Baltic Queen ferry

MS Baltic Queen ferry is a Ro-Ro passenger vessel operated by the Estonia-based company TALLINK-SILJA LINE. The ship has a maximum capacity of 2800 passengers and 420 cars, plus 75 trucks/trailers. The vessel was launched in 2009 and currently operates on the Estonia-Sweden ferry route Tallinn–Aland (Mariehamn)–Stockholm, with a crossing time of 15.5 hours. Departures are from Tallinn (D-terminal) and Stockholm (Värtahamnen).

Note: Since September 2020, Baltic Queen has operated the Finland-Latvia route Helsinki–Riga (temporarily replacing Silja Serenade) with two weekly departures (Wednesdays and Fridays).

Cabins

As a cruise ferry, Baltic Queen has 927 cabins (double and quad, max capacity 4 passengers) with a total of 2500 berths, all located on decks 5, 8, and 9. All staterooms are air-conditioned, with en-suite bathrooms, and are available in both interior and exterior configurations. The ferry company provides bed linens, towels, and toiletries. Some staterooms are wheelchair-accessible and adapted for disabled passengers. Cabins for passengers with allergies and those traveling with pets are also available. Room service can be ordered 4 days prior to departure.

All cabins are equipped with wall-mounted bunk beds, en-suite bathrooms (angled sink, wall-mounted toilet, shower cubicle, hairdryer). A baby crib and potty (one per cabin), as well as bed rails (two per cabin), are provided complimentary upon request.

Cabin categories include:

• (Deck 9) Executive Suite / Double Cabin (26–31 m² with balcony) – double bed, sofa, armchairs, WC, shower, TV, refrigerator, complimentary minibar, phone. Special in-cabin breakfast and refreshments (soft drinks and fruits) are included in the "Europa 22 hour" mini-cruise fares.
• (Decks 8–9) Junior Suite / Double Cabin (26–31 m²) – slanted windows, separate bedroom, sofa, double bed, armchairs, WC, shower, TV, minibar, mirrored vanity table (writing desk with stool), refrigerator, phone. Special in-cabin breakfast and refreshments (soft drinks and fruits) are included in the "Europa 22 hour" mini-cruise fares.
• (Decks 8–9) Deluxe / Double Cabin (11–14 m²) – windows, double bed (non-convertible to twins), sofa, WC, shower, TV, phone, refrigerator, complimentary minibar. Special in-cabin breakfast and refreshments (soft drinks) are included in the fares.
• (Decks 5, 8, 9) Premium Cabin (Double Outside, 9 m²) – porthole window, double bed (non-convertible to twins), WC, shower, TV, mirrored vanity table (writing desk with stool), refrigerator. Special breakfast is included in the fares.
• (Deck 5) Family Cabins (2 connecting inside cabins, capacity 4–8 persons) – 2 porthole windows, 2 bathrooms (WC, shower), 2 lower bunk beds, 4 upper bunk beds, 2 sofabeds, 2 TVs.
• (Decks 5, 8, 9) A-Class Cabin (Quad Outside, 9–10 m²) – porthole window, 1 lower bunk bed, 1 sofabed, 2 upper bunk beds, WC, shower, TV. Cabins for allergic passengers are also available.
• (Decks 5, 8, 9) B-Class and E-Class Cabins (Quad Inside, 9 m²) – no window, 1 lower bunk bed, 1 sofabed, 2 upper bunk beds, WC, shower. Some cabins are adapted for passengers with allergies and those traveling with pets.
• (Deck 5) Allergy Cabins are available in Family (4x), A-Class (9x), and B-Class (17x) categories, each with WC, shower, and TV.
• (Deck 5) Handicap Cabins (for disabled passengers) are in A-Class Outside category (13 m²), each with 2 fixed lower beds, WC, shower, TV, and wider doors for wheelchair access.
• (Deck 5) Pet Cabins (2–4 persons) have WC, shower, TV, and linoleum flooring. Available in A-Class, B-Class, and C-Class categories.

Most of the staff and crew cabins are located on Deck 2.

All passengers must vacate their staterooms 30 minutes prior to arrival at the homeport. Passenger registration closes 1 hour before ferry departure.

Shipboard Facilities

As onboard facilities, Baltic Queen offers:

• Deck 7 hosts most of the ship's dining venues: Grill House, Buffet Restaurant, Alexandra Restaurant, Italian Restaurant, Gourmet Baltic Queen, Starlight Palace Restaurant, and Pub Bar.
• (Deck 7) Grande Buffet (Self-Service Restaurant) – includes Scandinavian and international dishes, soft drinks, tea, coffee, wine, and beer. Several themed food stations: Grill, Cold Table, Green Market, Warm Dishes, and Desserts.
• (Deck 7) Gourmet Baltic Queen – à la carte restaurant.
• (Deck 7) Alexandra – à la carte Russian restaurant.
• (Deck 7) Grill House – steakhouse specialties.
• (Deck 7) Tavolata Ristorante Italiano – traditional Italian food, deli items, premium olives, Roi Extra Virgin Olive Oil.
• (Deck 7) Sea Pub – beverages, pub snacks, and live music on a small stage.
• (Deck 7) Cigar Club – smoking lounge with leather armchairs and premium cigars and cigarettes.
• (Deck 7) Manhattan Piano Bar – live music, coffee, and cocktails.
• (Decks 6–7) Starlight Palace – 2-deck entertainment venue with a show lounge and panoramic restaurant (capacity 1000, floor-to-ceiling windows).
• (Deck 6) Coffee & Co – café/patisserie/coffee bar offering drinks, snacks, and light meals. Includes takeaway desk.
• (Deck 6) Seaside Bar – dance music and karaoke.
• (Deck 5) Conference Department (9 am–9 pm) – 9 rooms, combined capacity 450 seats, latest tech equipment, separate lobby. Closed during peak season (mid-June to mid-August) when it becomes the "Summer Center" kids’ area.
• (Deck 5) Lotte Village / Children’s Playroom – indoor playground with TV, Ball Pit Pool, craft tables, PlayStation Lounge. Moomin and Harri Hylje mascot appearances on each cruise.
• (Deck 6) Supermarket / Tax-Free Shop – duty-free store with a wide selection of products. Payments accepted via cash or card.
• (Deck 6) Cosmetic Boutique – luxury perfumes, skincare, and cosmetics.
• (Deck 6) Gifts & Toys Shop – clothing, toys, electronics, cosmetics, souvenirs.
• (Deck 7) Fashion Street Boutique – designer apparel and accessories (e.g. Tommy Hilfiger, Guess, Esprit, Superdry).
• (Deck 5) Hera Salongid (Beauty Salon) – services by licensed professionals. Reservations required 24 hours prior to departure.
• (Deck 2) Sauna Department – reserved and public saunas, bar, swimming pools for kids and adults.
• (Decks 6–7) Casino – roulette, poker tables, slot machines.
• (Deck 6) Lobby – Wi-Fi, ATM, reception, lockers, and nurse available via Reception.
• (Deck 10) Ibiza Disco Nightclub (90 seats) – DJ music, party games. The Navigation Bridge is also on Deck 10.
• Sun Decks (10 and 11) – outdoor relaxation areas.

Midship on the top deck (Heli Deck 12) is a helipad used for emergency landings.

All emergency instructions are displayed in staterooms, on TV screens, and at muster stations. Life jackets are issued at muster stations. Elevator use is prohibited in emergencies.

TALLINK-SILJA LINE Deals

• 2-day cruise deals ("Europa 22 hour") are offered on shuttle ferries departing from Helsinki (embarkation at 8 am) to Tallinn (disembarkation at 12:10 pm the following day).
• Room service with à la carte priced gifts, sweets, and beverages is available on all Tallink-Silja ships (except shuttle ferries). Orders must be placed 4 days in advance.
• Conference rooms are equipped with projectors and white screens, available by group booking (min 10 persons, min 2-hour rental). Catering options are available.
• Smoking is prohibited in all indoor areas, including cabins, restaurants, lounges, corridors, and elevators. Designated smoking areas are available on outdoor decks.

"Collect and Save" program rewards passengers with stickers for onboard purchases (min EUR 10). Stickers can be used to purchase selected products at up to 57% discount. Offers are valid while supplies last or within a limited campaign period.

"Club One" is the loyalty program offering bonus points for ferry bookings, onboard purchases, and Tallink Hotels stays. The program has three tiers (Bronze, Silver, Gold) and provides discounts on voyages, shopping, dining, hotels (Tallinn, Riga), taxis, and parking in Helsinki.

Car Decks

Garage Decks are 3 and 4. Deck 1 houses the Engine Room (extending to Deck 2) and other technical spaces. Deck 2 contains the Spa (saunas, pool), technical rooms, crew quarters and facilities (dining lounge, mess hall), and the Brig (ship jail). Car Deck 4 features a hydraulic platform that can be lowered to double car capacity.

Car deck safety procedures include:

• Passengers needing assistance should contact the Information Desk (24 hours).
• Engage handbrake, place the vehicle in park/1st gear, turn off ignition, alarms, electronics, and headlights. Close gas cylinders. Lock the vehicle.
• Take only valuables and essential hand baggage.
• Note your vehicle's location and garage deck number before leaving.
• Access to vehicle decks is prohibited during the voyage.
• Smoking is forbidden on vehicle decks and in all indoor passenger areas.
• Wait for announcements before returning to your vehicle.
• Do not start the engine until instructed, to avoid air pollution.

The shipowner Tallink (fleet), founded in 1989 and headquartered in Tallinn, Estonia, is an Estonian shipping company operating Baltic Sea cruise ferries and RoPax vessels, with direct routes connecting Estonia with Finland and Sweden, and Sweden with Finland and Latvia.