuzfahrten). All affected bookings received 110% refund in FCC (future cruise credit). The FCC can be used for rebooking on any cruise ship / itinerary (fleetwide) with departure through December 31, 2021. The FCC is redeemable for MyAIDA (pre-purchasing shore excursions, onboard specialty dining and wellness services) or can be transferred to OBC (onboard credit).

AmaWaterways

APT River Cruises suspended its entire fleet's passenger shipping operations (all boats of the brands AMAwaterways and TravelMarvel) cancelling all voyages with pre-scheduled departures in the period March 14 through October 31, 2020 (previously through May 31, June 29, July 31 and September 14). Operations are planned to resume on November 1, excepting the AmaKristina boat (cruising in Germany-only since July 2020).

All affected bookings received 115% refund (with rebooking) or 100% monetary refund. AMAwaterways offers (for a limited time) special provisions which allow guests with new or existing bookings to purchase "AmaWaterways Travel Waiver Plus" which provides cancellation for any reason, up to 24 hours prior to the start of the booked services (cruise, land extensions, hotels, flights, etc).

The affected APT Tours (River or Ocean cruises) bookings can be rebooked up to 14 days prior departure, with refunds in FCC (Future Cruise Credit). The FCC can be used in either 2020, 2021 or 2022, with a change fee of GBP 125 per person.

PROMO OFFER: In mid-May, 2020, AmaWaterways announced a promotional campaign by offering complimentary river cruises to frontline personnel (first responders, medical, essential service employees). The offer is via free FCC (Future Cruise Certificate/Credit) that can be used on any European or Asian itinerary with departure through December 31, 2021. For making these FCC reservations are needed only valid ID and one paying passenger (in the same stateroom). Promo bookings also must be made within 90 days prior departure.

American Cruise Lines

ACL-American Cruise Lines suspended its entire fleet's passenger shipping operations (all vessels) cancelling all voyages with pre-scheduled departures in the period March 14 through late-December 2020. Fleet operations are planned to resume on the following dates (by ship).

  • American Jazz and MS Independence (December 20, 2020)
  • American Star (March 6)
  • America (March 7)
  • American Constitution (March 17)
  • American Pride (March 20)
  • Queen of the Mississippi (March 27)
  • Queen of the West (April 3)
  • American Constellation (April 13)
  • American Spirit (April 17)
  • American Harmony (April 21)
  • American Song (May 9)

ACL boats will initially operate with reduced (75% of the max) passenger capacity. All affected bookings were fully refunded (100% monetary refund). With rebooking is offered 125% FCC (Future Cruise Credit) based on the fares paid for the cancelled cruises. The FCC must be used before December 31, 2021.

American Queen Steamboat Company

AQSC suspended its entire fleet's passenger shipping operations (all riverboats) by cancelling all voyages with pre-scheduled departures in the period March 14, 2020, through early-January, 2021. Fleet operations are planned to resume on the following dates (by ship).

  • American Countess (tba)
  • American Duchess (January 3)
  • American Queen (February 21)
  • American Empress (March 14)
  • (Victory Cruise Lines ships) Victory I and Victory II (April 4)

Previously, passenger shipping operations were planned to resume on August 2 (American Empress), August 8 (American Countess, American Queen) and August 16 (American Duchess). All affected bookings received a full refund (100% cash) or 125% refund as FCC (future cruise credit) with rebooking. Any booking may move to another departure date in 2020 and their current cancellation penalty applies to the new departure date. The new booking must be of equal or greater value and the customer is responsible for any increase in fare. AQSC covers flight change fees for all immediately rebooking customers.

The AQSC-owned company "Victory Cruise Lines" also suspended passenger shipping operations. The Victory 1 ship cruises were initially cancelled through June 30, 2020 (planned to resume on July 5), while the Victory 2 ship cruises scheduled for 2020 were all cancelled. In late-May, AQSC also cancelled the entire 2020 program of Victory 1. Victory Cruise Line's suspension was due to Canadia's travel restrictions. All affected bookings received a full monetary refund (100%) or 125% refund as FCC with rebooking.

Arosa Cruises

Arosa Cruises suspended its entire fleet's passenger shipping operations (all riverboats) by cancelling all voyages with pre-scheduled departures in the period March 14 through June 15, 2020 (previously through April 17 and May 31). Operations were resumed on June 16 (Douro River, Portugal), followed Rhine River voyages (June 17), Danube River (June 20) and French rivers July 11).

All affected bookings received full refunds, including on prepurchased through A-ROSA Flusskreuzfahrten packages and services. With rebooking were offered EUR 50 pp in OBC (onboard credit) plus 30% discount on a future Arosa cruise booking.

Avalon Waterways

Avalon Waterways suspended its entire fleet's passenger shipping operations (all riverboats) by cancelling all voyages with pre-scheduled departures in the period March 14 through September 30, 2020 (initially through June 30 and August 31). Operations are planned to resume on October 1. All affected river cruise and cruisetour bookings received a full (100%) monetary refund, including on prepurchased through Avalon Waterways packages and services. The cruise rebooking must be made before June 30, 2020.

Azamara Cruises

RCCL-Royal Caribbean Group (shipowner) suspended its entire fleet's passenger shipping operations - first in the USA only (all US-homeported liners of the brands RCI-Royal Caribbean International, Celebrity Cruises, Silversea Cruises and Azamara Cruises) then globally (worldwide) by cancelling all voyages with pre-scheduled departures in the period March 13, 2020, through mid-March, 2021 (previously through May 11, June 11, July 31, September 15, September 30 and October 31, 2020). Operations are planned to resume on March 20, 2021, with Azamara Quest.

All affected bookings received full refunds (100%), including on prepurchased through Azamara cruise packages and services. With rebooking are offered 125% refunds in FCC (future cruise credit) to be used on itineraries that depart up to April 30, 2022. The FCC must be redeemed by January 1, 2021. Changing the FCC to a monetary refund (100%) must be done by December 31, 2020. Azamara's Cancellation Policy was extended to allow penalty-free cancellations up to 48 hours prior departure (all officially cancelled itineraries) and receive an FCC.

Bahamas Paradise Cruise Line

Due to the Coronavirus pandemic, Bahamas Paradise suspended its fleet's passenger shipping operations (both vessels) cancelling all voyages with pre-scheduled departures in the period March 15 through December 17, 2020 (previously through May 7, June 11, July 24, August 27, September 30 and November 3). Grand Classica ship starts mini-cruises to Grand Bahama Island on December 18. Grand Celebration ship restarts voyages on March 3, 2021. Bahamas Paradise cruise ships will be operated at 60% passenger capacity, by closing two cabin decks on each liner.

All affected bookings received a full (100%) monetary refund, including on prepurchased through the cruise company packages and services. A 125% refund in FCC (future cruise credit) was given with rebooking.

Carnival Cruise Line

CCL-Carnival Cruise Line suspended its North American fleet's passenger shipping operations (all USA- and Canada-homeported liners) by cancelling all voyages with pre-scheduled departures in the period March 13 through December 31, 2020 (previously up until April 9, May 11, June 26, July 31, September 30 and October 31). Fleet's operations were planned to resume on November 1, but following CDC's no-sail order extension, CCL cancelled all ex-USA itineraries planned for November-December 2020. Fleetwide cruise shipping services out of the USA and Australia are currently planned to resume on January 1, 2021. For now, CCL has scheduled departures in December only on 5 ships - Breeze (Dec 19), Conquest (Dec 18), Elation (Dec 17), Liberty (Dec 18), Sunrise (Dec 19).

  • Carnival Splendor restarts departures out of Sydney (NSW Australia) on February 18.
  • Carnival Vista restarts departures from Galveston on March 6, 2021.
  • Carnival Magic restarts departures from Miami on March 13, 2021.
  • Carnival Paradise restarts departures from Tampa on March 19, 2021.
  • Carnival Radiance (fka Carnival Victory) starts departures from Port Long Beach (3-4-night Catalina Island and Ensenada) on April 23, 2021.
  • Carnival Valor restarts departures from NOLA-New Orleans on April 29, 2021.
  • Carnival Mardi Gras (newbuild under construction) has its Inaugural Cruise scheduled for February 6, 2021, out of Port Canaveral (7-night to Cozumel, Costa Maya and Isla Roatan).
  • Carnival Australia (ships Carnival Spirit and Carnival Splendor) was scheduled to resume voyages on November 1 (respectively, from homeports Brisbane and Sydney), but in late-August their operation pause was extended through December 2.

