Coronavirus cruise ships and companies updates

Coronavirus cruise ship companies updates

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Coronavirus (COVID-19) is an ongoing pandemic disease that started with the outbreak in Wuhan China in December 2019. WHO (World Health Organization) officially classified the outbreak as "worldwide pandemic" on March 11, 2020.

NOTE: If you want to skip the following statistical information (including financial), this link jumps down directly to CruiseMapper's table with all Coronavirus-impacted passenger liners.

So far (in 2020), on cruise ships, Coronavirus had affected 3511 people (passengers plus crew, only officially confirmed cases) of whom 73 passengers died. The largest Coronavirus outbreak occurred on Diamond Princess (February) resulting in 15-day ship quarantine (in Port Yokohama) and 712 infected (including 14 deaths). The second-largest Coronavirus cruise outbreak was on the ship Grand Princess (February-March, 2 consecutive voyages (back-to-back), total infected 132, including 7 deaths). Followed a long month of altered or cancelled cruises, ship quarantines/lockdowns and port closures (bans on incoming vessels), mainly in Southeast Asia, Europe and the Caribbean islands. The third most affected ship (Ruby Princess) had 852 cases (passengers plus crew, incl 22 deaths) but those were confirmed days after the debarkation in Sydney NSW and also while the ship was quarantined in Australia.

The next table shows statistical data about some of the most affected / top-pandemic countries as confirmed cases (registered patients) and deaths caused by COVID-19 / SARS-CoV-2 (severe acute respiratory syndrome coronavirus 2). LATEST UPDATE (January 16, 2021): TOTAL DEATHS 2,011M, TOTAL RECOVERED 51,72M. In brackets (per million) is the number of Coronavirus-related DEATHS PER MILLION (country inhabitants).

CountryJanuary 16 (infected)DeathsDeaths per millionTotal population
TOTAL93,821M2,011M-7,6B
USA23,762M396K1168327M
UK

3,318M

88K

1281

67M

Canada697K18K47137M
Brazil8,398M209K980210M

Russia

3,547M65K437144M

France

2,874M70K102167M

Italy

2,359M82K134860M

Spain

2,255M54K116547M

Germany

2,025M47K54483M

Colombia

1,873M48K94650M

Argentina

1,785M45K101245M

Mexico

1,611M138K1075126M

Poland

1,431M33K85538M

Iran

1,321M57K68682M

South Africa

1,314M37K60958M

Peru

1,059M39K119132M
Holland906K13K72917M
Czechia886K14K128111M
Romania689K17K87819M
Belgium677K21K179312M

Annually, common flu infects ~11% of Earth's total population (~800 million), with influenza deaths varying between 0,5 million and 1,2 million (each year). The main issue with COVID-19 is its much longer incubation period (time between the infection and developing the symptoms) which is 7-14-days (compared to influenza's 1-2-days). Statistically, most Coronavirus patients (~98%) develop the symptoms within 12 days after the infection.

  • Coronavirus deaths vary greatly by region/country, with the mortality rates being influenced by the volume of testing and population characteristics (average age, overall health, quality of country's healthcare system). Many countries (including Italy, Spain, Holland, Belgium, Sweden, UK, USA, Canada) report statistical data that includes deaths from suspected COVID-19 cases (including of non-tested people) which results in higher deaths in comparison to countries (like China, Russia, Germany, Japan, Ireland) that report deaths of only confirmed COVID-19 cases.
  • In early-May, according to Johns Hopkins University (private research facility in Baltimore MD), the global average death-to-Coronavirus ratio was 7,1% (7 deaths on 100 cases treated). Nearly all of the Coronavirus deaths are elderly people aged 70+ (Italy's average age is 79,5) and the majority had previous health conditions.
  • On June 5, AstraZeneca (British-Swedish biopharmaceutical, 1999-founded) announced that it started manufacturing of a potential Coronavirus vaccine. The production (~2 billion doses) is ahead of the human trial results. Works on the vaccine started at Oxford University ( England) in late-April, with clinical results expected by August.

Coronavirus spreads similarly to common influenza (via droplets from coughing / sneezing), with exposure-symptom onset time 2-14 days. Predominant symptoms include fever, dry cough, fatigue, sputum production (saliva+mucus), anosmia (smell blindness), breathing problems (shortness of breath), muscle/joint pains, sore throat, headache. Illness complications include pneumonia (lungs inflammation) and ARDS (acute respiratory distress syndrome). China successfully cures COVID-19 patients with Vitamin-C. Russia successfully treats patients with blood plasma taken from Coronavirus survivors.

The financial impact on the ship cruising industry in 2020

According to UNWTO (UN's World Tourism Organization), the ship cruise industry's recovery could be expected by 2020-Q4 (mainly in the USA-Caribbean), but mostly in 2021-Q2. UNWTO expects for 2020 the industry's levels to drop by 70-80% (over 2019), which generally depends on the duration of intercountry travel restrictions and border closures (especially within Europe). According to UNWTO, the financial impact on the industry (projected loss) is between USD 0,85-1,1 billion. The global tourism industry is expected to lose export revenues between USD 0,91-1,2 trillion, affecting between 100-120 million jobs/employees. The cruise travel industry employs ~200,000 shipboard personnel (service staff and maintenance crew).

Between March 12-15, all major cruise shipping companies (ocean and river) suspended operations fleetwide (all vessels in the fleet remained docked/anchored and crewed) for periods ranging from 30 up to 60 days. All cancelled cruises were fully refunded in FCC (future cruise credit).

Between March 16-30, Fincantieri (the world's largest cruise shipbuilding company) suspended all activities at its shipyards and offices in Italy. For 2020-H1 (first-half), Fincantieri reported EUR 137 million (~USD 161M) net loss on EUR 2,4 billion (~USD 2,827B) revenues - compared to 2019-H1's net income EUR 47M on EUR 2,8B revenues. The suspension resulted in EUR 790M (~USD 931M) loss on revenues, or 17,5% decrease (including 13,5% from cruise shipbuilding which represents 57% of Fincantieri's revenue in 2020).

On March 16, Carnival Corporation (world's largest cruise shipowner) loaned USD 3 billion (~EUR 2,77B) with maturity in September 2020. On March 31, Carnival Corp announced plans to issue USD 6B (~EUR 5,49B) in stock and debt - including USD 1,25B (in shares), USD 3B (in secured notes due 2023, assets-backed loan) and USD 1,75B (in convertible notes due 2023, debt that converts into equity).

  • On April 2, were issued Carnival Corporation common stocks for USD 0,5 billion (reduced from the announced USD 1,25B) or a total of 62,5 million ordinary shares at USD 8 per share.
  • In mid-May, to further strengthen its liquidity, Carnival Corporation announced a combination of (company-wide / including senior management) furloughs, layoffs, reduced workweeks, salary reductions. These moves resulted in hundreds of millions in cash conservation.
  • On June 30, Carnival UK laid off 1/3 of its shore-based staff.
  • For 2020-H1, Carnival reported revenues (USD 5,5 billion, with losses USD 5,2 billion), cash (USD 6,9 billion - compared to 2019-H1's USD 518 million), total assets (USD 49,8 billion), current liabilities/short-term financial obligations (USD 11,9 billion), long-term debt USD (4,9 billion).
  • In mid-August, Carnival Corporation reported in a regulatory filing that as of July 31 it had USD 7,9 billion (~EUR 6,671B) in cash and cash equivalents, with average monthly cash burn rate (2020-H2) ~USD 650 million (~EUR 550M). This allows ~12 months of cash with no-sailing ships, to be spent on vessel operations, administrative expenses, capital expenditures/export credit facilities, loans' interests.
  • For 2020-Q3 (ending Aug 31), Carnival reported GAAP net loss USD 2,9 billion (including USD 900M non-cash charges), adjusted net loss USD 1,7B, USD 8,2B cash and cash equivalents, average monthly cash burn rate USD 770M (~$17K per minute). A total of 19 older vessels left the 9-brand fleet (~13% of Carnival's total passenger capacity).
  • For 2020-Q4 (ending Nov 30), Carnival reported GAAP net loss USD 2,2B, adjusted net loss USD 1,9B, cash and cash equivalents USD 9,5B, monthly cash burn rate ~USD 500M (~16 months of cash), customer deposits balance USD 2,2B (mainly FCCs).

On March 23, RCG-Royal Caribbean Group (world's 2nd-largest cruise shipowner) loaned USD 2,2 billion (~EUR 2,03B) with maturity in March 2021 and an optional extension for 364 more days (till March 2022). With the new financing, RCG had USD 3,6+ billion of liquidity (cash deposits plus undrawn credit facilities). The money was secured term-loaned from 3 US banks (JPMorgan Chase, Bank of America Corporation, Goldman Sachs Group) plus the French banking group BNP Paribas.

  • In mid-April, RCG that ~26% of its USA-based employees (~1300 Americans, out of 5000+) will be permanently laid off or 90-day furloughed (with paid benefits). In early-June, RCG issued Senior Notes (due 2023, fully and unconditionally guaranteed) to aggregate up to USD 1 billion.
  • In early-August, RCG amended a USD 1,55B unsecured revolving loan facility (due 2022) with Nordea Bank Abp, a USD 1,925B unsecured revolving loan facility (due 2024) with Scotiabank and a USD 1B unsecured loan (3-year) with Bank of America Corporation.
  • As of June 30, RCG had liquidity of ~USD 4,1 billion (cash and cash equivalents) which is considered enough to survive until the end of 2021 without any income. On August 12, RCG secured a USD 700 million term loan from Morgan Stanley (investment bank) at 3,75% interest and maturing on Aug 12, 2021. The loan can be increased up to USD 1 billion and was guaranteed by RCI Holdings LLC - the RCG subsidiary that owns all vessels.
  • For 2020-Q3, RCG reported Adjusted Net Loss USD 1,2 billion, Adjusted Net Income USD 896,8M, ship expenses USD 308,6M (down from USD 680,4M for 2020-Q2) and average monthly cash burn ~USD 270M (~EUR 230M - loan interests, ship and administrative expenses, hedging costs, capital expenditures, but excluding cash refunds of cruise deposits, cash inflows from bookings, agent commissions, debt obligations). As of September 30, 2020, RCG had liquid assets ~USD 3,7B (USD 3B in cash and cash equivalents).
  • In late-August, Awilhelmsen AS (Norwegian investment company) sold 2 million RCL shares (~USD 126,91M). Awilhelmsen still owns ~18 million RCL shares.
  • Between December 3-31, RCG exhausted its entire USD 1 billion ATM (at-the-market) offering (~13M RCL shares/average sale price USD 76,65 per share) diluting the company by ~5,8%. ATM is when a company raises money through gradual stock exchange sales instead of selling at once large blocks of stock to big investors (usually at a discount).

On March 12, NCLH (world's 3rd-largest cruise shipowner) borrowed USD 1,55 billion (~EUR 1,43B) via two loans - USD 675M (final payment Mar 2021) and USD 875M (maturity in Jan 2024). On May 6, NCLH successfully secured USD 2,225B of additional liquidity. The capital transactions (by Goldman Sachs) consisted of USD 400M (public offering of common equity/shareholders at 5,375%), USD 750M (exchangeable senior notes/bonds), USD 675M (senior secured notes/debt at 10.25%) and USD 400M (private investment from L Catterton/USA-based equity capital investment company).

  • For 2020-Q3, NCLH reported USD 1,5B gross proceeds ($288M public offering of common equity, $450M exchangeable senior notes, $750M senior secured notes), GAAP net loss USD 677,4M, Adjusted Net Loss USD 638,7M, Revenue USD 6,5M ($1,9B in 2019), Interest expenses USD 139,7M ($60,2M in 2019)
  • NCLH's average monthly cash burn rate was lowered to ~USD 175M/~EUR 150M (2020-Q4) and ~USD 160M (2020-H2).
  • NCLH has liquidity ~USD 3,5 billion.
  • In mid-November, NCLH issued 40 million common stocks ($20,80 per share) to raise USD 800M (5-month no-sail operations capital).
  • In December, NCLH offered for purchase senior notes (5,875%, due 2026) for USD 850M, to be used for general corporate purposes.

On March 27, TUI AG (owner of 3 cruise companies - TUI, Marella UK, Hapag-Lloyd) loaned from KfW Bank (state-owned, Germany's 3rd-largest) EUR 1,8B (~USD 2,01B) to its existing credit - to total EUR 3,1B (cash and Revolving Credit Facility). Besides its cruise shipping services, TUI AG also temporarily suspended its flight-, hotel- and tour divisions operations.

On April 9, CDC announced that 20 cruise liners currently docked/anchored in the USA have confirmed or suspected COVID-19 cases among their crew. In the same statement, CDC extended its "No Sail Order" (departures from the USA) through July 24 (incl). On July 16, it was extended through September 30 (incl), and on Sept 30th CDC extended it through October 31 (ex-USA cruises resume on November 1). Reportedly, CDC Director (Robert Redfield) wanted an extension through February 2021 but was overruled by the White House (Trump administration).

