Juan J Sister ferry

The MV Juan J Sister is a Ro-Ro passenger ferry owned and operated by the Spanish company TRASMEDITERRANEA. She has a maximum capacity of 806 passengers and 148 cars. Launched in 1993, she currently operates the Spain–Melilla ferry routes Almeria-Melilla and Malaga-Melilla (crossing time 3.5 hours and 5.5 hours, respectively).

Cabins

As a cruise ferry, Juan J Sister has a total of 400 berths in 2-, 3-, or 4-bed categories (inside and outside). All staterooms are air-conditioned and have en-suite bathrooms. The ferry company provides bed linens, towels, and toiletries. Some staterooms are wheelchair-accessible (adapted for disabled passengers).

All passengers must vacate their staterooms 30 minutes prior to homeport arrival. Passengers with reduced mobility always board the ship first. Disabled passengers traveling with their own vehicles disembark last. All Trasmediterranea ships have reserved seats adapted for passengers with reduced mobility and for visually impaired travelers. All ships also have common bathrooms adapted for passengers with reduced mobility.

For passengers without cabins who have reserved seats, the ship provides a dedicated luggage room that remains locked during the voyage. The luggage allowance is 40 kg (for berth passengers) and 30 kg (for seat passengers).

Shipboard dining and entertainment options

As facilities, the Juan J Sister ship offers:

• À la carte restaurant (Mediterranean menu) with fresh-made dishes prepared using locally sourced produce. The restaurant has its own wine cellar with a large selection of premium wines. Among the offered dishes are Iberian ham, fresh salads, crawfish croquettes, meats, seafood, paella (rice dish), and homemade desserts.
• Buffet restaurant (self-service) with hot and cold dishes, salad station, rice dishes, pasta, tapas, omelets, soups and stews, meats, and seafood. Hot and cold drinks, beers, and wines by the glass are also served. There is a separate Children's Menu, as well as several vegetarian and healthy options. The ferry company's signature food-and-drink offers are named "Combo Grumete" (spaghetti with Bolognese sauce, soda) and "Combo Neptuno" (hamburger, French fries, soda).
• The café is the ship's self-service cafeteria (patisserie/coffee shop) offering sandwiches, cakes, pastries, pizzas, light snacks (appetizers, paninis), premium chocolates, homemade ice cream, fresh-made fruit juices, and beverages (coffees, teas, liqueurs, hot and cold drinks).
• On all Trasmediterranea ships, gluten-free and typical Moroccan food is offered, prepared with halal products (vegetable tagine, lamb, chicken, fish).
• Many onboard services (including dining) and packages are available for purchase when booking your Trasmediterranea ferry ticket.
• Boutiques are the ship's duty-free shops selling, at discount prices, perfumes, cosmetics, leather goods, children's products (including games, toys, coloring books), confectionery, clothing, fashion accessories, cameras, sunglasses, jewelry, travel essentials, gifts, souvenirs, spirits, wines, and tobacco. Shopping promotions are offered regularly. On all ferry routes between Spain–Canaries and Spain–Morocco, the shops sell tobacco, alcohol, and perfumes at duty-free prices. For more information and current shopping promotions, check the company's Azul Marino magazine. Trasmediterranea ship shops also offer exclusive Kukuxumusu products.
• Kids Play Area (indoor supervised playground, ball pool, catering and childcare services, changing room, nursery). During peak season (June through September), the ship provides themed activities and workshops for children (group games, arts and crafts, Pirate Day, afternoon MiniDisco with clowns, themed parties).
• On the Sun Deck are a solarium (outdoor relaxation area with sun loungers), jogging track, helipad (helicopter landing area for emergencies), swimming pool and Jacuzzi (summer months only), outdoor bar terrace, and a pets area (air-conditioned room, kennels/booths for dogs, and walking area). Passengers may visit their pets during the crossing. To take dogs for a deck walk, passengers must request permission from the ship's staff.
• Disco Bar (serving a variety of drinks)
• Video Games Room (arcade machines, Xbox consoles)
• Free Wi-Fi; ATM/cash machine (next to the Information Desk/Reception)

The ship has two large-capacity seating lounges (Economy Class and Club Class) fitted with reclining Pullman seats (comfortable armchairs) and large TVs. Club Class passengers are provided with snacks and drinks service.

All public decks are connected via elevators (passenger lifts), and all decks are also linked by staircases.

All onboard emergency instructions are displayed in staterooms, on all TV screens, and at the ship's assembly stations (muster stations). Life jackets are issued at the assembly stations. In case of emergency, the use of elevators/passenger lifts is forbidden.

