Coronavirus cruise ships and companies updates

Coronavirus cruise ship companies updates

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Coronavirus (COVID-19) is an ongoing pandemic disease that started with the outbreak in Wuhan China in December 2019. WHO (World Health Organization) officially classified the outbreak as "worldwide pandemic" on March 11, 2020.

So far, on cruise ships, Coronavirus had affected 3232 people (passengers plus crew, only officially confirmed cases) of whom 73 passengers died. The largest Coronavirus outbreak occurred on Diamond Princess (February) resulting in 15-day ship quarantine (in Port Yokohama) and 712 infected (including 14 deaths). The second-largest Coronavirus cruise outbreak was on the ship Grand Princess (February-March, 2 consecutive voyages (back-to-back), total infected 132, including 7 deaths). Followed a long month of altered or cancelled cruises, ship quarantines/lockdowns and port closures (bans on incoming vessels), mainly in Southeast Asia, Europe and the Caribbean islands. The third most affected ship (Ruby Princess) had 852 cases (passengers plus crew, incl 22 deaths) but those were confirmed days after the debarkation in Sydney NSW and also while the ship was quarantined in Australia.

The next table shows statistical data about some of the most affected / top-pandemic countries as confirmed cases (registered patients) and deaths caused by COVID-19 / SARS-CoV-2 (severe acute respiratory syndrome coronavirus 2). LATEST UPDATE (July 10, 2020): TOTAL DEATHS 553K, TOTAL RECOVERED 6,698M. In brackets (per million) is the number of Coronavirus-related DEATHS PER MILLION (country inhabitants).

CountryJuly 10 (infected)DeathsDeaths per millionTotal population
TOTAL12,171M553K-7,6B
USA3,166M135K380330M
UK

288K

45K

570

67M

Canada107K875123437M

Brazil

1,761M69K274210M

Russia

708K11K62145M

Peru

317K11K27432M

Chile

306K668326119M

Iran

251K12K12582M

Mexico

283K34K204126M

Turkey

209K52836282M
Italy243K35K57360M
Spain253K29K16747M
Germany200K912510883M
France170K30K44567M
South Africa239K37245358M
Saudi Arabia223K21085234M
Colombia129K45327350M
Argentina91K17253245M
Belgium62K978185212M
Sweden74K555251610M

Annually, common flu infects ~11% of Earth's total population (~800 million people), with influenza deaths varying between 0,5 million and 1,2 million (each year). The main issue with COVID-19 is its much longer incubation period (time between the infection and developing the symptoms) which is 7-14-days (compared to influenza's 1-2-days). Statistically, most Coronavirus patients (~98%) develop the symptoms within 12 days after the infection.

  • Coronavirus deaths vary greatly by region/country, with the mortality rates being influenced by the volume of testing and population characteristics (average age, overall health, quality of country's healthcare system). Many countries (including Italy, Spain, Holland, Belgium, Sweden, UK, USA, Canada) report statistical data that includes deaths from suspected COVID-19 cases (including of non-tested people) which results in higher deaths in comparison to countries (like China, Russia, Germany, Japan, Ireland) that report deaths of only confirmed COVID-19 cases.
  • In early-May, according to Johns Hopkins University (private research facility in Baltimore MD), the global average death-to-Coronavirus ratio was 7,1% (7 deaths on 100 cases treated). Nearly all of the Coronavirus deaths are elderly people aged 70+ (Italy's average age is 79,5) and the majority had previous health conditions.
  • On June 5, AstraZeneca (British-Swedish biopharmaceutical, 1999-founded) announced that it started manufacturing of a potential Coronavirus vaccine. The production (~2 billion doses) is ahead of the human trial results. Works on the vaccine started at Oxford University ( England) in late-April, with clinical results expected by August.

Coronavirus spreads similarly to common influenza (via droplets from coughing / sneezing), with exposure-symptom onset time 2-14 days. Predominant symptoms include fever, dry cough, fatigue, sputum production (saliva+mucus), anosmia (smell blindness), breathing problems (shortness of breath), muscle/joint pains, sore throat, headache. Illness complications include pneumonia (lungs inflammation) and ARDS (acute respiratory distress syndrome). China successfully cures COVID-19 patients with Vitamin-C. Russia successfully treats patients with blood plasma taken from Coronavirus survivors.

The financial impact on the ship cruising industry

According to UNWTO (UN's World Tourism Organization), the ship cruise industry's recovery could be expected by 2020-Q4 (mainly in the USA-Caribbean), but mostly in 2021-Q2. UNWTO expects for 2020 the industry's levels to drop by 70-80% (over 2019), which generally depends on the duration of intercountry travel restrictions and border closures (especially within Europe). According to UNWTO, the financial impact on the industry (projected loss) is between USD 0,85-1,1 billion. The global tourism industry is expected to lose export revenues between USD 0,91-1,2 trillion, affecting between 100-120 million jobs/employees. The cruise travel industry employs ~200,000 shipboard personnel (service staff and maintenance crew).

Between March 12-15, all major cruise shipping companies (ocean and river) suspended operations fleetwide (all vessels in the fleet remained docked/anchored and crewed) for periods ranging from 30 up to 60 days. All cancelled cruises were fully refunded in FCC (future cruise credit).

In March 16-29, Fincantieri (one of world's largest cruise shipbuilding companies) suspended all activities at its shipyards and offices in Italy. In Europe, several intercountry ferry routes were suspended and numerous major seaports closed - at least through April 1. On March 16, the ferry company STENA LINE announced 950 Scandinavia job redundancies (shipboard and offshore jobs) due to Coronavirus-related drop in Baltic Sea's passenger shipping traffic. On April 7th was announced the furlough of 600 employees and 150 job redundancies in Ireland-UK.

On March 16, Carnival Corporation (world's largest cruise shipowner) loaned USD 3 billion (~EUR 2,77 B) with maturity in September 2020. On March 31, Carnival Corp announced plans to issue USD 6 billion (~EUR 5,49 B) in stock and debt - including USD 1,25 B (in shares), USD 3 B (in secured notes due 2023, assets-backed loan) and USD 1,75 B (in convertible notes due 2023, debt that converts into equity). On April 2, were issued Carnival Corporation common stocks for USD 0,5 billion (reduced from the announced USD 1,25 B) or a total of 62,5 million ordinary shares at USD 8 per share. In mid-May, to further strengthen its liquidity, Carnival Corporation announced a combination of (company-wide / including senior management) furloughs, layoffs, reduced workweeks, salary reductions. These moves resulted in hundreds of millions in cash conservation. For 2020-Q2, Carnival reported an average USD 650 million cash burn (vessel operations, administrative expenses, capital expenditures / export credit facilities, loans' interest expenses). On June 30, Carnival UK laid off 1/3 of its shore-based staff.

On March 23, RCCL-Royal Caribbean Cruises Ltd (world's 2nd-largest cruise shipowner) loaned USD 2,2 billion (~EUR 2,03 B) with maturity in March 2021 and an optional extension for 364 more days (till March 2022). With the new financing, RCCL now has USD 3,6+ billion of liquidity (cash deposits plus undrawn credit facilities). The money was secured term-loaned from 3 US banks (JPMorgan Chase, Bank of America Corporation, Goldman Sachs Group) plus the French banking group BNP Paribas. In mid-April, RCCL announced that ~26% of its USA-based employees (~1300 Americans, out of 5000+) will be permanently laid off or 90-day furloughed (with paid benefits). In early-June, RCCL issued Senior Notes (due 2023, fully and unconditionally guaranteed) to aggregate up to USD 1 billion.

On March 12, NCLH (world's 3rd-largest cruise shipowner) borrowed USD 1,55 billion (~EUR 1,43 B) via two loans - USD 675 M (final payment Mar 2021) and USD 875 M (maturity in Jan 2024). On May 6, NCLH successfully secured USD 2,225 billion of additional liquidity. The capital transactions (by Goldman Sachs) consisted of USD 400 M (public offering of common equity/shareholders), USD 750 M (exchangeable senior notes/bonds), USD 675 M (senior secured notes/debt) and USD 400 M (private investment from L Catterton/USA-based equity capital investment company). On completion, NCLH expects ~USD 3,5 billion of liquidity.

On March 27, TUI AG (owner of 3 cruise companies - TUI, Marella UK, Hapag-Lloyd) loaned from KfW Bank (state-owned, Germany's 3rd largest) EUR 1,8 billion (~USD 2,01 B) to its existing credit - to total EUR 3,1 billion (cash and Revolving Credit Facility). Besides its cruise shipping services, TUI AG also temporarily suspended its flight-, hotel- and tour divisions operations.

On April 9, CDC announced that 20 cruise liners currently docked/anchored in the USA have confirmed or suspected COVID-19 cases among their staff-crew. In the same statement, CDC extended its "No Sail Order" for 100 more days (through July 24).

  • Carnival Corporation spends monthly on no-sail operations ~USD 1 billion. Carnival's global fleet includes the brands/subsidiaries AIDA, CCL-Carnival, Costa, Cunard, HAL-Holland America, P&O UK, P&O Australia, Princess, Seabourn.
  • RCCL-Royal Caribbean spends ~USD 250-280 million monthly on fleetwide no-sail operations. These monthly expenses (operating plus administrative) were reduced from ~USD 400 after employment reduction (shipboard and ashore). RCCL's global fleet includes the brands/subsidiaries RCI, Azmara, Celebrity, Marella, Pullmantur, Silversea, TUI.
  • NCLH-Norwegian spends ~USD 70-110 million monthly on fleetwide no-sail operations. NCLH's global fleet includes the brands/subsidiaries NCL-Norwegian, NCL America, Oceania, RSSC-Regent Seven Seas.
  • An MSC's no-sail month costs ~USD 180 million.
 

During the layup period, on the passenger-free cruise liners, the crew was allowed to use all public areas (including bars and restaurants) and also provided with free and unlimited Internet (available 24 hours).

For the period March 13 through October 31 (previously until June 1 and July 1), Canada banned from docking in its ports all large passenger ships (cruise liners and ferries) which have passenger+crew capacity 500+. The ban effectively cancelled the New England USA-Canada and Alaskan seasons as most non-US-flagged cruise ships are required to visit a foreign port along the itinerary. After July 1 were allowed passenger vessels only in Canadian inland waterways in Nunavut, NWT (Northwest Territories) and Yukon.