  • Carnival Corporation spends/burns monthly on no-sail operations ~USD 650 million. Carnival's global fleet includes the brands/subsidiaries AIDA, CCL-Carnival, Costa, Cunard, HAL-Holland America, P&O UK, P&O Australia, Princess, Seabourn.
  • RCG-Royal Caribbean spends/burns ~USD 250-290 million monthly on fleetwide no-sail operations. These expenses (operating plus administrative) were reduced from ~USD 400 after employment reduction (shipboard and ashore). RCG's global fleet includes the brands/subsidiaries RCI, Azmara, Celebrity, Marella, Pullmantur, Silversea, TUI.
  • NCLH-Norwegian spends/burns ~USD 160 million monthly on fleetwide no-sail operations. NCLH's global fleet includes the brands/subsidiaries NCL-Norwegian, NCL America, Oceania, RSSC-Regent Seven Seas.
  • An MSC's no-sail month costs ~USD 180 million.
 

During the lay-up period, on the passenger-free cruise liners, the crew was allowed to use all public areas (including bars and restaurants) and also provided with free and unlimited Internet (available 24 hours).

  • Cold lay-up is shutting down the ship's onboard operations in order to cut costs. The non-employed vessel (out of service) is moored/anchored at a safe place (sheltered from bad weather) and awaiting new employment or charter.
  • Hot lay-up is when the out of service vessel can restart operations/ reenter service at a short notice.

In 2020 (February 9 through December) to The Philippines were repatriated (via charter flights and marine vessels) a total of 95974 Filipino crew (29,3% of all the 327511 overseas working Filipinos).

For the period March 13, 2020, through February 28, 2021 (previously until June 1, July 1 and October 31, 2020), Canada banned from docking in its ports all passenger ships (cruise and ferries) which have passenger+crew capacity 100+. The ban cancelled both New England USA-Canada and Alaskan seasons as most non-US-flagged cruise ships are required to visit a foreign port along the itinerary. After July 1 were allowed passenger vessels only in Canadian inland waterways in Nunavut, NWT (Northwest Territories) and Yukon.

New Zealand banned cruise vessels between March 14 - June 30. Australia banned ships with capacity 100+ passengers for the period March 15, 2020, through March 17, 2021 (previously through June 17, September 17 and December 17, 2020).

CLIA member companies (all major cruise brands) suspended departures from US ports initially through Sept 15, then through October 31, November 20 and eventually through December 31. According to CLIA stats, in 2018 the industry generated ~USD 53+ billion (economic activities), supported 421,000+ jobs in the USA, with every 30th cruiser (from US ports) supporting 1 American job. CLIA's stats for 2019 show that the industry sustained ~1,166 million jobs equaling USD 50,53 billion (wages and salaries) and USD 154,5 billion total output worldwide. According to CLIA, one day of cruise suspension in the USA results in a loss of ~USD 110 million (in economic activities) and ~1000 American jobs. The March-November cruise pause resulted in USD 25+ billion loss (economic activities) and 164,000+ lost American jobs.

In June 2020, Pullmantur Cruceros (joint-venture owned by Cruises Investment Holding and RCG-Royal Caribbean) filed for a supervised reorganization/bankruptcy under Spain's insolvency laws. According to unofficial information, Pullmantur's 3 liners will be dismantled at Aliaga Ship Breaking Yard (Turkey).

In May, Carnival Corporation announced plans to sell (including for scrapping) 6 "less efficient ships" in 2020. In July, the number grew to 13 (~9% reduction in fleet's passenger capacity), in September - to 18 (12% fleet reduction). Between 2006-2018, Carnival sold/exited 28 liners. Carnival expected only 5 of all 9 newbuilds (2020-2021) to be delivered as planned, and also delayed deliveries of all scheduled for 2022-2023 newbuilds.

In July, Carnival Corporation reported operating costs reduction by USD 7+ billion, capital expenditures reduction by USD 5+ billion (2020-Q2 through FY2021), additional liquidity USD 10+ billion, USD 1,3B savings for FY2020 (from reduced administrative expenses and non-newbuild expenditures) and newbuild capital expenditures (FY2020) reduction by USD 0,6+ billion. Officially, Carnival reported an average monthly cash burn (for 2020-H2) of ~USD 650 million. In June 2020, ~60% of the global fleet's 2021 bookings were new, with the remaining ~40% being rebooking with FCCs (credits from cancelled voyages).

In late-July, FT Group (German travel company) announced shutting down its branch FTI Cruises (MS Berlin ship) effectively on November 1.

On July 3, Kleven Verft AS (shipbuilding yard in Ulsteinvik Norway) filed for bankruptcy protection. Due to financial difficulties, in 2017 the shipyard was sold to Hurtigruten (Norway), then in January 2020 to DIV Group (Croatia).

On July 6, the Eckero Line (Finland)-owned subsidiary Birka Cruises was shut down. The brand's only cruise ship Birka Stockholm (2004-built) operated the Sweden-Finland route Stockholm-Mariehamn Aland. ~500 employees (mainly crew) lost their jobs. Birka Stockholm is planned for drydock conversion.

On July 20, CMV's parent company SQTL (South Quay Travel & Leisure Ltd) was placed into administration / filed for bankruptcy. The UK-based SQTL traded as "Cruise and Maritime Voyages" (trademarked brand, aka CMV). In June, SQTL-CMV entered into emergency talks with potential investors and lenders but failed to secure funding. In October, all the 5x CMV ships (SQTL-owned) were sold at an auction in London.

As of July 31, GHK-Genting Hong Kong Ltd reported USD 3,4 billion in cash and cash equivalents. As of April 3, the Malaysian-Chinese billionaire Tan Sri Lim Kok Thay owned 69% of GHK. GHK (1965-founded) is a Hong Kong China-based holding company that operates cruise, shipbuilding and resort businesses, and also owns Dream Cruises, Star Cruises, Crystal Cruises, MV Werften's shipyards in Germany (Papenburg, Rostock) and Finland (Meyer Turku).

On August 20, GHK suspended all payments to creditors, triggering a 58% drop in its shares. For 2020-H1, GHK reported a net loss of USD 687,1 million (USD 55,2 for 2019-H1) after suspending cruise shipping (March-December) and shipbuilding (March-October) operations due to the Coronavirus crisis. GHK applied for long-term funding from Germany's Federal Government (Economic Stabilization Fund) and started seeking an equity partner (private equity firm/investment management company) or debt funding (by private investors) for a stake in Crystal Cruises (ultra-luxury brand). In early-October was announced that GHK will receive EUR 193M (~USD 227M) from the German Government as a bailout for the MV Werften shipyards.

In mid-October, Jalesh Cruises India (2019-founded with one-ship/MS Karnika) went bankrupt.

In early-November, AIDA Cruises applied for a EUR 400 million loan from WSF/Wirtschaftsstablisierungsfonds (German Government's Economic Stabilisation Fund).

In Europe, several intercountry ferry routes were suspended and numerous major seaports closed through July. Large ferry companies announced job redundancies (shipboard and offshore job furloughs) due to drop in Baltic Sea's passenger shipping traffic.

Eventually, all cruise shipping companies cancelled their remaining 2020 schedules. New ships under construction (planned for deliveries in 2020-2021) were delayed due to shipyard closures and reduced staff. Those included Odyssey OTS, Wonder OTS, P&O Iona, Carnival Mardi Gras, Enchanted Princess, Celebrity Apex, Costa Firenze, Crystal Endeavor. Shipbuilding orders were postponed or cancelled. Older (30+ years of age) vessels were retired from the fleets - most were sold to smaller and new companies, many were scrapped. Companies' shore-based staff was largely reduced (RIF/laid-off), the majority of ship crew contracts were terminated and the crew repatriated.

New shipboard safety rules

On July 2 was released the European Union's 49-page document "Interim Guidance for Restarting Cruise Operations". It recommends new safety protocols (approved by CLIA) including:

  • EU Monitoring (worldwide epidemiological situation, rules, travel restrictions)
  • approved contingency (COVID-19 outbreak management) plan, adequate onboard testing capacity and crew training
  • arrangements for onboard medical treatments and ashore ambulance services
  • arrangements (repatriation, onboard quarantine of close contacts, onboard isolation of asymptomatic passengers)
  • reporting to the next scheduled cruise port of any possible cases
  • reduced ship capacity (passengers and crew), no indoor swimming pools, no self-service buffet dining
  • onboard physician (resident doctor and nurse on the ship)

Using face masks is required (by both pax and crew) on buses, during boarding, in the ship's Casino, Infirmary, elevators, hallways/corridors.

Forced social/physical distancing (at least 5 ft / 1,5 m from each other) to be maintained during boarding, at waiting areas and transport stations. Enhanced shipboard hygiene measures include handwashing with soap or alcohol-based liquids (containing min 60% ethanol or 70% Isopropyl alcohol/isopropanol).

In early-August, MSC Cruises released a video about the company's new health and safety protocols.

 

Coronavirus cruise ship outbreaks 2020

Note: If even one crew on a cruise liner is tested Coronavirus-positive, on the vessel are immediately implemented the following emergency safety rules.

  • All staff-crew are transferred from their cabins (usually with double-quad occupancy) to passenger staterooms (cabins located on decks above the crew deck) and accommodated one person per room.
  • Only on-duty crew are allowed to leave the staterooms - the rest must remain isolated.
  • Smoking anywhere on the ship is forbidden.
  • Food, water, linens and toilet paper are delivered to the staterooms upon request. Food-beverage items are ordered from a menu via cabin TV's infotainment system.
  • The Infirmary (served by a nurse on 24-hour duty) must be called immediately after experiencing flu-like symptoms (dry coughing, high fever, breathing difficulties).
  • Temperature screenings are conducted twice daily (in the staterooms).

According to a USCG (Coast Guard) report issued on April 4th, in or near USA's territorial waters were a total of 114 cruise ships carrying mainly crew (~93,000). Another 41 liners (with ~41000 crew) were en-route and close to the USA. On April 6th, CDC updated its regulations for disembarked cruise passenger transportation stating that those without the symptoms (or experience only mild symptoms) should be disembarked in the USA as quickly as possible and immediately repatriated (via chartered flights) or bussed back home (via private transportation). Using commercial flights and public transportation is not allowed anymore.

According to CDC's July-issued no-sail order (20-page document), between March 1 and July 10, 80% of the cruise ships in the CDC jurisdiction were affected by COVID-19, with ~3000 cases (suspected and confirmed) and 34 deaths on cruise vessels in the USA's territorial waters.

(Cruise Line) Ship(Dates) ItinerarySick Passengers-Crew

(SeaDream Yachts) SeaDream 1

(November) 7-day Caribbean roundtrip from Bridgetown Barbados

7 passengers (out of 53), 2 crew (out of 66)

(Nicko Cruises) MS Frederic Chopin

(October) Havel River cruise roundtrip from Potsdam

10 crew

(Ponant) Le Jacques Cartier

(Oct-Nov) 7-day Mediterranean roundtrip from Marseille France

3 passengers (out of 73), 10 crew (out of 92)

(Scylla Cruises) Swiss Crystal

(October 10-17, music-themed) 7-night Danube and Main river cruise from Passau to Frankfurt

60 passengers (out of 92)

(Costa Cruises) Costa Diadema

(October) 7-day Mediterranean from Genoa

7 passengers

(Aranui Cruises) Aranui 5

(September) 12-day French Polynesia roundtrip from Papeete Tahiti

7 crew (out of 64)

(CroisiEurope) Vasco de Gama

(September) 7-day Douro River cruise from Oporto, Portugal

5 crew (out of 20), 2 passengers (out of 67)

(Hurtigruten) Roald Amundsen

(July) 7-day Svalbard cruise from Tromso Norway

42 crew (out of 162), 29 passengers (out of 170)

(TUI) Mein Schiff 1

(July) 3-day "Blue Cruise" / cruise to nowhere from Kiel Germany

5 crew

(Royal Caribbean) Adventure Of The Seas

(May) in Falmouth Jamaica, while repatriating RCI's Caribbean crew

19 crew out of 1044

(TUI) Mein Schiff 3

(May) while docked in Cuxhaven, Germany

9 crew out of 2899!

(NCL) Norwegian Gem

(April) while anchored off Great Stirrup Cay, Bahamas

2 crew deaths

(Costa Asia) Costa Atlantica

(April) while docked in Nagasaki Japan

149 crew (out of 623)

(Celebrity Cruises Galapagos) Celebrity Flora

(April) while anchored off Seymour Island (Galapagos Islands, Ecuador)

48 crew (out of 69)

(Costa Cruises) Costa Fascinosa

(April) while docked in Santos Brazil

43 crew (out of 764), including 3 deaths

(Fred Olsen) Black Watch

(April) while anchored in Firth of Forth, Scotland

10 crew

(Marella Cruises) Marella Explorer 2

(March-April) while in the Caribbean

19 passengers, 4 crew, 1 passenger death

(NCL America) Pride of America

(April) while docked at homeport Honolulu Hawaii

7 crew

(Aurora Expeditions) Greg Mortimer

(March 14 - April 5) 21day South Georgia and Antarctica roundtrip from Ushuaia Argentina

128 passengers (incl 1 death), 37 crew

(Pullmantur) Horizon

(April 4) while quarantined / docked in Dubai, with 250 staff-crew, no passengers

~125 crew (50% of all)

(Princess Cruises) Coral Princess

(March 31) while docked in Bridgetown Barbados

15 (5 crew, 10 passengers, incl 3 deaths), another 67 (29 passengers + 38 crew) remained quarantined onboard

(Disney Cruise Line) Disney Wonder

(March 6-20) 14day Panama Canal from NOLA to San Diego

1 passenger, 46 crew (unofficially ~200 crew, 3 passenger deaths)

(Celebrity Cruises) Celebrity Solstice

(March 20) debarkation in Sydney NSW

20 passengers (including 1 death)

(Royal Caribbean) Voyager Of The Seas

(March 31) while anchored off Kembla (NSW Australia)

5 crew, 35 passengers (including 1 death)

(Celebrity Cruises) Celebrity Eclipse

(March 31) upon debarkation in San Diego CA

5 passengers, 63 crew, including 3 passenger deaths

(Royal Caribbean) Symphony Of The Seas

(March-April) while anchored off Coco Cay, Bahamas

32 crew, including 1 death

(Royal Caribbean) Oasis Of The Seas

(March-April) while anchored at Coco Cay Island, Bahamas

17 crew, including 3 crew deaths

(Celebrity Cruises) Celebrity Apex

(March-April) the newbuild ship was docked at Chantiers de l'Atlantique Shipyard (Saint-Nazaire, France) with 1407 crew onboard

224 crew

(Phoenix Reisen) Artania

(March 28) debarkation in Fremantle Australia

89 (crew+pax), including 1 crew death and 3 passenger deaths

(Celebrity Cruises) Celebrity Infinity

(March 23) two days after debarkation in Tampa Florida

3 crew (incl 1 death)

(Royal Caribbean) Ovation Of The Seas

(March 11-18) 7day New Zealand from Sydney Australia

32 passengers, plus 79 (after debarkation)

(Holland America) Zaandam

(March 7-21) 14day South America (Argentina-Chile) from Buenos Aires to San Antonio

4 passenger deaths, plus 14 confirmed cases (13 passengers + 1 crew), 250 non-confirmed cases (107 passengers + 143 crew / with flu-like symptoms)

(MSC Cruises) MSC Opera

Since March 10, the liner is quarantined in Port Genoa (Italy).