CCL's Mediterranean program (Carnival Legend) was cancelled. CCL's San Francisco departures (Carnival Miracle) were cancelled. CCL's Australian cruises (Carnival Splendor) were cancelled. CCL's Alaska 2020 program from Seattle (Carnival Spirit) was cancelled. CCL's North American voyages (June-December) were cancelled (excepting Miami and Port Canaveral).

All affected bookings received full monetary refunds (100%), including on prepurchased through CCL packages and services. With rebooking, refunds were in FCC (future cruise credit) transferred to the new booking. Cruises 5-day or shorter receive a full monetary refund or a 100% refund in FCC plus USD 300 in OBC (onboard credit) per stateroom. Cruises 6-day and longer receive a full monetary refund or a 100% FCC plus USD 600 in OBC per stateroom.  Booking cancellations prior to the final payment are penalty-free - unless the booking was on a specific promo offer with a non-refundable deposit and/or cruise fare.

Celebrity Cruises

RCCL-Royal Caribbean Group (shipowner) suspended its entire fleet's passenger shipping operations - first in the USA only (all US-homeported liners of the brands RCI-Royal Caribbean International, Celebrity Cruises, Silversea Cruises and Azamara Cruises) then globally (worldwide) by cancelling all voyages with pre-scheduled departures in the period March 13 through November 30, 2020 (previously through May 11, June 11, July 31, September 15, September 30 and October 31). Fleetwide operations are planned to resume on December 1.

Celebrity's Galapagos 2020 program (ships Xpedition, Xploration, Flora) was also cancelled through December 1 (excluding). Celebrity's Alaska 2020 program from Seattle-Vancouver (ships Solstice, Eclipse, Millennium) and all European voyages (ships Apex, Constellation, Edge, Silhouette) were cancelled. Celebrity's Australia and New Zealand 2020 cruises (through Dec 31, 2020) were cancelled. The AU-NZ cancellations affected 2 ships (Eclipse and Solstice) both homeported in Sydney NSW and Auckland NZ.

All affected bookings received full refunds (100%), including on prepurchased through Celebrity Cruises packages and services. The refunds were in FCC (Future Cruise Credit) to be used on itineraries that depart up to April 30, 2022. The FCC must be redeemed by December 31, 2021. Changing the FCC to a monetary refund (100%) must be done by December 31, 2020. Celebrity's Cancellation Policy was extended to allow penalty-free cancellations up to 48 hours prior departure (all itineraries departing up until September 1, 2020 / initially through July 31) and receive an FCC.

Celestyal Cruises

Celestyal Cruises suspended its fleet's passenger shipping operations (all vessels) by cancelling all voyages with pre-scheduled departures for the period March 14 through July 30, 2020 (previously through May 1 and June 29). Operations were planned to start on July 31 (Celestyal Olympia ship). However, in late-June, the company cancelled its entire 2020 program and planned the restart for March 6, 2021 (Celestyal Crystal ship).

All affected bookings received full refunds, including on prepurchased through Celestyal packages and services. With rebooking is offered 120% refund in FCC (future cruise credit) transferred to the new booking. The FCC is redeemable until December 31, 2021. For rebooking are open all Celestyal Cruises itineraries currently scheduled through December 31, 2022. The FCC voucher is sent directly to the customer or the travel agency. In the FCC is not redeemed by December 31, 2021, upon the voucher's expiration the customer automatically receives a 100% cash refund.

The company also extended its cancellation policy by allowing any Celestyal cruise booking made between March 9 and June 30, 2020 (all 2020-2021 itineraries) to be cancelled up to 7 days prior departure without penalty fees.

Costa Cruises

Costa Cruises partially suspended its fleet's passenger shipping operations by cancelling all Italy-visiting voyages with pre-scheduled departures in the period March 9 through October 1, 2020 (previously through and including April 30, May 30, June 30, July 31 and August 15). Operations were planned to resume on August 21 (ship Pacifica), with 5x ships only. The latest cancellations affected the remainder of Costa's Northern Europe 2020 program. Fleetwide passenger shipping restarts on October 1.

With rebooking, all affected bookings received full refunds (100%) in FCC (future cruise credit), including on prepurchased through Costa Cruises packages and services.

LATEST UPDATE: On August 13, Costa announced that its passenger shipping operations start in September with two ships - Costa Deliziosa (Sept 6, from Trieste) and Costa Diadema (Sept 21, from Genoa). These voyages were for Italian citizens-only and 7-day roundtrips visiting only ports in Italy - Deliziosa (to Bari, Brindisi, Corigliano-Rossano and Sicily - Siracusa and Catania) and Diadema (to Civitavecchia-Rome, Naples, Cagliari Sardinia, Palermo Sicily, La Spezia). A 3rd liner (Costa Smeralda, departure October 10) was added with 7-day roundtrips from Savona to Genoa, La Spezia, Cagliari Sardinia, Naples, Messina Sicily and Civitavecchia-Rome.

In early-September was cancelled Costa Cruises South America 2020-2021 (November-April) deployment (ships Fascinosa, Luminosa, Pacifica). Costa's South America 2021-2022 program (December-April) will be based on two ships/homeports - Costa Favolosa (out of Santos) and Costa Pacifica (from Rio de Janeiro).

In mid-June 2020, Costa Cruises (Carnival Corporation) sold the ship Costa Victoria to San Giorgio del Porto (shipyard in Genoa Italy). The new shipowner soon sold the vessel for scrapping (in Piombino Italy).

CroisiEurope

CroisiEurope suspended its entire fleet's passenger shipping operations (all vessels - ocean and riverboats) by cancelling all voyages with pre-scheduled departures in the period March 14 through July 15, 2020 (initially through April 15 and May 15). Operations are planned to resume on July 16.

LATEST UPDATE: In early-July, CroisiEurope announced the following dates for restarting voyages - July 13 (Seine River), July 16 (Rhone River, Burgundy Canal barges), July 20 (Rhine River), July 26 (Mediterranean / Corsica Island via CroisiMer), July 31 (Loire River, Danube River), August 3 (Elbe River), August 7 (Douro River Portugal), August 13 (Croatia Adriatic Sea cruises via CroisiMer), August 26 (Gironde River).

All affected bookings received 100% refund (with rebooking) or 100% monetary refund. For new bookings (made between March 16 and May 1, 2020) on cruises departing until August 31, 2020, CroisiEurope allows penalty-free cancellation up to 30 days (prior departure) - excluding booking fees and any ancillary charges.

Cruise and Maritime Voyages

IMPORTANT: On July 20, 2020, the CMV's parent company SQTL (South Quay Travel & Leisure Ltd) was placed into administration / filed for bankruptcy. The UK-based company traded as "Cruise and Maritime Voyages" (trademarked brand).

  • SQTL-CMV's cruisetour packages are protected by ABTA (number V9945). SQTL-CMV's fly-cruise packages are protected by ATOL (number 4619). All CMV cruise bookings (fleetwide/all ships) are effectively cancelled.
  • In June, SQTL-CMV entered into emergency talks with potential investors and lenders. Unfortunately, the company's efforts to secure funding and stay afloat during the Coronavirus crisis failed. The future of the CMV ships (some SQTL-owned, some chartered) remained unknown.
  • (CRUISE SHIPS FOR SALE) All CMV ships were placed on the secondhand market and open for sale. In October the vessels were auctioned via the London UK-based company CW Kellock & Co Ltd (Ship Auctioneers, Brokers and Valuers). Biddings (deadline in brackets) opened for Vasco Da Gama (Oct 8), Columbus (Oct 12), Astor (Oct 15), Magellan (Oct 19) and Marco Polo (Oct 22).
  • Vasco Da Gama was sold to Mystic Invest (Portugal).

