Crystal Symphony
Cruise line
Crystal Cruises
Crystal Symphony last position
Crystal Symphony last location was at South East Asia (coordinates 2.80840 N / 101.30233 E) cruising en route to PORT KLANG. The AIS position was reported 17 hours ago.
All Itineraries Current PositionSpecifications of Crystal Symphony
Year built | 1995 / Age: 26 |
Flag state | Bahamas |
Builder | Rauma Shipyard (Rauma, Finland) |
Class | Harmony |
Building cost | USD 250 million |
Owner | (GHK) Genting Hong Kong Ltd |
Operator | Crystal Ocean Cruises |
Speed | 21 kn / 39 kph / 24 mph |
Length (LOA) | 238 m / 781 ft |
Beam (width) | 30 m / 98 ft |
Gross Tonnage | 51044 gt |
Passengers | 904 - 1040 |
Crew | 530 |
Passengers-to-space ratio | 49 |
Decks | 12 |
Cabins | 452 |
Decks with cabins | 5 |
Last Refurbishment | 2020 |
Christened by | Angela Lansbury |
Crystal Symphony Itineraries
Date | Itinerary | Departure Port | Price from |
---|---|---|---|
2021 May 01 | 10 days, one-way from Civitavecchia to Piraeus | Civitavecchia | $3449 |
2021 May 01 | 17 days, round-trip Grand Journey Italy The Greek Isles - Rome Roundtrip | Civitavecchia | $5785 |
2021 May 11 | 7 days, one-way from Piraeus to Civitavecchia | Piraeus | $2649 |
2021 May 11 | 19 days, one-way from Piraeus to Barcelona | Piraeus | $7732 |
2021 May 18 | 5 days, one-way from Civitavecchia to Monte Carlo | Civitavecchia | |
2021 May 18 | 12 days, one-way from Civitavecchia to Barcelona | Civitavecchia | $5499 |
2021 May 18 | 26 days, round-trip Grand Journey The Mediterranean - Rome Roundtrip | Civitavecchia | |
2021 May 23 | 7 days, one-way from Monte Carlo to Barcelona | Monte Carlo | |
2021 May 30 | 7 days, one-way from Barcelona to Monte Carlo | Barcelona | $2999 |
2021 Jun 06 | 7 days, one-way from Monte Carlo to Civitavecchia | Monte Carlo | $2949 |
2021 Jun 13 | 7 days, one-way from Civitavecchia to Venice | Civitavecchia | $2949 |
2021 Jun 13 | 17 days, one-way from Civitavecchia to Monte Carlo | Civitavecchia | $6782 |
2021 Jun 20 | 5 days, one-way from Venice to Catania | Venice | |
2021 Jun 20 | 10 days, one-way from Venice to Monte Carlo | Venice | $4199 |
2021 Jun 20 | 17 days, one-way from Venice to Barcelona | Venice | $6782 |
2021 Jun 25 | 5 days, one-way from Catania to Monte Carlo | Catania | |
2021 Jun 30 | 7 days, one-way from Monte Carlo to Barcelona | Monte Carlo | $2949 |
2021 Jul 07 | 9 days, one-way from Barcelona to Civitavecchia | Barcelona | $4099 |
2021 Jul 07 | 18 days, one-way from Barcelona to Venice | Barcelona | $7590 |
2021 Jul 16 | 9 days, one-way from Civitavecchia to Venice | Civitavecchia | $3649 |
2021 Jul 16 | 16 days, one-way from Civitavecchia to Piraeus | Civitavecchia | $6165 |
2021 Jul 25 | 7 days, one-way from Venice to Piraeus | Venice | $2899 |
2021 Jul 25 | 20 days, one-way from Venice to Piraeus | Venice | |
2021 Aug 01 | 13 days, round-trip Black Sea Explorer - Athens Roundtrip | Piraeus | |
2021 Aug 14 | 7 days, one-way from Piraeus to Civitavecchia | Piraeus | $2649 |
2021 Aug 14 | 14 days, one-way from Piraeus to Monte Carlo | Piraeus | $5025 |
2021 Aug 21 | 7 days, one-way from Civitavecchia to Monte Carlo | Civitavecchia | $2649 |
2021 Aug 21 | 14 days, one-way from Civitavecchia to Barcelona | Civitavecchia | $5025 |
