Tenacia ferry

MV Tenacia is a Ro-Ro passenger ferry operated by the Spanish company TRASMEDITERRANEA. The ship has a maximum capacity of 869 passengers and 120 cars. She was launched in 2008 and currently operates on routes between mainland Spain and the Balearic Islands – Barcelona-Ibiza, Barcelona-Palma de Mallorca, and Palma-Ibiza (crossing times approximately 8.5 hours, 7.5 hours, and 4 hours, respectively).

Cabins

As a cruise ferry, Tenacia offers a total of 268 berths in 2-, 3-, and 4-bed cabins (inside and outside). All staterooms are air-conditioned and feature en-suite bathrooms. The ferry company provides bed linens, towels, and basic toiletries. Some cabins are wheelchair-accessible and adapted for passengers with reduced mobility.

All passengers must vacate their staterooms 30 minutes prior to arrival at the homeport. Passengers with reduced mobility are given boarding priority. Disabled passengers traveling with their own vehicles disembark last. All Trasmediterranea ships offer reserved seating adapted for passengers with reduced mobility and for visually impaired travelers, as well as public bathrooms designed for accessibility.

For passengers without cabins but with reserved seats, the ship provides a dedicated luggage room that remains locked during the voyage. The luggage allowance is 40 kg (bridge) and 30 kg (seating areas).

Shipboard dining and entertainment options

The Tenacia offers the following onboard facilities:

• À la carte Restaurant (Mediterranean cuisine) serving freshly prepared dishes made from locally sourced ingredients. The restaurant features an extensive wine cellar with premium selections. Menu highlights include Iberian ham, fresh salads, crawfish croquettes, meats, seafood, paella, and homemade desserts.
• Buffet Restaurant (self-service) offering hot and cold dishes, salads, rice and pasta specialties, tapas, omelets, soups and stews, meats, and seafood. Beverages include hot and cold drinks, beer, and wine by the glass. A children’s menu and vegetarian/healthy options are available. Signature combo meals include "Combo Grumete" (spaghetti Bolognese with soda) and "Combo Neptuno" (hamburger with fries and soda).
• Cafeteria (self-service café/patisserie) offering sandwiches, pastries, cakes, pizzas, snacks (including paninis), premium chocolates, homemade ice cream, fresh juices, and a wide selection of beverages (coffee, tea, liqueurs, hot and cold drinks).
• Gluten-free and traditional Moroccan dishes (prepared with halal products, including tagine, lamb, chicken, and fish) are available on all Trasmediterranea ships.
• Many onboard services (including dining packages) can be pre-purchased when booking your ferry ticket.
• Duty-free shops offering discounted perfumes, cosmetics, leather goods, children’s items (games, toys, coloring books), confectionery, clothing, accessories, cameras, sunglasses, jewelry, travel essentials, gifts, souvenirs, spirits, wines, and tobacco. Promotions are offered regularly. On Spain-Canaries and Spain-Morocco routes, shops offer duty-free pricing on tobacco, alcohol, and perfumes. The company’s Azul Marino magazine provides updates on promotions. Exclusive Kukuxumusu products are also available.
• Kids Play Area (indoor supervised playground with ball pool, childcare services, changing room, and nursery). During peak season (June–September), themed activities and workshops are organized (group games, arts and crafts, Pirate Day, Mini Disco, themed parties).
• Sun Deck facilities include a solarium (sun loungers), jogging track, helipad (for emergency use), outdoor bar terrace, and a pet area (air-conditioned room with kennels and walking space). Passengers may visit their pets during the crossing, and dog walking on deck requires crew permission.
• Disco Bar (serving a wide range of drinks)
• Video Games Room (arcade machines, Xbox consoles)
• Complimentary Wi-Fi and ATM/cash machine (located near the Information Desk/Reception)

The ship features two large-capacity seating lounges (Economy Class and Club Class) equipped with reclining Pullman seats and large TV screens. Club Class passengers receive additional snack and beverage service.