New Zealand banned cruise vessels between March 14 - June 30. Australia banned ships with capacity 100+ passengers for the period March 15 through September 17 (initially through June 17).

CLIA member companies (all major cruise brands) suspended departures from US ports through Sept 15. According to CLIA stats, in 2018 the industry supported 421,000+ jobs in the USA, with every 30th cruiser (from US ports) supporting 1 American job. A day of cruise suspension in the USA results in a loss of ~USD 110 million (in economic activities) and up to 800 American jobs.

In June 2020, Pullmantur Cruceros (joint-venture owned by Cruises Investment Holding and RCCL-Royal Caribbean) filed for a supervised reorganization/bankruptcy under Spain's insolvency laws. According to unofficial information, Pullmantur's 3 liners will be dismantled at Aliaga Ship Breaking Yard (Turkey).

Celestyal Cruises Greece cancelled its entire 2020 program (all itineraries scheduled to depart between March 14, 2020, and March 6, 2021).

The RCI-Royal Caribbean's newbuild Odyssey of the Seas was planned for inauguration on November 5, 2020, but due to delayed delivery (from Meyer Werft in Papenburg, Germany) was rescheduled for April 2021. A total of 25 itineraries/departures were cancelled.

On June 13, Costa Cruises (Carnival Corp) sold the ship Costa Victoria to San Giorgio del Porto (shipyard in Genoa Italy). The new shipowner soon sold the vessel for scrapping (in Piombino Italy).

On July 3, Kleven Verft AS (shipbuilding yard in Ulsteinvik Norway) filed for bankruptcy protection. Due to financial difficulties, in 2017 the shipyard was sold to Hurtigruten (Norway), then in January 2020 to DIV Group (Croatia).

On July 6, the Eckero Line (Finland)-owned subsidiary Birka Cruises was shut down. The brand's only cruise ship Birka Stockholm (2004-launched) operated the Sweden-Finland route Stockholm-Mariehamn (Aland). ~500 employees (mainly crew) lost their jobs. Birka Stockholm is planned for drydock conversion.

On July 6, CCL-Carnival announced that the ship Mardi Gras will be delayed by ~4 months, 11x Caribbean itineraries were cancelled.

On July 7, P&O Cruises UK (Carnival Corp) sold the ship Oceana. A total of 190 scheduled itineraries (2020-2021-2022 departures from Southampton and Dubai) were cancelled.

New shipboard safety rules

On July 2 was released the European Union's 49-page document "Interim Guidance for Restarting Cruise Operations". It recommends new safety protocols (approved by CLIA) including:

  • EU Monitoring (worldwide epidemiological situation, rules, travel restrictions)
  • approved contingency (COVID-19 outbreak management) plan, adequate onboard testing capacity and crew training
  • arrangements for onboard medical treatments and ashore ambulance services
  • arrangements (repatriation, onboard quarantine of close contacts, onboard isolation of asymptomatic passengers)
  • reporting to the next scheduled cruise port of any possible cases
  • reduced ship capacity (passengers and crew), no indoor swimming pools, no self-service buffet dining

Using face masks is required (by both pax and crew) on buses, during boarding, in the ship's Casino, Infirmary, elevators, hallways/corridors.

Forced social/physical distancing (at least 5 ft / 1,5 m from each other) to be maintained during boarding, at waiting areas and transport stations. Enhanced shipboard hygiene measures include handwashing with soap or alcohol-based liquids (containing min 60% ethanol or 70% Isopropyl alcohol/isopropanol).

COVID-19 pandemic's progression March-April-May 2020

Next table shows the pandemic's progression in May.

CountryMay31May26May21May15May11May7May3
TOTAL6,152M5,496M5,015M4,484M4,178M3,784M3,463M
USA1,826M1,716M1,582M1,45M1,383M1,262M1,166M
UK

275K

265K

248K

233K

223K

207K

187K

Ireland24991247352431523827231352224921506
Canada91K87K80K73K70K65K59K

Australia

7193713170777001692768156801

Russia

415K371K318K263K232K177K135K

Turkey

164K159K153K145K140K132K126K
Italy233K230K227K223K220K216K211K
Spain239K236K233K230K228K221K217K
Germany183K181K179K175K173K169K165K
France152K145K144K141K139K137K131K
Switzerland30867307623065830463303803012629905
Holland46447455764444743481427884132240571
Portugal32507310082966028319276892618525282
Sweden37542344413152328592266702392222317
Iran151K140K127K115K109K102K97424
Brazil515K392K289K203K168K128K97100
Mexico90666745655659442595363272764422088
Japan16805166621643316203159681547714888
China83017829938296782930829198289382888

Next table shows the pandemic's progression in April.

CountryApr30Apr28Apr24Apr20Apr16Apr12Apr8Apr4
TOTAL3,257M3,042M2,79M2,41M2,127M1,945M1,475M1,331M
USA1,095M1,01M927K771K658K588K422K362K
UK

171K

157K

143K

120K

103K

94K61K52K
Ireland20622196481818415251132711064760745384
Canada5323648501438883505629929262061916216558

Australia

67726725668766196468640260245801
Italy205K199K193K179K169K162K139K133K
Spain213K211K204K199K183K173K147K135K
Germany163K159K154K145K136K131K110K102K
France129582128339122577112606108847981268204874390
Switzerland2958628930284942746926587259362325421657
Belgium4851947334442933849634809311192340320814
Holland3931638245365353265529214274192054918803
Portugal2504524029227982020618841174481244211731
Norway77597609746370786848668660125768
Sweden21093189261756714385125401144585127347
Denmark91588698821173846879651154024681
Turkey1202041122611049128630674193610493822630217
China8287482836828048274782341822958180281708
Iran9464191472881948221177995748776728660506
S. Korea1077410752107081067410613105911038410284
Japan143111380612,863108098582810042573654
Russia114431935586862247121279382449086726344
Serbia90118277748363195318446524472205

Next table shows the pandemic's progression in March when it started to affect the cruise shipping industry.

CountryMar14Mar16Mar18Mar20Mar22Mar24Mar26Mar28Mar30
TOTAL151363183852206845278472341560428220532237678857786228
USA32444740653920K35K55K86K125K164K
Italy21K28K38K47K59K69K81K92K102K
Spain779899421182621K30K48K64K79K88K
China808448088180894810088109381218813408143982K
Germany54267588901020K26K34K45K58K67K
France45116633773013K16K22K29K38K44K
Iran1272915K17K18K22K25K29K38K41K
UK1144139526263999421655801166017K22K
Switzerland22002353277255447776987712K14K16K
Belgium86610581486281534014269623511K12K
Holland1035141720583003421655807459981912K
Norway120713911527199424132890342340484465
Sweden102211211196165719342300285834604115
Denmark87510081092133715701717202323662577
Canada252441598108514722746403056077435
Australia297401565105117092431280539664558
Ireland1292233666839061329181924152615
South Korea823683208413879989619137933295839786
Japan78085288996311011128138716931866

Coronavirus cruise ships 2020 updates

Note: If even one crew on a cruise liner is tested Coronavirus-positive, on the vessel are immediately implemented the following emergency safety rules.

  • All staff-crew are transferred from their cabins (usually with double-quad occupancy) to passenger staterooms (cabins located on decks above the crew deck) and accommodated one person per room.
  • Only on-duty crew are allowed to leave the staterooms - the rest must remain isolated.
  • Smoking anywhere on the ship is forbidden.
  • Food, water, linens and toilet paper are delivered to the staterooms upon request. Food-beverage items are ordered from a menu via cabin TV's infotainment system.
  • The Infirmary (served by a nurse on 24-hour duty) must be called immediately after experiencing flu-like symptoms (dry coughing, high fever, breathing difficulties).
  • Temperature screenings are conducted twice daily (in the staterooms).

According to a USCG (Coast Guard) report issued on April 4th, in or near USA's territorial waters were a total of 114 cruise ships carrying mainly crew (~93,000). Another 41 liners (with ~41,000 crew) were en-route and close to the USA. On April 6th, CDC updated its regulations for disembarked cruise passenger transportation stating that those without the symptoms (or experience only mild symptoms) should be disembarked in the USA as quickly as possible and immediately repatriated (via chartered flights) or bussed back home (via private transportation). Using commercial flights and public transportation is not allowed anymore.

(Cruise Line) Ship(Dates) ItinerarySick Passengers-Crew

(Royal Caribbean) Adventure Of The Seas

(May) in Falmouth Jamaica, while repatriating RCI's Caribbean crew

19 crew out of 1044

(TUI) Mein Schiff 3

(May) while docked in Cuxhaven, Germany

9 crew out of 2899!