2021 Aug 28 | 7 days, one-way from Monte Carlo to Barcelona | Monte Carlo | $2649 |
2021 Aug 28 | 15 days, one-way from Monte Carlo to Venice | Monte Carlo | $5310 |
2021 Sep 04 | 8 days, one-way from Barcelona to Venice | Barcelona | $2949 |
2021 Sep 12 | 9 days, one-way from Venice to Marseille | Venice | $3299 |
2021 Sep 12 | 16 days, one-way from Venice to Civitavecchia | Venice | $5452 |
2021 Sep 21 | 7 days, one-way from Marseille to Civitavecchia | Marseille | $2549 |
2021 Sep 21 | 20 days, one-way from Marseille to Piraeus | Marseille | $7257 |
2021 Sep 28 | 13 days, one-way from Civitavecchia to Piraeus | Civitavecchia | $5099 |
2021 Oct 11 | 16 days, one-way from Piraeus to Abu Dhabi | Piraeus | $5199 |
2021 Oct 11 | 41 days, one-way from Piraeus to Singapore | Piraeus | $12720 |
2021 Oct 11 | 71 days, one-way from Piraeus to Auckland | Piraeus | $21697 |
2021 Oct 27 | 12 days, one-way from Abu Dhabi to Mumbai | Abu Dhabi | $3749 |
2021 Nov 08 | 13 days, one-way from Mumbai to Singapore | Mumbai | $3849 |
2021 Nov 21 | 15 days, one-way from Singapore to Fremantle | Singapore | $3899 |
2021 Dec 06 | 15 days, one-way from Fremantle to Auckland | Fremantle | $4849 |
2021 Dec 21 | 16 days, one-way from Auckland to Melbourne | Auckland | $6499 |
2022 Jan 06 | 14 days, one-way from Melbourne to Sydney | Melbourne | $5599 |
2022 Jan 06 | 27 days, one-way from Melbourne to Benoa | Melbourne | $8834 |
2022 Jan 06 | 100 days, one-way from Melbourne to Piraeus | Melbourne | $31064 |
2022 Jan 20 | 13 days, one-way from Sydney to Benoa | Sydney | $3699 |
2022 Jan 20 | 27 days, one-way from Sydney to Laem Chabang | Sydney | $7219 |
2022 Feb 02 | 14 days, one-way from Benoa to Laem Chabang | Benoa | $3899 |
2022 Feb 16 | 13 days, one-way from Laem Chabang to Hong Kong | Laem Chabang | $4999 |
2022 Feb 16 | 26 days, one-way from Laem Chabang to Singapore | Laem Chabang | $9499 |
2022 Mar 01 | 13 days, one-way from Hong Kong to Singapore | Hong Kong | $4999 |
2022 Mar 14 | 16 days, one-way from Singapore to Mumbai | Singapore | $4499 |
2022 Mar 14 | 33 days, one-way from Singapore to Piraeus | Singapore | $9024 |
2022 Mar 30 | 17 days, one-way from Mumbai to Piraeus | Mumbai | $4999 |
2022 Mar 30 | 29 days, one-way from Mumbai to Piraeus | Mumbai | $8074 |
2022 Apr 16 | 12 days, round-trip Holy Land Greek Isles - Athens Roundtrip | Piraeus | $3499 |
2022 Apr 16 | 47 days, one-way from Piraeus to Civitavecchia | Piraeus | $14629 |
2022 Apr 28 | 12 days, one-way from Piraeus to Venice | Piraeus | $3749 |
2022 Apr 28 | 19 days, one-way from Piraeus to Civitavecchia | Piraeus | $5794 |
2022 May 10 | 7 days, one-way from Venice to Civitavecchia | Venice | $2199 |
2022 May 17 | 7 days, one-way from Civitavecchia to Barcelona | Civitavecchia | $2199 |
2022 May 24 | 9 days, one-way from Barcelona to Civitavecchia | Barcelona | $2999 |
2022 Jun 02 | 7 days, one-way from Civitavecchia to Venice | Civitavecchia | $2499 |
2022 Jun 09 | 7 days, one-way from Venice to Monte Carlo | Venice | $2499 |
2022 Jun 16 | 7 days, round-trip Royal Riviera - Monte Carlo Roundtrip | Monte Carlo | $2799 |
2022 Jun 16 | 45 days, one-way from Monte Carlo to Stockholm | Monte Carlo | $16054 |