All public decks are connected by elevators (passenger lifts), while all decks are also accessible via staircases.

Emergency instructions are displayed in all staterooms, on TV screens, and at muster stations. Life jackets are issued at assembly stations. In case of emergency, elevators must not be used.

Trasmediterranea ferry deals

For foot passengers, boarding closes 30 minutes prior to departure (15 minutes for fast ferries). For car passengers, boarding closes 1 hour prior to departure. Once these deadlines pass, boarding is closed and no additional passengers or vehicles are accepted. On Spain-Canaries routes, due to customs requirements, all passengers must arrive at least 2 hours before boarding.

Boarding cards can be issued online (during booking) or via self-service check-in machines at ferry terminals. All passengers (including infants and pets) must have individual boarding cards. Lost boarding cards can be reissued free of charge.

For travel to Morocco, passengers must present valid identification documents (ID card, passport, and visa where required). All documents must remain valid for the duration of the stay.

Pregnant women must sign an “Information document for pregnant travelers”. Women over 36 weeks pregnant are not permitted to travel. Infants (0-2 years) travel free but do not receive a seat. Children under 13 must be accompanied by an adult. Children aged 2-13 receive a 50% discount.

Trasmediterranea offers the following discounts:

• 100% discount for infants (0-2 years) – travel free (must be declared during booking; no seat included)
• 50% discount for children (2-13 years)
• 50% resident discount
• 40% or 50% military discount (depending on agreement)
• 20% large family discount
• 50% large family (special needs) discount
• 100% discount for small pets traveling in carriers

Trasmediterranea also offers combined ferry + bus packages at discounted rates on all routes.

Pets on the ship

Pets (birds, cats, dogs, and other non-dangerous animals) are allowed onboard for both foot and car passengers. Pets are not permitted on passenger decks. Car passengers may leave pets in their vehicles or in the ship’s kennels. Foot passengers must transport pets in carriers (maximum size 50 x 40 x 25 cm), where they must remain for the duration of the voyage. Large dogs must be leashed and muzzled.

Pet boarding cards are required, and the type of transport (cage or carrier) must be declared during booking. Pet travel fees and accommodation options vary by route. A valid veterinary health certificate (including vaccination and deworming records) is required.

On Trasmediterranea ships, pets may travel in onboard kennels (for a fee) or free of charge in carriers. Kennels are constructed with materials that prevent parasites and are thoroughly cleaned and disinfected before each voyage. Ships are equipped with first-aid kits for pets and a 24-hour animal assistance hotline. Passenger-provided carriers must be suitable, waterproof, and properly covered.

Guide and assistance dogs accompanying passengers with disabilities have full access to all passenger areas and travel free of charge. They must carry proper identification, be leashed, and wear a muzzle when required.

Car decks

Car passengers may travel without baggage limits. All vehicles must have valid documentation and insurance. Vehicle boarding closes 1 hour before departure, after which boarding cannot be guaranteed. Luggage may remain inside the vehicle, but car decks are closed during the voyage.

Trasmediterranea provides free transport for bicycles, surfboards, and sea kayaks, which are secured in the ship’s garage.

Car deck safety procedures include:

• Passengers requiring assistance should contact the ship’s Information Desk (open 24 hours).
• Apply the handbrake, leave the vehicle in gear or park, switch off the engine, alarm, and all electrical equipment. Gas cylinders must be turned off. Lock the vehicle.
• Take only valuables and essential personal items.
• Note your vehicle’s location and deck/stairway number before leaving the garage.
• Access to vehicle decks during the voyage is prohibited.
• Smoking is strictly forbidden on vehicle decks, as well as in cabins and passenger lounges.
• Wait for official announcements before returning to your vehicle.

To reduce emissions, do not start the engine until instructed by the crew.

The ship’s charterer Trasmediterranea (fleet, founded in 1916, headquartered in Madrid, Spain, part of Acciona Group) is a Spanish ferry operator providing passenger and cargo services between mainland Spain, the Canary Islands, the Balearic Islands, and North Africa (Morocco, Algeria).