(NCL) Norwegian Gem

(April) while anchored off Great Stirrup Cay, Bahamas

2 crew deaths

(MSC Cruises) MSC Preziosa

(April) while anchored off Ocean Cay Bahamas

2 crew

Costa Asia) Costa Atlantica

(April) while docked in Nagasaki Japan

149 crew (out of 623)

(Celebrity Cruises Galapagos) Celebrity Flora

(April) while anchored off Seymour Island (Galapagos Islands, Ecuador)

48 crew (out of 69)

(Costa Cruises) Costa Fascinosa

(April) while docked in Santos Brazil

43 crew (out of 764), including 3 deaths

(Fred Olsen) Black Watch

(April) while anchored in Firth of Forth, Scotland

10 crew

(Marella Cruises) Marella Explorer 2

(March-April) while in the Caribbean

19 passengers, 4 crew, 1 passenger death

(NCL America) Pride of America

(April) while docked at homeport Honolulu Hawaii

7 crew

(Aurora Expeditions) Greg Mortimer

(March 14 - April 5) 21day South Georgia and Antarctica roundtrip from Ushuaia Argentina

128 passengers (incl 1 death), 37 crew

(Pullmantur) Horizon

(April 4) while quarantined / docked in Dubai, with 250 staff-crew, no passengers

~125 crew (50% of all)

(Princess Cruises) Coral Princess

(March 31) while docked in Bridgetown Barbados

15 (5 crew, 10 passengers, incl 3 deaths), another 67 (29 passengers + 38 crew) remained quarantined onboard

(Cunard) Queen Mary 2

(March 30) while docked at Port Durban, South Africa

1 crew

(Disney Cruise Line) Disney Wonder

(March 6-20) 14day Panama Canal from NOLA to San Diego

1 passenger, 46 crew (unofficially ~200 crew, 3 passenger deaths)

(Celebrity Cruises) Celebrity Solstice

(March 20) debarkation in Sydney NSW

20 passengers (including 1 death)

(Royal Caribbean) Liberty Of The Seas

(April 2) while anchored off Galveston TX

2 crew

(Royal Caribbean) Voyager Of The Seas

(March 31) while anchored off Kembla (NSW Australia)

5 crew, 35 passengers (including 1 death)

(Celebrity Cruises) Celebrity Eclipse

(March 31) upon debarkation in San Diego CA

5 passengers, 63 crew, including 3 passenger deaths

(Royal Caribbean) Symphony Of The Seas

(March-April) while anchored off Coco Cay, Bahamas

32 crew, including 1 death

(Royal Caribbean) Oasis Of The Seas

(March-April) while anchored at Coco Cay Island, Bahamas

17 crew, including 3 crew deaths

(Celebrity Cruises) Celebrity Apex

(March-April) the newbuild ship was docked at Chantiers de l'Atlantique Shipyard (Saint-Nazaire, France) with 1407 crew onboard

224 crew

(Phoenix Reisen) Artania

(March 28) debarkation in Fremantle Australia

89 (crew+pax), including 1 crew death and 3 passenger deaths

(Celebrity Cruises) Celebrity Infinity

(March 23) two days after debarkation in Tampa Florida

3 crew (incl 1 death)

(Costa Cruises) Costa Victoria

(March 23, debarkation in Civitavecchia-Rome) returning to Europe from Asia (Mumbai, India)

1 passenger

(MSC Cruises) MSC Fantasia

(March 23, debarkation in Lisbon) returning to Europe from South America (Rio de Janeiro)

1 passenger

(MSC Cruises) MSC Splendida

(March 23, debarkation in Marseille) returning to Europe from Dubai UAE

1 crew

(MSC Cruises) MSC Bellissima

(March 7-14) 7day Oman and UAE roundtrip from Dubai

3 passengers, 2 crew

(Royal Caribbean) Ovation Of The Seas

(March 11-18) 7day New Zealand from Sydney Australia

32 passengers, plus 79 (after debarkation)

(Holland America) Zaandam

(March 7-21) 14day South America (Argentina-Chile) from Buenos Aires to San Antonio

4 passenger deaths, plus 14 confirmed cases (13 passengers + 1 crew), 250 non-confirmed cases (107 passengers + 143 crew / with flu-like symptoms)

(MSC Cruises) MSC Opera

Since March 10, the liner is quarantined in Port Genoa (Italy).

8 crew

(Princess Cruises) Ruby Princess

(March 8-21) 14day New Zealand from Sydney NSW

852 (passengers plus crew), including 22 passenger deaths, ship quarantine in Australia

(Costa Cruises) Costa Magica

(March 13-20) 7day Caribbean from Pointe-a-Pitre, Guadeloupe

3 passengers, 7 crew

(Costa Cruises) Costa Favolosa

(March 9-16) 7day Caribbean from La Romana, Dominican Republic

3 passengers, 10 crew (incl 1 death)

(Silversea) Silver Shadow

(March 7-27) 20day South America and Caribbean from Rio de Janeiro to Fort Lauderdale

2 passengers (incl 1 death), ship quarantine in Recife Brazil

(Costa Cruises) Costa Luminosa

(March 5-22) 17day Caribbean and Transatlantic from Fort Lauderdale to Naples

46 passengers (incl 2 deaths), 48 crew (incl 1 death)

(NCL) Norwegian Breakaway

(March 7-14) 7day Western Caribbean from Port Canaveral

3 passengers

(NCL) Norwegian Bliss

(March 1-8) 7day Florida and Bahamas from NYC

1 passenger

(Silversea) Silver Explorer

(March 4-18) 14day Chilean Fjords (Ushuaia to Valparaiso-Santiago)

1 passenger, ship quarantine off Chiloe Island Chile

(Royal Caribbean) Jewel Of The Seas

(March 9-16) 7day Oman and UAE roundtrip from Dubai

2 passengers, ship quarantine off Dubai UAE

(Fred Olsen) Braemar

(Feb 27 - Mar 12) 14day Caribbean from La Romana to Bridgetown (Dominican Republic-Barbados)

1 passenger, 4 crew

(Princess) Grand Princess

(Feb 21 - Mar 7) 15day Hawaii and Mexico from San Francisco CA

132 (including 7 deaths), ship quarantine off San Francisco

(Princess) Diamond Princess

(February) 8day Japan and Taiwan cruises from Yokohama-Tokyo

outbreak with 712 infected (including 14 deaths), ship quarantine in Port Yokohama

(GHK-Dream Cruises) World Dream

(January 19-24) 5day China to Vietnam, roundtrip from Nansha-Guangzhou

12 passengers, ship quarantine in Hong Kong

On March 19, Carnival Corporation, in a press release, offered its permanently docked at ports cruise liners (during the lockdown period) to be used as hospitals for treating non-Coronavirus patients (not as quarantine facilities). These large liners have a minimum cabin capacity of 1000 (per vessel). Each stateroom has an en-suite bathroom (shower-washbasin-toilet) and can be quickly fitted with various medical and remote monitoring equipment (cardiac, respiratory, oxygen saturation, CCTV). All onboard operations (machinery maintenance, food and beverages, cleaning services) are provided by the staff and crew already on the vessel. Carnival stated that the monthly cost per vessel is ~USD 1 million (prolonged ship layup) and ~USD 2-3 million (warm ship layup). Prolonged layup means that the vessel is manned by a reduced crew, which lowers operational costs but adds time (1-2 weeks at least) to restart service. Warm layup means that the vessel remains fully crewed and operational.

Coronavirus Line Updates

AIDA Cruises

AIDA Cruises suspended its entire fleet's passenger shipping operations (all liners) cancelling all voyages with pre-scheduled departures in the period March 14 through August 31, 2020 (initially through April 30, May 31 and July 31). Operations are planned to resume on September 1. Exceptions are the ships Perla (Aug 12, from Hamburg), Diva (Aug 15, from Warnemunde) and Prima (Aug 15, from Kiel). On July 9, AIDA announced that will restart operations with three liners and "cruises to nowhere" - roundtrips from Germany on Baltic Sea itineraries that don't have transit/call ports. In the meantime, if some seaports reopen for cruise vessels, these destinations could be eventually included in the itinerary. These "nowhere cruise ships" are AIDAperla (August 12 / 3-nights from Hamburg), AIDAmar (August 12, from Warnemunde) and AIDAblu (August 16 / 4-nights from Kiel). Bookings were opened on July 9.

In early-June, AIDA cancelled all its Canada and USA voyages scheduled for 2020. The latest cancellation affected 2 liners - AIDAluna (homeported in NYC) and AIDAdiva (with departures from NYC and Montreal).

All affected bookings received full refunds, including on prepurchased through AIDA packages and services. For the period, all the company's employees had the options to either remain onboard or leave the vessel and return home (without terminating the job contract with AIDA Kreuzfahrten). All affected bookings received 110% refund in FCC (future cruise credit). The FCC can be used for rebooking on any cruise ship / itinerary (fleetwide) with departure through December 31, 2021. The FCC is redeemable for MyAIDA (pre-purchasing shore excursions, onboard specialty dining and wellness services) or can be transferred to OBC (onboard credit).

AmaWaterways

APT River Cruises suspended its entire fleet's passenger shipping operations (all boats of the brands AMAwaterways and TravelMarvel) cancelling all voyages with pre-scheduled departures in the period March 14 through July 31, 2020 (initially through May 31 and June 29). Operations are planned to resume on August 1 (previously on June 30).

All affected bookings received 115% refund (with rebooking) or 100% monetary refund. AMAwaterways offers (for a limited time) special provisions which allow guests with new or existing bookings to purchase "AmaWaterways Travel Waiver Plus" which provides cancellation for any reason, up to 24 hours prior to the start of the booked services (cruise, land extensions, hotels, flights, etc).

The affected APT Tours (River or Ocean cruises) bookings can be rebooked up to 14 days prior departure, with refunds in FCC (Future Cruise Credit). The FCC can be used in either 2020, 2021 or 2022, with a change fee of GBP 125 per person.

PROMO OFFER: In mid-May, 2020, AmaWaterways announced a promotional campaign by offering complimentary river cruises to frontline personnel (first responders, medical, essential service employees). The offer is via free FCC (Future Cruise Certificate/Credit) that can be used on any European or Asian itinerary with departure through December 31, 2021. For making these FCC reservations are needed only valid ID and one paying passenger (in the same stateroom). Promo bookings also must be made within 90 days prior departure.

American Cruise Lines

ACL suspended its entire fleet's passenger shipping operations (all vessels) cancelling all voyages with pre-scheduled departures in the period March 14 through July 31, 2020 (initially through April 19, May 3 and June 1). Operations are planned to resume on August 1 (fleetwide), while ACL's first operational ships are American Constitution (July 22) and American Constellation (July 23). ACL boats will initially operate with reduced (75%) max passenger capacity.

All affected bookings were fully refunded (100% monetary refund). With rebooking is offered 125% FCC (Future Cruise Credit) based on the fares paid for the cancelled cruises. The FCC must be used before December 31, 2021.

American Queen Steamboat Company

AQSC suspended its entire fleet's passenger shipping operations (all riverboats) by cancelling all voyages with pre-scheduled departures in the period March 14 through August 1, 2020 (previously through April 11, May 16, June 28 and July 5). Operations are planned to resume on August 2 (American Empress), August 8 (American Countess, American Queen) and August 16 (American Duchess).

All affected bookings received a full refund (100% cash) or 125% refund as FCC (future cruise credit) with rebooking. Any booking may move to another departure date in 2020 and their current cancellation penalty applies to the new departure date. The new booking must be of equal or greater value and the customer is responsible for any increase in fare. AQSC covers flight change fees for all immediately rebooking customers.