8 crew

(Princess Cruises) Ruby Princess

(March 8-21) 14day New Zealand from Sydney NSW

852 (passengers plus crew), including 22 passenger deaths, ship quarantine in Australia

(Costa Cruises) Costa Magica

(March 13-20) 7day Caribbean from Pointe-a-Pitre, Guadeloupe

3 passengers, 7 crew

(Costa Cruises) Costa Favolosa

(March 9-16) 7day Caribbean from La Romana, Dominican Republic

3 passengers, 10 crew (incl 1 death)

(Silversea) Silver Shadow

(March 7-27) 20day South America and Caribbean from Rio de Janeiro to Fort Lauderdale

2 passengers (incl 1 death), ship quarantine in Recife Brazil

(Costa Cruises) Costa Luminosa

(March 5-22) 17day Caribbean and Transatlantic from Fort Lauderdale to Naples

46 passengers (incl 2 deaths), 48 crew (incl 1 death)

(Princess) Grand Princess

(Feb 21 - Mar 7) 15day Hawaii and Mexico from San Francisco CA

132 (including 7 deaths), ship quarantine off San Francisco

(Princess) Diamond Princess

(February) 8day Japan and Taiwan cruises from Yokohama-Tokyo

outbreak with 712 infected (including 14 deaths), ship quarantine in Port Yokohama

(GHK-Dream Cruises) World Dream

(January 19-24) 5day China to Vietnam, roundtrip from Nansha-Guangzhou

12 passengers, ship quarantine in Hong Kong

On March 19, Carnival Corporation, in a press release, offered its permanently docked at ports cruise liners (during the lockdown period) to be used as hospitals for treating non-Coronavirus patients (not as quarantine facilities). These large liners have a minimum cabin capacity of 1000 (per vessel). Each stateroom has an en-suite bathroom (shower-washbasin-toilet) and can be quickly fitted with various medical and remote monitoring equipment (cardiac, respiratory, oxygen saturation, CCTV). All onboard operations (machinery maintenance, food and beverages, cleaning services) are provided by the staff and crew already on the vessel. Carnival stated that the monthly cost per vessel is ~USD 1 million (prolonged ship layup) and ~USD 2-3 million (warm ship layup). Prolonged layup means that the vessel is manned by a reduced crew, which lowers operational costs but adds time (1-2 weeks at least) to restart service. Warm layup means that the vessel remains fully crewed and operational.

Coronavirus Line Updates

AIDA Cruises

AIDA Cruises suspended its entire fleet's passenger shipping operations (all liners) cancelling all voyages with pre-scheduled departures in the period March 14 through October 31, 2020 (previously through April 30, May 31, July 31, August 31 and September 30). Operations resumed on October 17 with AIDAblu (7-day Mediterranean from Civitavecchia-Rome, through Nov 28) and fleetwide on November 1. However, on Oct 29, due to Germany's imposed public life and travel restrictions, AIDA cancelled all voyages through Nov 30. AIDAperla and AIDAmar were scheduled for 7-day ex-Gran Canaria roundtrips (in the Canaries) starting December 5, but the program was cancelled. AIDAprima’s Dubai 2021 winter program was cancelled.

Initially, as exceptions were announced the ships Perla (Aug 12, from Hamburg), Diva (Aug 15, from Warnemunde-Rostock) and Prima (Aug 15, from Kiel). However, these departures were cancelled as the flag-state (Italy) delayed its approval for the restart. Eventually, AIDA extended its passenger shipping pause through early-March 2021.

Next are listed all AIDA shps and their first departure dates/regions in 2021 - AIDAperla (Mar 6/Canaries), AIDAmar (Mar 7/Canaries), AIDAprima (Apr 26/Baltic), AIDAstella (Mar 6/Mediterranean), AIDAsol (Mar 6/UK), AIDAaura (Apr 28/Baltic-Norway), AIDAcara (Apr 16/Mediterranean), AIDAluna (Mar 31/UK-Norway), AIDAnova (Mar 31/Mediterranean), AIDAblu (Apr 4/Mediterranean-Adriatic), AIDAdiva (Apr 7/Baltic), AIDAvita (Apr 20/Mediterranean), AIDAmira (Apr 16/Mediterranean), AIDAbella (Apr 29/Mediterranean), AIDAcosma (newbuild*/May 8 / Oct 23/Mediterranean).

In early-June, AIDA cancelled all Canada and USA voyages scheduled for 2020. The latest cancellation affected 2 liners - AIDAluna (homeported in NYC) and AIDAdiva (departures from NYC and Montreal).

On July 9, AIDA announced that will restart operations with three liners and "cruises to nowhere" - roundtrips from Germany on Baltic Sea itineraries that don't have transit/call ports. In the meantime, if some seaports reopen for cruise vessels, these destinations could be eventually included in the itinerary. These "nowhere cruise ships" are AIDAperla (August 12 / 3-nights from Hamburg), AIDAmar (August 12, from Warnemunde) and AIDAblu (August 16 / 4-nights from Kiel). Bookings were opened on July 9.

Due to delayed flag-state (Italy) approval for passenger shipping, AIDA cancelled four of the scheduled for early-August short cruises - on AIDAperla (Hamburg-roundtrips Aug 5-8, Aug 8-12 and Aug 12-15) and on AIDAmar (Warnemunde roundtrip Aug 12-16). Following the latest cancellations, AIDA planned to restart cruises on August 15 with AIDAperla (leaving from Hamburg). On August 16 were scheduled AIDAblu (from Kiel) and AIDAmar (from Warnemunde).

In mid-September was announced a special (Oct 17 through Nov 28) Mediterranean program based on 7-day roundtrips from Civitavecchia (overnight) visiting Sicily (Palermo and Catania), Naples and La Spezia.

In late-November, AIDA cancelled all departures on AIDAprima (from Dubai) and AIDAstella (from Palma de Mallorca, Balearic Spain) planned for December 1, 2020, through January 26, 2021.

All affected bookings received full refunds, including on prepurchased through AIDA packages and services. For the period, all the company's employees had the options to either remain onboard or leave the vessel and return home (without terminating the job contract with AIDA Kreuzfahrten). All affected bookings received 110% refund in FCC (future cruise credit). The FCC can be used for rebooking on any cruise ship / itinerary (fleetwide) with departure through December 31, 2021. The FCC is redeemable for MyAIDA (pre-purchasing shore excursions, onboard specialty dining and wellness services) or can be transferred to OBC (onboard credit).

AmaWaterways

APT River Cruises suspended its entire fleet's passenger shipping operations (all boats of the brands AMAwaterways and TravelMarvel) cancelling all voyages with pre-scheduled departures in the period March 14 through December 31, 2020 (previously through May 31, June 29, July 31, September 14, October 31). Operations were planned to resume on November 1, excepting the AmaStella boat (cruising in Germany-only since July 2020). However, in mid-October was cancelled the entire 2020 season, excepting only the Rein River deployed AmaStella.

All affected bookings received 115% refund (with rebooking) or 100% monetary refund. AMAwaterways offers (for a limited time) special provisions which allow guests with new or existing bookings to purchase "AmaWaterways Travel Waiver Plus" which provides cancellation for any reason, up to 24 hours prior to the start of the booked services (cruise, land extensions, hotels, flights, etc).

The affected APT Tours (River or Ocean cruises) bookings can be rebooked up to 14 days prior departure, with refunds in FCC (Future Cruise Credit). The FCC can be used in either 2020, 2021 or 2022, with a change fee of GBP 125 per person.

PROMO OFFER: In mid-May, 2020, AmaWaterways announced a promotional campaign by offering complimentary river cruises to frontline personnel (first responders, medical, essential service employees). The offer is via free FCC (Future Cruise Certificate/Credit) that can be used on any European or Asian itinerary with departure through December 31, 2021. For making these FCC reservations are needed only valid ID and one paying passenger (in the same stateroom). Promo bookings also must be made within 90 days prior departure.

American Cruise Lines

ACL-American Cruise Lines suspended its entire fleet's passenger shipping operations (all vessels) cancelling all voyages with pre-scheduled departures in the period March 14 through early-December 2020. Fleet operations are planned to resume on the following dates (by ship) in 2020 and 2021.

  • American Jazz (Dec 20 from New Orleans)
  • MS Independence (Dec 20 from Jacksonville FL)
  • American Star (Feb 27 from Jacksonville FL)
  • America (Feb 28 from New Orleans)
  • American Song (March 14 from Portland OR)
  • American Constitution (March 17 from Baltimore MD)
  • American Pride (March 20 from Portland OR)
  • Queen of the Mississippi (March 20 from Memphis TN)
  • Queen of the West (April 3 from Portland OR)
  • American Constellation (April 6 from Seattle WA)
  • American Spirit (April 10 from Seattle WA)
  • American Harmony (April 21 from Portland OR)

ACL boats will initially operate with reduced (75% of the max) passenger capacity. All affected bookings were fully refunded (100% monetary refund). With rebooking is offered 125% FCC (Future Cruise Credit) based on the fares paid for the cancelled cruises. The FCC must be used before December 31, 2021.

American Queen Steamboat Company

AQSC suspended its entire fleet's passenger shipping operations (all riverboats) by cancelling all voyages with pre-scheduled departures in the period March 14, 2020, through March 2021. Fleet operations are currently planned to resume on the following dates (by ship).

  • American Countess (March 14)
  • American Duchess (March 28)
  • American Queen (April 5)
  • American Empress (April 18)
  • (Victory Cruise Lines ships) Victory I and Victory II (April 4)

Previously, passenger shipping operations were planned to resume on August 2 (American Empress), August 8 (American Countess, American Queen) and August 16 (American Duchess). All affected bookings received a full refund (100% cash) or 125% refund as FCC (future cruise credit) with rebooking. Any booking may move to another departure date in 2020 and their current cancellation penalty applies to the new departure date. The new booking must be of equal or greater value and the customer is responsible for any increase in fare. AQSC covers flight change fees for all immediately rebooking customers.

The AQSC-owned company "Victory Cruise Lines" also suspended passenger shipping operations. The Victory 1 ship cruises were initially cancelled through June 30, 2020 (planned to resume on July 5), while the Victory 2 ship cruises scheduled for 2020 were all cancelled. In late-May, AQSC also cancelled the entire 2020 program of Victory 1. Victory Cruise Line's suspension was due to Canadia's travel restrictions. All affected bookings received a full monetary refund (100%) or 125% refund as FCC with rebooking.

Arosa Cruises

A-Rosa Cruises suspended its entire fleet's passenger shipping operations (all riverboats) by cancelling all voyages with pre-scheduled departures in the period March 14, 2020, through early-March 2021. Operations were planned to resume in 2020 on Rhine River (June 17), Danube River (June 20), French rivers (July 11) and Douro River (October 28). Later were cancelled all river cruises (Douro-Danube-Rhine) scheduled for 2020.

All affected bookings received full refunds, including on prepurchased through A-ROSA Flusskreuzfahrten packages and services. With rebooking were offered EUR 50 pp in OBC (onboard credit) plus 30% discount on a future Arosa cruise booking.

 

Avalon Waterways

Avalon Waterways suspended its entire fleet's passenger shipping operations (all riverboats) by cancelling all voyages with pre-scheduled departures in the period March 14 through December 31, 2020. Operations were planned to resume on October 1, 2020, but the fleet's pause was eventually extended through 2021 January (Asia) and March (Europe).

All affected Avalon river cruise and cruisetour bookings received a full (100%) monetary refund, including on prepurchased through Avalon Waterways packages and services.

Azamara Cruises

RCCL-Royal Caribbean Group (shipowner) suspended its entire fleet's passenger shipping operations (RCI-Royal Caribbean International, Celebrity Cruises, Silversea Cruises and Azamara Cruises) worldwide by cancelling all voyages with pre-scheduled departures in the period March 13, 2020, through April 30, 2021. Operations are currently planned to resume on May 1 (Azamara Quest and Azamara Journey) and May 9 (Azamara Pursuit).