2022 Jun 23 | 7 days, one-way from Monte Carlo to Barcelona | Monte Carlo | $2799 |
2022 Jun 30 | 7 days, one-way from Barcelona to Lisbon | Barcelona | $2799 |
2022 Jul 07 | 12 days, one-way from Lisbon to Dover | Lisbon | $3999 |
2022 Jul 19 | 12 days, one-way from Dover to Stockholm | Dover | $4499 |
2022 Jul 31 | 10 days, one-way from Stockholm to Copenhagen | Stockholm | $3999 |
2022 Jul 31 | 71 days, one-way from Stockholm to Venice | Stockholm | $23654 |
2022 Aug 10 | 11 days, one-way from Copenhagen to Reykjavik | Copenhagen | $4299 |
2022 Aug 21 | 10 days, one-way from Reykjavik to Dover | Reykjavik | $3899 |
2022 Aug 31 | 8 days, round-trip European Gardens Gateways - London Dover Roundtrip | Dover | $2999 |
2022 Sep 08 | 11 days, one-way from Dover to Lisbon | Dover | $2999 |
2022 Sep 19 | 7 days, one-way from Lisbon to Barcelona | Lisbon | $2499 |
2022 Sep 26 | 7 days, one-way from Barcelona to Civitavecchia | Barcelona | $2199 |
2022 Oct 03 | 7 days, one-way from Civitavecchia to Venice | Civitavecchia | $1999 |
2022 Oct 10 | 7 days, round-trip Venetian Vistas - Venice Roundtrip | Venice | $1999 |
2022 Oct 17 | 11 days, one-way from Venice to Barcelona | Venice | $2999 |
2022 Oct 28 | 11 days, one-way from Barcelona to Lisbon | Barcelona | $2999 |
2022 Nov 08 | 8 days, one-way from Lisbon to Civitavecchia | Lisbon | $1999 |
2022 Nov 08 | 21 days, one-way from Lisbon to Piraeus | Lisbon | $4892 |
2022 Nov 16 | 13 days, one-way from Civitavecchia to Piraeus | Civitavecchia | $3149 |
2022 Nov 29 | 17 days, one-way from Piraeus to Abu Dhabi | Piraeus | $3999 |
2022 Dec 16 | 7 days, round-trip Pearls Of Arabia - Abu Dhabi Roundtrip | Abu Dhabi | $1999 |
2022 Dec 23 | 15 days, one-way from Abu Dhabi to Mumbai | Abu Dhabi | $5999 |
2023 Jan 07 | 9 days, one-way from Mumbai to Yangon | Mumbai | $2999 |
2023 Jan 07 | 15 days, one-way from Mumbai to Singapore | Mumbai | $5319 |
2023 Jan 16 | 6 days, one-way from Yangon to Singapore | Yangon | $2599 |
2023 Jan 22 | 8 days, one-way from Singapore to Saigon | Singapore | $3299 |
2023 Jan 22 | 16 days, round-trip Grand Journey Vietnam Thailand Discovery - Singapore Roundtrip | Singapore | $6269 |
2023 Jan 30 | 8 days, one-way from Saigon to Singapore | Saigon | $3299 |
2023 Feb 22 | 7 days, one-way from Singapore to Colombo | Singapore | $2599 |
2023 Feb 22 | 16 days, one-way from Singapore to Dubai | Singapore | $4939 |
2023 Mar 01 | 9 days, one-way from Colombo to Dubai | Colombo | $2999 |
2023 Mar 10 | 6 days, one-way from Dubai to Mina Salman | Dubai | $1999 |
2023 Mar 10 | 14 days, round-trip Grand Journey Arabian Peninsula Adventure - Dubai Roundtrip | Dubai | $4274 |
2023 Mar 16 | 8 days, one-way from Mina Salman to Dubai | Mina Salman | $2499 |
2023 Mar 24 | 9 days, one-way from Dubai to Eilat | Dubai | $3499 |
2023 Mar 24 | 18 days, one-way from Dubai to Piraeus | Dubai | $6649 |
2023 Apr 02 | 9 days, one-way from Eilat to Piraeus | Eilat | $3499 |
2023 Apr 11 | 11 days, round-trip Holy Land Sojourn - Athens Roundtrip | Piraeus | $3999 |
2023 Apr 22 | 12 days, one-way from Piraeus to Venice | Piraeus | $4499 |
2023 May 04 | 7 days, round-trip Realms Of The Doge - Venice Roundtrip | Venice | $2999 |