The AQSC-owned company "Victory Cruise Lines" also suspended passenger shipping operations. The Victory 1 ship cruises were initially cancelled through June 30, 2020 (planned to resume on July 5), while the Victory 2 ship cruises scheduled for 2020 were all cancelled. In late-May, AQSC also cancelled the entire 2020 program of Victory 1. Victory Cruise Line's suspension was due to Canadia's travel restrictions. All affected bookings received a full monetary refund (100%) or 125% refund as FCC with rebooking.

Arosa Cruises

Arosa Cruises suspended its entire fleet's passenger shipping operations (all riverboats) by cancelling all voyages with pre-scheduled departures in the period March 14 through June 15, 2020 (previously through April 17 and May 31). Operations were resumed on June 16 (Douro River, Portugal), followed Rhine River voyages (June 17), Danube River (June 20) and French rivers July 11).

All affected bookings received full refunds, including on prepurchased through A-ROSA Flusskreuzfahrten packages and services. With rebooking were offered EUR 50 pp in OBC (onboard credit) plus 30% discount on a future Arosa cruise booking.

Avalon Waterways

Avalon Waterways suspended its entire fleet's passenger shipping operations (all riverboats) by cancelling all voyages with pre-scheduled departures in the period March 14 through August 31, 2020 (initially through April 29 and June 30). Operations are planned to resume on September 1. All affected river cruise and cruisetour bookings received a full (100%) monetary refund, including on prepurchased through Avalon Waterways packages and services. The cruise rebooking must be made before June 30, 2020.

Azamara Cruises

RCCL (shipowner) suspended its entire fleet's passenger shipping operations - first in the USA only (all US-homeported liners of the brands RCI-Royal Caribbean International, Celebrity Cruises, Silversea Cruises and Azamara Cruises) then globally (worldwide) by cancelling all voyages with pre-scheduled departures in the period March 13 through September 15, 2020 (previously through May 11 and June 11). Operations are planned to resume on September 16.

All affected bookings received full refunds (100%), including on prepurchased through Azamara cruise packages and services. With rebooking are offered 125% refunds in FCC (future cruise credit) to be used on itineraries that depart up to April 30, 2022. The FCC must be redeemed by January 1, 2021. Changing the FCC to a monetary refund (100%) must be done by December 31, 2020. Optionally, all prepaid cruise packages and services can be converted into 125% OBC (onboard credit), but this option expires on May 4, 2020.

Azamara's Cancellation Policy was extended to allow penalty-free cancellations up to 48 hours prior departure (all itineraries departing up until September 1, 2020 / initially through July 31) and receive an FCC.

Bahamas Paradise Cruise Line

Due to the Coronavirus pandemic, Bahamas Paradise suspended its fleet's passenger shipping operations (both vessels) cancelling all voyages with pre-scheduled departures in the period March 15 through July 24, 2020 (Grand Celebration starts cruises on July 25 / initially on May 8 and June 13) and through October 1, 2020 (Grand Classica starts cruises on October 2 / initially on May 7 and July 10). Bahamas Paradise cruise ships will be operated at 60% passenger capacity, by closing two cabin decks on each liner.

All affected bookings received a full (100%) monetary refund, including on prepurchased through the cruise company packages and services. A 125% refund in FCC (future cruise credit) was given with rebooking.

Carnival Cruise Line

CCL-Carnival Cruise Line suspended its North American fleet's passenger shipping operations (all USA- and Canada-homeported liners) by cancelling all voyages with pre-scheduled departures in the period March 13 through September 30, 2020 (previously up until April 9, May 11, June 26 and July 31). Fleet's operations are planned to resume on October 1.

LATEST UPDATE: CCL's Mediterranean program (Carnival Legend) was cancelled. CCL's San Francisco departures (Carnival Miracle) were cancelled. CCL's Australian cruises (Carnival Splendor, June-September) were cancelled. CCL's Alaska 2020 program from Seattle (Carnival Spirit, July-September, including 2x repositioning cruises - 11day Vancouver-Honolulu Hawaii, and 19day Honolulu-Brisbane Australia) were cancelled. CCL's North American cruises (June-September) were cancelled.

All affected bookings received full monetary refunds (100%), including on prepurchased through CCL packages and services. With rebooking, refunds were in FCC (future cruise credit) transferred to the new booking. Cruises 5-day or shorter receive a full monetary refund or a 100% refund in FCC plus USD 300 in OBC (onboard credit) per stateroom. Cruises 6-day and longer receive a full monetary refund or a 100% FCC plus USD 600 in OBC per stateroom.  Booking cancellations prior to the final payment are penalty-free - unless the booking was on a specific promo offer with a non-refundable deposit and/or cruise fare.

Celebrity Cruises

RCCL (shipowner) suspended its entire fleet's passenger shipping operations - first in the USA only (all US-homeported liners of the brands RCI-Royal Caribbean International, Celebrity Cruises, Silversea Cruises and Azamara Cruises) then globally (worldwide) by cancelling all voyages with pre-scheduled departures in the period March 13 through September 15, 2020 (previously through May 11 and June 11). Operations are planned to resume on September 16. Celebrity's Galapagos program (ships Xpedition, Flora) was also cancelled through September 15. Celebrity's Alaska 2020 program from Seattle and Vancouver (ships Solstice, Eclipse, Millennium) was cancelled.

All affected bookings received full refunds (100%), including on prepurchased through Celebrity Cruises packages and services. The refunds were in FCC (Future Cruise Credit) to be used on itineraries that depart up to April 30, 2022. The FCC must be redeemed by December 31, 2021. Changing the FCC to a monetary refund (100%) must be done by December 31, 2020. Celebrity's Cancellation Policy was extended to allow penalty-free cancellations up to 48 hours prior departure (all itineraries departing up until September 1, 2020 / initially through July 31) and receive an FCC.

Celestyal Cruises

Celestyal Cruises suspended its fleet's passenger shipping operations (all vessels) by cancelling all voyages with pre-scheduled departures for the period March 14 through July 30, 2020 (previously through May 1 and June 29). Operations were planned to start on July 31 (Celestyal Olympia ship). However, in late-June, the company cancelled its entire 2020 program and planned the restart for March 6, 2021 (Celestyal Crystal ship).

All affected bookings received full refunds, including on prepurchased through Celestyal packages and services. With rebooking is offered 120% refund in FCC (future cruise credit) transferred to the new booking. The FCC is redeemable until December 31, 2021. For rebooking are open all Celestyal Cruises itineraries currently scheduled through December 31, 2022. The FCC voucher is sent directly to the customer or the travel agency. In the FCC is not redeemed by December 31, 2021, upon the voucher's expiration the customer automatically receives a 100% cash refund.

The company also extended its cancellation policy by allowing any Celestyal cruise booking made between March 9 and June 30, 2020 (all 2020-2021 itineraries) to be cancelled up to 7 days prior departure without penalty fees.

Costa Cruises

Costa Cruises partially suspended its fleet's passenger shipping operations by cancelling all Italy-visiting voyages with pre-scheduled departures in the period March 9 through August 15, 2020 (previously through and including April 30, May 30, June 30 and July 31). Operations are planned to resume on August 15. The latest cancellations affected the remainder of Costa's Northern Europe 2020 program.

With rebooking, all affected bookings received full refunds (100%) in FCC (future cruise credit), including on prepurchased through Costa Cruises packages and services.

In mid-June 2020, Costa Cruises (Carnival Corporation) sold the ship Costa Victoria to San Giorgio del Porto (shipyard in Genoa Italy). The new shipowner soon sold the vessel for scrapping (in Piombino Italy).

CroisiEurope

CroisiEurope suspended its entire fleet's passenger shipping operations (all vessels - ocean and riverboats) by cancelling all voyages with pre-scheduled departures in the period March 14 through July 15, 2020 (initially through April 15 and May 15). Operations are planned to resume on July 16.

All affected bookings received 100% refund (with rebooking) or 100% monetary refund. For new bookings (made between March 16 and May 1, 2020) on cruises departing until August 31, 2020, CroisiEurope allows penalty-free cancellation up to 30 days (prior departure) - excluding booking fees and any ancillary charges.

Cruise and Maritime Voyages

CMV suspended its entire fleet's passenger shipping operations (all vessels) by cancelling all voyages with pre-scheduled departures in the period March 13 through August 25, 2020 (previously through April 23, May 24 and June 30). Operations are planned to resume on August 26 (with CMV Magellan). Previously, the restart was planned for July 1. All affected bookings received full refunds (processed within 60-90 days), including on prepurchased through CMV packages and services.

With rebooking is offered a 125% refund as FCC (Future Cruise Credit). The FCC can be used also for booking promo deals (including Buy-One-Get-One-Free and "last minute" offers) for itineraries in 2020-2021. All rebookings (must be made by March 31 2021) additionally receive a 20% discount on beverage packages plus a 10% discount on shore excursion plus free cabin upgrade (1 category up, subject to availability).

Crystal Cruises

Crystal Cruises suspended its ocean fleet's passenger shipping operations by cancelling all voyages with pre-scheduled departures in the period March 14 through October 1 (Crystal Serenity) and through November 8 (Crystal Symphony). Crystal River Cruises departures March 26 through September 10 (initially through August 1) were also cancelled. Crystal Yacht Cruises were suspended through November 1 (Crystal Esprit) and through January 2021​ (Crystal Endeavour).

All affected bookings received full refunds, including on prepurchased through Crystal Cruises packages and services.

Cunard

Cunard Line cancelled all cruises with pre-scheduled departures between March 14 and November 1, 2020 (initially through May 15 and July 31). Operations are planned to resume on November 4 (previously on August 1). Cunard now has an expanded cancellation policy.

  • In late-April, Cunard cancelled the company's 2020 Alaska season. The cancelled voyages were all Queen Elizabeth ship cruises (scheduled for August 2020) as roundtrips from Vancouver (BC Canada).
  • In early-June Cunard cancelled more itineraries. RMS Queen Mary 2's program from homeport NYC (August 14 through November 1 including) was cancelled - Transatlantic crossings, Caribbean, Canada-New England. MS Queen Victoria's program (August 14 through October 21 including) was cancelled, affecting departures from Germany (Hamburg, Kiel) and the UK (Southampton). MS Queen Elizabeth's Asian and partially Australian programs (September 28 through November 23 including) were cancelled, affecting departures from Japan (Tokyo), China (Hong Kong), Singapore and Australia (Brisbane, Sydney). 