Trasmediterranea ferry deals

For foot passengers, the boarding time limit is 30 minutes prior to departure (15 minutes on fast ferries). For car passengers, the boarding limit is 1 hour prior to departure. Once the time limit has elapsed, boarding is closed and neither cars nor foot passengers are admitted to board the ship. On the Spain–Canaries routes, due to customs, all passengers must arrive at the ferry terminal at least 2 hours before boarding.

Boarding cards can be issued online (upon booking) or from self-serve check-in machines at the ferry terminals. All passengers (including babies and pets) must have individual boarding cards bearing names. Lost boarding cards will be duplicated free of charge.

To enter Morocco, all ferry passengers must show valid ID cards and passports (and visas for citizens of some countries). All personal documents must be valid during the stay in Morocco.

Pregnant women must sign an "Information document for pregnant travelers." Women over 36 weeks pregnant are not allowed to travel on Trasmediterranea ships. Babies (0–2 years old) always travel free but do not occupy a lounge seat. Kids under 13 years old must be accompanied by an adult. Kids ages 2–13 (inclusive) travel at a 50% discount rate.

Trasmediterranea ferry deals offer the following discounts:

• 100% discount for babies 0–2 years old (travel free/must be stated upon booking). Babies are not entitled to a seat.
• 50% discount for kids ages 2–13
• 50% residents discount (applied to ticket prices)
• 40% or 50% military discount (depending on the agreement signed with armed forces corps)
• 20% large family discount
• 50% large family with special needs discount
• 100% discount for small pets in pet carriers (travel free of charge)

Trasmediterranea also offers combined ferry+bus package deals (with discounted pricing) on all served routes.

Pets on the ship

Pets (birds, cats, dogs, and harmless animals) are allowed to board the ship with car and foot passengers. Pets are not allowed on any of the passenger decks. Car passengers can leave their pets in their vehicles or in the ship's kennels. Foot passengers must transport their pets to and from the ship in a pet cage (or another carrier not exceeding 50x40x25 cm). The animals must remain in the carrier for the duration of the trip. Large dogs (too big to fit in that carrier) must be leashed and muzzled.

Boarding cards for pets are required. At booking, passengers must indicate the animal's accommodation (cage or pet carrier). Pet ferry rates and accommodation vary by route. A valid healthcare card (with vaccination and deworming calendar) is required.

On Trasmediterranea ships, pets travel for a fee in the ship's cages (deck kennels) or free of charge (in pet carriers). The onboard kennels are built with materials that prevent the presence of parasites and are meticulously cleaned and disinfected before every voyage. All Trasmediterranea ferries provide a first-aid kit for pets and a 24-hour animal hotline service. Passengers' own pet carriers must be appropriate, with a waterproof bottom and always covered.

Guide and assistance dogs accompanying people with disabilities have free access to all the ship's passenger facilities and travel free of charge. They must have a veterinary ID card and be properly muzzled and leashed. Such dogs must always carry an official tag.

Car decks

Car passengers are allowed to travel without baggage limits. All boarding vehicles must have valid documentation and insurance. The deadline for vehicle boarding is 1 hour prior to departure. Once that time has passed, the ferry company can't guarantee boarding. Luggage may remain inside the vehicle. However, during the crossing, car decks/garage remain closed. Car shipping rates vary depending on routes and vehicle length.

Trasmediterranea ships provide free-of-charge service for carrying bicycles, surfboards, and sea kayaks. They are carried in the ship's garage, properly secured.

Follows a list of car deck–related safety procedures:

• Disabled passengers or those requiring specific assistance should visit the ship's Information Desk (open 24 hours).
• Apply the handbrake and place the vehicle in park or 1st gear. Switch off the ignition, alarm, electrical equipment, and headlights. Gas cylinders, if any, must be switched off. Lock the vehicle.
• From your vehicle, take only valuables and essential hand baggage.
• Make a note of your vehicle's location and garage deck number/stairway before leaving the car deck.
• Access to the ship's vehicle (cargo) decks during the voyage is prohibited.
• Smoking on vehicle decks, as well as in cabins and passenger lounges, is prohibited.
• Wait for the onboard announcement before returning to your vehicle.
• To avoid air pollution, don't start the engine until instructed.

The shipowner Trasmediterranea (fleet, founded in 1916, headquartered in Madrid Spain, part of Acciona Group) is a Spanish ferry company operating passenger and cargo ferries between mainland Spain and the Canary Islands, Balearic Islands, and North Africa (Morocco, Algeria).