2023 May 11 | 9 days, one-way from Venice to Civitavecchia | Venice | $3499 |
2023 May 20 | 7 days, one-way from Civitavecchia to Barcelona | Civitavecchia | $2699 |
2023 May 27 | 7 days, one-way from Barcelona to Lisbon | Barcelona | $2699 |
2023 Jun 03 | 11 days, one-way from Lisbon to Rouen | Lisbon | $3999 |
2023 Jun 14 | 12 days, one-way from Rouen to Leith-Edinburgh | Rouen | $5599 |
2023 Jun 26 | 10 days, one-way from Leith-Edinburgh to Stockholm | Leith-Edinburgh | $4999 |
2023 Jul 06 | 12 days, one-way from Stockholm to Copenhagen | Stockholm | $5999 |
2023 Jul 18 | 10 days, one-way from Copenhagen to Le Havre | Copenhagen | $4499 |
2023 Jul 28 | 11 days, one-way from Le Havre to Reykjavik | Le Havre | $5499 |
2023 Aug 08 | 11 days, one-way from Reykjavik to Copenhagen | Reykjavik | $5499 |
2023 Aug 19 | 12 days, one-way from Copenhagen to Dover | Copenhagen | $5999 |
2023 Aug 31 | 9 days, one-way from Dover to Bordeaux | Dover | $3299 |
2023 Sep 09 | 10 days, one-way from Bordeaux to Barcelona | Bordeaux | $3799 |
2023 Sep 19 | 7 days, one-way from Barcelona to Civitavecchia | Barcelona | $2599 |
2023 Sep 26 | 7 days, one-way from Civitavecchia to Venice | Civitavecchia | $2599 |
2023 Oct 03 | 7 days, one-way from Venice to Piraeus | Venice | $2599 |
2023 Oct 10 | 17 days, one-way from Piraeus to Dubai | Piraeus | $5414 |
2023 Oct 10 | 7 days, one-way from Piraeus to Eilat | Piraeus | $2399 |
2023 Oct 17 | 10 days, one-way from Eilat to Dubai | Eilat | $3299 |
2023 Oct 27 | 13 days, one-way from Dubai to Mumbai | Dubai | $3799 |
2023 Nov 09 | 13 days, one-way from Mumbai to Singapore | Mumbai | $3599 |
2023 Nov 22 | 15 days, one-way from Singapore to Fremantle | Singapore | $3999 |
2023 Dec 07 | 14 days, one-way from Fremantle to Auckland | Fremantle | $4499 |
2023 Dec 21 | 15 days, one-way from Auckland to Melbourne | Auckland | $6999 |
Crystal Symphony Review
Review of Crystal Symphony
Launched in 1995, Crystal Symphony cruise ship is company's first and the smaller of the two (for now) Crystal Ocean Cruises ships - with fleetmate Crystal Serenity (2003).
History - construction and ownership
One of the top-luxury passenger shipping companies, Crystal Cruises operates both ocean and river cruises on premium liners and newbuild riverboats with all-inclusive travel package deals. Company's ships are top-ranked in numerous categories, offer intimate cruising experience, 5-star hotel amenities, superior service. The company was founded in 1988 as a subsidiary of the Japanese NYK Line (Nippon Yusen Kaisha) - one of world's largest container shipping companies. In 2015, NYK Line sold Crystal Cruises to Genting Hong Kong (GHK). Following the acquisition, the company was renamed to Crystal Ltd. It currently includes the brands Crystal Cruises (ocean-going ships), Crystal River Cruises (European riverboats), Crystal Yacht Cruises (mega-yachts), Crystal Luxury Air (aircraft) and Crystal AirCruises (fly-cruise deals).
The 1000-passenger cruise ship Crystal Symphony underwent three major drydock refurbishments - in 2006, 2009 and 2012, as part of a 5-year vessel renovation plan to redesign all passenger staterooms and add new venues and amenities. The 5-year project cost the company USD 65 million.