CMV suspended its entire fleet's passenger shipping operations (all vessels) by cancelling all voyages with pre-scheduled departures between March 13 and August 25, 2020. Operations were planned to resume on August 26 (with CMV Magellan). Previously, the restart was planned for July 1. All affected bookings received full refunds (processed within 60-90 days), including on prepurchased through CMV packages and services.

With rebooking was offered a 125% refund as FCC (Future Cruise Credit). The FCC was also used for booking promo deals (including Buy-One-Get-One-Free and "last minute" offers) for all itineraries 2020-2021. All rebookings (made by March 31 2021) additionally received a 20% discount on beverage packages plus a 10% discount on shore excursion plus free cabin upgrade (1 category up, subject to availability).

Crystal Cruises

Crystal Cruises suspended its ocean fleet's passenger shipping operations by cancelling all voyages with pre-scheduled departures in the period March 14 through October 1 (Crystal Serenity) and through October 29 (Crystal Symphony). Crystal River Cruises departures March 26, 2020, through March 25, 2021 (initially through August 1 and September 10, 2020) were cancelled. Crystal Yacht Cruises were suspended through November 1 (Crystal Esprit) and through January 2021​ (Crystal Endeavour).

On August 1, Crystal Yacht (ships Esprit and Endeavor) and Crystal Ocean (ships Symphony and Serenity) cancelled all the remaining 2020 itineraries. The vessels were planned to resume services on Aug 9 (Esprit), Oct 1 (Serenity), Oct 29 (Symphony) and Nov 14 (Endeavor).

All affected bookings received full monetary refunds including on prepurchased through Crystal Cruises packages and services. With rebooking, all fully-paid reservations received 125% refund in FCC (future cruise credit) of the fare paid, plus a full monetary refund of prepaid port charges, Gov taxes-fees, any flight and hotel packages (if prebooked through Crystal Cruises). Not fully-paid reservations received FCCs based on the deposits. All FCCs are valid on any Crystal cruise (Ocean, Yacht, Expedition, River) with departure through December 31, 2023.

Cunard

Cunard Line cancelled all cruises with pre-scheduled departures between March 14, 2020, and late-March 2021 (initially through May 15, July 31 and November 1, 2020). Operations are planned to resume in 2021, on March 25 (Queen Elizabeth), April 18 (Queen Mary 2) and May 16 (Queen Victoria).

  • In late-April, Cunard cancelled the company's 2020 Alaska season. The cancelled voyages were all Queen Elizabeth ship cruises (scheduled for August 2020) as roundtrips from Vancouver (BC Canada).
  • In early-June Cunard cancelled more itineraries. RMS Queen Mary 2's program from homeport NYC (August 14 through November 1 including) was cancelled - Transatlantic crossings, Caribbean, Canada-New England. MS Queen Victoria's program (August 14 through October 21 including) was cancelled, affecting departures from Germany (Hamburg, Kiel) and the UK (Southampton). MS Queen Elizabeth's Asian and partially Australian programs (September 28 through November 23 including) were cancelled, affecting departures from Japan (Tokyo), China (Hong Kong), Singapore and Australia (Brisbane, Sydney).
  • In late-August, Cunard cancelled all planned for 2020 plus 2021's January-March voyages, citing the ongoing uncertainty over ports re-opening and countries travel restrictions/bans. In addition to the fleetwide 2020-2021 cancellations, Cunard's cruises on Queen Elizabeth planned for 2021 March 26 through December 13 were also cancelled. Queen Elizabeth's deployment (Australia, Asia-Japan, Alaska) was replaced with European voyages roundtrip from Southampton UK (3- to 14-night itineraries) visiting ports in the Mediterranean, Ireland, Scottish Isles, Norway Fjords, Iberia, mini-cruises to Amsterdam (overnight). RMS Queen Mary 2 is scheduled for a 104-night World Voyage 2022 (departure January 10).

Cunard Line now has an expanded cancellation policy. All affected bookings were given the option to cancel up to 48 hours (prior departure) without penalties. All affected bookings received a full refund (100% FCC / future cruise credit) transferred to a booking made before December 31, 2021.

Disney Cruise Line

DCL-Disney Cruise Line suspended its entire fleet's passenger shipping operations (all the 4 liners) by cancelling all voyages with pre-scheduled departures in the period March 14 through October 31, 2020 (initially through April 28, June 18, July 30, September 15 and 30). Operations are officially planned to resume on November 1 (initially on April 30, June 20, July 31, September 16 and October 4) with the ships Disney Wonder (Nov 1, from San Diego), Disney Dream (Nov 1, from Port Canaveral), Disney Magic (Nov 1, from NYC to San Juan Puerto Rico ) and Disney Fantasy (Nov 2, from Port Canaveral).

However, in mid-August, no DCL cruises were listed for November and the earliest (open for booking) departure are on December 12. This indicates that all previously scheduled voyages have been cancelled.

In early-June, DCL suspended more voyages fleetwide, effectively cancelling the company's 2020 Alaska program (Disney Wonder from Vancouver BC) and Europe-Baltic program (Disney Magic from Copenhagen Denmark).

All affected bookings received full monetary refunds, including on prepurchased through Walt Disney packages and services. With rebooking is offered 125% refund in FCC (future cruise credit) transferred to the new booking which must be made within 15 months of the cancelled voyage's departure date. Without rebooking is provided full (100%) monetary refund.

Dream Cruises

Genting Cruise Lines (shipowner) didn't suspend its fleet's passenger shipping operations. Instead, the company (parent of Dream Cruises and Star Cruises) expanded its cancellation policy with "Cruise As You Wish". It allows all existing and new bookings made before or on October 30, 2020 (initially July 31), to be cancelled penalty-free up to 48 hours (prior departure). These bookings are fully refunded (100%) via FCC (future cruise credit). With rebooking, the amount of the fare paid is automatically transferred to any Star Cruises or Dream Cruises itinerary starting before or on March 31, 2021 (initially December 31 2020).

On March 25, Dream Cruises announced the cancellation of the company's entire Australia-New Zealand schedule for 2020-2021. The Explorer Dream ship had voyages in the region with planned departures between October 8, 2020, and February 21, 2021. All affected bookings received penalty-free cancellations with a full refund (100%) transferred as FCC (future cruise credit) plus of AUD 250 per cabin in OBC (onboard credit) with rebooking. The refund includes fares paid, port fees, gratuities, pre-purchased (if any) shore excursions. For rebooking were opened all Dream Cruises itineraries through December 31, 2021. Cancellations without rebooking received a full monetary refund (fare paid, port fees, gratuities, shore excursions).

Dream Cruises is currently planned to restart operations with voyages from Singapore on November 6, 2020. The 2- and 3-night cruises to nowhere (marketed as "Super Seacation") are for Singaporean residents only and scheduled for the ship MS World Dream.

Emerald Waterways

Scenic Group (shipowner) is the parent company of three travel brands - Scenic Luxury Cruises & Tours, Evergreen Cruises & Tours, Emerald Cruises (Emerald Waterways, Emerald Yacht Cruises). All Scenic Group travel entities have suspended passenger operations (land tours, river cruises and ocean cruise shipping) by cancelling all voyages with pre-scheduled departures in the period March 14 through and including December 31, 2020 (initially through April 30, June 30, August 31 and September 30). Scenic Group's fleetwide travel operations are planned to resume on January 1, 2021. Emerald River Cruises in Europe were suspended through April 2021. Emerald River Cruises in Asia (ship Harmony) were suspended through April 2021.

With rebooking, Scenic Group provides an FTC (Future Travel Credit) for all cancelled departures. To each of the cancelled cruise bookings (river or ocean itineraries) is provided 110% FTC (for the booking's full value), to rebook and travel by December 31, 2022. To all booked land tours (including Egypt cruisetours) during the suspension period is provided 100% FTC (for the booking's full value), to rebook and travel by December 31, 2022.