All affected bookings received full refunds (100%), including on prepurchased through Azamara cruise packages and services. With rebooking are offered 125% refunds in FCC (future cruise credit) to be used on itineraries that depart up to April 30, 2022. The FCC must be redeemed by January 1, 2021. Changing the FCC to a monetary refund (100%) must be done by December 31, 2020. Azamara's Cancellation Policy was extended to allow penalty-free cancellations up to 48 hours prior departure (all officially cancelled itineraries) and receive an FCC.

Bahamas Paradise Cruise Line

Due to the Coronavirus pandemic, Bahamas Paradise suspended its fleet's passenger shipping operations (both vessels) cancelling all voyages with pre-scheduled departures in the period March 15 through December 17, 2020 (previously through May 7, June 11, July 24, August 27, September 30 and November 3). Grand Classica ship starts mini-cruises to Grand Bahama Island on December 18. Grand Celebration ship restarts voyages on March 3, 2021. Bahamas Paradise cruise ships will be operated at 60% passenger capacity, by closing two cabin decks on each liner.

All affected bookings received a full (100%) monetary refund, including on prepurchased through the cruise company packages and services. A 125% refund in FCC (future cruise credit) was given with rebooking.

Carnival Cruise Line

CCL-Carnival Cruise Line suspended its fleet's passenger shipping operations by cancelling all voyages with pre-scheduled departures in the period March 13, 2020, through March 31, 2021. Fleet's operations were planned to resume on November 1, 2020, but following CDC's no-sail order extension, CCL cancelled all itineraries planned for November-December 2020. In mid-November were cancelled all departures planned through January 31, in early-December - through Feb 28.

Fleetwide cruise shipping services are currently planned to resume on April 1, 2021.

Initially, CCL scheduled departures from Florida in December 2020 with 3 ships from Miami (Conquest, Horizon, Sunrise) plus 3 ships from Port Canaveral (Elation, Liberty, Breeze), but in late-October, these cruises were cancelled.

Carnival Legend's European voyages (Mediterranean and UK) resume on May 17. CCL's Australian operations (Carnival Splendor out of Sydney NSW) resume on April 2.

Next are listed CCL-Carnival's first departure dates by ship/homeport/destination in 2021:

  • On April 1 depart the ships Ecstasy (Jacksonville), Miracle (San Diego to Baja Mexico), Sunrise (Miami).
  • On April 2 depart the ships Conquest (Miami), Liberty (Port Canaveral), Splendor (from Sydney Australia).
  • On April 3 depart the ships Dream (Galveston), Elation (Port Canaveral), Panorama (Los Angeles to Mexican Riviera), Sensation (Mobile Alabama), Sunshine (Charleston SC), Vista (Galveston).
  • On April 4 depart the ships Breeze (Port Canaveral), Freedom (Galveston), Glory (NOLA New Orleans), Pride (Baltimore to Bermuda).
  • The following liners depart on April 11 (Horizon from Miami), April 24 (Mardi Gras, newbuild 2020, Maiden Voyage from Port Canaveral), May 17 (Legend from Barcelona/Meditteranean).
  • Carnival Radiance (fka Carnival Victory) starts departures from Port Long Beach (3-4-night Catalina Island and Ensenada) on November 5.
  • Carnival Spirit (from Brisbane QLD Australia) departs on June 27.

Due to scheduled drydock refurbishments, Magic (from Port Canaveral), Paradise (from Tampa) and Valor (from NOLA-New Orleans) start voyages on November 6.

  • Carnival Magic's cruises from Miami (March-May), from Norfolk VA (to Bermuda and Caribbean/May-June and September-November) and from NYC (Canada New England and Eastern Caribbean/June-September) were cancelled.
  • Carnival Paradise's Western Caribbean roundtrips from Tampa (March 19 through November 1) were all cancelled.
  • Carnival Valor's Western Caribbean roundtrips from NOLA (April 29 through November 1) were all cancelled.

Carnival Australia (ships Carnival Spirit and Carnival Splendor) was scheduled to resume voyages on November 1, 2020 (respectively, from Brisbane and Sydney), but eventually the pause was extended through 2021 - April 2 (Splendor) and June 12 (Spirit).

All affected bookings received full monetary refunds (100%), including on prepurchased through CCL packages and services. With rebooking (must be made by May 31, 2021), refunds are in FCC (future cruise credit) transferred to the new booking. Cruises 5-day or shorter receive a full monetary refund or a 100% refund in FCC plus USD 300 in OBC (onboard credit) per stateroom. Cruises 6-day and longer receive a full monetary refund or a 100% FCC plus USD 600 in OBC per stateroom.  Booking cancellations prior to the final payment are penalty-free - unless the booking was on a specific promo offer with a non-refundable deposit and/or cruise fare.

Celebrity Cruises

RCCL-Royal Caribbean Group (shipowner) suspended its entire fleet's passenger shipping operations (RCI-Royal Caribbean International, Celebrity Cruises, Silversea Cruises, Azamara Cruises) worldwide by cancelling all voyages with pre-scheduled departures in the period March 13, 2020, through April 30, 2021. Fleetwide operations are planned to resume on May 1, 2021, including Celebrity Galapagos cruises.

Next are listed all Celebrity ships and their first scheduled departure dates/regions in 2021 - Xpedition and Xploration (May 1/Galapagos), Flora (May 2/Galapagos), Apex (May 15/Mediterranean), Infinity (May 8/Mediterranean), Summit (June 7/NYC to Bermuda), Edge (Nov 14/Caribbean), Reflection (May 5/Europe-UK-Baltic), Constellation (Nov 7/Caribbean), Equinox (May 9/Caribbean), Silhouette (May 8/Europe-UK-Baltic), Eclipse (June 13/Alaska from Vancouver), Millennium (May 9/Alaska from Vancouver), Solstice (May 28/Alaska from Seattle).

Celebrity's Australia and New Zealand 2020-2021 winter program was cancelled (affected ships Eclipse and Solstice, both homeported in Sydney NSW and Auckland NZ). All Celebrity repositioning cruises Spring 2021 were cancelled. The ships Edge and Constellation's European schedules (May-November 2021) were cancelled.

All affected bookings received full refunds (100%), including on prepurchased through Celebrity Cruises packages and services. The refunds were in FCC (Future Cruise Credit) to be used on itineraries that depart up to April 30, 2022. The FCC must be redeemed by December 31, 2021. Changing the FCC to a monetary refund (100%) must be done by December 31, 2020. Celebrity's Cancellation Policy was extended to allow penalty-free cancellations up to 48 hours prior departure (all itineraries departing up until September 1, 2020 / initially through July 31) and receive an FCC.

Celestyal Cruises

Celestyal Cruises suspended its fleet's passenger shipping operations (all vessels) by cancelling all voyages with pre-scheduled departures for the period March 14, 2020, through late-April, 2021. Operations were planned to start on July 31 (Celestyal Olympia ship). In late-June, Celestyal cancelled its entire 2020 program and planned the restart for March 6, 2021 (Celestyal Crystal ship). The company currently plans to restart cruises on April 24, 2021, with the ship Celestyal Experience (fka Costa neoRomantica).

All affected bookings received full refunds (100% cash), including on prepurchased through Celestyal packages and services. With rebooking is offered 120% refund in FCC (future cruise credit) transferred to the new booking. The FCC is redeemable until December 31, 2021. For rebooking are open all Celestyal Cruises itineraries scheduled through December 31, 2023. The FCC voucher is sent directly to the customer or the travel agency. If the FCC is not redeemed, upon the voucher's expiration date (December 31, 2021) the customer automatically receives a 100% cash refund.

The company also extended its cancellation policy to allow any Celestyal cruise booking made between March 9 and June 30, 2020 (all 2020-2021 itineraries) to be cancelled up to 7 days prior departure without penalty fees. As a promo offer, all bookings made between October 19 and November 30 (2020) received complimentary travel insurance (Allianz Global Assistance). The insurance included coverage of all medical expenses (also Coronavirus-associated), transportation cost (to the nearest hospital), travel costs (to the next call port), return to home travel expenses, reimbursement for any unused portion of the voyage. Cancellation coverage is optional (at extra cost).

Costa Cruises

Costa Cruises suspended its fleet's passenger shipping operations by cancelling all Italy-visiting voyages with pre-scheduled departures in the period March 9 through October 1, 2020. Operations were planned to resume on August 21 (ship Pacifica), with 5x ships only. In early-December was cancelled the remaining 2020 program. Fleetwide passenger shipping is currently planned to resume on February 27, 2021.

Next are listed Costa's first scheduled departure dates by ship/destination in 2021 - Deliziosa (January 31/Mediterranean), Smeralda (Feb tba/Mediterranean), Firenze (Feb 28/Mediterranean), Luminosa (Feb 28/Mediterranean), Pacifica (Mar 27/Mediterranean), Favolosa (Apri 2/Mediterranean), Magica (Apr 3/Mediterranean), Diadema (Apr 6/Mediterranean), Fascinosa (May 2/Baltic), Fortuna (May 6/Mediterranean). The company's winter 2020-2021 programs for Caribbean (Costa Magica) and South America (Costa Luminosa) were entirely cancelled. The company's winter 2020-2021 programs for Caribbean (Costa Magica) and South America (Costa Luminosa) were entirely cancelled.

With rebooking, all affected bookings received full refunds (100%) in FCC (future cruise credit), including on prepurchased through Costa Cruises packages and services.

On August 13, Costa announced that its cruise operations start in September with two ships - Costa Deliziosa (Sept 6, from Trieste) and Costa Diadema (Sept 21, from Genoa). These voyages were for Italian citizens-only and 7-day roundtrips visiting only ports in Italy - Deliziosa (to Bari, Brindisi, Corigliano-Rossano and Sicily - Siracusa and Catania) and Diadema (to Civitavecchia-Rome, Naples, Cagliari Sardinia, Palermo Sicily, La Spezia). A 3rd liner (Costa Smeralda, departure October 10) was added with 7-day roundtrips from Savona to Genoa, La Spezia, Cagliari Sardinia, Naples, Messina Sicily and Civitavecchia-Rome.

In early-September was cancelled Costa Cruises South America 2020-2021 (November-April) deployment (ships Fascinosa, Luminosa, Pacifica). Costa's South America 2021-2022 program (December-April) will be based on two ships/homeports - Costa Favolosa (out of Santos) and Costa Pacifica (from Rio de Janeiro). In late-October was cancelled Costa Favolosa's Caribbean 2020-2021 program based on homeporting in Pointe-a-Pitre (Guadeloupe).

In mid-June 2020, Carnival Corporation (shipowner) sold Costa Victoria to San Giorgio del Porto (shipyard in Genoa Italy). The new shipowner soon sold the vessel for scrapping (in Piombino Italy).

CroisiEurope

CroisiEurope suspended its entire fleet's passenger shipping operations (all vessels - ocean and riverboats) by cancelling all voyages with pre-scheduled departures in the period March 14, 2020, through early-March 2021.

Operations were planned to resume in July-August 2020, with the following restarting dates - July 13 (Seine River), July 16 (Rhone River, Burgundy Canal barges), July 20 (Rhine River), July 26 (Mediterranean / Corsica Island via CroisiMer), July 31 (Loire River, Danube River), August 3 (Elbe River), August 7 (Douro River Portugal), August 13 (Croatia Adriatic Sea cruises via CroisiMer), August 26 (Gironde River). However, in October, all November-December 2020 departures fleetwide (Europe-Asia-Africa) were cancelled.

All affected bookings received a full (100%) monetary refund. For new bookings, CroisiEurope allows penalty-free cancellation up to 30 days prior departure - excluding booking fees and any ancillary charges.

Cruise and Maritime Voyages

IMPORTANT: On July 20, 2020, the CMV's parent company SQTL (South Quay Travel & Leisure Ltd) was placed into administration / filed for bankruptcy. The UK-based company traded as "Cruise and Maritime Voyages" (trademarked brand).

  • SQTL-CMV's cruisetour packages are protected by ABTA (number V9945). SQTL-CMV's fly-cruise packages are protected by ATOL (number 4619). All CMV cruise bookings (fleetwide/all ships) are effectively cancelled.
  • In June, SQTL-CMV entered into emergency talks with potential investors and lenders. Unfortunately, the company's efforts to secure funding and stay afloat during the Coronavirus crisis failed. The future of the CMV ships (some SQTL-owned, some chartered) remained unknown.
  • (CRUISE SHIPS FOR SALE) All CMV ships were placed on the secondhand market and open for sale. In October the vessels were auctioned via the London UK-based company CW Kellock & Co Ltd (Ship Auctioneers, Brokers and Valuers). Biddings (deadline in brackets) opened for Vasco Da Gama (Oct 8), Columbus (Oct 12), Astor (Oct 15), Magellan (Oct 19) and Marco Polo (Oct 22).
  • Vasco Da Gama was sold to Mystic Invest (Portugal).

CMV suspended its entire fleet's passenger shipping operations (all vessels) by cancelling all voyages with pre-scheduled departures between March 13 and August 25, 2020. Operations were planned to resume on August 26 (with CMV Magellan). Previously, the restart was planned for July 1. All affected bookings received full refunds (processed within 60-90 days), including on prepurchased through CMV packages and services.