Ship's interior spaces were designed by the companies Tillberg (Sweden), II By IV Canada), KNA (USA) and the UK designer firms SMC, Clixby, The Syntax Group, Adfecto, DPA Lighting.
Cruise itinerary program
Crystal Symphony itinerary program is based on cruises to Europe (UK, Baltic, Mediterranean), Southeast Asia (with departures from Singapore, China, Vietnam), Australia New Zealand, Caribbean (out of Miami FL), Canada-New England (from NYC New York).
Cabins
Most Crystal Symphony staterooms (58%) are 245-sq. foot Balcony rooms. There are a total of 477 staterooms (of which 65 Suite, 215 Balcony, no Inside rooms) in 13 categories, as well as 10 wheelchair accessible cabins. The ship's largest cabins/suites are the two Crystal Penthouses (category CP), sizes 982 ft2 / 91 m2 (balcony included), both featuring boutique-hotel-like decors.
Shipboard dining options - Food and Drinks
The formal restaurant on Crystal Symphony serves open seating breakfast and lunch. Dinner is in two assigned seatings, or open seating. Although there is no additional charge for the Italian and Asian specialty restaurants, reservations are required. On select days, theme luncheons and dinners are offered poolside and special wine dinners are held in ship's Vintage Room. Other choices include the casual Lido buffet for breakfast and lunch; poolside grill for snacks and casual lunch; The Bistro specialty coffee & wine bar for snacks all day and evening. Afternoon tea is served in Symphony's Palm Court. Room service is available 24 hours, with an extensive menu. Selections can be delivered during dinner hours from the menu of the formal restaurant. Suite passengers can order from the specialty restaurants.
Follows the complete list of Crystal Symphony restaurants and food bars.
- “Crystal” (aft Dining Room, features a gourmet menu with regionally inspired and traditional dishes; offers “Dining by Reservation” option - guests can reserve each night different time by contacting the Maitre D)
- “The Vintage Room” (10-seat fine dining venue with sommelier service, at surcharge US$200 plus, depending on the wine selection; on special cruises it operates as “Ultimate Vintage Dining Room” and some of the rarest wines in the world are served - the cover charge sores up to US$1,000 and more)
- “Silk Road” (Asian dinner-only specialty restaurant; reservations are recommended)
- “The Sushi Bar” (Japanese specialty dinner restaurant; reservations-only)
- “Prego” (Italian specialty dinner only, reservations only restaurant)
- “Trident Bar & Grill” (fast-food venue; features lush greenery with live olive trees)
- “Lido Cafe” (self-service buffet restaurant; serves the pool deck area).
Shipboard entertainment options - Fun and Sport
Тhe “upgrades” of Crystal Symphony added in 2004 the Feng-Shui spa complex (8 spa rooms), a new teak deck, upgraded saunas, separate areas for Yoga and Pilates training classes, The Vintage Room (winery), the “Computer University@sea” area (capacity 25 guests), renovation of the Crystal Dining Room, new decors to all accommodations, and new Photo Gallery (deck 6).
The refit in Norfolk, Virginia, in 2006 featured the “Starlite Club”, the Crystal Casino, new Bistro Cafe and boutiques, a new disco-club, redesigning of the staterooms, reconstruction of the Tiffany deck, new equipment.
In 2009, up-to-date equipment was installed in The Hollywood Theater (audio-visual systems), renovations of the penthouses, bathrooms, of the Main Dining room, of the Lido Cafe and the “Prego” restaurant, new furniture and Jacuzzis on the pool deck.
During the 2012 refurbishment of Crystal Symphony, there was a redesign of some public spaces, which included the Avenue Saloon, that relocated the piano to make more room for brass-tack couches, embossed-leaf barstools, and tufted booths. Seating was also changed in the panoramic-view Palm Court, and the dancing was enlarged. The vessel's two theaters also underwent considerable updates. In addition to new furniture and decor, new stage extension expanded the performance space in the Galaxy Lounge by 30 %. And both the Galaxy Lounge and Hollywood Theatre obtained technological upgrades of lighting, sound, and projectors.
Crystal Symphony amenities include 24-Hour Room-Service, Internet/WiFi Access, Laundry & Self-Serve Laundromats, Babysitting.
Follows the complete list of Crystal Symphony lounges, clubs and other entertainment venues for kids, teens, and adults.