All bookings on itineraries with departures in the period March 14 through August 31, 2020, were given the option to cancel up to 48 hours (prior departure) without penalties. All affected bookings received a full refund (100% FCC / future cruise credit) transferred to a booking made before December 31, 2021.

Disney Cruise Line

DCL-Disney Cruise Line suspended its entire fleet's passenger shipping operations (all the 4 liners) by cancelling all voyages with pre-scheduled departures in the period March 14 through July 30, 2020 (initially through April 28 and June 18). Operations are planned to resume on July 31 (initially on April 30 and June 20).

In early-June, DCL suspended more voyages fleetwide. Disney Dream and Disney Fantasy through July 31 (initially through July 27 and August 1, respectively / both leaving from Port Canaveral FL), Disney Wonder through September 23 (previously planned for July 27 / Alaska from Vancouver BC Canada), and Disney Magic through October 12 (previously August 5 / Baltic from Copenhagen).

All affected bookings received full monetary refunds, including on prepurchased through Walt Disney packages and services. With rebooking is offered 125% refund in FCC (future cruise credit) transferred to the new booking which must be made within 15 months of the cancelled voyage's departure date. Without rebooking is provided full (100%) monetary refund.

On April 6, due to Canada's ban on large cruise liners (500+ passenger capacity) to dock in any port through July 1, Disney's Alaskan cruise program was altered by cancelling a total of 8x Disney Wonder departures from Vancouver BC (April 29, May 18, May 25, June 1, June 8, June 15, June 22, June 29) and 1x from Honolulu Hawaii (May 8). Disney Wonder's Alaskan program (7-day roundtrips from Vancouver) starts on July 6th.

As with previous cancellations, Disney Cruise Line is reaching out to impacted customers offering the choice of a 125% future cruise credit to be used for a future voyage within 15 months of the original sail date, or a full refund.

Dream Cruises

Genting Cruise Lines (shipowner) didn't suspend its fleet's passenger shipping operations. Instead, the company (parent of Dream Cruises and Star Cruises) expanded its cancellation policy with "Cruise As You Wish". It allows all existing and new bookings made before or on October 30, 2020 (initially July 31), to be cancelled penalty-free up to 48 hours (prior departure). These bookings are fully refunded (100%) via FCC (future cruise credit). With rebooking, the amount of the fare paid is automatically transferred to any Star Cruises or Dream Cruises itinerary starting before or on March 31, 2021 (initially December 31 2020).

On March 25, Dream Cruises announced the cancellation of the company's entire Australia-New Zealand schedule for 2020-2021. The Explorer Dream ship had voyages in the region with planned departures between October 8, 2020, and February 21, 2021. All affected bookings received penalty-free cancellations with a full refund (100%) transferred as FCC (future cruise credit) plus of AUD 250 per cabin in OBC (onboard credit) with rebooking. The refund includes fares paid, port fees, gratuities, pre-purchased (if any) shore excursions. For rebooking were opened all Dream Cruises itineraries through December 31, 2021. Cancellations without rebooking received a full monetary refund (fare paid, port fees, gratuities, shore excursions).

Emerald Waterways

Scenic Group (shipowner) is the parent company of three travel brands - Scenic Luxury Cruises & Tours, Evergreen Cruises & Tours, Emerald Cruises (Emerald Waterways, Emerald Yacht Cruises). All Scenic Group travel entities have suspended passenger operations (land tours, river cruises and ocean cruise shipping) by cancelling all voyages with pre-scheduled departures in the period March 14 through and including August 31, 2020 (initially through April 30 and June 30). Scenic Group's travel operations are planned to resume on September 1.

With rebooking, Scenic Group provides an FTC (Future Travel Credit) for all cancelled departures. To each of the cancelled cruise bookings (river or ocean itineraries) is provided 110% FTC (for the booking's full value), to rebook and travel by December 31, 2022. To all booked land tours (including Egypt cruisetours) during the suspension period is provided 100% FTC (for the booking's full value), to rebook and travel by December 31, 2022.

Scenic's FTC is valid for travel departures through to December 31, 2022. The FTC can be applied to any existing booking within the Scenic Group travel companies (Scenic Luxury Cruises & Tours, Emerald Cruises, Evergreen Cruises & Tours) and also when rebooking future travel. The FTC is fully transferrable to another customer.

Upon the expiry of the Scenic FTC voucher (on December 31, 2022), unable to travel customers may request a cash refund equal to the amount paid. All customers with a booking that departs from July 1, 2020, and customers considering a booking after July 1st, have the option to transfer their booking (up to 30 days prior departure) to an alternate date without a fee. Scenic will waive all cancellation fees with the booking value applied as an FTC and we will review the timing for the full payment when rebooking. Please note, if you choose to cancel there may be third party fees applicable, which will be at the customer's own expense. This policy applies to all Scenic Group's travel brands.

Fred Olsen Cruise Lines

Fred Olsen Cruise Lines suspended the entire fleet's passenger shipping operations (all vessels - ocean and riverboats) by cancelling all voyages with pre-scheduled departures in the period March 14 through July 11, 2020 (initially through May 28). River- and ocean fleets operations are planned to resume on July 12 (previously on May 29).

All affected bookings were fully refunded, including on prepurchased through the cruise company packages and services. All bookings made before May 5, 2020 (any cruise itinerary in 2020) were allowed to cancel penalty-free (up to 14 days prior departure) and rebook any other 2020 Fred Olsen cruise (river or ocean).

Hapag-Lloyd Cruises

Hapag-Lloyd Cruises suspended its entire fleet's passenger shipping operations (all liners) by cancelling all voyages with pre-scheduled departures in the period March 18 through August 9, 2020 (initially through April 30 and June 15). All affected bookings received full refunds, including on prepurchased through HAL packages and services. All voyages were completed by March 21st.

In early-April, Hapag-Lloyd (part of TUI Cruises) announced that its ships are planned to resume operations on April 30 (EUROPA, from New York), April 30 (HANSEATIC Inspiration, from Belem Brazil), April 30 (MS EUROPA 2, from Lisbon), May 23 (BREMEN, from Otaru Japan), May 19 (HANSEATIC Nature, from Ponta Delgada Azores). In late-April was announced that HL's cruising operations are expected to resume in mid- or late-June (without specific departure dates given).

Holland America

Holland America Line (HAL) suspended its entire fleet's passenger shipping operations (all the 14 liners) cancelling all voyages with pre-scheduled departures in the period March 13 through June 30, 2020 (initially through April 14 and through September 15, 2020 (previously through April 14, May 14, June 30 and July 2). Operations are planned to resume on September 20 (ship Westerdam).

The CDC's extension of the no-sail period affected HAL's planned voyages in Alaska, Europe and Canada-New England, which were all cancelled. In early-May, Holland America cancelled these 3 programs completely.

  • All HAL Alaska cruises and Alaskan cruisetours (Land+Sea Journeys) in 2020 were cancelled, which affected 7 ships (Eurodam, Koningsdam, Maasdam, Noordam, Oosterdam, Volendam, Westerdam).
  • European cruise cancellations affected the ships MS Nieuw Amsterdam (Mediterranean itineraries), MS Nieuw Statendam (Norwegian Fjords-Baltic-Mediterranean itineraries), MS Rotterdam (Norwegian Fjords-Baltic itineraries), MS Veendam (UK-Norway Fjords-Baltic-Mediterranean itineraries), MS Zuiderdam (Iceland-UK-Baltic itineraries).
  • New England-Canada cancellations affected the ship MS Zaandam (Boston-Montreal itineraries).
  • Also cancelled was the MS Amsterdam ship's 79-day World Cruise (Grand Africa Voyage 2020) from Boston to Fort Lauderdale (October 3 through December 21, 2020).
  • In mid-June, HAL cancelled 11 more itineraries that included Vancouver, with planned visits to Hawaii, Pacific Northwest USA, Mexico Riviera, also repositioning cruises from Vancouver to San Diego CA, Fort Lauderdale FL and Yokohama Japan. The cancellations affected 6 ships (Eurodam, Koningsdam, Maasdam, Noordam, Volendam, Westerdam). On Koningsdam were additionally cancelled two "Circle Hawaii" itineraries in 2021 (Jan 16 / 17-day, and Feb 2 / 25-day) roundtrip from San Diego.

To all affected bookings were offered 2 options. The first offer is rebooking with 125% refund in FCC (future cruise credit) plus USD 250 pp in OBC (onboard credit) on any itinerary through Dec. 31, 2021. The second offer is cancelling with a full (100% monetary) refund including on prepurchased through HAL packages and services.

HAL's cruise cancellation policy was expanded to allow penalty-free cancellation of cruises departing through October 15, 2020. Fully refunded (100%) were all prepurchased through HAL packages and services. HAL also reimbursed cancellation fees for flights and other travel arrangements to and from the ports of the cancelled voyage.

Hurtigruten

Initially, Hurtigruten didn't suspend its fleet's passenger shipping operations (worldwide and Norwegian coastal cruises) by cancelling voyages with pre-scheduled departures in March-April 2020. However, boarding was allowed only for passengers who haven't been outside Norway at least 14 days prior departure.

If made by April 30, 2020, all Hurtigruten deals (cruise and cruiseferry) on itineraries departing between March 12 through September 30, 2020, were allowed to be rebooked without any fee. For rebooking are opened all Hurtigruten voyages leaving between July 1, 2020, and December 31, 2021.

On May 11, Hurtigruten announced in a press release that plans to "gradually restart" the Norwegian ferry services (on the Norwegian Coastal Express Route / Bergen-Kirkenes) in mid-June. The first was scheduled for MS Otto Sverdrup (fka Finnmarken) leaving on June 16th out of Bergen. With Otto Sverdrup, Hurtigruten became the world's first cruise company to resume operations.