With rebooking was offered a 125% refund as FCC (Future Cruise Credit). The FCC was also used for booking promo deals (including Buy-One-Get-One-Free and "last minute" offers) for all itineraries 2020-2021. All rebookings (made by March 31 2021) additionally received a 20% discount on beverage packages plus a 10% discount on shore excursion plus free cabin upgrade (1 category up, subject to availability).

Crystal Cruises

Crystal Cruises suspended its ocean fleet's passenger shipping operations by cancelling all voyages with pre-scheduled departures in the period March 14, 2020, through May 2021. Crystal River Cruises are currently planned to resume in late-March 2021. Crystal Yacht Cruises restart in 2021 on May 9 (Crystal Esprit) and May 15 (Crystal Endeavour/inaugural cruise)​. Crystal Ocean Cruises restart on May 1 (Symphony) and May 12 (Serenity).

All affected bookings received full monetary refunds including on prepurchased through Crystal Cruises packages and services. With rebooking, all fully-paid reservations received 125% refund in FCC (future cruise credit) of the fare paid, plus a full monetary refund of prepaid port charges, Gov taxes-fees, any flight and hotel packages (if prebooked through Crystal Cruises). Not fully-paid reservations received FCCs based on the deposits. All FCCs are valid on any Crystal cruise (Ocean, Yacht, Expedition, River) with departure through December 31, 2023.

Cunard

Cunard Line cancelled all cruises with pre-scheduled departures between March 14, 2020, and mid-May 2021. Operations are currently planned to resume in 2021, on May 17 (Queen Victoria), June 4 (Queen Mary 2) and June 14 (Queen Elizabeth).

  • In late-April was cancelled Cunard's Alaska 2020 season (Queen Elizabeth ship cruises scheduled for August 2020) with roundtrips from Vancouver (BC Canada).
  • In early-June Cunard cancelled more itineraries. RMS Queen Mary 2's program from homeport NYC (August 14 through November 1 including) was cancelled - Transatlantic crossings, Caribbean, Canada-New England. MS Queen Victoria's program (August 14 through October 21 including) was cancelled, affecting departures from Germany (Hamburg, Kiel) and the UK (Southampton). MS Queen Elizabeth's Asian and partially Australian programs (September 28 through November 23 including) were cancelled, affecting departures from Japan (Tokyo), China (Hong Kong), Singapore and Australia (Brisbane, Sydney).
  • In late-August were cancelled all planned for 2020 plus 2021's January-March voyages, citing the ongoing uncertainty over ports re-opening and countries travel restrictions/bans. In addition to the fleetwide 2020-2021 cancellations, Cunard's cruises on Queen Elizabeth planned for 2021 March 26 through December 13 were also cancelled. Queen Elizabeth's deployment (Australia, Asia-Japan, Alaska) was replaced with European voyages roundtrip from Southampton UK (3- to 14-night itineraries) visiting ports in the Mediterranean, Ireland, Scottish Isles, Norway Fjords, Iberia, mini-cruises to Amsterdam (overnight). RMS Queen Mary 2 has scheduled a 104-night World Voyage 2022 (departure January 10).
  • In mid-December was cancelled Queen Mary's program through May 28 and Queen Elizabeth's through June 4. Queen Victoria's first departure (May 17) remained on schedule.

Cunard Line now has an expanded cancellation policy. All affected bookings were given the option to cancel up to 48 hours (prior departure) without penalties. All affected bookings received a 125% refund in FCC (future cruise credit) transferred to a booking made before December 31, 2021.

Disney Cruise Line

DCL-Disney Cruise Line suspended its entire fleet's passenger shipping operations (all the 4 liners) by cancelling all voyages with pre-scheduled departures in the period March 14, 2020, through March 31, 2021. DCL cruise operations are currently planned to resume in early-April 2021 with the ships Disney Dream (Apr 2, from Port Canaveral), Disney Wonder (Apr 2, from San Diego), Disney Magic (Apr 3, from Miami) and Disney Fantasy (Apr 3, from Port Canaveral).

All affected bookings received full monetary refunds, including on prepurchased through Walt Disney packages and services. With rebooking is offered 125% refund in FCC (future cruise credit) transferred to the new booking which must be made within 15 months of the cancelled voyage's departure date. Without rebooking is provided full (100%) monetary refund.

Dream Cruises

Genting Cruise Lines (shipowner) didn't suspend its fleet's passenger shipping operations. Instead, the company (parent of Dream Cruises and Star Cruises) expanded its cancellation policy with "Cruise As You Wish". It allows all existing and new bookings made before or on October 30, 2020 (initially July 31), to be cancelled penalty-free up to 48 hours (prior departure). These bookings are fully refunded (100%) via FCC (future cruise credit). With rebooking, the amount of the fare paid is automatically transferred to any Star Cruises or Dream Cruises itinerary starting before or on March 31, 2021 (initially December 31 2020).

On March 25, Dream Cruises announced the cancellation of the company's entire Australia-New Zealand schedule for 2020-2021. The Explorer Dream ship had voyages in the region with planned departures between October 8, 2020, and February 21, 2021. All affected bookings received penalty-free cancellations with a full refund (100%) transferred as FCC (future cruise credit) plus of AUD 250 per cabin in OBC (onboard credit) with rebooking. The refund includes fares paid, port fees, gratuities, pre-purchased (if any) shore excursions. For rebooking were opened all Dream Cruises itineraries through December 31, 2021. Cancellations without rebooking received a full monetary refund (fare paid, port fees, gratuities, shore excursions).

Dream Cruises is currently planned to restart operations with voyages from Singapore on November 6, 2020. The 2- and 3-night cruises to nowhere (marketed as "Super Seacation") are for Singaporean residents only and scheduled for the ship MS World Dream.

Emerald Waterways

Scenic Group (shipowner) is the parent company of three travel brands - Scenic Luxury Cruises & Tours, Evergreen Cruises & Tours, Emerald Cruises (Emerald Waterways, Emerald Yacht Cruises). All Scenic Group travel entities have suspended passenger operations (land tours, river cruises and ocean cruise shipping) by cancelling all voyages with pre-scheduled departures in the period March 14, 2020, through early-April 2021. Scenic Group's fleetwide travel operations are currently planned to resume in April 2021, including Emerald River Cruises in Europe (all boats), Asia (ship Harmony) and Egypt (ship Movenpick MS Hamees).

With rebooking, Scenic Group provides an FTC (Future Travel Credit) for all cancelled departures. To each of the cancelled cruise bookings (river or ocean itineraries) is provided 110% FTC (for the booking's full value), to rebook and travel by December 31, 2022. To all booked land tours (including Egypt cruisetours) during the suspension period is provided 100% FTC (for the booking's full value), to rebook and travel by December 31, 2022.

Scenic's FTC is valid for travel departures through to December 31, 2022. The FTC can be applied to any existing booking within the Scenic Group travel companies (Scenic Luxury Cruises & Tours, Emerald Cruises, Evergreen Cruises & Tours) and also when rebooking future travel. The FTC is fully transferrable to another customer.

Upon the expiry of the Scenic FTC voucher (on December 31, 2022), unable to travel customers may request a cash refund equal to the amount paid. All customers with a booking that departs from July 1, 2020, and customers considering a booking after July 1st, have the option to transfer their booking (up to 30 days prior departure) to an alternate date without a fee. Scenic will waive all cancellation fees with the booking value applied as an FTC and we will review the timing for the full payment when rebooking. Please note, if you choose to cancel there may be third party fees applicable, which will be at the customer's own expense. This policy applies to all Scenic Group's travel brands.

Fred Olsen Cruise Lines

Fred Olsen Cruise Lines suspended the entire fleet's passenger shipping operations (all vessels - ocean and riverboats) by cancelling all voyages with pre-scheduled departures in the period March 14, 2020, through late-May 2021. River- and ocean fleets operations were planned to resume on October 24 but were eventually cancelled. Ocean cruises are currently planned to resume in 2021 on May 22 (Borealis, from Liverpool), May 29 (Bolette, from Dover) and June 9 (Balmoral, from Rosyth-Edinburgh). The ship Braemar restarts voyages in 2022 (on August 19).

All affected bookings were fully refunded, including on prepurchased through the cruise company packages and services. All bookings on Fred Olsen cruises 2020 (any itinerary) are allowed to cancel penalty-free (up to 14 days prior departure) and rebook any Fred Olsen 2021 cruise (river or ocean).

Hapag-Lloyd Cruises

Hapag-Lloyd Cruises suspended its entire fleet's passenger shipping operations (all liners) by cancelling all voyages with pre-scheduled departures in the period March 18, 2020, through early-March 2021. HL cruise operations are currently planned to resume in 2021 on March 2 (MS Europa 2/Indian Ocean), March 6 (Hanseatic Inspiration/Baltic), April 26 (MS Europa/Mediterranean), May 24 (Hanseatic Spirit/Arctic Norway) and June 7 (Hanseatic Nature/Iceland). All current voyages were completed by March 21, 2020. All affected bookings received full refunds, including on prepurchased through HL packages and services.

In early-April 2020, Hapag-Lloyd (part of TUI Cruises) announced that its ships are planned to resume operations on April 30 (EUROPA, from New York), April 30 (HANSEATIC Inspiration, from Belem Brazil), April 30 (MS EUROPA 2, from Lisbon), May 23 (BREMEN, from Otaru Japan), May 19 (HANSEATIC Nature, from Ponta Delgada Azores). In late-April was announced that HL's cruising operations are expected to resume in mid- or late-June (without specific departure dates given).

Holland America

Holland America Line (HAL) suspended its entire fleet's passenger shipping operations (all the 14 liners) cancelling all voyages with pre-scheduled departures in the period March 13, 2020, through April 30, 2021. Fleetwide operations are currently planned to resume on May 1, 2021.

Next are listed the HAL's first departures by ship (homeport/destination): Nieuw Statendam (May 2, Amsterdam/Baltic-Europe), Nieuw Rotterdam (Aug 1, Maiden Voyage, Trieste/Adriatic-Mediterranean-Baltic), Nieuw Amsterdam (June 13, Vancouver to Whittier/Alaska), Koningsdam (June 12, Vancouver to Alaska), Eurodam (June 12, Seattle to Alaska), Noordam (June 13, Vancouver to Whittier/Alaska), Westerdam (June 19, Athens/Mediterranean), Oosterdam (June 13, Seattle to Alaska), Zuiderdam (June 9, Vancouver to Alaska), Zaandam (Sept 4, Boston to Montreal/Canada and New England), Volendam (June 7, Venice/Mediterranean-Europe).

  • All HAL Alaska cruises and Alaskan cruisetours (Land+Sea Journeys) in 2020 were cancelled, which affected 7 ships (Eurodam, Koningsdam, Maasdam, Noordam, Oosterdam, Volendam, Westerdam).
  • European cruise cancellations affected 5 ships - Nieuw Amsterdam (Mediterranean), Nieuw Statendam (Norwegian Fjords-Baltic-Mediterranean), Rotterdam (Norwegian Fjords-Baltic), Veendam (UK-Norway Fjords-Baltic-Mediterranean), Zuiderdam (Iceland-UK-Baltic).
  • New England-Canada cancellations affected the ship Zaandam (Boston-Montreal).
  • Also cancelled was MS Amsterdam's 79-day World Cruise (Grand Africa Voyage 2020) from Boston to Fort Lauderdale (October 3 through December 21, 2020).
  • In mid-November 2020 were cancelled all itineraries through March 31, 2021, as well as all 8-day and longer voyages and repositioning cruises (through November 1, 2021) that visit ports in the USA. Noordam ship's Asia 2021 program (departures from Hong Kong-Singapore-Yokohama), Oosterdam ship's Australia-New Zealand 2021 program (departures from Sydney and Auckland) and Zuiderdam ship's Caribbean and Mediterranean 2021 program (departures from Fort Lauderdale and Barcelona-Venice-Rome) were also cancelled.

To all affected bookings were offered 2 options. The first offer is rebooking with 125% refund in FCC (future cruise credit) plus USD 250 pp in OBC (onboard credit) on any itinerary through Dec. 31, 2022. The second offer is cancelling with a full (100% monetary) refund including on prepurchased through HAL packages and services.

HAL's cruise cancellation policy was expanded to allow penalty-free cancellation of cruises departing through December 31, 2020. Fully refunded (100%) were all prepurchased through HAL packages and services. HAL also reimbursed cancellation fees for flights and other travel arrangements to and from the ports of the cancelled voyage.

Hurtigruten

Initially, Hurtigruten didn't suspend its fleet's passenger shipping operations (worldwide and Norwegian coastal cruises) by cancelling voyages with pre-scheduled departures in March-April 2020. However, boarding was allowed only for passengers who haven't been outside Norway at least 14 days prior departure.

If made by April 30, 2020, all Hurtigruten deals (cruise and cruiseferry) on itineraries departing between March 12 through September 30, 2020, were allowed to be rebooked without any fee. For rebooking are opened all Hurtigruten voyages leaving between July 1, 2020, and December 31, 2021.

On May 11, Hurtigruten officially announced plans to "gradually restart" the Norwegian ferry services (Norwegian Coastal Express Route / Bergen-Kirkenes) in mid-June. The first was scheduled for MS Otto Sverdrup (fka Finnmarken) leaving on June 16th out of Bergen. With Otto Sverdrup, Hurtigruten became the world's first cruise company to resume operations. Two cruiseferries (MS Richard With and MS Vesteralen) remained operational but passenger-free, transporting only goods (including medical supplies and provisions) to Norwegian destinations affected by travel restrictions.