Scenic's FTC is valid for travel departures through to December 31, 2022. The FTC can be applied to any existing booking within the Scenic Group travel companies (Scenic Luxury Cruises & Tours, Emerald Cruises, Evergreen Cruises & Tours) and also when rebooking future travel. The FTC is fully transferrable to another customer.

Upon the expiry of the Scenic FTC voucher (on December 31, 2022), unable to travel customers may request a cash refund equal to the amount paid. All customers with a booking that departs from July 1, 2020, and customers considering a booking after July 1st, have the option to transfer their booking (up to 30 days prior departure) to an alternate date without a fee. Scenic will waive all cancellation fees with the booking value applied as an FTC and we will review the timing for the full payment when rebooking. Please note, if you choose to cancel there may be third party fees applicable, which will be at the customer's own expense. This policy applies to all Scenic Group's travel brands.

Fred Olsen Cruise Lines

Fred Olsen Cruise Lines suspended the entire fleet's passenger shipping operations (all vessels - ocean and riverboats) by cancelling all voyages with pre-scheduled departures in the period March 14 through October 16, 2020 (initially through May 28 and July 11). River- and ocean fleets operations are planned to resume on October 24 (previously on May 29 and July 12).

All affected bookings were fully refunded, including on prepurchased through the cruise company packages and services. All bookings made before May 5, 2020 (any cruise itinerary in 2020) were allowed to cancel penalty-free (up to 14 days prior departure) and rebook any other 2020 Fred Olsen cruise (river or ocean).

Hapag-Lloyd Cruises

Hapag-Lloyd Cruises suspended its entire fleet's passenger shipping operations (all liners) by cancelling all voyages with pre-scheduled departures in the period March 18 through August 31, 2020 (initially through April 30, June 15 and August 9). Operations are planned to resume on September 1. All affected bookings received full refunds, including on prepurchased through HL packages and services. All voyages were completed by March 21, 2020.

In early-April, Hapag-Lloyd (part of TUI Cruises) announced that its ships are planned to resume operations on April 30 (EUROPA, from New York), April 30 (HANSEATIC Inspiration, from Belem Brazil), April 30 (MS EUROPA 2, from Lisbon), May 23 (BREMEN, from Otaru Japan), May 19 (HANSEATIC Nature, from Ponta Delgada Azores). In late-April was announced that HL's cruising operations are expected to resume in mid- or late-June (without specific departure dates given).

Holland America

Holland America Line (HAL) suspended its entire fleet's passenger shipping operations (all the 14 liners) cancelling all voyages with pre-scheduled departures in the period March 13 through December 15, 2020 (initially through May 14, June 30, July 2 and September 15). Operations are planned to resume on December 19.

The CDC's extension of the no-sail period affected HAL's planned voyages in Alaska, Europe and Canada-New England, which were all cancelled. In early-May, Holland America cancelled these 3 programs completely. The mid-August cancellations affected all ships deployed in the Caribbean, Panama Canal, Mexico Riviera, US West Coast, Hawaii, South Pacific (Australia-New Zealand), Asia, South America.

  • All HAL Alaska cruises and Alaskan cruisetours (Land+Sea Journeys) in 2020 were cancelled, which affected 7 ships (Eurodam, Koningsdam, Maasdam, Noordam, Oosterdam, Volendam, Westerdam).
  • European cruise cancellations affected the ships MS Nieuw Amsterdam (Mediterranean itineraries), MS Nieuw Statendam (Norwegian Fjords-Baltic-Mediterranean itineraries), MS Rotterdam (Norwegian Fjords-Baltic itineraries), MS Veendam (UK-Norway Fjords-Baltic-Mediterranean itineraries), MS Zuiderdam (Iceland-UK-Baltic itineraries).
  • New England-Canada cancellations affected the ship MS Zaandam (Boston-Montreal itineraries).
  • Also cancelled was MS Amsterdam's 79-day World Cruise (Grand Africa Voyage 2020) from Boston to Fort Lauderdale (October 3 through December 21, 2020).
  • In mid-June, HAL cancelled 11 more itineraries that included Vancouver, with planned visits to Hawaii, Pacific Northwest USA, Mexico Riviera, also repositioning cruises from Vancouver to San Diego CA, Fort Lauderdale FL and Yokohama Japan. The cancellations affected 6 ships (Eurodam, Koningsdam, Maasdam, Noordam, Volendam, Westerdam). On Koningsdam were additionally cancelled two "Circle Hawaii" itineraries in 2021 (Jan 16 / 17-day, and Feb 2 / 25-day) roundtrip from San Diego.

To all affected bookings were offered 2 options. The first offer is rebooking with 125% refund in FCC (future cruise credit) plus USD 250 pp in OBC (onboard credit) on any itinerary through Dec. 31, 2022. The second offer is cancelling with a full (100% monetary) refund including on prepurchased through HAL packages and services.

HAL's cruise cancellation policy was expanded to allow penalty-free cancellation of cruises departing through October 15, 2020. Fully refunded (100%) were all prepurchased through HAL packages and services. HAL also reimbursed cancellation fees for flights and other travel arrangements to and from the ports of the cancelled voyage.

Hurtigruten

Initially, Hurtigruten didn't suspend its fleet's passenger shipping operations (worldwide and Norwegian coastal cruises) by cancelling voyages with pre-scheduled departures in March-April 2020. However, boarding was allowed only for passengers who haven't been outside Norway at least 14 days prior departure.

If made by April 30, 2020, all Hurtigruten deals (cruise and cruiseferry) on itineraries departing between March 12 through September 30, 2020, were allowed to be rebooked without any fee. For rebooking are opened all Hurtigruten voyages leaving between July 1, 2020, and December 31, 2021.

On May 11, Hurtigruten officially announced plans to "gradually restart" the Norwegian ferry services (Norwegian Coastal Express Route / Bergen-Kirkenes) in mid-June. The first was scheduled for MS Otto Sverdrup (fka Finnmarken) leaving on June 16th out of Bergen. With Otto Sverdrup, Hurtigruten became the world's first cruise company to resume operations. Two cruiseferries (MS Richard With and MS Vesteralen) remained operational but passenger-free, transporting only goods (including medical supplies and provisions) to Norwegian destinations affected by travel restrictions.

Following the Coronavirus outbreak on MS Roald Amundsen, on August 3, Hurtigruten temporarily suspended all expedition cruises (on 3 ships - Roald Amundsen, Fridtjof Nansen, Spitsbergen) until further notice. The decision didn't impact Hurtigruten’s Norwegian coastal ferry operations.

In mid-October was cancelled Hurtigruten's entire 2020-2021 Antarctica cruise program (all itineraries departing between October 2020 and March 2021). The cancellations also affected the Hurtigruten Expedition Cruises ships Fridtjof Nansen, Roald Amundsen, Spitsbergen, Fram.

Lindblad Expeditions

Lindblad Expeditions (National Geographic Cruises) suspended the entire fleet's passenger shipping operations (all Lindblad-owned vessels) by cancelling all voyages with pre-scheduled departures in the period March 16 through August 15, 2020 (initially through June 30 and July 31). Operations are planned to resume on August 16 (including in Alaska and Galapagos). The Scotland-based Lord of the Glens ship's remaining 2020 schedule was cancelled (a total of 8x departures between Inverness and Kyle of Lochalsh). The boat resumes service in early-June 2021.

All affected bookings were fully refunded (100%) in FCC (future cruise credit), including on prepurchased through the Lindblad Expeditions packages and services.

Luftner-Amadeus River Cruises

Amadeus River Cruises (Luftner-owned brand) suspended its entire fleet's passenger shipping operations (all ships) cancelling all voyages with pre-scheduled departures in the period March 14 through mid-October 2020 (initially through May 31, June 30, July 27 and September 30). Operations resumed on October 13 (boats Amadeus Star and Amadeus Imperial) and in March 2021 (fleetwide). All affected Lueftner-Amadeus cruise bookings received 115% refund with rebooking - transferred as FCC (Future Cruise Credit). For rebooking (up to 24 months / through December 31, 2021) are available all voyages scheduled for 2021-2022.

