Crystal Ravel

Crystal Ravel cruise ship belongs to the fleet of Crystal River Cruises. The company operates a total of 4 newbuild top-luxury "river yachts" (by the shipbuilder Lloyd Werft / MV Werften, Wismar Germany) plus 1 riverboat acquired in 2015. Mahler's fleet mates and sister-ships are named Crystal Debussy, Crystal Mahler, and Crystal Bach. To start operations, the Crystal river cruise line purchased an existing riverboat - Crystal Mozart - that was fully refurbished and launched in July 2016.

The vessel (ENI number 4812710) is currently Malta-flagged (MMSI 248377000) and registered in Valletta.

History - construction and ownership

One of the top-luxury passenger shipping companies, Crystal Cruises operates both ocean and river cruises on premium liners and newbuild riverboats with all-inclusive travel package deals. The company's ships are top-ranked in numerous categories, offer an intimate cruising experience, 5-star hotel amenities, superior service. The company was founded in 1988 as a subsidiary of the Japanese NYK Line (Nippon Yusen Kaisha) - one of the world's largest container shipping companies. In 2015, NYK Line sold Crystal Cruises to Genting Hong Kong (GHK). Following the acquisition, the company was renamed to Crystal Ltd.

In January 2022, GHK filed for bankruptcy and all its assets were put to sale. In June 2022, the brand Crystal Cruises was acquired by A&K Travel Group Ltd (Abercrombie & Kent). The company currently groups the ultra-luxury travel brands Crystal Cruises (ocean-going ships), Crystal River Cruises (European riverboats), Crystal Yacht Cruises (mega-yachts), Crystal Luxury Air (aircraft) and Crystal AirCruises (fly-cruise deals).

Crystal River Cruises (a division of Crystal Cruises) operate with fully all-inclusive deals. Brand's product is marked by gourmet dining, expert enrichment program, high-class onboard entertainment, top-luxury amenities and impeccable service on newbuild riverboats in Europe. In each port along the cruise tour itinerary are offered culture-themed events and excursions. In some ports, Crystal river cruise ships offer overnight stays allowing passengers to enjoy high-class gourmet dining experiences at Michelin-starred restaurants ashore and also exclusive evening events and entertainment shipboard.

To start its operations, the Crystal river cruise company purchased an existing riverboat that was refurbished and renamed Crystal Mozart (launched in July 2016). The company additionally ordered four new luxury "river yachts" by the shipbuilder Lloyd Werft Germany.

Decks and Cabins

The riverboat Crystal ravel has 55 staterooms (capacity for 114 passengers/max 169 with triple occupancy) and top-luxury suites (ranging from 20-71 m2 / 220-760 ft2). All staterooms on the new series Crystal river cruise ships feature the following industry-first cabin amenities - King beds, walk-in closets, and en-suite marble bathrooms with double sink vanities.

The riverboat has 4 decks, of which 2 are with cabins.

Shipboard dining options - Food and Drinks

Onboard dining options include Waterside Restaurant (dining room), Vintage Room (wine bar / private dinner/party venue), Palm Court (show lounge), Cove Bar, Bistro (casual cafe), top-deck Vista Bar & Grill. All venues are operated with open-seating dining. 

Onboard dining menus include food prepared with freshest, locally sourced ingredients and itinerary-based traditional specialties - fresh seafood and fish, seasonal fruits and vegetables, meat and poultry from local farms, local draught and craft beers, regional wines and cheeses. Specialty coffees and teas served complimentary on the ship are by the Vienna Austria-based company Julius Meinl.

Shipboard entertainment options - Fun and Sport

The Ravel ship has 3 lounges and bars, 4 restaurants, 1 panoramic / glass elevator, gym, and spa facilities. Unique features are the glass-domed atrium area and the indoor infinity pool (resistance swimming pool). The ship’s show lounge, Palm Court, has a stage for live performances, grand piano performances, singalongs. The lounge features a dance floor for themed dancing parties. The Palm Court Lounge features a glass-dome cover, floor-ceiling window walls, live plants for decoration, comfortable seating, full-service bar. The 24-hour open coffee-tea corner, The Pantry, offers complimentary fruit basket, pastries, cookies, sparkling water. On the new river yachts, there are also Fitness Center, full-service Spa.

One deck is dedicated to all onboard public spaces (including spa, gym, library, glass-domed Palm Court lounge). Each riverboat carries its own fleet of electric bikes, 2-person kayaks and jet skis for complimentary passenger use on an individual or guided tours and excursions ashore.

Itineraries

Initially, Crystal Ravel's itinerary program was based on Dordogne and Garonne river cruises leaving out of Bordeaux, and themed as “Bordeaux, The Wine Region, and Beyond”. The 7-day itineraries (also including Gironde Estuary) offered 2-nights (overnight stay) in Bordeaux and visiting Pauillac, Blaye, Libourne.

However, for the inaugural 2018-2019 season, the boat had scheduled 7- and 14-day Moselle, Rhine and Danube river cruises leaving from Amsterdam Holland, Basel Switzerland, Vienna Austria, and Budapest Hungary. During season 2018 were operated cruises between Vienna and Basel. For season 2019 were scheduled itineraries between Vienna and Budapest.

Following the Coronavirus crisis (18 months pause), Crystal Ravel restarted voyages on August 29, 2021, from Vilshofen Germany.

The all-inclusive Crystal river cruise deals (as cruise price inclusions) offer the following complimentary amenities and services:

• Gratuities for all the ship's staff, including housekeeping, bar, dining, butlers
• All meals (featuring 6-star gourmet cuisine and regional specialties)
• Unlimited soft drinks, premium beverages (including champagne, fine wines, spirits, beers, bottled water)
• 24-hour self-service pantry (specialty coffees, teas, wines, nonalcoholic drinks)
• 24-hour room service
• 24-hour Wi-Fi access, free Wi-Fi and satellite Internet usage (60 min pp per day)
• interactive TV (infotainment system) with movies on demand and music library
• Airport-to-ship group transfers - luxury coaches to transport passengers from the airport to the riverboat on embarkation day.
• Ship-to-airport group transfers (on disembarkation day).
• Onboard daily yoga and fitness classes, daily choice of digital international newspapers
• Onboard entertainment and enrichment programming (destination / itinerary-focused), including lectures, destination expert (on each cruise), local experts and tour guides.
• Self-service guest laundry
• Twice daily housekeeping services (evening turndown service)
• In-cabin dining (hors d'oeuvres)
• Butler service for each cabin
• Two complimentary "Crystal Adventures" shore excursions in every port (curated). Additional excursions are available for purchase.
• Complimentary culinary tours to renowned local establishments
• Complimentary Atlanta eBikes, Nordic walking poles and audio headphones on all "Crystal Adventures" (shore excursions/land tours).