Following the Coronavirus outbreak on MS Roald Amundsen, on August 3, Hurtigruten temporarily suspended all expedition cruises (on 3 ships - Roald Amundsen, Fridtjof Nansen, Spitsbergen) until further notice. The decision didn't impact Hurtigruten’s Norwegian coastal ferry operations.

In mid-October was cancelled Hurtigruten's entire 2020-2021 Antarctica cruise program (all itineraries departing between October 2020 and March 2021). The cancellations also affected the Hurtigruten Expedition Cruises ships Fridtjof Nansen, Roald Amundsen, Spitsbergen, Fram.

Lindblad Expeditions

Lindblad Expeditions (National Geographic Cruises) suspended the entire fleet's passenger shipping operations (all Lindblad-owned vessels) by cancelling all voyages with pre-scheduled departures in the period March 16, 2020, through late-February 2021. Fleetwide operations are currently planned to resume in early-March 2021. Lindblad's Antarctica 2020-2021 winter program was cancelled (affected ships Explorer and Endurance).

Next are listed the Lindblad-National Geographic ships and their first departures in 2021 - Nat Geo Islander (Feb 19/Galapagos), Nat Geo Endeavour II (Mar 5/Galapagos), Nat Geo Venture (Mar 6/California Coast-Baja Mexico-Alaska), Sea Lion (Mar 5/Baja Mexico), Nat Geo Orion (Mar 9/Chilean Fjords-French Polynesia), Nat Geo Quest (Mar 3/Panama-Belize-Guatemala), Nat Geo Endurance (Apr 14/Arctic Norway), Nat Geo Explorer (May 8/Baltic-Europe). The Scotland-based Lord of the Glens ship resumes service on June 8, 2021. Nat Geo Sea Bird ship starts Baja Mexico cruises in 2022 (January 18).

All affected bookings were fully refunded (100%) in FCC (future cruise credit), including on prepurchased through the Lindblad Expeditions packages and services.

Luftner-Amadeus River Cruises

Amadeus River Cruises (Luftner-owned brand) suspended its entire fleet's passenger shipping operations (all ships) cancelling all voyages with pre-scheduled departures in the period March 14 through mid-October 2020 (initially through May 31, June 30, July 27 and September 30). Operations resumed on October 13 (boats Amadeus Star and Amadeus Imperial) and in March 2021 (fleetwide). All affected Lueftner-Amadeus cruise bookings received 115% refund with rebooking - transferred as FCC (Future Cruise Credit). For rebooking (up to 24 months / through December 31, 2021) are available all voyages scheduled for 2021-2022.

All affected Lueftner Cruises bookings received 115% refund with rebooking - transferred as FCC (Future Cruise Credit). For rebooking (up to 24 months / through December 31, 2021) are available all voyages scheduled for 2020-2021.

Marella Cruises

Marella Cruises suspended its entire fleet's passenger shipping operations (all liners) by cancelling all voyages with pre-scheduled departures in the period March 14, 2020, through March 31, 2021.

Next are listed all Marella ships and their first departure dates/regions/homeports in 2021 - Marella Discovery (May 4/Mediterranean from Palma de Mallorca), Marella Discovery 2 (April 7/Mediterranean-Holy Land from Limassol Cyprus), Marella Explorer (April 5/Canaries from Gran Canaria), Marella Explorer 2 (May 6/Mediterranean-Adriatic from Dubrovnik). Marella's Caribbean 2021 program (early-February through April 30) was cancelled, which affected the ships Discovery (from Montego Bay Jamaica) and Explorer 2 (from Bridgetown Barbados). Two Marella ships (Celebration, Dream) were sold and left the fleet. Marella Dream was originally planned to restart voyages on May 4, 2021.

All affected bookings received full refunds (100% monetary) or 110% in FCC (future cruise credit), including on prepurchased through Marella (TUI UK) packages and services. With rebooking, the fare paid is transferred to FCCs (110%). Holiday package bookings (cruise and land vacations) receive 120% refund (in FCC) or 100% cash refund. All refunds are received within 4 weeks prior to the original departure date.

MSC Cruises

MSC Cruises suspended its North American fleet's passenger shipping operations (all US-homeported liners) by cancelling all voyages with pre-scheduled departures in the period March 14, 2020, through April 2021. European operations resumed in 2020 on August 16 (Grandiosa) and October 19 (Magnifica) but all voyages were eventually cancelled through March 31, 2021. MSC is currently planned to resume cruises fleetwide on April 1, 2021. MSC USA's pause (ex-Florida cancellations) affected 4 ships - Meraviglia and Armonia (from Miami) and Divina and Seaside (from Port Canaveral). MSC's 2021 South America (Preziosa, Seaview) and Dubai (Fantasia) programs were cancelled.

Next are listed all MSC ships' first scheduled departure dates/regions in 2021 - Grandiosa (Mar 21/Mediterranean), Magnifica (May 3/Mediterranean), Fantasia (Apr 29/Mediterranean), Meraviglia (Apr 3/Caribbean), Seaside (Apr 17/Mediterranean), Armonia (Apr 2/Caribbean), Seaview (Mar 29/Mediterranean), Orchestra (Feb 1/South Africa), Opera (Mar 27/Mediterranean), Preziosa (Apr 18/Baltic), Divina (Apr 1/Caribbean), Lirica (Apr 2/Mediterranean), Bellissima (Mar 31/Asia-Japan), Virtuosa (Apr 16/Mediterranean), Splendida (Apr 20/Mediterranean), Sinfonia (Apr 24/Mediterranean), Poesia (May 2/Mediterranean), Musica (Apr 30/Mediterranean), Seashore (Aug 1/Mediterranean).

All affected bookings received full refunds in FCC (future cruise credit), including on prepurchased through MSC packages and services. With rebooking (made by December 31, 2021) is offered a 125% refund in FCC (future cruise credit). Available for rebooking were all departures through April 30, 2022. Optionally, the customers could request a 100% monetary refund.

Excluding Grandiosa and Magnifica, MSC cancelled all other Mediterranean voyages through November 30, 2020. Grandiosa and Magnifica were scheduled for Italian ports-only itineraries leaving roundtrip from Genoa. The 7-day Mediterranean itinerary visited Livorno, Messina Sicily, Piraeus-Athens, Katakolon-Olympia, Valletta Malta, Civitavecchia-Rome.

In early-January, MSC planned to start Mediterranean 2021 cruises on January 24th with Grandiosa (scheduled through March 21). The 7-day itinerary (leaving on Sundays from Genoa) visits Civitavecchia, Palermo, Naples and Valletta (Malta), with embarkation available in all the Italian ports.

 

Norwegian Cruise Line

NCLH's entire fleet (all vessels of the brands NCL-Norwegian Cruise Line, RSSC-Regent and Oceania) is with an expanded cancellation policy. All bookings on pre-scheduled itineraries (departures in the period March 14 through December 31, 2020) were given the option to cancel (up to 48 hours prior departure) without penalties.

Eventually, NCLH cancelled all NCL cruises leaving between March 14, 2020, and March 31, 2021. Fleetwide operations are currently planned to resume on April 1, 2021.

Next are listed all NCL ships and their scheduled first departure dates/homeports in 2021 - April 1 (Jewel/Transpacific repositioning from Honolulu to Papeete Tahiti), April 1 (Pearl/Miami), April 2 (Sky/Miami), April 3 (Encore/Miami), April 3 (Escape/Port Canaveral), April 4 (Bliss/Los Angeles to Mexican Riviera), April 4 (Breakaway/NOLA-New Orleans), April 4 (Epic/San Juan Puerto Rico), April 4 (Jade/Tampa), April 4 (Joy/Miami), April 5 (Gem/NYC to Bermuda), April 8 (Spirit/Piraeus-Athens/Mediterranean), April 11 (Getaway/Transatlantic repositioning from NYC to Civitavecchia-Rome), April 12 (Dawn/Civitavecchia-Rome/Mediterranean Europe), April 16 (Star/Transatlantic repositioning from NYC to Southampton), April 27 (Sun/Seattle to Alaska). Pride of America starts Hawaii cruises on April 3.

All affected bookings receive 125% refund in FCC (future cruise credit) transferred to a booking (any itinerary, fleetwide) for voyages departing through and on December 31, 2022. As an incentive, NCL gave 20% discount on all FCC bookings (fleetwide) made by May 31, 2020. All cancelled bookings August 13 through October 18 received a 100% monetary refund (reimbursed to the original form of payment).

Oceania Cruises

NCLH's entire fleet (all vessels of the brands NCL-Norwegian, RSSC-Regent and Oceania) is with an expanded cancellation policy. All bookings on pre-scheduled itineraries (departures in the period March 15 through December 31, 2020) were given the option to cancel (up to 48 hours prior departure) without penalties.

Eventually, NCLH cancelled all Oceania cruise itineraries leaving between March 14, 2020, and March 31, 2021. Fleetwide operations are planned to resume on April 1, 2021. Oceania Insignia ship was suspended through May 18, 2021 (which included the cancellation of the 181-day World Cruise from Miami to NYC).

All affected bookings received a full refund (100%) transferred as FCC (future cruise credit) with rebooking made within 1 year (any itinerary, fleetwide) departing between March 17, 2020, and December 31, 2022.

P&O Cruises

P&O Cruises' entire fleet (all UK- and Australia-based liners) is with an expanded cancellation policy. All bookings on pre-scheduled itineraries (departures in the period March 14 through August 31, 2020) were given the option to cancel up to 48 hours (prior departure) without penalties. All affected bookings received a 125% refund in FCC (future cruise credit) transferred to a booking made before December 31, 2021. With the FCCs customers can also pay for cabin upgrades or book a second stateroom (on existing bookings). FCCs can be also gifted or transferred (options offered through December 31, 2021).

P&O UK cancelled all voyages departing between March 14, 2020, and April 30, 2021 (previously through January 31, 2021). P&O UK planned to resume operations in early-February 2021 (Caribbean fly-cruises from Bridgetown Barbados and Castries St Lucia) and in mid-March 2021 (roundtrips out of Southampton England). P&O UK's World Cruises 2021 (ships Arcadia and Aurora) were both cancelled. Next are listed P&O UK's ships and their first departure dates - Iona and Aurora (April 24), Britannia (April 25), Azura (April 29), Ventura (April 30), Arcadia (May 20). P&O UK's Caribbean winter 2020-2021 fly-cruise program from Barbados (ships Britannia and Azura) was completely cancelled.

P&O Australia cancelled all departures between March 14, 2020, and January 31, 2021. P&O Australia resumes operations in 2021 with the ships Pacific Explorer (February 6), Pacific Adventure (April 30) and Pacific Encounter (May 7).

Pandaw River Cruises

Pandaw River Cruises suspended its entire fleet's passenger shipping operations (all riverboats deployed in Asia and India) by cancelling all voyages with pre-scheduled departures in the period March 15 through September 5, 2020. Operations are planned to resume on September 6.

All affected bookings received 125% refund as FCC (future cruise credit with rebooking) or 100% monetary refund. To receive the 125% FCC, rebooking must be made within 12 months. The offer includes all itineraries planned for 2020-2021-2022.

Phoenix Reisen

Phoenix Reisen suspended its entire fleet's passenger shipping operations (riverboats and ocean liners) by cancelling voyages with pre-scheduled departures between March 15 and September 23, 2020. Operations resumed on September 24 (river cruises) and in October for ocean cruises - ships Amera (Oct 15/Mediterranean), Amadea (Oct 20/Caribbean) and Artania (Oct 28/Mediterranean). All Phoenix Reisen river cruises (Europe, Asia, Egypt) leaving between March 15 and September 24 were cancelled. All affected bookings received 110% refunds transferred as FCC (future cruise credit) with rebooking.

Ponant Cruises

Ponant Cruises suspended its entire fleet's passenger shipping operations (all vessels, including MS Paul Gauguin) by cancelling all voyages with pre-scheduled departures in the period March 15, 2020, through early-April, 2021. Operations were planned to restart on October 27, 2020 (Mediterranean) but instead were offered French coastal mini-cruises on select ships only. All affected bookings were fully refunded in FCC (future cruise credit), including on prepurchased packages and services.

Next are listed all Ponant ships, their scheduled first departure dates (in 2021) and operational regions.

  • Le Dumont D'Urville (April 1) Caribbean-Europe-Baltic
  • Le Lyrial (April 5) South Africa-Europe-Mediterranean-Antarctica
  • Le Soleal (April 7) Tahiti-French Polynesia
  • L'Austral (April 7) Europe-UK-Svalbard Norway
  • Le Laperouse (April 7) Asia-Japan
  • Le Bellot (April 18) Kimberley Australia
  • Le Champlain (May 11) Europe-Baltic-Iceland-Greenland
  • Le Boreal (May 12) UK-Norway
  • Le Bougainville (June 7) Europe-Mediterranean
  • Le Jacques Cartier (August 4) Iceland
  • Ponant's brand Paul Gauguin Cruises planned for March 15 through December 18, 2020, were cancelled and rescheduled to restart on March 12, 2021.

Since March 9, 2020, Ponant's WORRY-FREE BOOKING policy allows penalty-free cancellation for any booking (fully refundable up to 90 days after confirmation). For booking any of the scheduled in 2020 itineraries, Ponant requires 10% deposit and final payment due 30 days prior departure. Also fully refundable are cancellations up to 30 days prior departure.