All affected Lueftner Cruises bookings received 115% refund with rebooking - transferred as FCC (Future Cruise Credit). For rebooking (up to 24 months / through December 31, 2021) are available all voyages scheduled for 2020-2021.

Marella Cruises

Marella Cruises suspended its entire fleet's passenger shipping operations (all liners) by cancelling all voyages with pre-scheduled departures in the period March 14 through November 14, 2020 (initially through May 31, July 31, August 27 and September 30). Marella UK's operations are planned to resume on November 15.

Next are listed the company's first departure dates by ship - Marella Discovery (Feb 3, 2021). Marella Discovery 2 (March 24, 2021), Marella Explorer (Oct 2), Marella Explorer 2 (Nov 15). Two Marella ships (Celebration and Dream) were sold and left the fleet. Marella Dream was originally planned to restart voyages on May 4, 2021.

All affected bookings received full refunds (100% monetary) or 110% in FCC (future cruise credit), including on prepurchased through Marella (TUI UK) packages and services. With rebooking, the fare paid is transferred to FCCs (110%). Holiday package bookings (cruise and land vacations) receive 120% refund (in FCC) or 100% cash refund. All refunds are received within 4 weeks prior to the original departure date.

MSC Cruises

MSC Cruises suspended its North American fleet's passenger shipping operations (all US-homeported liners) by cancelling all voyages with pre-scheduled departures in the period March 14 through November 30, 2020 (initially through May 29, July 9, July 31 and August 15). Operations resumed on August 16 (Grandiosa), October 19 (Magnifica) and December 1. Excluding these two liners, MSC cancelled all other Mediterranean voyages in the period August 16 through and including November 30. MSC Caribbean itineraries (ships Armonia, Meraviglia, Seaside) were also suspended through November 30.

All affected bookings received full refunds in FCC (future cruise credit), including on prepurchased through MSC packages and services. With rebooking (made by December 31, 2021) is offered a 125% refund in FCC (future cruise credit).

 

Norwegian Cruise Line

NCLH's entire fleet (all vessels of the brands NCL-Norwegian Cruise Line, RSSC-Regent and Oceania) is with an expanded cancellation policy. All bookings on pre-scheduled itineraries (departures in the period March 14 through October 31, 2020) were given the option to cancel (up to 48 hours prior departure) without penalties.

Eventually, NCLH cancelled all NCL cruises leaving between March 14 and November 30, 2020 (initially up until May 10, June 30, July 31, September 30 and October 31). Operations are planned to resume on December 1. The NCL ships Dawn, Spirit and Star were suspended through April 2021.

All affected bookings receive 125% refund in FCC (future cruise credit) transferred to a booking (any itinerary, fleetwide) for voyages departing through and on December 31, 2022. As an incentive, NCL gave 20% discount on all FCC bookings (fleetwide) made by May 31, 2020.

NCL cancelled the entire Alaskan 2020 programs of Norwegian Sun (all departures from homeport Seattle WA) and Norwegian Jewel (homeport Vancouver). All affected bookings August 13 through October 18 received a 100% monetary refund (reimbursed to the original form of payment).

Oceania Cruises

NCLH's entire fleet (all vessels of the brands NCL-Norwegian, RSSC-Regent and Oceania Cruises) is with an expanded cancellation policy. All bookings on pre-scheduled itineraries (departures in the period March 15 through September 30, 2020) were given the option to cancel (up to 48 hours prior departure) without penalties. On June 16th, NCLH cancelled fleetwide (NCL-OCEANIA-REGENT) all departures scheduled through and including September 30, 2020, plus select Canada-visiting cruises (ships Insignia, Norwegian Breakaway-Gem, Seven Seas Mariner-Navigator) in October and November due to Canada's extended travel restrictions.

Eventually, NCLH cancelled all Oceania cruise itineraries leaving between March 14 and November 30, 2020 (initially up until May 10, June 30, July 31, September 30 and October 31). Operations are planned to resume on December 1. Oceania Insignia ship was suspended through May 18, 2021 (which included the cancellation of the 181-day World Cruise from Miami to NYC).

All affected bookings received a full refund (100%) transferred as FCC (future cruise credit) with rebooking made within 1 year (any itinerary, fleetwide) departing between March 17, 2020, and December 31, 2022.

P&O Cruises

P&O Cruises' entire fleet (all UK- and Australia-based liners) is with an expanded cancellation policy. All bookings on pre-scheduled itineraries (departures in the period March 14 through August 31, 2020) were given the option to cancel up to 48 hours (prior departure) without penalties. All affected bookings received a 125% refund in FCC (future cruise credit) transferred to a booking made before December 31, 2021. With the FCCs customers can also pay for cabin upgrades or book a second stateroom (on existing bookings). FCCs can be also gifted or transferred (options offered through December 31, 2021).

P&O UK cancelled all voyages departing between March 14, 2020, and January 31, 2021 (previously through May 15, July 31, October 15 and November 12, 2020).  P&O UK plans to resume operations in early-February (Caribbean fly-cruises from Bridgetown Barbados and Castries St Lucia) and in mid-March 2021 (UK roundtrips out of Southampton England). P&O UK's World Cruises 2021 (ships Arcadia and Aurora) were both cancelled.

P&O Australia cancelled all departures between March 14 and November 30 (previously through August 31 and October 29). P&O Australia resumes operations on December 2.

Pandaw River Cruises

Pandaw River Cruises suspended its entire fleet's passenger shipping operations (all riverboats deployed in Asia and India) by cancelling all voyages with pre-scheduled departures in the period March 15 through September 5, 2020. Operations are planned to resume on September 6.

All affected bookings received 125% refund as FCC (future cruise credit with rebooking) or 100% monetary refund. To receive the 125% FCC, rebooking must be made within 12 months. The offer includes all itineraries planned for 2020-2021-2022.

Phoenix Reisen

Phoenix Reisen suspended its entire fleet's passenger shipping operations (riverboats and ocean liners) by cancelling voyages with pre-scheduled departures between March 15 and September 23, 2020. Operations resumed on September 24 (river cruises) and in October for ocean cruises - ships Amera (Oct 15/Mediterranean), Amadea (Oct 20/Caribbean) and Artania (Oct 28/Mediterranean). All Phoenix Reisen river cruises (Europe, Asia, Egypt) leaving between March 15 and September 24 were cancelled. All affected bookings received 110% refunds transferred as FCC (future cruise credit) with rebooking.

Ponant Cruises

Ponant Cruises suspended its entire fleet's passenger shipping operations (all vessels, including Paul Gauguin) by cancelling all voyages with pre-scheduled departures in the period March 15 through late-October, 2020. Operations are planned to restart on October 27 (Mediterranean). All affected bookings received full refunds, including on prepurchased packages and services. Next are listed all Ponant ships, their scheduled first departure dates and operational regions.

  • Le Champlain (October 27, 2020) Europe and Caribbean
  • Le Soleal (October 31, 2020) Tahiti and Antarctica
  • Le Boreal (November 28, 2020) Antarctica
  • Le Dumont D'Urville (December 23, 2020) Caribbean
  • Le Jacques Cartier (January 6, 2021) Dubai
  • L'Austral (January 9, 2021) Antarctica
  • Le Laperouse (January 9, 2021) India
  • Le Belot (January 12, 2021) New Zealand
  • Le Lyrial (January 30, 2021) Antarctica
  • Le Bougainville (March 4, 2021) Seychelles

Ponant's brand Paul Gauguin Cruises planned for March 15 through December 18, 2020, were cancelled and rescheduled to restart on December 19, 2020.

Since March 9, 2020, Ponant's WORRY-FREE BOOKING policy allows penalty-free cancellation for any booking (fully refundable up to 90 days after confirmation). For booking any of the scheduled in 2020 itineraries, Ponant requires 10% deposit and final payment due 30 days prior departure. Also fully refundable are cancellations up to 30 days prior departure.