- “Crystal Cove” (66-seat piano bar)
- “Galaxy Lounge” (463-seat main show lounge for grand show productions; with a large hydraulic stage and a full orchestra)
- The “Crystal Casino” (410 m2, with 86 slots and poker machines, gambling tables)
- “Hollywood Theatre” (143-seat cinema; has a stage for live performances; also hosts conferences, lectures, presentations, Broadway-style show productions, comedy shows)
- “Luxe” disco & nightclub (hosts DJ program nightly, karaoke and trivia shows)
- “Avenue of the Stars” (280 m2 shopping area; has three duty-free boutique shops - Crystal Collection, Apropos, Facets)
- “The Bistro” (70-seat Paris-inspired specialty coffee bar, all-complimentary)
- Atrium (2-deck high midship area with a waterfall)
- The Symphony’s “Library” (2000+ books in different languages, movies, and videos, board games)
- “Starlite Club” (350-seat lounge with circular bar; hosts daily trivia quizzes, presentations, bingo games, music performances in the evening)
- “PhotoShop” (photo and video services, accessories, equipment)
- “Connoisseur Club” (fine cognac and cigar club/smoking lounge)
- “Avenue Saloon” (58-seat piano bar)
- “Computer University @ Sea” (24-hour 25-seat capacity Internet computers room; hosts computer and Internet classes)
- “The Studio” (serves the “Creative Learning” enrichment program: language lessons, digital film making, Yamaha keyboard and piano lessons, all complimentary)
- “Bridge Lounge” (22-tables cards playing room)
- “Palm Court” (250-seat observation lounge & bar; serves Afternoon Tea, hosts art auctions, themed parties, classic concerts)
- “Waves” (teen club lounge)
- “Fantasia” (kids club lounge area with two playrooms for children 3-7yo and 8-12yo; babysitting is available for toddlers 1+ yo)
- Seahorse Pool area (with a lap pool flanked by a large 20-person capacity Whirlpool)
- “Scoops” (outdoor Ice Cream Bar)
- “Fitness Center” (with panoramic floor-ceiling windows; has a separate room for complimentary classes (yoga, pilates, aerobics)
- “Crystal Spa” (540 m2 Feng Shui-inspired Wellness Center; includes the Gym, relaxation area, treatment rooms, 2 saunas/steam rooms and the “Crystal Salon”)
- Promenade deck (walking/jogging track; hosts the “Walk On Water” daily walking programme)
- Deck Games (Shuffleboard, Quoits); Tennis Tables; “Wimbledon Court” (tennis court); Golf Putting Green.
Crystal Symphony - user reviews and comments
Crystal Symphony ship related cruise news
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Crystal Cruises extends suspension of sailings through end of 2020
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August 1, 2020 - Cruise Industry
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May 30, 2020 - Accidents
Passenger Medevaced from Crystal Symphony
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November 25, 2019 - Cruise Industry
Crystal Symphony Commences 1-Month Deployment Across Asia
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May 7, 2019 - Cruise Industry
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April 27, 2019 - Cruise Industry
Crystal Cruises Introduces 2021 Deployment
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October 15, 2018 - Cruise Industry
Crystal Unveils 2019-2020 President’s Cruises
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Crystal Symphony Wiki
Crystal Symphony is the older ship of the company's two ocean vessels. Its sisterships are the fleet mate Crystal Serenity and NYK Line's Asuka 2 (former Crystal Harmony).
The top-luxury cruise liner entered service on May 3, 1995. It was majorly drydock refurbished three times as part of a 5-year plan (2006, 2009, 2012) at a total cost USD 65 million. This project was Crystal Cruises most extensive upgrade ever. All staterooms and public areas were renovated in 2006. During 2006 drydock was also added Luxe nightclub. Lido Deck was changed in 2009 - upgraded with Jacuzzi (for 20 people) which replaced the swimming pool. In 2009 was also changed the Italian restaurant "Prego". During drydock 2012, ship's public spaces and two theatres were updated – the seating was changed, and some trendy technologies were implemented (projectors, lighting, surround sound).
Crystal Symphony refurbishment 2020 review
The vessel's drydock 2020 (April 13-23, in Singapore) was a USD 10 million project planned mainly for regular technical and general maintenance works. Minor upgrades received some public areas and passenger staterooms, among which new carpets and furniture.