Princess Cruises

Princess Cruises suspended its entire fleet's passenger shipping operations (all the 18 vessels) cancelling all voyages with pre-scheduled departures in the period March 12, 2020, through May 14, 2021. Fleetwide operations are currently planned to resume on May 15, 2021.

Next are listed Princess Cruises' first departures by ship (homeport/destination):

  • On May 15 depart the Princess ships Caribbean (Fort Lauderdale/Caribbean), Crown (May 15, Los Angeles to Mexican Riviera), Emerald (Seattle to Alaska), Grand (Vancouver to Whittier/Alaska), Regal (Southampton/UK-Baltic-Europe), Royal (Whittier to Vancouver/Alaska).
  • On May 16 departs Majestic Princess (Seattle to Alaska), on May 19 - Coral Princess (Vancouver to Whittier/Alaska), on May 22 Enchanted Princess (Civitavecchia-Rome/Mediterranean-Europe), on May 26 Sky Princess (Southampton/UK-Europe).
  • Follow the Princess ships Island (June 11, Southampton/UK-Europe), Ruby (June 12, Los Angeles to Mexican Riviera), Pacific (June 28, Civitavecchia-Rome/Mediterranean-Europe), Diamond (July 1, Yokohama to Korea and Japan), Sapphire (Oct 17, Sydney-Melbourne/Australia-New Zealand), Discovery (Nov 3, Civitavecchia-Rome/Mediterranean-Europe).

The Princess-operated Alaskan wilderness lodges and transportation (trains and buses) remained closed in 2020. Because of Canada's extended travel restrictions, Princess cancelled all Alaskan, US West Coast and Hawaii cruises leaving from Vancouver, Seattle and San Francisco. Affected were 6 ships (Coral, Emerald, Grand, Royal, Ruby, Star).

  • Due to port closures and international travel uncertainties, Princess Cruises' Australia-New Zealand program was cancelled through May 31, 2021. These cancellations affected the ships Majestic Princess (from Sydney), Sapphire Princess (Sydney-Melbourne-Adelaide), Pacific Princess (Sydney-Brisbane) and Regal Princess (Sydney-Auckland). In September were sold the ships Sea Princess and Sun Princess.
  • In late-August were cancelled "World Cruise 2021" (Island Princess) and "Circle South America Cruise 2021" (Pacific Princess). Travel agents' commissions on all cancelled bookings were paid in full.
  • In mid-November 2020 were cancelled through November 1, 2021, all 8-day and longer voyages, as well as Diamond Princess ship's Japan 2021 program (homeport Kobe roundtrips between April 2 and June 25) and Sapphire Princess' Alaska 2021 program (between Vancouver-Whittier, June 16 through September 15).

All affected bookings were automatically cancelled and received 125% refunds in FCC (future cruise credit) with rebooking, including full (100%) refund on prepurchased through Princess Cruises packages and services. With rebooking, all the money is transferred to FCCs, any itinerary choice (through December 31, 2022). The rebooking bonus is an additional 25% FCC (applied to the fare automatically) that can be used on any itinerary booked by May 1, 2022. A full (100%) monetary refund was offered to all cancellations made by June 30, 2020. All bookings can be cancelled up to 48 hours prior departure (previously 72 hours). You will continue to receive FCC for the amount of your cancellation fee.

The FCC is non-refundable, eligible for the revised cancellation terms and can't be used on the same sailing as the original booking. FCCs will automatically be applied to your Captain's Circle profile on the cancelled bookings. FCCs are not available instantly (may take up to 30 business days to be processed).

In early-May, Princess cancelled fleet's entire summer 2020 program mainly due to reduced international flights and seaport closures globally. These cancellations affected the following vessels:

  • all Alaskan itineraries from Seattle WA, Vancouver BC and Whittier AK - ships Coral, Emerald, Grand, Royal, Ruby
  • European itineraries - ships Crown, Enchanted, Island, Regal, Sky
  • Caribbean-Canada-New England itineraries - ships Caribbean, Sky
  • Asia/roundtrip Japan itineraries - ship Diamond
  • Asia/roundtrip from Taiwan itineraries - ship Majestic
  • Australian itineraries - ships Sapphire, Sea
  • Hawaii-French Polynesia itineraries - ship Pacific

Pullmantur

Pullmantur Cruises suspended its entire fleet's passenger shipping operations (all the 4 liners) by cancelling all voyages with pre-scheduled departures in the period March 15 through November 15, 2020. Operations were planned to resume on November 20 (Monarch, Sovereign) and November 28 (Horizon). All affected bookings were 125% refunded in FCC (future cruise credit) transferred with rebooking.

IMPORTANT: In mid-June 2020, Pullmantur Cruceros' owners (Cruises Investment Holding + RCCL-Royal Caribbean) filed for a supervised reorganization/bankruptcy under Spain's insolvency laws' terms. This could be the end of Pullmantur as cruise brand.

Reportedly, the crew is currently dismantling and removing machinery, various equipment, furniture and artworks from both vessels (Monarch and Sovereign) while they are berthed in Port Naples Italy (at Stazione Marittima di Napoli cruise terminal / Naples' Maritime Station). All the company's employees have been notified of the management's decision - explained with the Coronavirus pandemic's economic impact. Booked Pullmantur cruise customers are offered the option to rebook on other RCCL-owned companies.

NEWS: In late-November 2020 were published documents according to which (as part of the company's restructuring plan) Pullmantur could resume operations in December 2021 with a fleet of two (transferred from Celebrity Cruises) Millennium-class ships (names to be announced). Celebrity's Millennium-Class liners are 4 (Constellation, Infinity, Millennium, Summit). The financing deal with Royal Caribbean Group (owner of 49% Pullmantur shares) includes a revised business plan and is based on all the rebookings (with FCC) of former Pullmantur customers.

Quark Expeditions

Quark Expeditions suspended passenger shipping operations by cancelling all voyages in the period March 15 through October 31, 2020 (initially through July 31 and September 30). Operations are planned to resume on November 1. All affected bookings received full refunds (100%) in FCC (future cruise credit), including on prepurchased through the company packages and services.

Regent Seven Seas Cruises

NCLH's entire fleet (all vessels of the brands NCL-Norwegian, Oceania and RSSC-Regent Seven Seas) is with an expanded cancellation policy. All bookings on pre-scheduled itineraries (departures in the period March 10 through December 31, 2020) were given the option to cancel (up to 48 hours prior departure) without penalties.

Eventually, NCLH cancelled all RSSC cruises leaving between March 14, 2020, and March 31, 2021. Fleetwide operations are currently planned to resume on April 1, 2021. Regent's Seven Seas Mariner ship was suspended through May 12, 2021 (South America-Caribbean-Australia-Asia-Mediterranean).

All affected bookings received a full refund (100%) in FCC (future cruise credit) transferred to a booking made within 1 year (any itinerary, fleetwide) from the cancelled departure date. RSSC's Regent Reassurance policy was expanded to offer penalty-free cancellations (for any reason) up to 15 days prior departure with full refunds (100%) in FCC.

Royal Caribbean

RCCL-Royal Caribbean Group (shipowner) suspended its entire fleet's passenger shipping operations (RCI-Royal Caribbean International, Celebrity Cruises, Silversea Cruises, Azamara Cruises) worldwide by cancelling all voyages with pre-scheduled departures in the period March 15, 2020, through April 30, 2021. Fleetwide operations are currently planned to resume on May 1, 2021, excluding only the two Asia-based ships Quantum OTS (starting December 1, 2020, from Singapore) and Spectrum OTS (starting on March 7, 2021, from Shanghai). All RCI repositioning cruises Spring 2021 (Transatlantic, Asia-Australia-Hawaii-Alaska) were cancelled.

Next are listed all RCI ships and their first departure dates/regions/homeports in 2021 - Spectrum OTS (Mar 7/Asia-Japan-China from Shanghai), Brilliance OTS (May 1/Tampa), Mariner OTS (May 3/Port Canaveral), Navigator OTS (May 3/Miami), Independence OTS (May 3/Fort Lauderdale), Adventure OTS (May 22/Mediterranean from Barcelona), Enchantment OTS (May 1/Bermuda from Baltimore), Rhapsody OTS (May 1/Mediterranean-Greece from Ravenna), Symphony OTS (May 1/Miami), Allure OTS (May 3/Port Canaveral), Anthem OTS (May 7/Europe-Baltic-Mediterranean from Southampton UK), Freedom OTS (May 2/Puerto Rico to NYC-Bermuda), Harmony OTS (May 4/Mediterranean from Barcelona), Liberty OTS (May 2/Galveston), Oasis OTS (May 2/Fort Lauderdale), Explorer OTS (May 5/Galveston), Jewel OTS (May 4/Europe-Baltic from Copenhagen), Vision OTS (May 2/Caribbean from Puerto Rico), Ovation OTS (May 21/Alaska from Seattle), Voyager OTS (May 4/Asia-Japan-China from Tianjin), Odyssey OTS (May 9/Europe-Mediterranean from Civitavecchia-Rome), Serenade OTS (May 16/Alaska from Vancouver), Radiance OTS (May 12/Alaska from Vancouver). Quantum OTS (cruises to nowhere from Singapore) is in service since December 1, 2020.

All affected bookings received full refunds (100%), including on prepurchased through RCI cruise packages and services. With rebooking are offered 125% refunds in FCC (future cruise credit) to be used on itineraries that depart up to September 30, 2022. The FCC must be redeemed by December 31, 2021. Full cash refund or changing the FCC to a monetary refund (100%) must be done by March 31, 2021. Within 45 days (from the cancellation date), all taxes, port fees and pre-purchased (if any) packages-amenities are automatically refunded to the original form of payment.

RCI's Cancellation Policy (Cruise with Confidence) was extended to allow penalty-free cancellations up to 48 hours prior departure (all itineraries) and receive an FCC. The policy was also enhanced with two new rebooking options - "Best Price Guarantee" (you can change the price and promo offers on the booking up to 48 hours prior departure) and "Lift and Shift" (you can rebook the same itinerary departing within 1 month from the cancelled date, with protected original price and promo offer and keeping the same cabin category).

IMPORTANT: RCI covers up to USD 20,000 per person for Coronavirus-related costs. The money is for shipboard medical treatments and safe quarantine plus providing safe return to home travel arrangements. If a passenger test positive for COVID-19 while on the ship, RCI also provides a full monetary refund (100% of the cruise price) for the infected and his/her travel companions.

Saga Cruises

Saga Ocean Cruises suspended its fleet's passenger shipping operations by cancelling all voyages with pre-scheduled departures in the period March 15, 2020, through April 2021 (previously through February). Operations are planned to resume in 2021 with Spirit of Discovery (April 12) and Spirit of Adventure (May 4). All affected bookings received full monetary refund (100% of the fare paid) or 125% refund in FCC (future cruise credit) with rebooking made within 24 months.

All scheduled for 2020 cruises can be cancelled without cancellation fees. All 2020 bookings received "Cruise Price Promise" that allows penalty-free cancellation up to 14 days prior departure.

Scenic Cruises

Scenic Group (shipowner) is the parent company of three travel brands - Scenic Luxury Cruises & Tours, Evergreen Cruises & Tours, Emerald Cruises (Emerald Waterways, Emerald Yacht Cruises). All Scenic Group travel entities have suspended passenger operations (land tours, river cruises and ocean cruise shipping) by cancelling all voyages with pre-scheduled departures in the period March 14, 2020, through and including December 31, 2020. Scenic Group's fleetwide travel operations are planned to resume in mid-April 2021. Scenic Yacht Cruises (ship Scenic Eclipse) resume on April 12. Scenic River Cruises in Asia (ships Aura and Spirit) and in Europe resume in April 2021.

With rebooking, Scenic Group provides an FTC (Future Travel Credit) for all cancelled departures. To each of the cancelled cruise bookings (river or ocean itineraries) is provided 110% FTC (for the booking's full value), to rebook and travel by December 31, 2022. To all booked land tours (including Egypt cruisetours) during the suspension period is provided 100% FTC (for the booking's full value), to rebook and travel by December 31, 2022.

Scenic's FTC is valid for travel departures through to December 31, 2022. The FTC can be applied to any existing booking within the Scenic Group travel companies (Scenic Luxury Cruises & Tours, Evergreen Cruises & Tours, Emerald Cruises/Emerald Waterways) and also when rebooking future travel. The FTC is fully transferrable to another customer.

Upon the expiry of the Scenic FTC voucher (on December 31, 2022), unable to travel customers may request a cash refund equal to the amount paid. All customers with a booking that departs from July 1, 2020, and customers considering a booking after July 1st, have the option to transfer their booking (up to 30 days prior departure) to an alternate date without a fee. Scenic will waive all cancellation fees with the booking value applied as an FTC and we will review the timing for the full payment when rebooking. Please note, if you choose to cancel there may be third party fees applicable, which will be at the customer's own expense. This policy applies to all Scenic Group's travel brands.

Scylla Cruises

Scylla Cruises is a shipowner that charters its riverboats to major river cruise operators (travel agencies), including Riviera Travel UK, Tauck Travel USA, Thurgau Travel Switzerland.

Scylla's main boat charterer - Riviera Travel UK - suspended fleetwide its passenger shipping operations by cancelling all voyages (river cruises and tours) in the period March 15 through August 24, 2020. Operations are planned to resume on August 25. All affected bookings received a full refund in FCC (future cruise credit / Refund Credit Notes), including on prepurchased through the company packages and services. The cruise rebooking must be made before December 31, 2020.