Princess Cruises

Princess Cruises suspended its entire fleet's passenger shipping operations (all the 18 vessels) cancelling all voyages with pre-scheduled departures in the period March 12 through through December 15, 2020 (previously through May 10, June 30, July 31 and September 15). Fleet's operations are planned to resume on December 16 (fleetwide). Princess Alaska 2020 program was cancelled (all voyages and land tours). The Princess-operated Alaskan wilderness lodges and transportation (trains and buses) remained closed in 2020.

  • In early-June, because of Canada's extended travel restrictions, Princess cancelled all Alaskan, US West Coast and Hawaii cruises leaving from Vancouver and Seattle. Affected were 6 ships (Coral, Emerald, Grand, Royal, Ruby, Star). The US West Coast scheduled Star Princess (homeported in San Francisco) was cancelled through November. Due to port closures were also cancelled departures from Australia-New Zealand through December 15 and November 1 (previously through September 12 / affected ships Majestic, Sea, Sun, Sapphire) and also Majestic ship's Southeast Asian program (from homeport Keelung Taiwan) planned for August.
  • In late-July, Princess extended fleet's pause through December 15.

All affected bookings were automatically cancelled and received 125% refunds in FCC (future cruise credit) with rebooking, including full (100%) refund on prepurchased through Princess Cruises packages and services. With rebooking, all the money is transferred to FCCs, any itinerary choice (through May 1, 2022). The rebooking bonus is an additional 25% FCC (applied to the fare automatically) that can be used on any itinerary through May 1, 2022. A full (100%) monetary refund was offered to all cancellations made by June 30, 2020. All bookings on voyages in 2020 can be cancelled up to 48 hours prior departure (previously 72 hours). You will continue to receive FCC for the amount of your cancellation fee.

The Fine Print remains unchanged. The FCC is non-refundable. To be eligible for these revised cancellation terms, bookings must be made on any cruise departing by December 31, 2021. The FCC does not have to be used on the same product that was cancelled. The FCC cannot be used on the same sailing as the original booking. FCCs will automatically be applied to your Captain's Circle profile on the bookings cancelled in this time frame. Note, FCCs will not be available instantly and may take up to 30 business days to be processed.

In early-May, Princess cancelled fleet's entire summer 2020 program. The decision was based mainly on reduced international flights and cruise port closures globally. These cancellations affected the following vessels:

  • all Alaskan itineraries from Seattle WA, Vancouver BC and Whittier AK - ships Coral, Emerald, Grand, Royal, Ruby
  • European itineraries - ships Crown, Enchanted, Island, Regal, Sky
  • Caribbean-Canada-New England itineraries - ships Caribbean, Sky
  • Asia/roundtrip Japan itineraries - ship Diamond
  • Asia/roundtrip from Taiwan itineraries - ship Majestic
  • Australian itineraries - ships Sapphire, Sea
  • Hawaii-French Polynesia itineraries - ship Pacific

Pullmantur

Pullmantur Cruises suspended its entire fleet's passenger shipping operations (all the 4 liners) by cancelling all voyages with pre-scheduled departures in the period March 15 through November 15, 2020 (initially through May 29 and July  4). Operations are planned to resume on November 20 (Monarch, Sovereign) and November 28 (Horizon). All affected bookings received full refunds (100%) transferred as FCC (future cruise credit) with rebooking.

IMPORTANT: In mid-June 2020, Pullmantur Cruceros' owners (Cruises Investment Holding + RCCL-Royal Caribbean) filed for a supervised reorganization/bankruptcy under Spain's insolvency laws' terms. This could be the end of Pullmantur as cruise brand.

Reportedly, the crew is currently dismantling and removing machinery, various equipment, furniture and artworks from both vessels (Monarch and Sovereign) while they are berthed in Port Naples Italy (at Stazione Marittima di Napoli cruise terminal / Naples' Maritime Station). All the company's employees have been notified of the management's decision - explained with the Coronavirus pandemic's economic impact. Booked Pullmantur cruise customers are offered the option to rebook on other RCCL-owned companies.

Based on rumours, Pullmantur's liners will be either scrapped or sold. According to unofficial information, two cruise ships are currently for sale - Monarch (1991-built, 2018-refurbished) for USD 125 million, and Horizon (1990-built, 2019-refurbished) for USD 65 million. The fleet's oldest vessel is Sovereign (1988-built, 2015-refurbished). Sovereign's scheduled for 2020 drydock refurbishment was cancelled.

Quark Expeditions

Quark Expeditions suspended passenger shipping operations by cancelling all voyages in the period March 15 through October 31, 2020 (initially through July 31 and September 30). Operations are planned to resume on November 1. All affected bookings received full refunds (100%) in FCC (future cruise credit), including on prepurchased through the company packages and services.

Regent Seven Seas Cruises

NCLH's entire fleet (all vessels of the brands NCL-Norwegian, Oceania and RSSC-Regent Seven Seas Cruises) is with an expanded cancellation policy. All bookings on pre-scheduled itineraries (departures in the period March 10 through October 31, 2020) were given the option to cancel (up to 48 hours prior departure) without penalties.

Eventually, NCLH cancelled all RSSC cruises leaving between March 14 and November 30, 2020 (initially up until May 10, June 30, July 31, September 30 and October 31). Operations are planned to resume on December 1. Seven Seas Mariner ship was suspended through May 12, 2021 (South America-Caribbean-Australia-Asia-Mediterranean).

All affected bookings received a full refund (100%) in FCC (future cruise credit) transferred to a booking made within 1 year (any itinerary, fleetwide) departing between March 17, 2020, and December 31, 2022.

Royal Caribbean

RCCL-Royal Caribbean Group (shipowner) suspended its entire fleet's passenger shipping operations - first in the USA only (all US-homeported liners of the brands RCI-Royal Caribbean International, Celebrity Cruises, Silversea Cruises and Azamara Cruises), then globally (worldwide) by cancelling all voyages with pre-scheduled departures in the period March 15 through November 30, 2020 (previously through May 11, June 11, July 31, September 15, September 30 and October 31). Fleetwide operations are planned to resume on December 1.

  • RCI Alaskan operations (ships Ovation OTS, Radiance OTS, Serenade OTS) were scheduled to start on July 2, but subsequently, all Hawaii-Alaska-Canada-New England voyages were cancelled due to Canada's cruise ship ban extended through October 31. RCI's Canada-New England program was based on roundtrips from NYC (Empress OTS, Adventure OTS), Baltimore (Grandeur OTS), Boston (Brilliance OTS).
  • In mid-June, RCI cancelled more itineraries in Asia (departures from China and Japan), which affected the ships Quantum OTS, Spectrum OTS and Voyager OTS. Initially, Japan and China cruises were planned to start in early-July. In late-August were cancelled all departures through Nov 1 (excluding). The latest pause also affected the company's Europe (Baltic-Mediterranean), Asia (China-Japan) and Australia-New Zealand programs, including all repositioning cruises.
  • The inaugural season for the newbuild Odyssey OTS was rescheduled for 2021 (maiden voyage April 30). All planned for 2020 (Nov 5) through 2021 (April) departures were cancelled.
  • In mid-September, RCI cancelled all Australia and New Zealand cruises scheduled through Dec 31, 2020. The AU-NZ cancellations affected 4 ships (Ovation, Serenade, Radiance, Voyager) homeported in Sydney NSW and Brisbane QLD.

All affected bookings received full refunds (100%), including on prepurchased through RCI cruise packages and services. With rebooking are offered 125% refunds in FCC (future cruise credit) to be used on itineraries departing up to April 30, 2022. The FCC must be redeemed by December 31, 2021. Changing the FCC to a monetary refund (100%) must be done by December 31, 2020. Initially, all prepaid RCI cruise packages and services had the option to be converted into 125% OBC (onboard credit), but this option expired on May 4, 2020.