On March 25, Hurtigruten cancelled all departures until May 20, 2020 (Norwegian coastal ferry services, initially through April 19) and until May 21 (international cruises, initially through April 28). The extended Hurtigruten cruise fleet suspension (cancelled departures) affected the ships MS Roald Amundsen (May 17, May 31, June 12, June 24, July 1), MS Fridtjof Nansen (April 29), MS Spitsbergen (May 6). Hurtigruten's Norwegian ferry services restart on May 21. Two cruiseferries (MS Richard With and MS Vesteralen) remained operational but passenger-free, transporting only goods (including medical supplies and provisions) to Norwegian destinations affected by travel restrictions.

Lindblad Expeditions

Lindblad Expeditions (National Geographic Cruises) suspended the entire fleet's passenger shipping operations (all Lindblad-owned vessels) by cancelling all voyages with pre-scheduled departures in the period March 16 through July 31, 2020 (previously through June 30). Operations are planned to resume on August 1.

All affected bookings were fully refunded (100%) in FCC (future cruise credit), including on prepurchased through the Lindblad Expeditions packages and services.

Luftner Cruises

Amadeus River Cruises (Luftner-owned brand) suspended its entire fleet's passenger shipping operations (all ships) cancelling all voyages with pre-scheduled departures in the period March 14 through June 30, 2020 (initially through May 31). Operations are planned to resume on July 1 (previously on June 1).

All affected Lueftner Cruises bookings received 115% refund with rebooking - transferred as FCC (Future Cruise Credit). For rebooking (up to 24 months / through December 31, 2021) are available all voyages scheduled for 2020-2021.

Marella Cruises

Marella Cruises suspended its entire fleet's passenger shipping operations (all liners) by cancelling all voyages with pre-scheduled departures in the period March 14 through August 27, 2020 (initially through May 31 and July 31). Operations are planned to resume on August 28.

All affected bookings received full refunds (100% monetary) or 110% in FCC (future cruise credit), including on prepurchased through Marella (TUI UK) packages and services. With rebooking, the fare paid is transferred to FCCs (110%). Holiday package bookings (cruise and land vacations) receive 120% refund (in FCC) or 100% cash refund. All refunds are received within 4 weeks prior to the original departure date.

LATEST UPDATE: Marella UK's operations are planned to resume on August 28 (previously on August 1). Next are listed the company's first departures (itinerary dates) by ship - Marella Discovery (Aug 29). Marella Discovery 2 (Sept 2), Marella Dream (Sept 1), Marella Explorer (Aug 28), Marella Explorer 2 (Aug 29). Marella Celebration (leaves the fleet).

MSC Cruises

MSC Cruises suspended its North American fleet's passenger shipping operations (all US-homeported liners) by cancelling all voyages with pre-scheduled departures in the period March 14 through July 31, 2020 (initially through May 29 and July 9). Operations are planned to resume on August 1 (initially on May 30 and July 10).

Company's ships deployed in Europe (Mediterranean), Asia, Arabian Gulf, South Africa and South America also halted operations after ending their current voyages. All affected bookings received full refunds in FCC (future cruise credit), including on prepurchased through MSC packages and services. With rebooking (made by December 31, 2021) is offered a 125% refund in FCC (future cruise credit).

Norwegian Cruise Line

NCLH's entire fleet (all vessels of the brands NCL-Norwegian Cruise Line, RSSC-Regent and Oceania) is with an expanded cancellation policy. All bookings on pre-scheduled itineraries (departures in the period March 14 through September 30, 2020) were given the option to cancel (up to 48 hours prior departure) without penalties. On June 16th, NCLH cancelled fleetwide (NCL-OCEANIA-REGENT) all departures scheduled through and including September 30, 2020, plus select Canada-visiting cruises (ships NCL Breakaway-Gem, Oceania Insignia, Seven Seas Mariner-Navigator) in October and November due to Canada's extended travel restrictions.

NCL cancelled all cruises leaving between March 14 and September 30, 2020 (initially up until April 11, May 10, June 30 and July 30). Operations are planned to resume on October 1. The latest cancellations included also NCL's Alaska 2020 program (Seattle-homeported ships Bliss and Joy). All affected bookings receive 125% refund in FCC (future cruise credit) transferred to a booking (any itinerary, fleetwide) for voyages departing through and on December 31, 2022. As an incentive, NCL gave 20% discount on all FCC bookings (fleetwide) made by May 31, 2020.

NCL cancelled the entire Alaskan 2020 programs of Norwegian Sun (all departures from homeport Seattle WA) and Norwegian Jewel (homeport Vancouver). All affected bookings August 13 through October 18 received a 100% monetary refund (reimbursed to the original form of payment).

Oceania Cruises

NCLH's entire fleet (all vessels of the brands NCL-Norwegian, RSSC-Regent and Oceania Cruises) is with an expanded cancellation policy. All bookings on pre-scheduled itineraries (departures in the period March 15 through September 30, 2020) were given the option to cancel (up to 48 hours prior departure) without penalties. On June 16th, NCLH cancelled fleetwide (NCL-OCEANIA-REGENT) all departures scheduled through and including September 30, 2020, plus select Canada-visiting cruises (ships Insignia, Norwegian Breakaway-Gem, Seven Seas Mariner-Navigator) in October and November due to Canada's extended travel restrictions.

Oceania Cruises cancelled all voyages leaving between March 15 and June 30, 2020 (initially up until April 11 and through May 10). Operations are planned to resume on July 1. All affected bookings received a full refund (100%) transferred as FCC (future cruise credit) with rebooking made within 1 year (any itinerary, fleetwide) departing between March 17, 2020, and December 31, 2022.

P&O Cruises

P&O Cruises' entire fleet (all UK- and Australia-based liners) is with an expanded cancellation policy. All bookings on pre-scheduled itineraries (departures in the period March 14 through August 31, 2020) were given the option to cancel up to 48 hours (prior departure) without penalties. All affected bookings received a 125% refund in FCC (future cruise credit) transferred to a booking made before December 31, 2021. With the FCCs customers can also pay for cabin upgrades or book a second stateroom (on existing bookings). FCCs can be also gifted or transferred (options offered through December 31, 2021).

P&O UK cancelled all voyages departing between March 14 and October 15, 2020 (previously through May 15 and July 31).  P&O UK resumes operations on October 16 (previously on August 1).

Citing the Coronavirus crisis' impact, in early-July 2020, P&O Cruises (Carnival UK) sold the ship Oceana. A total of 190 scheduled itineraries (departures from homeports Southampton UK and Dubai UAE) were cancelled.

P&O Australia cancelled all departures between March 14 and August 31 (previously through June 31). P&O's New Zealand cruises (Pacific Aria) resume on August 31 (previously planned for July 4).

Pandaw River Cruises

Pandaw River Cruises suspended its entire fleet's passenger shipping operations (all riverboats deployed in Asia and India) by cancelling all voyages with pre-scheduled departures in the period March 15 through May 31, 2020. Operations are planned to resume on June 1.

All affected bookings received 125% refund as FCC (future cruise credit with rebooking) or 100% monetary refund. To receive the 125% FCC, rebooking must be made within 12 months. The offer includes all itineraries planned for 2020-2021-2022.

Phoenix Reisen

Phoenix Reisen suspended its entire fleet's passenger shipping operations (riverboats and ocean liners) by cancelling voyages with pre-scheduled departures in March-April and some departures in May 2020. All Phoenix Reisen river cruises (Europe, Asia, Egypt) leaving between March 15 and April 30, 2020, were cancelled (river operations start on May 1). All affected bookings received 110% refunds transferred as FCC (future cruise credit) with rebooking.

Ponant Cruises

Ponant Cruises suspended its entire fleet's passenger shipping operations (all vessels, including Paul Gauguin) by cancelling all voyages with pre-scheduled departures in the period March 15 through July 31, 2020 (initially through April 26, May 15 and June 30). Operations are planned to restart on August 1. All affected bookings received full refunds, including on prepurchased packages and services.

Ponant's Paul Gauguin Cruises planned for March 15 through July 31, 2020, were cancelled (initially through May 7).

Since March 9, 2020, Ponant's WORRY-FREE BOOKING policy allows penalty-free cancellation for any booking (fully refundable up to 90 days after confirmation). For booking any of the scheduled in 2020 itineraries, Ponant requires 10% deposit and final payment due 30 days prior departure. Also fully refundable are cancellations up to 30 days prior departure.

Princess Cruises

Princess Cruises suspended its entire fleet's passenger shipping operations (all the 18 vessels) cancelling all voyages with pre-scheduled departures in the period March 12 through September 15, 2020 (previously through May 10, June 30 and July 31). Fleet's operations are planned to resume on September 19. Princess Alaska 2020 program was cancelled (all voyages and land tours). The Princess-operated Alaskan wilderness lodges and transportation (trains and buses) remained closed in 2020.

In early-June, because of Canada's extended travel restrictions, Princess cancelled all Alaskan, US West Coast and Hawaii cruises leaving from Vancouver and Seattle. Affected were 6 ships (Coral, Emerald, Grand, Royal, Ruby, Star). The US West Coast scheduled Star Princess (homeported in San Francisco) was cancelled through November. Due to port closures were also cancelled departures from Australia through September 15 (affected ships Majestic, Sea, Sun, Sapphire) and also Majestic ship's Southeast Asian program (from homeport Keelung Taiwan) planned for August.

All affected bookings were automatically cancelled and received 125% refunds in FCC (future cruise credit) with rebooking, including full (100%) refund on prepurchased through Princess Cruises packages and services. With rebooking, all the money is transferred to FCCs, any itinerary choice. The rebooking bonus is an additional 25% FCC (applied to the fare automatically) that can be used on any itinerary through May 1, 2022. A full (100%) monetary refund was offered to all cancellations made by June 30, 2020.

Departures May 11 through July 31, 2020, can be cancelled up to 48 hours prior departure (previously 72 hours). You will continue to receive FCC for the amount of your cancellation fee. We have expired the previously published policy which gave you an Onboard Credit (OBC) if you didn't cancel your bookings on cruises or cruisetours for departures between May 11 and May 31, 2020. The previously published cancellation deadline for April and May sailings is eliminated. The previously published 60-day final payment date for June sailings remains in place. Beginning with July sailings the final payment date returns to our published policy.