Tauck Travel cancelled all river cruises and tours departures through August 31. Thurgau Travel suspended operations through July 31.

Seabourn Cruises

Seabourn Cruises expanded its cancellation policy fleetwide (all vessels) with penalty-free cancellation of voyages with pre-scheduled departures in the period March 14, 2020, through March 31, 2021. Operations are planned to resume in 2021 on April 19 (Seabourn Ovation), May 24 (Seabourn Quest), May 28 (Seabourn Odyssey/Alaska), May 29 (Seabourn Encore). Sojourn ship's "Seabourn World Cruise 2021" was cancelled (141-day from Miami to Barcelona). The newbuild Seabourn Venture's delivery was delayed (due to T. Mariotti shipyard closures) and the inaugural cruise rescheduled from July 5 to Dec 1, 2021. In late-November, Seabourn cancelled more itineraries for the ships Odyssey (Caribbean from Bridgetown Barbados), Ovation (Asia from Hong Kong and Singapore) and Encore (Australia New Zealand from Sydney and Auckland).

All prepurchased through Seabourn packages and services were fully refunded in FCC (future cruise credit). All cancelled bookings received 125% refund in FCC (based on the fares paid) with rebooking. Customers receiving an FCC can rebook until January 31, 2021, any currently scheduled Seabourn cruises with departures prior December 31, 2021. All booked 2020 itineraries, plus bookings on departures through December 31, 2021, can be cancelled up to 30 days prior departure ("Book with Confidence") with full refunds (100% of the fare paid in FCC) valid for 12 months. Seabourn's "Book with Confidence" policy was enhanced in late-May. Now to all departures in 2021 is offered “Best Fare Guarantee” that allows customers to request the lowest pricing offered for their voyage - even if the fares drop after booking.

SeaDream

SeaDream Yacht Club suspended its passenger shipping operations in the period March 18, 2020, through May 2021. Operations were planned to resume on September 7, 2020, but SeaDream started a mini-cruise program in Norway (June-September 2020) with 12-day Norwegian coastal itineraries between Oslo and Tromso on the superyacht SeaDream 1. SeaDream 1 starts cruises on May 1 (Mediterranean from Barcelona to Lisbon). SeaDream 2 starts voyages on May 18 (Mediterranean from Piraeus-Athens). In early-November 2020, following a Coronavirus outbreak on SeaDream 1, the company cancelled the Caribbean 2020 winter program. All affected bookings received full refunds transferred as FCC (future cruise credit) with rebooking.

In August 2020, SeaDream introduced the "Ultimate Booking Assurance". The new policy guarantees a full monetary refund or 120% FCC for all bookings on voyages departing between July 22, 2020, and June 30, 2021, in case that the cruise is affected by travel restrictions from the customer's country of origin. Rebooking SeaDream cruises with rescheduling the initial booking is allowed even for not affected by travel restrictions voyages.

Silversea Cruises

RCCL-Royal Caribbean Group (shipowner) suspended its entire fleet's passenger shipping operations (RCI-Royal Caribbean International, Celebrity Cruises, Silversea Cruises, Azamara Cruises) worldwide by cancelling all voyages with pre-scheduled departures in the period March 13, 2020, through March 31, 2021. Fleetwide operations are planned to resume on April 1, excepting the Silversea's Galapagos-based ship Silver Origin (inaugural cruise on February 6). All repositioning cruises Spring 2021 were cancelled.

Next are listed Silversea's first departure dates by ship/destination - Origin (Feb 6/Galapagos), Moon (Apr 1/Mediterranean), Spirit (Apr 20/Mediterranean), Shadow (Apr 28/Mediterranean), Cloud (May 5/Europe-UK), Muse (May 20/Alaska from Vancouver-Seward), Wind (June 14/Europe-UK-Baltic), Whisper (June 20/Europe-UK-Baltic), Explorer (June 24/Australia-New Zealand).

All affected bookings received full refunds (100%), including on prepurchased through Silversea cruise packages and services. With rebooking are offered 125% refunds in FCC (future cruise credit) to be used on itineraries that depart up to April 30, 2022. The FCC must be redeemed by January 1, 2021. Changing the FCC to a monetary refund (100%) must be done by December 31, 2020. Silversea's Cancellation Policy was extended to allow penalty-free cancellations up to 48 hours prior departure (all itineraries departing up until December 1, 2020, and receive an FCC.

Star Clippers

Star Clippers cancelled all Asian cruises with pre-scheduled departures in 2020 March 21, 2020, through early-April, 2021. Operations are currently planned to restart in 2021 on April 3 (Star Clipper/Southeast Asia from Singapore), April 16 (Star Flyer/Mediterranean from Malaga Spain) and April 19 (Royal Clipper/Europe from Lisbon Portugal).

All affected bookings received full refunds in FCC (future cruise credit) available for rebooking.

Star Cruises

Genting Cruise Lines (shipowner) didn't suspend its fleet's passenger shipping operations. Instead, the company (parent of Dream Cruises and Star Cruises) expanded its cancellation policy with "Cruise As You Wish". It allows all existing and new bookings made before or on October 30, 2020 (initially July 31), to be cancelled penalty-free up to 48 hours (prior departure). These bookings are fully refunded (100%) via FCC (future cruise credit). With rebooking, the amount of the fare paid is automatically transferred to any Dream Cruises or Star Cruises itinerary starting before or on March 31, 2021 (initially December 31 2020).

TUI Cruises

TUI River Cruises suspended passenger shipping operations by cancelling all voyages with pre-scheduled departures March 15 through November 1, 2020. TUI Cruises Germany ("Mein Schiff" fleet) suspended operations on March 23 and restarted on August 21 with Schiff 1 (7-night Norwegian Fjords roundtrip from Kiel) and Schiff 2 (7-night Norway from Hamburg). Schiff 6 started cruising on September 13 (through November 7) with 7-night roundtrips from Heraklion (Crete) to Piraeus-Athens and Kerkyra-Corfu Island). TUI River Cruises were planned to resume on November 26 (Christmas and New Year itineraries) but were eventually cancelled and rescheduled for March-April 2021.

Next are listed all TUI liners and their first departure dates/homeports/regions in 2021 - Schiff 3 (Mar 4/Canaries from Tenerife), Schiff 4 (Mar 7/Canaries from Gran Canaria), Schiff 5 (Mar 10/Asia/Singapore to Hong Kong), Schiff 6 (Mar 1/Arabian Gulf from Dubai), Schiff Herz (Mar 21/Mediterranean/Gran Canaria to Palma de Mallorca). Schiff 1 and Schiff 2 cruise in the Canary Islands since January 2021, with 7-day and 14-day roundtrips from Gran Canaria.

All affected bookings were automatically cancelled and fully refunded in FCC (future cruise credit) notes for the full cost of the cruise. The FCCs can be used for paying a new voyage (with rebooking) or fully refunded (100%) in cash after 12 months.

UnCruise Adventures

On March 23, 2020, UnCruise Adventures announced that suspends operations (due to the USA-imposed travel restrictions) in the regions Central America (Panama and Costa Rica), Baja Mexico, Hawaii, Pacific Northwest and Alaska (roundtrips from Juneau on 7-night "Glacier Bay" itinerary). Eventually, the company's entire 2020 program was cancelled.

All booked customers received emails within rebooking instructions.

Next are listed all UnCruise ships and their first departures (dates/deployments/regions) in 2021:

  • Safari Endeavour (BAJA MEXICO / Alaska) - restarts on May 10, leaving from Seattle WA.
  • Safari Quest (PACIFIC NORTHWEST / Alaska) - restarts on April 9, leaving from Seattle WA.
  • Safari Voyager (PANAMA / COSTA RICA) - restarts on January 30, leaving from Jose del Cabo (Mexico).
  • Safari Explorer (HAWAII) - restarts on January 9, leaving from Kaunakakai (Hawaii).
  • (ALASKA) cruises restart in 2021 with Wilderness Discoverer (April 13), Wilderness Adventurer (April 9), Wilderness Explorer (May 18).

UnCruise Adventures is among the not so many cruise companies which vessels are USA-flagged, which allows them to operate cruises with itineraries that are not mandatory to include foreign (non-US) ports.

Uniworld

Uniworld Cruises suspended its entire fleet's passenger shipping operations (all European riverboats) cancelling all voyages with pre-scheduled departures March 14 through October 31, 2020 (initially through June 30, August 31 and September 15). Operations resumed on November 1, 2020 (fleetwide) and in May 2021 (U by Uniworld).

All affected bookings were fully refunded. Uniworld's cruise cancellation policy was expanded to allow penalty-free cancellation of new bookings (made after April 23) up to 14 days prior departure with rebooking. The fare paid as FCC (future cruise credit) is then transferred to another / any Uniworld cruise itinerary planned for 2020-2021.

Viking Cruises

Viking Cruises suspended passenger shipping operations fleetwide (ocean ships and riverboats worldwide / Europe-Asia-Africa) by cancelling all voyages with pre-scheduled departures in the period March 12, 2020, through early-April, 2021. Operations were planned to resume on October 1, 2020, but in mid-August was cancelled the remaining 2020 program (river+ocean) due to ongoing travel restrictions in Europe and USA, as well as Canada's and Australia's ban on cruise shipping.

VIKING OCEAN ships are currently scheduled to start cruises in 2021 on April 4 (Sky), April 6 (Sea), May 3 (Venus/new ship), May 6 (Star), May 9 (Jupiter), May 19 (Orion/Alaska), May 24 (Sun). VIKING RIVER boats in Europe start voyages in early-April 2021. VIKING's Egypt boats (Ra, Osiris) start operations in August 2021.

All affected bookings received a 125% refund in FCC (future cruise credit) with rebooking or 100% monetary refund. Fully refunded (100% in FCC) were also all prepurchased through Viking packages and services. The FCC is valid for 24 months (after cancellation), for any Viking cruise itinerary (river-ocean-expedition) and fully transferable.

All bookings made by April 30, 2020, received Risk-Free Guarantee that allows penalty-free cruise cancellation up to 24 hours prior departure. The cancellations and rebooking promos affected both Viking Cruises-owned subsidiary companies and travel brands - "Viking Ocean Cruises" and "Viking River Cruises".

Virgin Voyages

In March 2020, Virgin Voyages postponed the brand's inauguration (Scarlet Lady ship's Showcase Tour / media event in PortMiami) for July 15th (4-day "Richard's Birthday Bash"), with the inaugural cruise departing on August 7th from Miami. The ship's originally planned maiden voyage was on March 29th (3-day "Sneak-A-Peek Cruise").

All the scheduled between March 26-August 7th (a total of 29) departures were cancelled. In mid-May 2020 were cancelled 15 additional departures (through October 15). The 4-night "Richard Branson's 70th Birthday Cruise" (originally planned for July 15, 2020) was rescheduled for July 14, 2021. In late-September 2020 were cancelled all Scarlet Lady's November itineraries, and in late-October - the remaining (December 2020) departures. The brand's inauguration was rescheduled for January 3, 2021. In mid-December were cancelled more itineraries. The brand's inauguration is currently scheduled for May 9, 2021 (Scarlet Lady's maiden voyage from Miami). Valiant Lady ship's program was also revised. Instead of in Europe, the company's second liner is currently scheduled for Inaugural Cruise (November 14, 2021) in the Caribbean (Miami-roundtrip).

All affected bookings were provided with the options to cancel with a 125% refund (100% monetary refund) plus 25% in FCC (future cruise credit) or rebook with 200% refund in FCC. As a promo offer, all bookings made by June 30, 2020, received up to USD 500 per person in OBC (onboard credit). A full (100%) monetary refund was optional for cancellations made between May 21-December 31, 2020.

After the May-announced Virgin cruise cancellations, all rebookings made with the 200% FCC were fully refunded (200%) and additionally received 25% in FCC (to be used on another booking). Virgin Voyages also introduced the "Smooth Sailing Program" which allows for itineraries in 2020 (through December 16) the final payment dates to be moved to 60 days (previously 120 days) prior departure. Smooth Sailing also allows cancellations up to 48 hours (prior departure) with receiving a full (100%) refund in FCC.

Windstar Cruises

Windstar Cruises suspended its entire fleet's passenger shipping operations (all vessels, worldwide) by cancelling all voyages with pre-scheduled departures in the period March 14, 2020, through May 2021. Operations (by ship/destination) are currently planned to resume on May 1 (Star Legend/Europe-Mediterranean), May 6 (Wind Spirit/Tahiti), May 9 (Wind Surf/Europe-Mediterranean), May 15 (Star Breeze/Caribbean), May 22 (Wind Star/Europe-Mediterranean) and July 14 (Star Pride/Europe-UK-Iceland).

All affected bookings received 125% refunds in FCC (future cruise credit) with rebooking or cash refund (100%) without rebooking. The FCC was transferred to a new booking of any Windstar itinerary departing through December 31, 2021. Rebookings must be made up to 15 days prior departure.

Windstar also changed its cancellation policy (Travel Assurance Booking Policy) to allow cancellations up to 15 days prior departure and receive a full refund (100%) in FCC. The FCC can be used on all itineraries through December 31, 2021. Company's travel agent commission policy (Star Promise) was expanded to pay commissions on all FCCs. For travel agencies (Travel Advisors), on May 18th is reintroduced Windstar's popular travel agent promotion "Sell 3, Sail Free". If the agent sells 3 staterooms (fully deposited), the agent (or a customer) sails for free on a Windstar cruise departing by April 30, 2021, paying only taxes, fees, port charges and gratuities.

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