RCI's Cancellation Policy (Cruise with Confidence) was extended to allow penalty-free cancellations up to 48 hours prior departure (all itineraries departing up until September 1, 2020) and receive an FCC. The extended cancellation policy now includes itineraries leaving through April 2022. All existing and new bookings (made by August 1, 2020), customers can cancel up to 48 hours prior departure and receive a 100% FCC for cruises departing on-or-before April 30, 2022. The policy was also enhanced with two new rebooking options - "Best Price Guarantee" (you can change the price and promo offers on the booking up to 48 hours prior departure) and "Lift and Shift" (you can rebook the same itinerary, departing on a future date, up to 48 hours prior departure, with protected original price and promo offer and keeping the same cabin category).

IMPORTANT: RCI covers up to USD 20,000 per person for Coronavirus-related costs. The money is for shipboard medical treatments and safe quarantine plus providing safe return to home travel arrangements. If a passenger test positive for COVID-19 while on the ship, RCI also provides a full monetary refund (100% of the cruise price) for the infected and his/her travel companions.

Saga Cruises

Saga Ocean Cruises suspended its fleet's passenger shipping operations by cancelling all voyages with pre-scheduled departures in the period March 15, 2020, through February 4, 2021 (previously through May 1, June 30, September 1 and November 1, 2020). Operations are planned to resume in 2021 with Spirit of Adventure (February 5) and Spirit of Discovery (March 8). All affected bookings received full monetary refund (100% of the fare paid) or 125% refund in FCC (future cruise credit) with rebooking made within 24 months.

All scheduled for 2020 cruises can be cancelled without cancellation fees. All 2020 bookings receive "Cruise Price Promise". It allows penalty-free cancellation up to 14 days prior departure (June through December 2020).

Scenic Cruises

Scenic Group (shipowner) is the parent company of three travel brands - Scenic Luxury Cruises & Tours, Evergreen Cruises & Tours, Emerald Cruises (Emerald Waterways, Emerald Yacht Cruises). All Scenic Group travel entities have suspended passenger operations (land tours, river cruises and ocean cruise shipping) by cancelling all voyages with pre-scheduled departures in the period March 14 through and including December 31, 2020 (initially through April 30, June 30, August 31 and September 30). Scenic Group's fleetwide travel operations are planned to resume on January 1, 2021. Scenic Yacht Cruises (ship Scenic Eclipse) were suspended through March 2021. Scenic River Cruises in Asia (ships Aura and Spirit) were suspended through January 2021. Scenic River Cruises in Europe were suspended through April 2021.

With rebooking, Scenic Group provides an FTC (Future Travel Credit) for all cancelled departures. To each of the cancelled cruise bookings (river or ocean itineraries) is provided 110% FTC (for the booking's full value), to rebook and travel by December 31, 2022. To all booked land tours (including Egypt cruisetours) during the suspension period is provided 100% FTC (for the booking's full value), to rebook and travel by December 31, 2022.

Scenic's FTC is valid for travel departures through to December 31, 2022. The FTC can be applied to any existing booking within the Scenic Group travel companies (Scenic Luxury Cruises & Tours, Evergreen Cruises & Tours, Emerald Cruises/Emerald Waterways) and also when rebooking future travel. The FTC is fully transferrable to another customer.

Upon the expiry of the Scenic FTC voucher (on December 31, 2022), unable to travel customers may request a cash refund equal to the amount paid. All customers with a booking that departs from July 1, 2020, and customers considering a booking after July 1st, have the option to transfer their booking (up to 30 days prior departure) to an alternate date without a fee. Scenic will waive all cancellation fees with the booking value applied as an FTC and we will review the timing for the full payment when rebooking. Please note, if you choose to cancel there may be third party fees applicable, which will be at the customer's own expense. This policy applies to all Scenic Group's travel brands.

Scylla Cruises

Scylla Cruises is a shipowner that charters its riverboats to major river cruise operators (travel agencies), including Riviera Travel UK, Tauck Travel USA, Thurgau Travel Switzerland.

Scylla's main boat charterer - Riviera Travel UK - suspended fleetwide its passenger shipping operations by cancelling all voyages (river cruises and tours) in the period March 15 through August 24, 2020. Operations are planned to resume on August 25. All affected bookings received a full refund in FCC (future cruise credit / Refund Credit Notes), including on prepurchased through the company packages and services. The cruise rebooking must be made before December 31, 2020.

Tauck Travel cancelled all river cruises and tours departures through August 31. Thurgau Travel suspended operations through July 31.

Seabourn Cruises

Seabourn Cruises expanded its cancellation policy fleetwide (all vessels) with penalty-free cancellation of voyages with pre-scheduled departures in the period March 14 through mid-January 2021 (previously through October 13 and November 20, 2020). Operations are planned to resume in 2021 on Jan 16 (Seabourn Odyssey), Apr 19 (Seabourn Ovation), May 24 (Seabourn Quest), May 29 (Seabourn Encore). Sojourn ship's "Seabourn World Cruise 2021" was cancelled (141-day from Miami to Barcelona). The newbuild Seabourn Venture's delivery was delayed (due to T. Mariotti shipyard closures) and the inaugural cruise rescheduled from July 5 to Dec 1, 2021. In early-October, Seabourn cancelled more itineraries for the ships Odyssey (through January 16, Caribbean from Bridgetown Barbados), Ovation (through April 19, Asia from Hong Kong and Singapore) and Encore (through May 29, Australia New Zealand from Sydney and Auckland).

All prepurchased through Seabourn packages and services were fully refunded in FCC (future cruise credit). All cancelled bookings received 125% refund in FCC (based on the fares paid) with rebooking. Customers receiving an FCC can rebook until December 31, 2020, any currently scheduled Seabourn cruises with departures prior December 31, 2021. All booked 2020 itineraries can be cancelled up to 30 days prior departure ("Book with Confidence") with full refunds (100% of the fare paid) in FCC valid for 12 months. Seabourn's "Book with Confidence" policy was enhanced in late-May. Now to all departures in 2021 is offered “Best Fare Guarantee” that allows customers to request the lowest pricing offered for their voyage - even if the fares drop after booking.

SeaDream

SeaDream Yacht Club suspended its passenger shipping operations in the period March 18 through October 31, 2020 (initially through May 7, June 10, July 15, August 31 and September 30). Operations were planned to resume on September 7, but SeaDream started a mini-cruise program in Norway (June-September 2020) with 12-day Norwegian coastal itineraries between Oslo and Tromso on the superyacht SeaDream 1. The sistership SeaDream 2 was suspended through April 17, 2021 (first departure / 13-day Transatlantic from Barbados to Malaga Spain). All affected bookings received full refunds transferred as FCC (future cruise credit) with rebooking.

In August 2020, SeaDream introduced the "Ultimate Booking Assurance". The new policy guarantees a full monetary refund or 120% FCC for all bookings on voyages departing between July 22, 2020, and June 30, 2021, in case that the cruise is affected by travel restrictions from the customer's country of origin. Rebooking SeaDream cruises with rescheduling the initial booking is allowed even for not affected by travel restrictions voyages.

Silversea Cruises

 

RCCL-Royal Caribbean Group (shipowner) suspended its entire fleet's passenger shipping operations - first in the USA only (all US-homeported liners of the brands RCI-Royal Caribbean International, Celebrity Cruises, Silversea Cruises and Azamara Cruises), then globally (worldwide) by cancelling all voyages with pre-scheduled departures in the period March 13 through October 31, 2020 (previously through May 11, June 11, July 31, September 15 and September 30). Out of the USA's homeports operations are planned to resume on November 1.

Silversea plans to resume cruises with Silver Muse (Oct 10), Silver Explorer (Oct 20), Silver Cloud (Oct 28), Silver Spirit (Nov 5), Silver Moon (Nov 6), Silver Shadow and Silver Whisper (Nov 10), Silver Wind (Nov 11). The new ship Silver Origin's delivery was delayed and 7x Galapagos departures were cancelled. The superyacht starts operations on Sept 5 (previously Aug 22). Silversea's Alaska 2020 program from Vancouver and Seward (ships Muse, Cloud) was cancelled.