CANCELLATION POLICY UPDATE: All bookings on itineraries leaving between August 1 and October 15, 2020 (including) can be cancelled up to 30 days prior departure. All bookings on July 2020 itineraries can be cancelled up to 48 hours prior departure. All cancelled bookings receive full refunds plus FCC (for the amount of the cancellation fee).

The Fine Print remains unchanged. The FCC is non-refundable. To be eligible for these revised cancellation terms, bookings must be made on any cruise departing by December 31, 2021. The FCC does not have to be used on the same product that was cancelled. The FCC cannot be used on the same sailing as the original booking. FCCs will automatically be applied to your Captain's Circle profile on the bookings cancelled in this time frame. Note, FCCs will not be available instantly and may take up to 30 business days to be processed.

In early-May, Princess cancelled fleet's entire summer 2020 program. The decision was based mainly on reduced international flights and cruise port closures globally. These cancellations affected the following vessels:

  • all Alaskan itineraries from Seattle WA, Vancouver BC and Whittier AK - ships Coral, Emerald, Grand, Royal, Ruby
  • European itineraries - ships Crown, Enchanted, Island, Regal, Sky
  • Caribbean-Canada-New England itineraries - ships Caribbean, Sky
  • Asia/roundtrip Japan itineraries - ship Diamond
  • Asia/roundtrip from Taiwan itineraries - ship Majestic
  • Australian itineraries - ships Sapphire, Sea
  • Hawaii-French Polynesia itineraries - ship Pacific

Pullmantur

Pullmantur Cruises suspended its entire fleet's passenger shipping operations (all the 4 liners) by cancelling all voyages with pre-scheduled departures in the period March 15 through November 15, 2020 (initially through May 29 and July  4). Operations are planned to resume on November 20 (Monarch, Sovereign) and November 28 (Horizon). All affected bookings received full refunds (100%) transferred as FCC (future cruise credit) with rebooking.

IMPORTANT: In mid-June 2020, Pullmantur Cruceros' owners (Cruises Investment Holding + RCCL-Royal Caribbean) filed for a supervised reorganization/bankruptcy under Spain's insolvency laws' terms. This could be the end of Pullmantur as cruise brand.

Reportedly, the crew is currently dismantling and removing machinery, various equipment, furniture and artworks from both vessels (Monarch and Sovereign) while they are berthed in Port Naples Italy (at Stazione Marittima di Napoli cruise terminal / Naples' Maritime Station). All the company's employees have been notified of the management's decision - explained with the Coronavirus pandemic's economic impact. Booked Pullmantur cruise customers are offered the option to rebook on other RCCL-owned companies.

Based on rumours, Pullmantur's liners will be either scrapped or sold. According to unofficial information, two cruise ships are currently for sale - Monarch (1991-built, 2018-refurbished) for USD 125 million, and Horizon (1990-built, 2019-refurbished) for USD 65 million. The fleet's oldest vessel is Sovereign (1988-built, 2015-refurbished). Sovereign's scheduled for 2020 drydock refurbishment was cancelled.

Quark Expeditions

Quark Expeditions suspended passenger shipping operations by cancelling all voyages in the period March 15 through September 30, 2020. Operations are planned to resume on October 1. All affected bookings received full refunds (100%) in FCC (future cruise credit), including on prepurchased through the company packages and services.

Regent Seven Seas Cruises

NCLH's entire fleet (all vessels of the brands NCL-Norwegian, Oceania and RSSC-Regent Seven Seas Cruises) is with an expanded cancellation policy. All bookings on pre-scheduled itineraries (departures in the period March 10 through September 30, 2020) were given the option to cancel (up to 48 hours prior departure) without penalties.

All affected bookings received a full refund (100%) in FCC (future cruise credit) transferred to a booking made within 1 year (any itinerary, fleetwide) departing between March 17, 2020, and December 31, 2022.

On June 16th, NCLH cancelled fleetwide (NCL-OCEANIA-REGENT) all departures scheduled through and including September 30, 2020, plus select Canada-visiting cruises (ships Seven Seas Mariner-Navigator, Oceania Insignia, Norwegian Breakaway-Gem) in October and November due to Canada's extended travel restrictions.

RSSC cancelled all cruises leaving between March 14 and June 30, 2020 (initially up until April 11 and through May 10). Operations are planned to resume on July 1.

Royal Caribbean

RCCL (shipowner) suspended its entire fleet's passenger shipping operations - first in the USA only (all US-homeported liners of the brands RCI-Royal Caribbean International, Celebrity Cruises, Silversea Cruises and Azamara Cruises), then globally (worldwide) by cancelling all voyages with pre-scheduled departures in the period March 15 through September 15, 2020 (previously through May 11, June 11 and July 31). Operations are planned to resume on September 16. The fleet's restart excludes departures from China (suspended through July 31, ships Spectrum OTS, Quantum OTS) and cruises to Bermuda (through October 31, ships Adventure OTS, Grandeur OTS).

  • RCI Alaskan operations (ships Ovation OTS, Radiance OTS, Serenade OTS) were scheduled to start on July 2, but subsequently, all Hawaii, Alaska and Canada-New England voyages were cancelled due to Canada's cruise ship ban extended through October 31. RCI's Canada-New England program was based on roundtrips from NYC (Empress OTS, Adventure OTS), Baltimore (Grandeur OTS), Boston (Brilliance OTS).
  • In mid-June, RCI cancelled more itineraries in Asia (departures from China and Japan). These cancellations affected the ships Quantum OTS (through July 12), Spectrum OTS (through July 17) and Voyager OTS (through Sept 3). Initially, Japan and China cruises were planned to start in early-July. Additionally, as Denmark extended non-essential travel restrictions through August 31, RCI cancelled two Baltic itineraries departing on August 8 (Jewel OTS) and August 21 (Brilliance OTS).

All affected bookings received full refunds (100%), including on prepurchased through RCI cruise packages and services. With rebooking are offered 125% refunds in FCC (future cruise credit) to be used on itineraries departing up to April 30, 2022. The FCC must be redeemed by December 31, 2021. Changing the FCC to a monetary refund (100%) must be done by December 31, 2020. Initially, all prepaid RCI cruise packages and services had the option to be converted into 125% OBC (onboard credit), but this option expired on May 4, 2020.

RCI's Cancellation Policy (Cruise with Confidence) was extended to allow penalty-free cancellations up to 48 hours prior departure (all itineraries departing up until September 1, 2020) and receive an FCC. The extended cancellation policy now includes itineraries leaving through April 2022. All existing and new bookings (made by August 1, 2020), customers can cancel up to 48 hours prior departure and receive a 100% FCC for cruises departing on-or-before April 30, 2022. The policy was also enhanced with two new rebooking options - "Best Price Guarantee" (you can change the price and promo offers on the booking up to 48 hours prior departure) and "Lift and Shift" (you can rebook the same itinerary, departing on a future date, up to 48 hours prior departure, with protected original price and promo offer and keeping the same cabin category).

Saga Cruises

Saga Ocean Cruises suspended its fleet's passenger shipping operations (the liners Saga Sapphire and Spirit of Discovery) by cancelling all voyages with pre-scheduled departures in the period March 15 through September 1, 2020 (previously through May 1 and June 30). Operations are planned to resume on September 6 (Spirit of Discovery) and September 7 (Spirit of Adventure). All affected bookings received full monetary refund (100% of the fare paid) or 125% refund in FCC (future cruise credit) with rebooking made within 24 months.

All scheduled for 2020 cruises can be cancelled without cancellation fees. All 2020 bookings receive "Cruise Price Promise". It allows penalty-free cancellation up to 14 days prior departure (June through December 2020).

Scenic Cruises

Scenic Group (shipowner) is the parent company of three travel brands - Scenic Luxury Cruises & Tours, Evergreen Cruises & Tours, Emerald Cruises (Emerald Waterways, Emerald Yacht Cruises). All Scenic Group travel entities have suspended passenger operations (land tours, river cruises and ocean cruise shipping) by cancelling all voyages with pre-scheduled departures in the period March 14 through and including August 31, 2020 (initially through April 30 and June 30). Scenic Group's travel operations are planned to resume on September 1. The superyacht Scenic Eclipse (Scenic Yacht Cruises division) suspends departures through September 30.

With rebooking, Scenic Group provides an FTC (Future Travel Credit) for all cancelled departures. To each of the cancelled cruise bookings (river or ocean itineraries) is provided 110% FTC (for the booking's full value), to rebook and travel by December 31, 2022. To all booked land tours (including Egypt cruisetours) during the suspension period is provided 100% FTC (for the booking's full value), to rebook and travel by December 31, 2022.

Scenic's FTC is valid for travel departures through to December 31, 2022. The FTC can be applied to any existing booking within the Scenic Group travel companies (Scenic Luxury Cruises & Tours, Evergreen Cruises & Tours, Emerald Cruises/Emerald Waterways) and also when rebooking future travel. The FTC is fully transferrable to another customer.

Upon the expiry of the Scenic FTC voucher (on December 31, 2022), unable to travel customers may request a cash refund equal to the amount paid. All customers with a booking that departs from July 1, 2020, and customers considering a booking after July 1st, have the option to transfer their booking (up to 30 days prior departure) to an alternate date without a fee. Scenic will waive all cancellation fees with the booking value applied as an FTC and we will review the timing for the full payment when rebooking. Please note, if you choose to cancel there may be third party fees applicable, which will be at the customer's own expense. This policy applies to all Scenic Group's travel brands.

Scylla Cruises

Scylla Cruises is a shipowner that charters its riverboats to major river cruise operators (travel agencies), including Riviera Travel UK, Tauck Travel USA, Thurgau Travel Switzerland.

Scylla's main boat charterer - Riviera Travel UK - suspended fleetwide its passenger shipping operations by cancelling all voyages (river cruises and tours) in the period March 15 through July 31, 2020. Operations are planned to resume on August 1. All affected bookings received a full refund in FCC (future cruise credit / Refund Credit Notes), including on prepurchased through the company packages and services. The cruise rebooking must be made before December 31, 2020.

Tauck Travel cancelled all river cruises and tours departures through July 15. Thurgau Travel suspended operations through June 30.