Crystal Symphony refurbishment 2017 review
The ship's 2017 drydock refurbishment (September 23 - October 16, done by Lloyd Werft in Bremerhaven Germany) reduced its passenger capacity in order to enable single-seating dining. Following the dry-dock, Crystal Symphony offers to all passengers free Wi-Fi (regardless of cabin category).
- On deck 9, two new balcony cabin categories were introduced - Seabreeze Penthouse Suite (12 new suites) and Seabreeze Penthouse (28 new suites). The new staterooms have the same size as the existing Penthouse (365 ft2 / 34 m2) and Penthouse Suite (490 ft2 / 46 m2). Seabreeze Penthouses are connecting cabins (sharing an entryway).
- All Penthouses offer enhanced all-inclusive amenities, including butler service, in-cabin dining, complimentary specialty restaurants dining).
- Cabin conversions reduced ship's capacity from 1095 to 848, thus increasing its guest-to-space ratio to 60,2.
- Crystal Dining Room was renamed to "Waterside" and upgraded with additional 2- and 4-seat tables. New open-seating dining (between 6-9:30 pm) replaced the old assigned seating and the required dinner reservations. Breakfasts and lunches are served as usual.
- Lido Cafe is operated as Marketplace (during the day) and as Churrascaria (steakhouse, by night). The restaurant features an open kitchen and made-to-order dishes. Marketplace serves buffet breakfast and lunch, while Churrascaria serves casual dinner (between 6-9 pm). The Brazilian-themed Churrascaria restaurant features Caipirinha (welcome cocktail event) and selection of Brazilian dishes (grilled seafood and meats, tapas, ceviche, salads). Meats are served by “gauchos” (dedicated staff) on traditional meat skewers.
- Silk restaurant's menu was upgraded with modern Chinese fare (family-size dinner plates). Self-service is now available at breakfast and lunch, and also includes traditional Chinese food (dumplings, Chinois salad, soup, noodle bar). Dinners at Silk are open-seating (reservations-recommended) and between 6-9 pm.
- Trident Bar and Grill serves casual grilled food (including fast food - burgers, sandwiches).
- Silk Road and The Sushi Bar (both specialty restaurants by celebrity-chef Nobu Matsuhisa) were combined and renamed to "Umi Uma". Umi Uma offers Nobu-inspired dishes prepared by Nobu-trained chefs.
- Dining reservations for Umi Uma and Prego restaurants are now complimentary for Penthouse passengers. To all other cabin categories, 1 complimentary specialty dining is offered (additional reservations are available at a surcharge).
- The new free of charge shipwide Wi-Fi is the result of the company's investment in new hardware and software for expanded onboard connectivity and faster (doubled) satellite Internet speed.
- Crystal Connect is ship's new onboard portal for Internet connections and various shipboard info (menus, news, scheduled activities, shore excursions, itinerary ports, international digital news media, movies library, lectures, etc). Crystal Connect (mobile app) is available for personal devices.
- All cruise cabins were upgraded with new 42-inch smart TVs with interactive panels (infotainment system).
- Ship's Computer University at Sea (enrichment workshops venue) was updated and redesigned.
- Among the redesigned public spaces is the midship located Starlite Club (panoramic floor-ceiling windows).
Along with all Lloyd Werft workers, the refurbishment project also involved several hundred crew and sub-contractors. Almaco Group (1998-founded company) was the project's supervisor.
To maintain the “Crystal Clear” standard, the Symphony ship was extensively refitted in 2006 (in Norfolk VA at the of cost USD 23 million) and in 2009 (in Boston MA, for USD 25 million). The list of deck plan changes after the ship's 2016 drydock refurbishment (done by Blohm+Voss in Hamburg Germany, project cost USD 15 million) included:
- general maintenance works, that included propulsion system upgrades (Rolls-Royce Azimuth thrusters were replaced with new ones), new hull coating, air ducts cleaning, reverse osmosis plant inspection.
- Introduced was the company's new “Deluxe PURE” category of staterooms (hypoallergenic cabins).
- On deck 12 were redesigned the Tastes buffet restaurant and the Lido area.
- New energy-saving LED lighting was installed in all public rooms.
- All Penthouse Suites were overhauled.
- The project's total cost was USD 15 million.