All affected bookings received full refunds (100%), including on prepurchased through Silversea cruise packages and services. With rebooking are offered 125% refunds in FCC (future cruise credit) to be used on itineraries that depart up to April 30, 2022. The FCC must be redeemed by January 1, 2021. Changing the FCC to a monetary refund (100%) must be done by December 31, 2020. Optionally, all prepaid cruise packages and services can be converted into 125% OBC (onboard credit), but this option expires on May 4, 2020.

Silversea's Cancellation Policy was extended to allow penalty-free cancellations up to 48 hours prior departure (all itineraries departing up until September 1, 2020 / initially through July 31) and receive an FCC.

Star Clippers

Star Clippers cancelled all Asian cruises with pre-scheduled departures in 2020 March 21 through September 5 (Royal Clipper), September 9 (Star Flyer) and September 12 (Star Clipper). All affected bookings received full refunds in FCC (future cruise credit) available for rebooking.

Star Cruises

Genting Cruise Lines (shipowner) didn't suspend its fleet's passenger shipping operations. Instead, the company (parent of Dream Cruises and Star Cruises) expanded its cancellation policy with "Cruise As You Wish". It allows all existing and new bookings made before or on October 30, 2020 (initially July 31), to be cancelled penalty-free up to 48 hours (prior departure). These bookings are fully refunded (100%) via FCC (future cruise credit). With rebooking, the amount of the fare paid is automatically transferred to any Dream Cruises or Star Cruises itinerary starting before or on March 31, 2021 (initially December 31 2020).

TUI Cruises

TUI River Cruises suspended passenger shipping operations by cancelling all voyages with pre-scheduled departures March 15 through late-August, 2020 (initially through and including May 2). TUI Cruises Germany ("Mein Schiff" fleet) suspended operations on March 23 and restarted on August 21 with Schiff 1 (7-night Norwegian Fjords roundtrip from Kiel) and Schiff 2 (7-night Norway from Hamburg). Schiff 6 starts cruising on September 13 (7-night roundtrip from Heraklion Crete to Piraeus-Athens and Kerkyra-Corfu Island). TUI River Cruises are planned to resume on November 26 (Christmas and New Year itineraries, full cruise program starts in April 2021).

All affected bookings were automatically cancelled and fully refunded in FCC (future cruise credit) notes for the full cost of the cruise. The FCCs can be used for paying a new voyage (with rebooking) or fully refunded (100%) in cash after 12 months - if the note was not used,

UnCruise Adventures

On March 23, 2020, UnCruise Adventures announced that suspends operations (due to the USA-imposed travel restrictions) in the regions Central America (Panama and Costa Rica), Baja Mexico, Hawaii, Pacific Northwest and Alaska (roundtrips from Juneau on 7-night "Glacier Bay" itinerary). Next are listed the UnCruise ships, their deployments (operational regions) and rescheduled programs (first departure dates).

  • Safari Endeavour (BAJA MEXICO / Alaska) - restarts on May 10, 2021
  • Safari Quest (PACIFIC NORTHWEST / Alaska) - restarts on April 9, 2021
  • Safari Voyager (PANAMA / COSTA RICA) - restarts on January 30, 2021
  • Safari Explorer (HAWAII) - restarts on December 5, 2020
  • (ALASKA) cruises restart in 2021 with Wilderness Discoverer (April 13), Wilderness Adventurer (April 9), Wilderness Explorer (May 18)

Note: UnCruise Adventures is among the not so many cruise companies which vessels are USA-flagged, which allows them to operate cruises with itineraries that are not mandatory to include foreign (non-US) ports.

All booked customers received emails within rebooking instructions.

Uniworld

Uniworld Cruises suspended its entire fleet's passenger shipping operations (all European riverboats) cancelling all voyages with pre-scheduled departures March 14 through October 31, 2020 (initially through June 30, August 31 and September 15). Operations resumed on November 1, 2020 (fleetwide) and in May 2021 (U by Uniworld).

All affected bookings were fully refunded. Uniworld's cruise cancellation policy was expanded to allow penalty-free cancellation of new bookings (made after April 23) up to 14 days prior departure with rebooking. The fare paid as FCC (future cruise credit) is then transferred to another / any Uniworld cruise itinerary planned for 2020-2021.

Viking Cruises

Viking Cruises suspended passenger shipping operations fleetwide (ocean ships and riverboats worldwide / Europe-Asia-Africa) by cancelling all voyages with pre-scheduled departures in the period March 12 through December 31, 2020 (initially through June 30, August 31 and September 30). Operations were planned to resume on October 1, but in mid-August, Viking cancelled its remaining 2020 program (river+ocean) due to ongoing travel restrictions in Europe and USA, as well as Canada's and Australia's ban on cruise shipping.

All affected bookings received a 125% refund in FCC (future cruise credit) with rebooking or 100% monetary refund. Fully refunded (100% in FCC) were also all prepurchased through Viking packages and services. The FCC is valid for 24 months (after cancellation), for any Viking cruise itinerary (river-ocean-expedition) and fully transferable.

All bookings made by April 30, 2020, received Risk-Free Guarantee that allows penalty-free cruise cancellation up to 24 hours prior departure. The cancellations and rebooking promos affected both Viking Cruises-owned subsidiary companies and travel brands - "Viking Ocean Cruises" and "Viking River Cruises".

Virgin Voyages

In March 2020 Virgin Voyages postponed the brand's inauguration (Scarlet Lady ship's Showcase Tour / media event in PortMiami) for July 15th (4-day "Richard's Birthday Bash"), with the inaugural cruise departing on August 7th from Miami. The ship's originally planned maiden voyage was on March 29th (3-day "Sneak-A-Peek Cruise").

All the scheduled between March 26-August 7th (a total of 29) departures were cancelled. In mid-May, Virgin cancelled 15 additional departures (through October 15, planned start on October 16). The 4-night "Richard Branson's 70th Birthday Cruise" (originally planned for July 15, 2020) was rescheduled for July 14, 2021. In late-September, Virgin cancelled all Scarlet Lady's November itineraries. For the list of all cancelled Virgin cruises see at Scarlet Lady ship's CruiseMinus page.

All affected bookings were provided with the options to cancel with a 125% refund (100% monetary refund) plus 25% in FCC (future cruise credit) or rebook with 200% refund in FCC. As a promo offer, all bookings made by June 30, 2020, received up to USD 500 per person in OBC (onboard credit). A full (100%) monetary refund was optional for cancellations made between May 21-December 31, 2020.

After the May-announced Scarlet Lady cruise cancellations, all rebookings made with the 200% FCC were fully refunded (200%) and additionally received 25% in FCC (to be used on another booking). Virgin Voyages also introduced the "Smooth Sailing Program" which allows for itineraries in 2020 (through December 16) the final payment dates to be moved to 60 days (previously 120 days) prior departure. Smooth Sailing also allows cancellations up to 48 hours (prior departure) with receiving a full (100%) refund in FCC.

Windstar Cruises

Windstar Cruises suspended its entire fleet's passenger shipping operations (all vessels, worldwide) by cancelling all voyages with pre-scheduled departures in the period March 14 through December 31, 2020 (initially through April 30, May 21, June 30, September 2 and 17, October 14). Operations are planned to resume in January 2021 (initially on May 1, May 22, July 1, September 3 and 18, October 15).

All affected bookings received 125% refunds in FCC (future cruise credit) with rebooking or cash refund (100%) without rebooking. The FCC was transferred to a new booking of any Windstar itinerary departing through December 31, 2021. Rebookings must be made up to 15 days prior departure.

Windstar also changed its cancellation policy (Travel Assurance Booking Policy) to allow cancellations up to 15 days prior departure and receive a full refund (100%) in FCC. The FCC can be used on all itineraries through December 31, 2021. Company's travel agent commission policy (Star Promise) was expanded to pay commissions on all FCCs. For travel agencies (Travel Advisors), on May 18th is reintroduced Windstar's popular travel agent promotion "Sell 3, Sail Free". If the agent sells 3 staterooms (fully deposited), the agent (or a customer) sails for free on a Windstar cruise departing by April 30, 2021, paying only taxes, fees, port charges and gratuities.

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