Seabourn Cruises

Seabourn Cruises expanded its cancellation policy fleetwide (all vessels) with penalty-free cancellation of voyages with pre-scheduled departures in the period March 14 October 13, 2020. Operations are planned to resume on October 14. All prepurchased through Seabourn packages and services were fully refunded in FCC (future cruise credit).

All Seabourn itineraries March 14 through October-November, 2020 (previously through April 11, May 14, June 30, July 31 and September 15) were cancelled. Seabourn restarts cruises on October 14 (ship Sojourn). Seabourn's Alaska 2020 program was cancelled.

All cancelled bookings received 125% refund in FCC (based on the fares paid) with rebooking. Customers receiving an FCC can rebook until December 31, 2020, any currently scheduled Seabourn cruises with departures prior December 31, 2021. Booked itineraries with departures between July 31 - October 15, 2020, can be cancelled up to 30 days prior departure ("Book with Confidence") with full refunds (100% of the fare paid) in FCC valid for 12 months. In late-May, Seabourn's "Book with Confidence" policy was enhanced. Now to all departures in 2021 is offered “Best Fare Guarantee” that allows customers to request the lowest pricing offered for their voyage - even if the fares drop after booking.

SeaDream

SeaDream Yacht Club suspended its passenger shipping operations in the period March 18 through October 10, 2020 (initially through May 7 and June 10). Operations are planned to resume on October 10. All affected bookings received full refunds transferred as FCC (future cruise credit) with rebooking.

Silversea Cruises

RCCL (shipowner) suspended its entire fleet's passenger shipping operations - first in the USA only (all US-homeported liners of the brands RCI-Royal Caribbean International, Celebrity Cruises, Silversea Cruises and Azamara Cruises), then globally (worldwide) by cancelling all voyages with pre-scheduled departures in the period March 13 through September 1, 2020 (previously through May 11, June 11 and July 15). Silversea plans to resume cruises with Silver Spirit (Sept 3), followed by Silver Whisper (Sept 8), Silver Muse (Sept 10), Silver Shadow (Sept 13), Silver Explorer (Oct 20), Silver Cloud (Oct 28), Silver Wind (Nov 11). The new ship Silver Origin's delivery was delayed and 4x Galapagos departures were cancelled. The ship starts operations on Aug 22. Silversea's Alaska 2020 program from Vancouver and Seward (ships Muse, Cloud) was cancelled.

All affected bookings received full refunds (100%), including on prepurchased through Silversea cruise packages and services. With rebooking are offered 125% refunds in FCC (future cruise credit) to be used on itineraries that depart up to April 30, 2022. The FCC must be redeemed by January 1, 2021. Changing the FCC to a monetary refund (100%) must be done by December 31, 2020. Optionally, all prepaid cruise packages and services can be converted into 125% OBC (onboard credit), but this option expires on May 4, 2020.

Silversea's Cancellation Policy was extended to allow penalty-free cancellations up to 48 hours prior departure (all itineraries departing up until September 1, 2020 / initially through July 31) and receive an FCC.

Star Clippers

Star Clippers cancelled all Asian cruises with pre-scheduled departures in 2020 March 21 through August 1 (Royal Clipper), August 8 (Star Flyer) and September 12 (Star Clipper). All affected bookings received full refunds in FCC (future cruise credit) available for rebooking.

Star Cruises

Genting Cruise Lines (shipowner) didn't suspend its fleet's passenger shipping operations. Instead, the company (parent of Dream Cruises and Star Cruises) expanded its cancellation policy with "Cruise As You Wish". It allows all existing and new bookings made before or on October 30, 2020 (initially July 31), to be cancelled penalty-free up to 48 hours (prior departure). These bookings are fully refunded (100%) via FCC (future cruise credit). With rebooking, the amount of the fare paid is automatically transferred to any Dream Cruises or Star Cruises itinerary starting before or on March 31, 2021 (initially December 31 2020).

TUI Cruises

TUI River Cruises suspended passenger shipping operations by cancelling all voyages with pre-scheduled departures through early-August, 2020 (initially through and including May 2). TUI Cruises Germany ("Mein Schiff" fleet) suspended operations on March 23 and plans to restart on July 24 (previously in early-June) with Schiff 2 (3-night roundtrip from Hamburg). TUI river cruises are planned to resume on November 26.

All affected bookings were automatically cancelled and fully refunded in FCC (future cruise credit) notes for the full cost of the cruise. The FCCs can be used for paying a new voyage (with rebooking) or fully refunded (100%) in cash after 12 months - if the note was not used,

UnCruise Adventures

On March 23, 2020, UnCruise Adventures announced that partially suspends operations (due to the USA-imposed travel restrictions) in the regions Central America (Panama and Costa Rica), Baja Mexico, Hawaii, Pacific Northwest and Alaska (roundtrips from Juneau on 7-night "Glacier Bay" itinerary). Next are listed the UnCruise ships and their deployments (operational regions).

  • Safari Endeavour (BAJA MEXICO)
  • Safari Quest (PACIFIC NORTHWEST)
  • Safari Voyager (PANAMA / COSTA RICA)
  • Safari Explorer (HAWAII)
  • Wilderness Discoverer, Wilderness Adventurer and Wilderness Explorer (ALASKA)
  • Note: UnCruise Adventures is among the not so many cruise companies which vessels are USA-flagged, which allows them to operate cruises with itineraries that are not mandatory to include foreign (non-US) ports.

Later, the company announced that suspends fleetwide passenger shipping services through late-July (initially through late-May and late-June). Operations are planned to resume on July 25 (Alaska) but most UnCruise boats restart cruises in late-August. All booked customers received emails within rebooking instructions.

Uniworld

Uniworld Cruises suspended its entire fleet's passenger shipping operations (all European riverboats) cancelling all voyages with pre-scheduled departures March 14 through June 30, 2020. Operations are planned to resume on July 1. All affected bookings were fully refunded. Uniworld's cruise cancellation policy was expanded to allow penalty-free cancellation of new bookings (made after April 23) up to 14 days prior departure with rebooking. The fare paid as FCC (future cruise credit) is then transferred to another / any Uniworld cruise itinerary planned for 2020-2021.

Viking Cruises

Viking Cruises suspended passenger shipping operations fleetwide (ocean ships and riverboats) by cancelling all voyages with pre-scheduled departures in the period March 12 through September 30, 2020 (initially through April 30, June 30 and August 31). Operations are planned to resume on October 1. The summer program's cancellation was mainly due to ongoing travel restrictions in Europe, as well as Canada's and Australia's ban on cruise shipping.

All affected bookings received a 125% refund in FCC (future cruise credit) with rebooking or 100% monetary refund. Fully refunded (100% in FCC) were also all prepurchased through Viking packages and services. The FCC is valid for 24 months (after cancellation), for any Viking cruise itinerary (river-ocean-expedition) and fully transferable.

All bookings made by April 30, 2020, received Risk-Free Guarantee that allows penalty-free cruise cancellation up to 24 hours prior departure. The cancellations and rebooking promos affected both Viking Cruises-owned subsidiary companies and travel brands - "Viking Ocean Cruises" and "Viking River Cruises".

Virgin Voyages

In March 2020 Virgin Voyages postponed the brand's inauguration (Scarlet Lady's Showcase Tour / media event in PortMiami) for July 15th (4-day "Richard's Birthday Bash"), with the inaugural cruise departing on August 7th from Miami. The ship's originally planned maiden voyage was on March 29th (3-day "Sneak-A-Peek Cruise").

All the scheduled between March 26-August 7th (a total of 29) departures were cancelled. In mid-May, Virgin cancelled all Scarlet Lady cruises (15 additional departures) through October 15. The liner starts operations on October 16. The special 4-night "Richard Branson's 70th Birthday Cruise" (originally planned for July 15, 2020) was rescheduled for July 14, 2021. For the list of all cancelled Virgin cruises see at Scarlet Lady ship's CruiseMinus page.

All affected bookings were provided with the options to cancel with a 125% refund (100% monetary refund) plus 25% in FCC (future cruise credit) or rebook with 200% refund in FCC. As a promo offer, all bookings made by June 30, 2020, received up to USD 500 per person in OBC (onboard credit). A full (100%) monetary refund was optional for cancellations made between May 21-December 31, 2020.

After the May-announced Scarlet Lady cruise cancellations, all rebookings made with the 200% FCC were fully refunded (200%) and additionally received 25% in FCC (to be used on another booking). Virgin Voyages also introduced the "Smooth Sailing Program" which allows for itineraries in 2020 (through December 16) the final payment dates to be moved to 60 days (previously 120 days) prior departure. Smooth Sailing also allows cancellations up to 48 hours (prior departure) with receiving a full (100%) refund in FCC.

Windstar Cruises

Windstar Cruises suspended its entire fleet's passenger shipping operations (all vessels, worldwide) by cancelling all voyages with pre-scheduled departures in the period March 14 through September 2, 2020 (initially through April 30, May 21 and June 30). Operations are planned to resume on September 3 (initially on May 1, May 22 and July 1). Next are listed the Windstar ships and their first voyages (departure dates) - Wind Spirit (Sept 3, 2020), Star Breeze (Oct 27, 2020), Wind Surf (Nov 29, 2020), Wind Star (Jan 16, 2021), Star Legend (Mar 1, 2021), Star Pride (Jul 5, 2021).

All affected bookings received 125% refunds in FCC (future cruise credit) with rebooking or cash refund (100%) without rebooking. The FCC was transferred to a new booking of any Windstar itinerary departing through December 31, 2021. Rebookings must be made up to 15 days prior departure.

Windstar also changed its cancellation policy (Travel Assurance Booking Policy) to allow cancellations up to 15 days prior departure and receive a full refund (100%) in FCC. The FCC can be used on all itineraries through December 31, 2021. Company's travel agent commission policy (Star Promise) was expanded to pay commissions on all FCCs. For travel agencies (Travel Advisors), on May 18th is reintroduced Windstar's popular travel agent promotion "Sell 3, Sail Free". If the agent sells 3 staterooms (fully deposited), the agent (or a customer) sails for free on a Windstar cruise departing by April 30, 2021, paying only taxes, fees, port charges and gratuities.

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